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True/False Questions 1. Systems analysis is a problem-solving technique that decomposes a system into its component pieces for the purpose of studying how well those component parts work and interact to accomplish their purpose. Answer: True Page: 160 LOD: Easy 2. Systems design is a complementary problem solving technique to systems analysis that reassembles a system's component pieces into a (hopefully improved) complete system. Answer: True Page: 160 LOD: Easy 3. Information systems analysis is defined as those development phases in a project that primarily focus on the business problem, independent of any technology that can or will be used to implement a solution to that problem. Answer: True Page: 160 LOD: Easy 4. A repository is a location (or set of locations) where systems analysts, systems designers and system builders keep the documentation associated with one or more systems or projects. Answer: True Page: 160 LOD: Easy 5. Model driven analysis emphasizes the drawing of pictorial system models to document and validate both existing and/or proposed systems. Ultimately the system model becomes the blueprint for designing and constructing an improved system. Answer: True Page: 161 LOD: Easy 6. Model driven analysis emphasizes the development of application prototypes to quickly implement a new system without the need for requirements analysis. Answer: False Page: 161 LOD: Easy Rationale: Model driven analysis emphasizes the drawing of pictorial system models to document and validate both existing and/or proposed systems. Ultimately the system model becomes the blueprint for designing and constructing an improved system.

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7. Data Flow Diagrams (DFDs) can only be used to depict proposed new processes in a system, along with their inputs, outputs and files. Answer: True Page: 162 LOD: Medium 8. CASE tools offer the advantage of consistency and completeness analysis as well as rule-based error checking. Answer: True Page: 162 LOD: Easy 9. Structured analysis is a traditional approach to system analysis and design. Answer: True Page: 162 LOD: Easy 10. Information engineering (IE) is a data-driven, process-centered, but model-sensitive technique to plan, analyze and design information systems. Answer: False Page: 163 LOD: Medium Rationale: Information engineering (IE) is a model driven and data-centered but process sensitive technique to plan, analyze, and design information systems. 11. Objected oriented analysis (OOA) is model-driven technique that integrates Data and Process concerns into constructs called Objects. OOA models are pictures that illustrate the system's objects from various perspectives such as structure and behavior. Answer: True Page: 163 LOD: Easy 12. The Unified Modeling Language (UML) is used in information engineering. Answer: False Page: 163 LOD: Medium Rationale: The Unified Modeling Language (UML) is used with the object-oriented approach. 13. Accelerated analysis approaches emphasize the construction of prototypes to more rapidly identify business and user requirements for a new system. Answer: True Page: 163-164 LOD: Easy 14. A prototype is a small-scale, incomplete, but working sample of a desired system. Answer: True Page: 163 LOD: Easy

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15. Discovery prototyping is used to identify the user's business requirements by having them react to a quick and dirty implementation of those requirements. Answer: True Page: 164-165 LOD: Easy 16. Many analysts use parts of structured analysis and information engineering in a complementary way to model an information system. Answer: True Page: 163 LOD: Medium 17. Rapid architecture analysis attempts to derive system models from existing systems or discovery prototypes. Answer: True Page: 165 LOD: Easy 18. Reverse engineering technology reads the program code for an existing database, application program, and/or user interface and automatically generates the equivalent system model. Answer: True Page: 165 LOD: Easy 19. Requirements discovery is the process of identifying system problems and solution requirements from the user community. Answer: True Page: 165 LOD: Easy 20. Analytical discovery includes those techniques to be used by a systems analyst to identify or extract system problems and solution requirements from the user community. Answer: False Page: 165 LOD: Medium Rationale: Requirements discovery includes those techniques to be used by a systems analyst to identify or extract system problems and solution requirements from the user community. 21. Examples of fact-finding techniques include: sampling of existing documentation; research of relevant literature; observation of the current system; questionnaires and surveys of the management and user community; and interviews of appropriate managers, users, and technical staff. Answer: True Page: 165-166 LOD: Easy

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22. Joint requirements planning (JRP) techniques use facilitated workshops to bring together all the system owners, system users, systems analysts and some systems designers and builders to jointly perform systems analysis. Answer: True Page: 166 LOD: Easy 23. Joint application development (JAD) is considered a part of Joint Requirements Planning (JRP), which is a more comprehensive application of the techniques to the entire system development process. Answer: False Page: 166 LOD: Medium Rationale: Joint requirements planning (JRP) is considered a part of joint application development (JAD), which is a more comprehensive application of the techniques to the entire system development process. 24. Business process redesign is the application of systems analysis methods to the goal of dramatically changing and improving the fundamental business processes of an organization, independent of information technology. Answer: True Page: 166 LOD: Easy 25. An agile method integrates various approaches of systems analysis and design.. Answer: True Page: 166 LOD: Easy 26. BPR is often triggerd by total quality management and continuous process improvement. Answer: True Page: 166 LOD: Easy 27. Business process redesign is often applied within the context of information systems development when the projects include a study of existing business processes to identify problems, bureaucracy and inefficiencies that need to be addressed in requirements for new and improved information systems. Answer: True Page: 166 LOD: Easy 28. The purpose of a context diagram is to analyze how the system interacts with the world around it. Answer: True Page: 178 LOD: Easy

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29. The scope definition phase is the first phase of the classic systems development process. It is also known as initial study phase, survey phase, or planning phase. Answer: True Page: 167 LOD: Easy 30. The scope definition phase looks at the question "Is this project worth looking at?" Answer: True Page: 167 LOD: Easy 31. The scope definition phase looks at the economic and operational feasibility of the project under consideration. Answer: False Page: 167 LOD: Easy Rationale: The scope definition phase looks at the question "Is this project worth looking at?" 32. The final deliverable for the scope definition phases is the project charter.. Answer: True Page: 167 LOD: Easy 33. A problem statements matrix lists each problem, opportunity, or directive related to the project. Answer: True Page: 170-172 LOD: Easy 34. Scope defies the boundary of the project. Answer: True Page: 172 LOD: Easy 35. The final deliverable of the scope definition phase is a working prototype to demonstrate system requirements. Answer: False Page: 167 LOD: Medium Rationale: The final deliverable of the scope definition phase is the project charter. 36. The scope definition phase typically includes the following tasks: (1) identify baseline problems and opportunities; (2) negotiate baseline scope; (3) assess baseline worthiness; (4) develop baseline schedule & budget; (5) communicate the project plan. Answer: True Page: 169 LOD: Medium

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37. The first FAST phase is the problem analysis phase. Answer: False Page: 167 LOD: Hard Rationale: The first phase is the scope definition phase. 38. The PIECES framework can be used to categorize problems, opportunities, directives, and constraints. Answer: True Page: 172 LOD: Easy 39. During the scope definition phase, each problem, opportunity and directive is assessed with respect to urgency, visibility, tangible benefits and priority. Answer: True Page: 170-172 LOD: Easy 40. In the scope definition phase, urgency is used to represent what time frame the problem needs to be solved or the opportunity or directive to be realized. Answer: True Page: 170 LOD: Easy 41. In the scope definition phase, urgency is used to represent the prioritization and documentation requirements for the problem that needs to be solved, or the opportunity or directive to be realized. Answer: False Page: 170 LOD: Medium Rationale: Urgency is used to represent what time frame the problem needs to be solved or the opportunity or directive to be realized. 42. In the scope definition phase, visibility is used to assess the degree to which a project solution is made visual through the use of modeling tools such as data flow diagrams or entity relationship diagrams. Answer: False Page: 170 LOD: Medium Rationale: Visibility is used to assess the degree to which a project solution or new system would be visible to customers and/or executive management. 43. In the scope definition phase, benefits are measured in terms of how a new system could increase annual revenues, or reduce annual costs. Answer: True Page: 170 LOD: Easy

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44. In the scope definition phase, benefits need to be measured optimistically if the project is to be a success. Answer: False Page: 170 LOD: Medium Rationale: Benefits during the scope definition phase are often a guess, and if all participants are involved in that guess, it should be represented as sufficiently conservative. 45. In the scope definition phase, a consensus of priorities is arrived at to help adjust the project scope. Answer: True Page: 172 LOD: Easy 46. In the scope definition phase, possible solutions are expressed in simple terms to facilitate high level-discussion of options such as (a) leave well enough alone; (b) a quick fix; (c) a simple to moderate enhancement of the system; (d) redesign the existing system, or (e) design a new system. Answer: True Page: 172 LOD: Easy 47. In the scope definition phase, possible solutions need to be expressed in as much detail as possible so that an accurate picture of the feasibility of the project can be determined. Answer: False Page: 172 LOD: Hard Rationale: In the scope definition phase, possible solutions are expressed in simple terms to facilitate high level-discussion of options such as (a) leave well enough alone; (b) a quick fix; (c) a simple to moderate enhancement of the system; (d) redesign the existing system, or (e) design a new system. 48. Developing the baseline schedule and budget is the responsibility of the system owner. Answer: False Page: 173 LOD: Easy Rationale: It is the responsibility of the project manager. 49. Scope can change during the life cycle of a project, however, the initial project plan needs to establish the preliminary scope to provide a context for the budget and schedule. Answer: True Page: 172 LOD: Easy

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50. The preliminary master plan is also known as the baseline plan. Answer: True Page: 173 LOD: Easy 51. A steering body is a committee of executive business and system managers that studies and prioritizes competing project proposals to determine which projects will return the most value to the organization and thus should be approved for continued system development. Answer: True Page: 173 LOD: Easy 52. The facilitator for the joint requirements planning process determines which projects will return the most value to the organization and thus should be approved for continued system development. Answer: False Page: 173 LOD: Medium Rationale: A steering body is a committee of executive business and system managers that studies and prioritizes competing project proposals to determine which projects will return the most value to the organization and thus should be approved for continued system development. 53. The problem analysis phase is best described by the statement, "Don't try to fix it unless you understand it." Answer: True Page: 174 LOD: Easy 54. The goal of the problem analysis phase is to study and understand the problem domain well enough to thoroughly analyze its problems, opportunities and constraints. Answer: True Page: 175 LOD: Easy 55. The problem analysis phase typically includes the following tasks: (1) understand the problem domain; (2) analyze problems and opportunities; (3) analyze business processes; (4) establish system improvement objectives; (5) update or refine the project plan; (6) communicate findings and recommendations. Answer: True Page: 175 LOD: Easy

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56. The scope definition phase typically included the following tasks: (1) study the problem domain; (2) analyzed problems and opportunities; (3) analyze business processes; (4) establish system improvement objectives; (5) update the project plan; (6) present findings and recommendations. Answer: False Page: 175 LOD: Hard Rationale: The problem analysis phase typically includes the following tasks: (1) understand the problem domain; (2) analyze problems and opportunities; (3) analyze business processes; (4) establish system improvement objectives; (5) update or refine the project plan; (6) communicate findings and recommendations. 57. The deliverables of the problem analysis phase include an understanding of the problem domain and business vocabulary. Answer: True Page: 177 LOD: Medium 58. Cause-and-effect analysis leads to true understanding of problems and can lead to notso-obvious, but more creative and valuable solutions. Answer: True Page: 180 LOD: Easy 59. Cause-and-effect analysis is an out-of-date technique that is unnecessary today given the complete nature of the scope definition phase that makes such problems and their solutions obvious. Answer: False Page: 180 LOD: Medium Rationale: Cause-and-effect analysis leads to true understanding of problems and can lead to not-so-obvious, but more creative and valuable solutions. 60. An objective is a measure of success. It is something that you expect to achieve, if given sufficient resources. Answer: True Page: 182 LOD: Easy 61. An objective is something that will limit your flexibility in defining a solution to your constraints. Essentially, objectives cannot be changed. Answer: False Page: 182 LOD: Medium Rationale: An objective is a measure of success. It is something that you expect to achieve, if given sufficient resources. A constraint is something that will limit your flexibility in defining a solution to your objectives. Essentially constraints cannot be changed.

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62. Objectives fall into four categories: schedule, cost, technology and policy. Answer: False Page: 183 LOD: Medium Rationale: Constraints fall into four categories: schedule; cost; technology; and policy. 63. The final deliverable for the problem analysis phase is the completion of an updated project plan, including problem analyses, any system models, the system improvement objectives, and any other documentation that was produced during this phase. Answer: True Page: 183 LOD: Easy 64. Interpersonal and communication skills are critical to the problem analysis phase. Answer: True Page: 183 LOD: Easy 65. Interpersonal and communication skills are not essential to the problem analysis phase. Answer: False Page: 183 LOD: Medium Rationale: Interpersonal and communication skills are critical to the problem analysis phase. 66. One of three possible decisions are made at the end of the problem analysis phase: (1) authorize the project to continue to the next phase (requirements analysis); (2) adjust the scope, cost and/or schedule for the project, and then continue with the next phase (requirements analysis); OR (3) cancel the project due to either the lack of resources or the realization that the problems and opportunities are not simply as important as anticipated. Answer: True Page: 184 LOD: Easy 67. The requirements analysis phase comes after the problem analysis phase and defines the business requirements for a new system. Answer: True Page: 185 LOD: Easy 68. The requirements analysis phase comes directly after the scope definition phase and is used to specify the model for the existing system, as well as the business requirements for the new system. Answer: False Page: 185 LOD: Medium Rationale: The requirements analysis phase comes after the problem analysis phase and defines the business requirements for a new system.

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69. The requirements analysis phase answers the question, "What do the users need and want from a new system?" Answer: True Page: 185 LOD: Easy 70. The requirements analysis phase answers the question, "Is this system worth looking at?" Answer: False Page: 185 LOD: Medium Rationale: The requirements analysis phase answers the question, "What do the users need and want from a new system?" 71. The final deliverable and milestone of the requirements analysis phase is the production of a business requirements statement that will fulfill the system improvement objectives identified in the prior phase. Answer: True Page: 185 LOD: Easy 72. The requirements phase typically includes a task to update or refine the project plan. Answer: True Page: 187 LOD: Easy 73. Security is an example of a functional requirement. Answer: False Page: 185 LOD: Medium Rationale: Security is an example of a nonfunctional requirement. 74. A nonfunctional requirement is a description of other features, characteristics and constraints that define a satisfactory system. Answer: True Page: 185 LOD: Easy 75. A nonfunctional requirement is a description of other features, characteristics and constraints that will make the system unsatisfactory. Answer: False Page: 185 LOD: Medium Rationale: A nonfunctional requirement is a description of other features, characteristics and constraints that define a satisfactory system. 76. The deliverables of the requirements analysis phase are the draft functional and nonfunctional requirements. Answer: True Page: 187 LOD: Easy

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77. Use cases evolved out of object-oriented analysis but have become common in many other methodologies. Answer: True Page: 188 LOD: Medium 78. Requirements are often documented with use cases. Answer: True Page: 188 LOD: Medium 79. All desirable requirements should be included in version 1.0. Answer: False Page: 188 LOD: Medium Rationale: All mandatory requirements should be included in version 1.0 80. Requirements analysis never really ends. Answer: True Page: 189 LOD: Medium 81. Prototyping is an alternative to system modeling. Answer: True Page: 192 LOD: Easy 82. Test cases (or acceptance tests) used to test the completed system should be planned during the logical design phase. Answer: True Page: 192 LOD: Medium 83. The logical design phase further documents business requirements. Answer: True Page: 189 LOD: Medium 84. Software tools exist to reverse engineer system models. Answer: True Page: 192 LOD: Medium 85. When using timeboxing the first version of the system to be delivered returns little immediate value to the user. Answer: False Page: 188 LOD: Easy Rationale: Each version returns immediate value to system owners and users.

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86. Timeboxing divides the total project into subsets that can each be delivered within a one-week time frame. Answer: False Page: 188 LOD: Medium Rationale: Timeboxing often uses a time frame of six to nine months. 87. A desirable requirement is one that is not essential to the first version of the system, but may still be essential to the vision of some future version. Answer: True Page: 188 LOD: Easy 88. A mandatory requirement is one that is essential for the system, but not necessaryily for the first version of the system. Answer: False Page: 188 LOD: Easy Rationale: A mandatory requirement is one that must be fulfilled by the minimal system. The system is useless without it. A desirable requirement is one that is not essential to the first version of the system, but may still be essential to the vision of some future version. 89. Agile methods often require more modeling than other methods. Answer: False Page: 191 LOD: Easy Rationale: Agile methods usually require "just enough" documentation. 90. The decision analysis phase identifies candidate solutions, analyzes those candidate solutions, and recommends a target system that will be designed, constructed, and implemented. Answer: True Page: 192 LOD: Easy 91. The requirements analysis phase identifies candidate solutions, analyzes those candidate solutions, and recommends a target system that will be designed, constructed, and implemented. Answer: False Page: 192 LOD: Easy Rationale: The decision analysis phase identifies candidate solutions, analyzes those candidate solutions, and recommends a target system that will be designed, constructed, and implemented.

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92. The final deliverable and milestone for the decision analysis phase is to produce a system proposal that will fulfill the business requirements identified in the previous phases. Answer: True Page: 194 LOD: Easy 93. The decision analysis phase typically included the following tasks: (1) identify candidate solutions; (2) analyze candidate solutions; (3) compare candidate solutions; (4) update the project plan; and (5) recommend a solution. Answer: True Page: 194 LOD: Easy 94. Each candidate solution must be analyzed for feasibility. Answer: True Page: 195 LOD: Easy 95. The feasibility analysis should be performed on each individual candidate solution without regard to the feasibility of the other candidates. This approach discourages the analyst and users from making a premature decision about which candidate is the best. Answer: True Page: 195 LOD: Easy 96. The feasibility analysis should be stopped as soon as the analyst identifies an ideal solution. This will save valuable time that can be put to better use during the implementation phase. Answer: False Page: 195 LOD: Medium Rationale: The feasibility analysis should be performed on each individual candidate solution without regard to the feasibility of the other candidates. This approach discourages the analyst and users from making a premature decision about which candidate is the best. 97. Once the feasibility analysis has been done on each candidate solution, a comparison can now be made among all of the candidate solutions to determine which ones to recommend to the system owners and users. Answer: True Page: 197 LOD: Easy

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98. In the future, with the improvement of CASE tools, we will no longer need systems analysts to investigate business problems; the procedure will be completely automated. Answer: False Page: 199 LOD: Medium Rationale: In the future, we will continue to need systems analysts who understand how to fundamentally investigate and analyze business problems and define the logical business requirements as a preface to system design. Multiple Choice Questions 99. A system proposal may be presented as a: A) report B) verbal presentation C) walkthrough D) all of these E) none of these Answer: D Page: 198 LOD: Medium 100. Which of the following is not a category of constraints? A) schedule B) technology C) priority D) cost E) policy Answer: C Page: 183 LOD: Medium 101. The study of a current business and information system application and the definition of user requirements and priorities for a new or improved information system is part of which phase? A) problem analysis phase B) scope definition phase C) requirements analysis phase D) decision analysis phase E) none of these Answer: A Page: 174 LOD: Medium

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102. Which of the following is NOT a phase in systems analysis? A) scope definition phase B) design analysis phase C) requirements analysis phase D) decision analysis phase E) none of these Answer: B Page: 161 LOD: Hard 103. A problem solving technique that decomposes a system into its component parts while focusing on the business problem independent of technology is: A) systems design B) systems analysis C) cause-and-effect analysis D) joint application design (JAD) E) none of these Answer: B Page: 160 LOD: Medium 104. A problem solving technique that reassembles a system's component pieces into a complete, new and improved system is: A) systems design B) systems analysis C) cause-and-effect analysis D) joint application design (JAD) E) none of these Answer: A Page: 160 LOD: Medium 105. Data flow diagrams are used in: A) model-driven analysis B) traditional approaches C) structured analysis D) object oriented analysis E) a, b, and c Answer: E Page: 161-162 LOD: Hard

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106. Which of the following is a model-driven, data-centered, but process-sensitive technique to plan, analyze and design information systems? A) cause-and-effect analysis B) information engineering C) data flow diagrams D) object oriented analysis E) none of these Answer: B Page: 163 LOD: Medium 107. A small-scale, incomplete, but working sample of a desired system is: A) an entity relationship diagram B) a prototype C) a data-flow diagram D) a unified modeling language diagram E) none of these Answer: B Page: 163 LOD: Easy 108. The application of systems analysis methods to the goal of dramatically changing and improving the fundamental business processes of an organization, independent of technology is: A) total quality management B) continuous process improvement C) cause-and-effect analysis D) business process redesign E) none of these Answer: D Page: 166 LOD: Medium 109. Which of the following is not part of the scope definition phase? A) identify problems, opportunities and directives B) negotiate baseline project scope C) assess project worthiness D) propose candidate solutions E) all of these are part of the scope definition phase Answer: D Page: 167 LOD: Medium

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110. A committee of executive business and system managers that studies and prioritizes competing project proposals to determine which projects will return the most for an organization, and should be approved is: A) joint application committee B) joint requirements committee C) steering body D) prototyping body E) none of these Answer: C Page: 173 LOD: Medium 111. The problem analysis phase typically includes which of the following tasks? A) negotiate baseline scope B) establish system improvement objectives C) prioritize system requirements D) analyze candidate solutions E) all of these Answer: B Page: 175 LOD: Hard 112. Which of the following phases defines the business requirements for new systems? A) scope definition phase B) systems analysis phase C) requirements analysis phase D) decision analysis phase E) none of these Answer: C Page: 185 LOD: Medium 113. A description of activities and services that a system must provide is A) non-functional requirement B) functional requirement C) prototype D) physical requirement E) none of these Answer: B Page: 185 LOD: Medium

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114. A description of features, characteristics, and constraints that define a satisfactory system, but are not required in the initial version of the system is known as: A) non-functional requirement B) functional requirement C) prototype D) physical requirement E) none of these Answer: A Page: 185 LOD: Medium 115. A diagram that depicts how the system interacts with the world around it and specifies the system inputs and outputs is a(n): A) use case diagram B) entity relationship diagram C) context diagram D) object diagram E) none of these Answer: C Page: 178 LOD: Medium 116. Which of the following is NOT shown in a context diagram? A) the system B) actors or agents C) system inputs D) system outputs E) all of these are shown Answer: E Page: 179 LOD: Medium 117. Which of the following phases identifies candidate solutions, analyzes them, and recommends a target solution? A) scope definition phase B) systems analysis phase C) requirements analysis phase D) decision analysis phase E) none of these Answer: D Page: 192 LOD: Medium

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118. Technical feasibility asks the following question(s): A) Is the solution technically practical? Does the staff have the technical expertise to design and build the system? B) Will the solution fulfill the users' requirements? To what degree? How will the solution change the users' work environment? C) Is the solution cost-effective? D) Can the solution be designed and implemented within an acceptable time period? E) none of these Answer: A Page: 195 LOD: Medium 119. Operational feasibility asks the following question(s): A) Is the solution technically practical? Does the staff have the technical expertise to design and build the system? B) Will the solution fulfill the users' requirements? To what degree? How will the solution change the users' work environment? C) Is the solution cost-effective? D) Can the solution be designed and implemented within an acceptable time period? E) none of these Answer: B Page: 195 LOD: Medium 120. Economic feasibility asks the following question(s): A) Is the solution technically practical? Does the staff have the technical expertise to design and build the system? B) Will the solution fulfill the users' requirements? To what degree? How will the solution change the users' work environment? C) Is the solution cost-effective? D) Can the solution be designed and implemented within an acceptable time period? E) none of these Answer: C Page: 195 LOD: Medium 121. Schedule feasibility asks the following question(s): A) Is the solution technically practical? Does the staff have the technical expertise to design and build the system? B) Will the solution fulfill the users' requirements? To what degree? How will the solution change the users' work environment? C) Is the solution cost-effective? D) Can the solution be designed and implemented within an acceptable time period? E) none of these Answer: D Page: 195 LOD: Medium

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122. The project plan needs to be updated during what phase of the systems development life cycle? A) problem analysis phase B) logical design phase C) requirements analysis phase D) decision analysis phase E) all of these Answer: E Page: 177, 187, 191, 194 LOD: Medium 123. Which of the following are not in the classical set of techniques for fact-finding?: A) sampling of existing documentation, reports, forms, files, databases and memos B) research of relevant literature, benchmarks and site visits C) prototyping the preliminary system requirements D) observation of the current system E) all of these Answer: C Page: 165-166 LOD: Medium Fill in the Blank Questions 124. ____________________________ is a complementary problem solving technique to systems analysis that reassembles a system's component pieces into a (hopefully improved) complete system. Answer: Systems design Page: 160 LOD: Medium 125. _________________________________ is defined as those development phases in a project that primarily focus on the business problem, independent of any technology that can or will be used to implement a solution to that problem. Answer: Information systems analysis Page: 160 LOD: Medium 126. A(n) __________________________ is a location (or set of locations) where systems analysts, systems designers and system builders keep the documentation associated with one or more systems or projects. Answer: repository Page: 160 LOD: Hard

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127. ___________________________ and ____________________________ are examples of traditional approaches to systems analysis. Answer: Structured analysis and information engineering Page: 162-163 LOD: Hard 128. The processes of an object are called _____________. Answer: methods Page: 163 LOD: Hard 129. _______________________________________ is a model-driven technique that integrates data and process concerns. Answer: Objected oriented analysis (OOA) Page: 163 LOD: Hard 130. _________________________________ approaches emphasize the construction of prototypes to more rapidly identify business and user requirements for a new system. Answer: Accelerated analysis Page: 163 LOD: Hard 131. __________________________________ is used to identify the user's business requirements by having them react to a quick and dirty implementation of those requirements. Answer: Discovery prototyping Page: 164 LOD: Hard 132. ____________________________________ technology reads the program code for an existing database, application program, and/or user interface and automatically generates the equivalent system model. Answer: Reverse engineering Page: 165 LOD: Medium 133. _________________________ is a classical set of techniques used to collect information about system problems, opportunities, solution requirements and priorities. Answer: Fact finding Page: 165 LOD: Hard 134. ________________________________ techniques use facilitated workshops to bring together all the system owners, system users, systems analysts and some systems designers and builders to jointly perform systems analysis. Answer: Joint requirements planning (JRP) Page: 166 LOD: Medium

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135. Joint requirements planning (JRP) is considered a part of ____________________________________________ which is a more comprehensive application of the techniques to the entire system development process. Answer: Joint application development (JAD) Page: 166 LOD: Hard 136. _______________________________________ is the application of systems analysis methods to the goal of dramatically changing and improving the fundamental business processes of an organization, independent of information technology. Answer: Business process redesign Page: 166 LOD: Medium 137. The _________________________________________looks at the question "Is this project work looking at?" Answer: scope definition phase Page: 167 LOD: Medium 138. The context for the scope definition phase is primarily concerned with the ________________________________________ perspectives. Answer: system owners' Page: 167 LOD: Medium 139. A __________________________________ defines the project scope, plan, methodology, and standards for a project. It is the first major milestone. Answer: project charter Page: 174 LOD: Medium 140. _____________________ involve the integration of various approaches of systems analysis and design as deemed appropriate to the problem being solved. Answer: agile methods Page: 166 LOD: Medium 141. In the scope definition phase, _____________________________ is used to represent what time frame the problem needs to be solved or the opportunity or directive to be realized. Answer: urgency Page: 170 LOD: Medium 142. In the scope definition phase, __________________________ is used to assess the degree to which a project solution or new system would be visible to customers and/or executive management. Answer: visibility Page: 170 LOD: Hard

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143. In the scope definition phase, _________________________ are measured in terms of how a new system could increase annual revenues, or reduce annual costs. Answer: benefits Page: 170 LOD: Medium 144. A _____________ is a business scenario or event for which the system must provide a define response. Answer: use case Page: 188 LOD: Medium 145. A _________________ requirement is one that does not have to be included in version 1.0. Answer: desirable Page: 188 LOD: Medium 146. __________________________ defines the boundary of the project those aspects of the business that will and will not be included. Scope can change during the life cycle of a project, however, the initial project plan needs to establish the preliminary scope to provide a context for the budget and schedule. Answer: Scope Page: 169 LOD: Medium 147. A(n) __________________________________ is a committee of executive business and system managers that studies and prioritizes competing project proposals to determine which projects will return the most value to the organization and thus should be approved for continued system development. Answer: steering body Page: 173 LOD: Medium 148. The _____________________________phase is best described by the statement, "Don't try to fix it unless you understand it." Answer: problem analysis Page: 174 LOD: Hard 149. The _____________________________phase typically includes the following tasks: (1) study the problem domain; (2) analyze problems and opportunities; (3) analyze business processes; (4) establish system improvement objectives; (5) update the project plan; (6) present findings and recommendations. Answer: problem analysis Page: 175 LOD: Medium

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Chapter 5 Systems Analysis

150. ___________________________________ analysis leads to true understanding of problems and can lead to not so obvious, but more creative and valuable solutions. Answer: Cause-and-effect Page: 180 LOD: Hard 151. _________________________________ fall into four categories: schedule; cost; technology; and policy. Answer: Constraints Page: 183 LOD: Medium 152. The deliverable for the ______________________________ phase is the completion of an updated project plan, including problem analyses, any system models, the system improvement objectives, and any other documentation that was produced during this phase. Answer: problem analysis Page: 183 LOD: Hard 153. The ___________________________________ phase, comes after the problem analysis phase, and defines the business requirements for a new system. Answer: requirements analysis Page: 185s LOD: Medium 154. The _____________________________________ phase typically includes prioritizing system requirements. Answer: requirements analysis Page: 185 LOD: Medium 155. A ________________________________ is a description of activities and services a system must provide. Answer: functional requirement Page: 185 LOD: Medium 156. A _________________________________ is a description of other features, characteristics and constraints that define a satisfactory system. Answer: nonfunctional requirement Page: 185 LOD: Medium 157. _______________ is a technique that delivers the information system in multiple versions. Answer: timeboxing Page: 188 LOD: Medium

Whitten/Bentley, Systems Analysis & Design Methods, Seventh Edition

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Chapter 5 Systems Analysis

158. A __________________________________ at a high level how the system interacts with the world. Answer: context diagram Page: 178 LOD: Easy 159. One approach to logical design is to structure ___________________________ solutions. Answer: structure the functional requirements. Page: 191 LOD: Hard 160. All systems documentation is kept in a _________________________. Answer: repository Page: 160 LOD: Medium 161. __________________________________ is a problem-solving technique that decomposes a system into its component pieces for the purpose of studying how well those component parts work and interact to accomplish their purpose. Answer: Systems analysis Page: 160 LOD: Medium

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Whitten/Bentley, Systems Analysis & Design Methods, Seventh Edition