Workflow & Design Document BAYER-LMS For HEAT Inc.

Prepared by Runki Basu

November 15, 2011

Table of Contents
Admin Workflow Diagram ........................................................................................................................................ 3 Admin Workflow ........................................................................................................................................................ 4 Admin Login Flowchart .............................................................................................................................................. 6 Student Workflow Diagram ...................................................................................................................................... 7 Student Workflow ...................................................................................................................................................... 8 Student Login Flowchart ..........................................................................................................................................10 Student Course Taking Flowchart ............................................................................................................................11

Admin Workflow Diagram

Admin Logs in to Admin Control Panel

Manage Reports

Manage Users

Manage Courses

Manage Products

Manage News

Manage Discussion

Manage Resources

Manage FAQ

Manage Student Communication

User List Course Allotment Course Completion Rate/User Course Completion Rate/Course Product List Feedback Survey Result Discussion List News List Resources List FAQ Items List

Create User Edit User Delete User Enable User Disable User Activate User

Add Products Edit Products Delete Products Archive Products Create Course Edit Course Delete Course Archive Course

Add News Edit News Delete News Archive News

Block User Delete Discussion Archive Discussion

Add Resources Edit Resources Delete Resources Archive Resources

Add FAQ Edit FAQ Delete FAQ Archive FAQ

Invitation Email Reminder Email Other Email

Active Users Dormant Users Pending Activation Users Disabled Users Blocked Users

Upload Course Preview Course Create Quiz / Test Create Grades Select Certificate Template Create Feedback Survey

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Admin Workflow
1. Admin can access the Admin Control Panel from the Admin section of the Bayer Canada Education portal. 2. Admin logs in entering User ID and Password. 3. The system validates for correct information. 4. If correct, then it authenticates the user to access the Admin Control Panel. 5. If incorrect, then Admin can either try few more times or can click on Trouble signing in. 6. Then a small pop-up window opens up and asks for Admins email address. 7. If it is the same email address that Admin was assigned at the time of creating the account, then an email with User ID and password is then sent to the Admin. 8. Once the system authenticates for Admin to access the Admin Control Panel, the Admin can manage the following functions: 9. Manage Users: a. Create, edit, delete, enable/disable, and activate Users. 10. Manage Course: a. Create, edit, delete and archive courses. b. Courses are categorized based on some professions. c. Upload courses. d. Preview courses. e. Create Quiz / Tests. f. Create Grade.

g. Select Template for Certificate. h. Create Feedback Survey. 11. Manage Products: a. Add, edit, delete and archive products. b. Showcase New Products. c. Showcase Featured Products. Workflow & Design Document Version 1.1 SynergyTech Page 4 of 11

12. Manage News: a. Add, edit, delete and archive News. b. News can be categorized as top news. 13. Manage Discussion: a. Archive and delete Discussions. b. Block users. 14. Manage Resources: a. Add, edit, delete and archive Resources. 15. Manage FAQ: a. Add, edit, delete and archive FAQ. b. FAQs can be categorized based on topics. 16. Manage Report: a. Admin can access various kinds of reports generated by the system.

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Admin Login Flowchart

Admin visits Admin section of Bayer Education site

Logs In NO Validate User ID and Password

Trouble signing in? NO

YES

Valid?

YES Open Admin Control Panel

Send email to User with User ID and Password

Done

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Student Workflow Diagram

Student visits Bayer Education Portal

Registers with the site

Logs in to the Account

Receives Email

Activates Account

Splash Page

Shoppers Drug Mart Portal

Bayer Education Home

Checks Courses

View Products

Learning Portfolio

Updates Profile

Checks News

Views Discussion

Views Resources

Views FAQ

Dashboard

Creates a Discussion Starts a Course

Comments on a Discussion

Uses Resources

Studies Course

Takes Pre-Test

Takes Final Test

View Pre-Test Result

View Final Test Result

Takes Feedback Survey

View / Print Certificate

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Student Workflow
1. Student visits the Bayer Canada Education site. 2. Student registers with the site by filling out a registration form. 3. An account is created with status Pending Activation. 4. An email with an activation link, User ID and Password is sent to the Student at the email address provided at the time of registration. 5. Once Student clicks on the activation link, the login page opens up. 6. The Student enters User ID and Password and the system validates for correct information. 7. Once student information is validated, the Students account gets activated. 8. A returning student enters User ID and Password in the login page of the site. 9. The systems validates for correct information. 10. If validated, Home Page opens up with the following options to choose: a. Courses Page: Displays list of courses that are available for the Students. Depending on the type of Student, courses are displayed. Image in Course Page will change based on the type of student. For example, if the student is a pharmacist, a relevant image will appear. If the student is a patient then, another image will appear, so on and so forth. b. Products Page: Displays Products as showcased by Bayer Canada, which may include New Products, Featured Products etc. c. Learning Portfolio: Displays snapshot view of Courses available, course status, results of courses taken, and profile information. i. Dashboard: Complete list of Courses depending on the category of that Student will be displayed in the Students dashboard. There will be 3 types of status of each course depending on their enrollment: Completed In-Progress Not-Started

ii. Update Profile: The Student can update information in this page like, address, phone number, and email or upload photos etc.

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d. Update Profile: The Student can update information in this page like, address, phone number, email or upload photos etc. e. News Page: Displays current News, top News and archived News. b. Discussion Page: Student can create a Discussion here. Discussion can be created only on a particular Course and displays current Discussion grouped by courses. This page also displays recent Discussions, and archived Discussion and allows the Students to comment on a Discussion. c. Resources Page: Displays resources that the Student can use like BMI Calculator etc. d. FAQ Page: Displays frequently asked questions grouped under different categories and also those which are most viewed. 11. To start a course a Student has to select a course from a list of available courses. 12. The Student then clicks on Start Course button to enroll in the course. 13. Once the Student enrolls in for a course, the status of that course becomes In-Progress. 14. The Students may take a Pre-Test for the course in which they have enrolled. This is optional and not a mandatory requirement for taking the Final Test for that course. 15. The Student can view Pre-Test results. 16. The Student can go through the different modules of the course. At any point in time they can download the courses in PDF format. 17. The Student then takes Final Test to complete the course. The Final Test is mandatory for course completion. It can be taken any time after enrolling in a course. 18. The Student can view the result. 19. If the Student passes the course, he can be asked to participate in a feedback survey on Trainee Experience. The survey is optional. 20. As soon as the student completes a course, an automated email will be sent to the students that Bayer has additional courses, video or a link for further training. Suggested courses, video or link will be dependent on the type of the student. For example if the student is s pharmacist he gets access all pharmacist courses and so if he completes a course, the automated email will suggest him to take other courses, video or a link relevant to him. If the student is a Pharmacy technician he gets access to only courses relevant to pharmacy technician and completing a course will generate email suggesting courses, video or a link relevant to him. 21. Whether or not the Students participate in the survey, they can view their certificate and also print the certificate. 22. If the Student fails, they can again take both the Pre-Test and Final Test. 23. Once a Student passes the Final Test, the status is displayed as Completed. Workflow & Design Document Version 1.1 SynergyTech Page 9 of 11

Student Login Flowchart

Student visits Bayer Education Site

Logs In

Registers with the site

Validate User ID and Password

NO

Valid?

NO

Trouble signing in?

Send email to User with Activation Link and User ID and Password

YES Check Database for Shoppers Drug Mart Employee YES Send email to User with User ID and Password

User Clicks on the Link

Open Login Screen

NO

Shoppers Employee? YES Open Splash Page

Go to Bayer Education Site? YES Open Bayer Home

NO

Open Shoppers Site

Done

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Student Course Taking Flowchart

Student Starts Course

Studies Course

Takes Pre-Test

Takes Final Test

View Pre-Test Result

View Final Test Result

Passed?

NO

YES

Takes Feedback Survey

View Certificate

Send email suggesting additional courses, video, link etc.

Print Certificate

Done

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