Questionnaire

1. Gender
Male
Female
2. Designation
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------3. Is TPS add value to its products and services through
Better service and high quality
High price and low quality
No uniqueness of product
4. TPS of unilever perform activities related to customer contacts like order processing and
invoicing
Yes
No
5. The primary function of unilever TPS is to capture, process and store transaction and to
produce a variety of documents related to routine business activities.
Yes
No

6. Are you satisfied in working of your T.P.S.

Yes
No
7. Is your Information technology staff is working well to look after your T.P.S
Agree
Strongly agree
Neutral
Disagree
Strongly disagree.

8. Do you think T.P.S is a major part of your information system.

Agree
Strongly agree
Neutral
Disagree
Strongly disagree.
9. Is your internal control system is working with your T.P.S
Agree
Strongly agree
Neutral
Disagree
Strongly disagree.
10. Is your T.P.S helps your high level management to take decisions on your informant ion
system?
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11. Your T.P.S process employees payment transaction automatically?

Yes
No

12. Is your T.P.S includes daily receipts, bank processing, sales receipts?

Yes
No

13. Is your I.T department working in enhancing all the information systems?
Yes
No