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Sourcing Competitive Advantage...

Customer Education

Sourcing Competitive Advantage

Core expertise in enabling strategic buyer seller relationships. Full category management capability. Supply Chain risk assessment. Leader in Supplier Relationship Management.

Customer Education

Four Key Areas of Focus

Strategic Sourcing Contract Management Supplier Performance Management
We help our customers obtain more value by proactively managing their suppliers performance.

Supplier Relationship Management

We help our customers to proactively engage key suppliers to create competitive advantage through collaborative relationships.

We help our customers achieve the balance between cost/value/quality with the right suppliers.

We help our customers achieve maximum value at minimum risk through supplier contracts that meet the needs of the business.

Learning & Development for Procurement and Sales Market/ Industry/ Supply Chain Research Services

Customer Education

Strategic Sourcing Challenges

Strategic Sourcing

Segmentation

Spend Management

We help our customers achieve the balance between cost/value/quality with the right suppliers.

Risk Reduction
Procurement Efficiency

Customer Education

Contract Management Challenges

Contract Management

Contract Visibility and Compliance

Cross Functional Collaboration

Complete and Accurate Data

We help our customers achieve maximum value at minimum risk through supplier contracts that meet the needs of the business.

Outcome Driven Process

Responsibilities and Process Compliance

Contracts Reflect Business Requirements and Interests

Customer Education

SPM Challenges
Supplier Performance Management
We help our customers obtain more value by proactively managing their suppliers performance.

Performance Improvement (remedial)

Visibility In Reporting
Continuous Improvement

Relationship Base Lining

Risk Mitigation

Customer Education

SRM Challenges
Supplier Relationship Management
We help our customers to proactively engage key suppliers to create competitive advantage through collaborative relationships.

Create New Value

Manage Risk
Collaborative Working
Strategic Alignment

Customer of Choice
Relationship Development

A discipline of working collaboratively with those suppliers that are vital to the success of your organisation, to maximise the potential value of those relationships.
Customer Education

Supplier Relationship Management

Customer Education

SRM Create New Value

Business Challenges
How do you know if you are getting all of the value from a supplier relationship?

What processes do you have in place to ensure the benefits of working with a given supplier are realised?

What If...

What if you were to regard the supplier relationship as an asset rather than a cost? We help to unlock the potential for suppliers to add value beyond contractual obligations thereby improving competitive advantage. We do this through a combination of structures, processes and behavioural change to create an environment where value can be identified and captured. This means that value can be driven from: Innovation that is aligned to the needs of the customer; Cost, productivity and risk management improvement; Improved competitive edge.

Customer Education

SRM Risk Management

Business Challenges
How do you currently evaluate risk in your supply chain? Have issues or incidents taken place which have exposed this as an area to address? Have you quantified potential risks? What if you could work collaboratively with suppliers to jointly analyse and mitigate risks? What if you collaborated with suppliers to build improved contingency planning and maintain better visibility of risk profiles. We can help identify, quantify and mitigate supplier, supply chain and market related risk and work collaboratively with suppliers using their knowledge and experience to help identify and mitigate risk. This formalises a joint approach to risk management within the relationship governance structure. What this means is reduced impact from risk occurrence; Reduced risk contingency provision; Value released through supply chain insurance premiums.

What If...

Customer Education

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SRM Customer of Choice

Business Challenges
Do you know if any of your key suppliers would go the extra mile for you if you needed them to?

What if you were regarded as a customer of choice by your key suppliers? Not just because you spend lots of money, but because you were easy to do business with, your considered to be fair and trustworthy, you work collaboratively with them and accept your responsibilities.

What If...

We help clients indentify and address the root causes of poor relationships and the underlying reasons for why you are not regarded as a customer of choice. We do this by providing a mechanism to assess the health of relationships by engaging key internal and supplier stakeholders and facilitated the associated action planning. This means that, as a customer of choice, youll benefit from better performance, preferred pricing, access to the best resource, and prioritisation for scarce capacity.

Customer Education

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SRM Strategic Alignment

Business Challenges
How dependent are you on your strategic suppliers? What issues arise when you become too dependent on them? What if the relationship was such that previously sensitive strategic information could be shared with confidence and senior executive were able to meet and agree how strategies could be better aligned. We show businesses how to create trust and build the confidence to have open and frank discussions regarding strategic directions. We do this by creating the definition of clear roles and responsibilities, by facilitating the development of behaviours that engender mutual trust, and we mobilise the structures and forum where strategic information can be shared. This means that the investment in long standing relationships is protected. Cost and risk associated with change is reduced.

What If...

Customer Education

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SRM Collaborative Working

Business Challenges
What processes are in place to manage suppliers? Are these seen by both parties as collaborative?

How do you get a supplier to focus on issue resolution rather than blame?
What if you were able to work collaboratively to solve problems, generate improvements and co-develop?

What If...

We help to deliver changed mind sets and behaviours where progressively collaborative working will become business as usual. We do this through the development of skills and competencies to operate effectively in multi functional, cross business teams. This means that problem solving is more cost effective and permanent. Resource is used more effectively.

Customer Education

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SRM - Segmentation
Business Challenges
Tell me about your segmentation approach, why did you take the approach you have? What business criteria did you use? What would you change?

What If...

What if your supplier base had been reviewed using a segmentation approach that took multiple business relevant criteria into account and weighted them to segment your suppliers base and identify those suppliers that are truly strategic?
We will segment the supplier base using multiple, weighted, business relevant criteria. We do this by working with you to gain cross business buy in. And we develop a range of activities that align to the segmentation to optimise value. Our best practice approach to segmentation is built using a tried and tested methodology adapted to the specific needs of your business. What this means is that genuinely strategic suppliers are identified resulting in a better understanding of risk and opportunity...Resource is deployed more effectively to maximise the return on investment.

Customer Education

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SRM Relationship Development

Business Challenges
How do you know if your supplier relationships are working, and delivering the full potential to both parties?

What If...

What if the key relationships could be developed to become more mutually beneficial?

We take a progressive and inclusive approach to turning a failing, or suboptimised relationship in to one that fulfils its potential for both parties. We do this by analysing the relationship and identifying key areas for improvement and working with both parties to identify and implement corrective actions. This means reduced risk related to failing relationships, and relationships that fulfil their potential and deliver both contractual and new value.

Customer Education

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Partial Client List

irwinmitchell

Customer Education

Where do we go from here?

Customer Education