Message Page | of | 000124 Ndirangu, James From: Nairangu, James Sent: May 6, 2008 2:53 PM Te ‘Symons, Al Subject: RE: Comwave 8-1-1 Customer Notification. PDF Thanks a lot Al, this info is very helpful James Original Message~ From: Symons, Al Sent: May 6, 2008 1:08 PM To: Ndirangu, James ‘Subject: RE: Comwave 9-1-1 Customer Notification. POF James, have placed the original of my complete Comwave file on your desk (and do not now have a copy). The only change was to request text for the set sticker. (PS they only submitted the text after we had requested it because | originally found they had not submitted anything by the Jan 20 due date. We then had them register as 2 resellr when | found they were not registered after the contribution folks had delisted them for not having filed the annual reporting documents to the reports group). | will be back from the Broadcast 101 session around 6:15 to 6:30 today. AL ---~Original Message-—-- From: Ndirangu, James Sent: May 6, 2008 10:25 AM To: Symons, Al ‘Subject: Comwave 9-1-1 Customer Notification. PDF HiAL, We are investigating the tragic VolP 9-1-1 incident in Calgary that involved a Comwave subscriber. ‘Attached is Customer Notification info Comwave filed with us for approval, could you please provide with the letter we issued approve it, Also if we asked them to make any changes and what were the changes and is there newer version of their Notification info, Thanks. James 2008-06-17Message Page | of | Ndirangu, James ie 00132 From: Rosenzveig, Allan Sent: May 6, 2008 5:05 PM To: —_Traversy, John; Godin, Paul; Bertrand, Mario; Ndirangu, James; Morris, Regan Ce: Danis, Lucie ‘Subject: RE: Telecom Bilat Regan is the lawyer, Original Message~ 1 Traversy, John Sent: May 6, 2008 5:01 PM ‘To: Godin, Paul; Bertrand, Mario; Ndirangu, James; Rosenzvel Ce: Danis, Lucie; Traversy, John Subject: Telecom Bilat Allan We have a telecom bilat scheduled with the Chair this Thursday, May 8th, at 9:30am, Paul and | agreed this morning that the telecom team would provide a briefing to the Chair and Len on the current $14 requirements and practices for nomadic VOIP and wireless services. A description of the current Processes in place and associated timelines to improve on the current practices would also be provided {tavailable, @ comparsion of the FCC requirements to what we have in place would be helpful. An oral briefing on the circumstances and status of last week's tragedy in Calgary would also be provided Given the timeframes, we can provide a brief deck at the meeting, James, please let me know if you have any concerns. Allan, as requested by Paul this morning, legal assistance will be required. Thanks again for setting up the on-site visit today, | found it very informative. 2008-06-17Page | of | Ndirangu, James From: (71) Sent: May 8, 2008 11:59 AM To: _Ndlrangu, James ‘Subject: Cargary takes the gloves off Hi James. ‘Thankfully Mr. Godin set the record straight on this. Hip sw. canada, comicalgaryherald/newsitheed toralpagelstory.htm|?id=7e3d—st5-b701-4cc0-b7aa- 59000921 0698p=2 Of course, they still manage to pass the buck to the CRTC....but it goes to show how non-compliant these entities can be (2005-61/2007-44) which is why we have always suggested minimal involvement by VISPs in Ci2, Send Ci2 the call, then sit back and enjoy Enhanced 9-1-1 Cost aside, the spotlight on VISPs seems to indicate that our assumptions and rational were warranted Take care, 6701)