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xpndtw0\charscalex100 \ul0\nosupersub\cf8\f9\fs20 This report is intended solely
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calex100 in whole or in part, outside the Department of State or the Broadcastin
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encies or organizations, without prior authorization \line \up0 \expndtw-2\chars
calex100 by the Inspector General. Public availability of the document will be

determined by \line \up0 \expndtw-1\charscalex100 the Inspector General under th

e U.S. Code, \up0 \expndtw-1\charscalex100 5 U.S.C. 552. Improper disclosure of
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ult0 \par\pard\ql\li4471\sb204\sl-460\slmult0 \up0 \expndtw0\charscalex82 \ul0\n
osupersub\cf11\f12\fs40 KEY JUDGMENTS \par\pard\ql \li2520\sb0\sl-276\slmult0 \p
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osupersub\cf12\f13\fs24 \u8226? \tab \up0 \expndtw-6\charscalex100 The Ambassado
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i2092\sb5\sl-300\slmult0 \up0 \expndtw-6\charscalex100 ership to all embassy ele
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\line \up0 \expndtw-6\charscalex100 key goals and objectives. In particular, t
he relationships the Ambassador \line \up0 \expndtw-6\charscalex100 has develope
d with Cambodia\u8217?s leadership have enabled him to lobby asser-\line \up0 \e
xpndtw-7\charscalex100 tively for democratic reforms and improved human rights p
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76\slmult0\tx2880 \up0 \expndtw-3\charscalex100 \u8226? \tab \up0 \expndtw-6\cha
rscalex100 In late 2005, the embassy moved into a spacious new chancery. Howeve
r, \par\pard\ql \li2880\ri2234\sb5\sl-300\slmult0 \up0 \expndtw-5\charscalex100
approval of new direct-hire positions to expand other agency programs in \up0 \
expndtw-6\charscalex100 Cambodia has generated some problems with funding and pr
ovision of \up0 \expndtw-6\charscalex100 support to serviced agencies. \par\pard
\ql \li2520\sb260\sl-276\slmult0\tx2880 \up0 \expndtw-3\charscalex100 \u8226? \t
ab \up0 \expndtw-7\charscalex100 High quality reporting on political and economi
c developments is well \par\pard\ql \li2880\ri2039\sb5\sl-300\slmult0 \up0 \expn
dtw-7\charscalex100 received by Washington policymakers and analysts. The embas
sy\u8217?s efforts in \up0 \expndtw-5\charscalex100 labor affairs and the garmen
t sector are outstanding, and they represent a \up0 \expndtw-8\charscalex100 cas

e study in successful transformational diplomacy. \par\pard\ql \li2520\sb260\sl276\slmult0\tx2880 \up0 \expndtw-3\charscalex100 \u8226? \tab \up0 \expndtw-7\ch
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rscalex100 \u8226? \tab \up0 \expndtw-6\charscalex100 The consular section is in
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\sl-300\slmult0 \up0 \expndtw-7\charscalex100 ing the recent loss of several lo
cally employed staff due to malfeasance, plus \up0 \expndtw-6\charscalex100 the
return of immigrant visa (IV) processing after a five-year hiatus. Con\up0 \e
xpndtw-6\charscalex100 sular management has taken important steps toward rebuild
ing its capacity \up0 \expndtw-7\charscalex100 but has much more to accomplish.
\par\pard\li2520\sb0\sl-276\slmult0\par\pard\li2520\sb3\sl-276\slmult0\fi0\tx288
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\pard\sb0\sl-240{\bkmkstart Pg6}{\bkmkend Pg6}\par\pard\ql \li3930\sb293\sl-322\
slmult0 \up0 \expndtw0\charscalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE
BUT UNCLASSIFIED \par\pard\ql \li5231\sb0\sl-460\slmult0 \par\pard\ql\li5231\sb0
\sl-460\slmult0 \par\pard\ql\li5231\sb224\sl-460\slmult0 \up0 \expndtw0\charscal
ex83 \ul0\nosupersub\cf11\f12\fs40 CONTEXT \par\pard\ql \li2176\sb0\sl-300\slmul
t0 \par\pard\ql\li2176\sb0\sl-300\slmult0 \par\pard\ql\li2176\sb0\sl-300\slmult0
\par\pard\ql\li2176\ri2042\sb153\sl-300\slmult0\fi360\tx5746 \up0 \expndtw-6\ch
arscalex100 \ul0\nosupersub\cf12\f13\fs24 Slightly smaller than Oklahoma, Cambod
ia borders the Gulf of Thailand and is \up0 \expndtw-6\charscalex100 wedged be
tween Thailand, Laos, and Vietnam. The climate is tropical, with distinct \line
\tab \up0 \expndtw-7\charscalex100 monsoon and dry seasons but little seasonal \
par\pard\ql \li5826\sb20\sl-276\slmult0 \up0 \expndtw-6\charscalex100 variation
in temperatures. The terrain is \par\pard\ql \li5826\ri1939\sb5\sl-300\slmult0
\up0 \expndtw-5\charscalex100 mostly flat, though the southwest and north \line
\up0 \expndtw-7\charscalex100 are marked by low mountains. Nearly four-\line \u
p0 \expndtw-8\charscalex100 fifths of Cambodia\u8217?s work force is engaged \l
ine \up0 \expndtw-8\charscalex100 in agriculture. Much of the nation\u8217?s c
ultural \line \up0 \expndtw-8\charscalex100 traditions, religious practices, and
its language \line \up0 \expndtw-8\charscalex100 are traceable to India. Most
Cambodians \par\pard\ql \li5826\ri1962\sb0\sl-300\slmult0 \up0 \expndtw-6\charsc
alex100 consider themselves to be Khmers, descen-\line \up0 \expndtw-6\charscale
x100 dants of the Angkor empire that ruled nearly \line \up0 \expndtw-6\charsca
lex100 all of Southeast Asia from the 10\ul0\super\cf20\f21\fs21\ul0\super\cf20
\f21\fs20 th\ul0\nosupersub\cf12\f13\fs24 to the 13\ul0\super\cf20\f21\fs21\ul0
\super\cf20\f21\fs20 th \line \up0 \expndtw-8\charscalex100 \ul0\nosupersub\cf12
\f13\fs24 centuries. Gradual collapse of the empire\u8217?s \line \up0 \expndt
w-7\charscalex100 elaborate irrigation system, coupled with \line \up0 \expndtw7\charscalex100 repeated attacks by forces from present-day \par\pard\qj \li2176
\ri2048\sb0\sl-300\slmult0 \up0 \expndtw-6\charscalex100 Thailand and Vietnam, u
shered in a long period of decline. The country fell under \up0 \expndtw-6\cha
rscalex100 French protection in 1863, and it experienced Japanese occupation in
World War II. \up0 \expndtw-7\charscalex100 In 1953, Cambodia gained full indepe
ndence from France. \par\pard\ql \li2176\ri1891\sb240\sl-300\slmult0\fi360 \up0
\expndtw-5\charscalex100 Through the 1960\u8217?s, King Sihanouk - whom the Guin
ness Book of Records later \line \up0 \expndtw-7\charscalex100 identified as th
e politician who has occupied the world\u8217?s greatest variety of offices: \l
ine \up0 \expndtw-7\charscalex100 king, sovereign prince, president, prime minis
ter, head of state, and leader of govern-\line \up0 \expndtw-5\charscalex100 m
ent-in-exile - led Cambodia. During this period, the country was an oasis of p

eace \line \up0 \expndtw-6\charscalex100 while war raged in neighboring Vietnam.

In 1969-70, it was pulled into the fighting \line \up0 \expndtw-6\charscalex10
0 when a coup led by General Lon Nol deposed Sihanouk. U.S. and South Vietnames
e \line \up0 \expndtw-6\charscalex100 troops then invaded to flush out North Vie
tnamese and Vietcong forces operat-\par\pard\ql \li2176\ri1982\sb0\sl-300\slmult
0 \up0 \expndtw-6\charscalex100 ing from bases in Cambodia. Despite extensive U
.S. bombing, an indigenous group \line \up0 \expndtw-4\charscalex100 of revolut
ionaries - which Sihanouk had dubbed the Khmer Rouge - managed to \line \up0 \ex
pndtw-5\charscalex100 control the countryside. After five years of fighting, P
hnom Penh fell to the Khmer \line \up0 \expndtw-6\charscalex100 Rouge, and its l
eader Pol Pot immediately embarked on a xenophobic campaign to \line \up0 \expnd
tw-5\charscalex100 transform Cambodia into an agrarian peasant cooperative. The
centerpiece was a \line \up0 \expndtw-6\charscalex100 bloody purge aimed at Wes
tern and Vietnamese sympathizers, in which an estimated \line \up0 \expndtw-6\ch
arscalex100 two million Cambodians perished in just four years. In 1979, Vietna
m launched a \line \up0 \expndtw-6\charscalex100 full-scale invasion that topple
d Pol Pot and installed former Khmer Rouge officers. \par\pard\li2158\sb0\sl-207
\slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb134\sl-207\slmult0
\fi0\tx11007 \up0 \expndtw-1\charscalex100 \ul0\nosupersub\cf15\f16\fs16 OIG Rep
ort No. ISP-I-07-24A, Inspection of Embassy Phnom Penh, Cambodia - August 2007\t
ab \dn2 \expndtw0\charscalex104 \ul0\nosupersub\cf17\f18\fs17 3\ul0\nosupersub\c
f18\f19\fs18 .\par\pard\ql \li3930\sb207\sl-322\slmult0 \up0 \expndtw0\charsca
lex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\sec
t\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart Pg7}{\bkmkend Pg
7}\par\pard\ql \li3379\sb293\sl-322\slmult0 \up0 \expndtw0\charscalex106 \ul0\no
supersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\ql \li2160\sb0\sl
-300\slmult0 \par\pard\ql\li2160\sb0\sl-300\slmult0 \par\pard\ql\li2160\ri2075\s
b237\sl-300\slmult0 \up0 \expndtw-5\charscalex100 \ul0\nosupersub\cf12\f13\fs24
For the next 10 years, hardened remnants of the Khmer Rouge operated along the
\line \up0 \expndtw-6\charscalex100 Thai border with assistance from China. In
1990, though, diplomatic efforts finally \line \up0 \expndtw-5\charscalex100 bor
e fruit. Vietnam withdrew its troops, and the warring parties agreed to a UN-\l
ine \up0 \expndtw-5\charscalex100 monitored peace plan. Democratic elections in
1993 resulted in a coalition govern-\line \up0 \expndtw-5\charscalex100 ment co
nsisting of Hun Sen and Prince Norodom Ranariddh, son of Sihanouk. In \line \
up0 \expndtw-5\charscalex100 1998, a second round of democratic elections produ
ced another coalition govern-\line \up0 \expndtw-5\charscalex100 ment, which Hun
Sen dominated. Meanwhile, the Khmer Rouge withered under \line \up0 \expndtw-6
\charscalex100 internecine feuds, battlefield defeats, and the unceremonious dea
th of Pol Pot. By \line \up0 \expndtw-6\charscalex100 the time of the country
\u8217?s third national elections in 2003, the Cambodian People\u8217?s \line \u
p0 \expndtw-7\charscalex100 Party, led by Hun Sen, had fully consolidated its gr
ip on power. \par\pard\ql \li2160\ri2021\sb260\sl-300\slmult0\fi360 \up0 \expndt
w-5\charscalex100 Fully normal relations between the United States and Cambodia
have eluded the \line \up0 \expndtw-6\charscalex100 two countries for more than
50 years. While the U.S.-Cambodian relationship has \line \up0 \expndtw-7\chars
calex100 greatly improved over the last few years, significant work remains. Th
e shadows of \line \up0 \expndtw-5\charscalex100 the Khmer Rouge period linger o
n: forty percent of the population lives below the \line \up0 \expndtw-7\chars
calex100 poverty line; many Cambodians are emotionally traumatized or physically
disabled \line \up0 \expndtw-6\charscalex100 from wartime experiences; the back
bone of what should be a growing middle class \line \up0 \expndtw-6\charscalex1
00 is simply not present; work around solutions developed during periods of dys
func-\line \up0 \expndtw-6\charscalex100 tional governance have hardened into ra
mpant corruption; and political parties \par\pard\qj \li2160\ri1914\sb0\sl-300\s
lmult0 \up0 \expndtw-6\charscalex100 frequently use the country\u8217?s past to
justify their current actions. More than 15 years \line \up0 \expndtw-6\charsca
lex100 of international assistance have also skewed expectations about the effe
ctive role that \line \up0 \expndtw-6\charscalex100 foreign donors, the governme
nt, and political parties will play in providing services. \par\pard\ql \li2520\

sb260\sl-276\slmult0 \up0 \expndtw-5\charscalex100 The governments of the Unite

d States and Cambodia actively cooperate on \par\pard\ql \li2160\sb24\sl-276\slm
ult0 \up0 \expndtw-5\charscalex100 a range of important issues: counterterroris
m, prisoner of war/missing in action \par\pard\ql \li2160\ri1951\sb5\sl-300\slm
ult0 \up0 \expndtw-5\charscalex100 concerns, pedophilia and trafficking in perso
ns, health (HIV/AIDS and avian flu) ef-\line \up0 \expndtw-7\charscalex100 forts
, and education. Military-to-military ties have been improving. The U.S. marke
t \line \up0 \expndtw-6\charscalex100 has been crucial to Cambodia\u8217?s econo
my, representing the largest outlet for its gar-\line \up0 \expndtw-6\charscalex
100 ment sector and accounting for 70 percent of exports as well as some 300,00
0 jobs. \line \up0 \expndtw-8\charscalex100 Additionally, a lion\u8217?s share o
f the high-revenue, non-Asian tourists arriving each year \line \up0 \expndtw-8
\charscalex100 to view the majestic temples of Angkor Wat come from the United
States. \par\pard\ql \li2160\ri2069\sb240\sl-300\slmult0\fi360 \up0 \expndtw-5\c
harscalex100 In related developments, during 2005, the embassy moved into a new
and en-\line \up0 \expndtw-5\charscalex100 tirely modern compound that now comfo
rtably accommodates the offices of the \line \up0 \expndtw-5\charscalex100 Depa
rtment and the U.S. Agency for International Development (USAID). During \line
\up0 \expndtw-6\charscalex100 the inspection, a U.S. naval vessel made a port ca
ll in Cambodia for the first time in \line \up0 \expndtw-6\charscalex100 over 30
years. The embassy resumed issuance of IVs, which had been suspended \line \u
p0 \expndtw-6\charscalex100 five years earlier, and a first contingent of Peace
Corps volunteers, numbering over \par\pard\qj \li2160\ri1965\sb0\sl-300\slmult0
\up0 \expndtw-7\charscalex100 30, began arriving. The Federal Bureau of Inves
tigation (FBI) had received approval \up0 \expndtw-8\charscalex100 to open a sma
ll office but had not indicated just when it might do so. \par\pard\li1107\sb0\s
l-218\slmult0\par\pard\li1107\sb0\sl-218\slmult0\par\pard\li1107\sb0\sl-218\slmu
lt0\par\pard\li1107\sb0\sl-218\slmult0\par\pard\li1107\sb45\sl-218\slmult0\fi0\t
x3481 \dn2 \expndtw0\charscalex104 \ul0\nosupersub\cf17\f18\fs17 4\ul0\nosupersu
b\cf19\f20\fs18 \ul0\nosupersub\cf18\f19\fs18 .\tab \up0 \expndtw-1\charscalex
100 \ul0\nosupersub\cf15\f16\fs16 OIG Report No. ISP-I-07-24A, Inspection of Emb
assy Phnom Penh, Cambodia - August 2007\par\pard\ql \li3379\sb228\sl-322\slmult0
\up0 \expndtw0\charscalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNC
LASSIFIED
{\shp {\*\shpinst\shpleft900\shptop14431\shpright10080\shpbottom14431\shpfhdr0\s
hpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz38\shplid0{\sp{\sn shapeType}{
\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 7368044}}{\sp{\
sn lineWidth}{\sv 13546}}
}}
{\shp {\*\shpinst\shpleft900\shptop14572\shpright1440\shpbottom14572\shpfhdr0\sh
pbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz50\shplid1{\sp{\sn shapeType}{\
sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 7368044}}{\sp{\s
n lineWidth}{\sv 146755}}
}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g8}{\bkmkend Pg8}\par\pard\ql \li3930\sb293\sl-322\slmult0 \up0 \expndtw0\charsc
alex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\ql
\li3952\sb0\sl-460\slmult0 \par\pard\ql\li3952\sb0\sl-460\slmult0 \par\pard\ql\
li3952\sb144\sl-460\slmult0 \up0 \expndtw0\charscalex82 \ul0\nosupersub\cf11\f12
\fs40 EXECUTIVE DIRECTION \par\pard\ql \li2536\sb0\sl-276\slmult0 \par\pard\ql\l
i2536\sb0\sl-276\slmult0 \par\pard\ql\li2536\sb0\sl-276\slmult0 \par\pard\ql\li2
536\sb244\sl-276\slmult0 \up0 \expndtw-5\charscalex100 \ul0\nosupersub\cf12\f13\
fs24 The career Ambassador and career DCM exercise their post management re-\par
\pard\qj \li2176\ri1915\sb5\sl-300\slmult0 \up0 \expndtw-5\charscalex100 sponsib
ilities with a high degree of attention to interagency cooperation and a strong
\line \up0 \expndtw-5\charscalex100 focus on the goals and objectives of the U
.S. government in Cambodia. During his \par\pard\ql \li2176\ri1990\sb0\sl-300\s
lmult0 \up0 \expndtw-4\charscalex100 18 months at post, the Ambassador has been
an outspoken proponent of the need \line \up0 \expndtw-5\charscalex100 for Camb
odian leaders to push ahead with democratic reforms, and he has been \line \up0
\expndtw-5\charscalex100 equally vocal on the need to tame the serious corruptio

n problems in this small, \line \up0 \expndtw-6\charscalex100 impoverished count

ry. He has been tireless in his efforts to target U.S. government \line \up0 \e
xpndtw-5\charscalex100 resources designated to combat trafficking in persons at
those Cambodian law en-\line \up0 \expndtw-5\charscalex100 forcement and nongove
rnmental organizations with the power to reduce this global \line \up0 \expndtw6\charscalex100 threat in Cambodia. Overall, policy advocacy efforts conducted
by mission staff \line \up0 \expndtw-6\charscalex100 have been enhanced by the A
mbassador\u8217?s and the DCM\u8217?s willingness to reach out to \line \up0 \ex
pndtw-6\charscalex100 senior Cambodian officials, whenever needed, to reinforce
demarches made by em-\line \up0 \expndtw-5\charscalex100 bassy staff. The resid
ent nongovernmental community particularly appreciated the \line \up0 \expndtw-5
\charscalex100 Ambassador\u8217?s actions to spur government of Cambodia prosec
ution of notorious \line \up0 \expndtw-6\charscalex100 human trafficking operat
ors. \par\pard\ql \li2176\ri1895\sb240\sl-300\slmult0\fi360 \up0 \expndtw-7\char
scalex100 Members of Embassy Phnom Penh\u8217?s country team were unanimous in
prais-\line \up0 \expndtw-5\charscalex100 ing the Ambassador and the DCM for the
ir leadership efforts to instill a greater \line \up0 \expndtw-7\charscalex100 s
ense of teamwork into the challenges facing the embassy. The Ambassador\u8217?
s and \line \up0 \expndtw-6\charscalex100 the DCM\u8217?s success in brokering a
greement on the embassy\u8217?s consolidated input to \line \up0 \expndtw-7\char
scalex100 the new foreign assistance process was especially welcome to the heads
of agencies \line \up0 \expndtw-5\charscalex100 represented at post that were
facing cut backs in their assistance budgets. This new \line \up0 \expndtw-6\ch
arscalex100 assistance process took place at the same time as heads of agencies
were coping with \line \up0 \expndtw-6\charscalex100 the embassy\u8217?s merger
of the two administrative support platforms previously run by \line \up0 \expn
dtw-4\charscalex100 the Department and USAID. The fact that this post has been
able to move further \line \up0 \expndtw-5\charscalex100 ahead on consolidation
of services than any other post inspected by the Office of \line \up0 \expndtw4\charscalex100 Inspector General (OIG) is highly commendable. That it has done
so without a high \line \up0 \expndtw-6\charscalex100 level of unnecessary fri
ction is even more commendable. See the section on rightsiz-\line \up0 \expndtw
-7\charscalex100 ing for a discussion of this issue. \par\pard\ql \li2176\ri211
4\sb240\sl-300\slmult0\fi360 \up0 \expndtw-5\charscalex100 Prior to the embassy\
u8217?s move to a new embassy compound (NEC) in 2005, the \line \up0 \expndtw-6\
charscalex100 embassy was housed in seven different commercially leased building
s in downtown \line \up0 \expndtw-5\charscalex100 Phnom Penh. U.S. agencies cam
e together for country team meetings, but staff \line \up0 \expndtw-5\charscalex
100 members report that it was only after colocation in the chancery that the di
fferent \par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\p
ar\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\li
2158\sb160\sl-207\slmult0\fi0\tx11007 \up0 \expndtw-1\charscalex100 \ul0\nosuper
sub\cf15\f16\fs16 OIG Report No. ISP-I-07-24A, Inspection of Embassy Phnom Penh,
Cambodia - August 2007\tab \dn2 \expndtw0\charscalex104 \ul0\nosupersub\cf17\f1
8\fs17 5\ul0\nosupersub\cf18\f19\fs18 .\par\pard\ql \li3930\sb207\sl-322\slmul
t0 \up0 \expndtw0\charscalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT U
NCLASSIFIED
{\shp {\*\shpinst\shpleft10800\shptop14611\shpright11340\shpbottom14611\shpfhdr0
\shpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz38\shplid0{\sp{\sn shapeType
}{\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 7368044}}{\sp
{\sn lineWidth}{\sv 146755}}
}}
{\shp {\*\shpinst\shpleft2160\shptop14495\shpright11340\shpbottom14495\shpfhdr0\
shpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz60\shplid1{\sp{\sn shapeType}
{\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 2039586}}{\sp{
\sn lineWidth}{\sv 5644}}
}}
{\shp {\*\shpinst\shpleft2176\shptop2133\shpright10096\shpbottom2133\shpfhdr0\sh
pbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz77\shplid2{\sp{\sn shapeType}{\
sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 9276554}}{\sp{\s

n lineWidth}{\sv 451555}}
}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g9}{\bkmkend Pg9}\par\pard\ql \li3379\sb293\sl-322\slmult0 \up0 \expndtw0\charsc
alex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\ql
\li2159\sb0\sl-300\slmult0 \par\pard\ql\li2159\sb0\sl-300\slmult0 \par\pard\ql\
li2159\ri2036\sb237\sl-300\slmult0\fi0 \up0 \expndtw-6\charscalex100 \ul0\nosupe
rsub\cf12\f13\fs24 heads of agencies began to think of their role more broadly
as part of a team and \line \up0 \expndtw-6\charscalex100 less in terms of pa
rticular agency interests. This fact is apparent in the post\u8217?s previ-\lin
e \up0 \expndtw-5\charscalex100 ous Mission Performance Plan (MPP) submissions.
The text focuses on the right \line \up0 \expndtw-6\charscalex100 goals for thi
s medium-size post, but the justification text is vague in terms of speci-\line
\up0 \expndtw-8\charscalex100 fying exactly what role this embassy would play i
n achieving these goals. Also, the \line \up0 \expndtw-6\charscalex100 MPP does
not give the reader a clear sense of the priority of each goal, something \li
ne \up0 \expndtw-6\charscalex100 even more important in light of the embassy\u8
217?s declining budget. The MPP refers to \line \up0 \expndtw-6\charscalex100 o
ther agency growth in Cambodia, but the full impact of expansion of U.S. direc
t-\line \up0 \expndtw-4\charscalex100 hire positions is not adequately brought o
ut in the document. See the section on \line \up0 \expndtw-5\charscalex100 righ
tsizing for more on this issue. The OIG team discussed with the DCM ways to \li
ne \up0 \expndtw-7\charscalex100 make the embassy\u8217?s first submission under
the revised Mission Strategic Plan (MSP) \line \up0 \expndtw-5\charscalex100 ti
ghter and more focused on key goals and objectives. In addition, the OIG team \
line \up0 \expndtw-6\charscalex100 and the DCM reviewed ways in which this embas
sy could use the National Security \line \up0 \expndtw-6\charscalex100 Decision
Directive-38 (NSDD-38)\ul0\super\cf20\f21\fs21\ul0\super\cf20\f21\fs20 1\ul0\nos
upersub\cf12\f13\fs24 approval process more effectively, by producing \line \up
0 \expndtw-6\charscalex100 a package of data detailing the real impact on missi
on resources of any increases in \par\pard\qj \li2159\ri1957\sb0\sl-300\slmult0
\up0 \expndtw-6\charscalex100 U.S. direct-hire positions at post for the Ambass
ador\u8217?s use in deciding whether to ap\up0 \expndtw-7\charscalex100 prove th
e additional proposed positions. \par\pard\ql \li2519\sb0\sl-276\slmult0 \par\pa
rd\ql\li2519\sb4\sl-276\slmult0 \up0 \expndtw-6\charscalex100 The Ambassador is
an activist who uses his public diplomacy resources to \par\pard\ql \li2159\ri19
08\sb5\sl-300\slmult0 \up0 \expndtw-6\charscalex100 spread information on the U.
S. government\u8217?s position on key issues and to explain \line \up0 \expndtw6\charscalex100 American culture and lifestyle to the average Cambodian. He fre
quently speaks in \line \up0 \expndtw-6\charscalex100 public and uses his remark
s to target the embassy\u8217?s MPP goals and objectives such as \line \up0 \exp
ndtw-7\charscalex100 fostering a climate of democracy, fighting human trafficki
ng, and empowering those \line \up0 \expndtw-5\charscalex100 forces within Cambo
dia that are prepared to battle against official corruption. He \line \up0 \exp
ndtw-6\charscalex100 has incorporated public diplomacy into all aspects of the
post\u8217?s MPP and has also in-\line \up0 \expndtw-6\charscalex100 sisted that
all activities in Cambodia by other agencies be coordinated with the public \li
ne \up0 \expndtw-6\charscalex100 affairs office to control the official message
emanating from the embassy. All tempo-\line \up0 \expndtw-6\charscalex100 rary
duty visitors from other agencies are required to visit their embassy control of
fi-\line \up0 \expndtw-6\charscalex100 cer for briefings before engaging in bila
teral programs or meeting with the Cambodi-\line \up0 \expndtw-6\charscalex100 a
n public. This discipline has been important in preventing U.S. government offi
cials \line \up0 \expndtw-5\charscalex100 from meeting with those Cambodian offi
cials who have less than stellar records on \line \up0 \expndtw-4\charscalex100
human rights or corruption. During the inspection, the Ambassador\u8217?s orche
stration \line \up0 \expndtw-7\charscalex100 of the first U.S. Navy ship visit
to Cambodia since the Mayaguez incident of 1975, \line \up0 \expndtw-8\charscal
ex100 also showcased the embassy\u8217?s strong public affairs focus. \par\pard\
qj \li2180\sb0\sl-230\slmult0 \par\pard\qj\li2180\sb0\sl-230\slmult0 \par\pard\q
j\li2180\sb0\sl-230\slmult0 \par\pard\qj\li2180\ri2030\sb128\sl-230\slmult0 \up0

\expndtw-3\charscalex100 \ul0\super\cf21\f22\fs18\ul0\super\cf21\f22\fs17 1\ul0

\nosupersub\cf22\f23\fs20 National Security Decision Directive-38, Staffing at D
iplomatic Missions and Their Constituent \line \up0 \expndtw-3\charscalex100 Pos
ts, issued on June 2, 1982, assigns ambassadors the authority and responsibility
to determine \line \up0 \expndtw-3\charscalex100 the appropriate size, composit
ion, and mandate of all staffing operating under their authority. \par\pard\li11
07\sb0\sl-218\slmult0\par\pard\li1107\sb0\sl-218\slmult0\par\pard\li1107\sb0\sl218\slmult0\par\pard\li1107\sb0\sl-218\slmult0\par\pard\li1107\sb217\sl-218\slmu
lt0\fi0\tx3481 \dn2 \expndtw0\charscalex104 \ul0\nosupersub\cf17\f18\fs17 6\ul0\
nosupersub\cf19\f20\fs18 \ul0\nosupersub\cf18\f19\fs18 .\tab \up0 \expndtw-1\c
harscalex100 \ul0\nosupersub\cf15\f16\fs16 OIG Report No. ISP-I-07-24A, Inspecti
on of Embassy Phnom Penh, Cambodia - August 2007\par\pard\ql \li3379\sb228\sl-32
2\slmult0 \up0 \expndtw0\charscalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIV
E BUT UNCLASSIFIED
{\shp {\*\shpinst\shpleft900\shptop14431\shpright10080\shpbottom14431\shpfhdr0\s
hpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz38\shplid0{\sp{\sn shapeType}{
\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 7368044}}{\sp{\
sn lineWidth}{\sv 13546}}
}}
{\shp {\*\shpinst\shpleft900\shptop14572\shpright1440\shpbottom14572\shpfhdr0\sh
pbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz50\shplid1{\sp{\sn shapeType}{\
sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 7368044}}{\sp{\s
n lineWidth}{\sv 146755}}
}}
{\shp {\*\shpinst\shpleft2160\shptop12501\shpright5187\shpbottom12501\shpfhdr0\s
hpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz225\shplid2{\sp{\sn shapeType}
{\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 5591890}}{\sp{
\sn lineWidth}{\sv 11288}}
}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g10}{\bkmkend Pg10}\par\pard\ql \li3930\sb293\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
ql \li2160\sb0\sl-300\slmult0 \par\pard\ql\li2160\sb0\sl-300\slmult0 \par\pard\q
l\li2160\ri1982\sb237\sl-300\slmult0\fi600 \up0 \expndtw-7\charscalex100 \ul0\no
supersub\cf12\f13\fs24 The regional security program in Cambodia has the Ambassa
dor\u8217?s and the \line \up0 \expndtw-5\charscalex100 DCM\u8217?s full support
and cooperation. The regional security officer (RSO) reports \line \up0 \expnd
tw-6\charscalex100 complete satisfaction with the Ambassador\u8217?s attention t
o the security and emergency \line \up0 \expndtw-4\charscalex100 preparedness pr
ograms and notes that he has open access to the Ambassador or the \line \up0 \ex
pndtw-5\charscalex100 DCM whenever needed, any time of the day or night, to con
sult on urgent security \line \up0 \expndtw-6\charscalex100 matters. \par\pard\q
l \li2160\ri1961\sb260\sl-300\slmult0\fi360 \up0 \expndtw-6\charscalex100 Just a
s in many other small embassies that have recently grown into medium-size \line
\up0 \expndtw-4\charscalex100 embassies, Embassy Phnom Penh has an Equal Employm
ent Opportunity (EEO) \line \up0 \expndtw-5\charscalex100 process in place, but
information about the program is not widely disseminated at \line \up0 \expndtw5\charscalex100 post. In addition, the Foreign Service national (FSN) employee
handbook is silent \line \up0 \expndtw-5\charscalex100 on the EEO program and it
s application to locally employed staff. When notified of \line \up0 \expndtw-5
\charscalex100 these omissions the Ambassador and DCM agreed to move promptly to
rectify the \line \up0 \expndtw-7\charscalex100 situation. \par\pard\ql \li2520
\sb260\sl-276\slmult0 \up0 \expndtw-3\charscalex100 Morale at Embassy Phnom Penh
is quite good. In the responses to the OIG \par\pard\ql \li2160\ri1926\sb5\sl300\slmult0 \up0 \expndtw-7\charscalex100 team\u8217?s workplace and quality of
life questionnaires (WQLQ), ratings of overall mo-\line \up0 \expndtw-6\charsc
alex100 rale at post - along with ratings of the Ambassador\u8217?s and DCM\u82
17?s personal attentive-\line \up0 \expndtw-5\charscalex100 ness to mission mora
le -were well above the average scores for the previous 41 posts \line \up0 \exp
ndtw-3\charscalex100 that OIG teams had inspected. Interviews conducted by the
OIG team confirmed \line \up0 \expndtw-6\charscalex100 that these scores are rep

resentative of the majority of U.S. direct-hire staff. Issues of \line \up0 \

expndtw-5\charscalex100 greatest concern to embassy staff - such as the lack of
adequate health care in Cam-\line \up0 \expndtw-5\charscalex100 bodia, the cri
tical crime threat, and the paucity of entertainment options in Phnom \line \up
0 \expndtw-6\charscalex100 Penh - were all viewed as problems beyond the control
of post management. U.S. \line \up0 \expndtw-6\charscalex100 employees believ
ed that the Ambassador and DCM have moved aggressively to rem-\line \up0 \expndt
w-4\charscalex100 edy issues under their control and that they have sought suppo
rt and resources from \line \up0 \expndtw-5\charscalex100 Washington for those b
eyond their control. \par\pard\ql \li2160\ri2055\sb240\sl-300\slmult0\fi360 \up0
\expndtw-7\charscalex100 Embassy Phnom Penh\u8217?s relatively small group of
entry-level officers (ELO) re-\line \up0 \expndtw-5\charscalex100 port general s
atisfaction with the mentoring and career development assistance they \line \up0
\expndtw-5\charscalex100 have received from the Ambassador and DCM. The Ambass
ador knows each of \line \up0 \expndtw-5\charscalex100 them by name and often st
ops by the offices where they are assigned to talk infor-\line \up0 \expndtw-5\c
harscalex100 mally with staff. The DCM, though new to post, has gotten to know
each of the \line \up0 \expndtw-5\charscalex100 ELOs, generalists and specialis
ts, and has made clear that her door is open to them \par\pard\ql \li2160\ri1925
\sb0\sl-300\slmult0 \up0 \expndtw-4\charscalex100 whenever they might need advic
e or consultation. There is no formal ELO program \line \up0 \expndtw-5\charsca
lex100 in place to guide the ELOs in determining how often they should seek out
career \line \up0 \expndtw-6\charscalex100 enhancing activities such as accompan
ying the Ambassador on travel, acting as con-\line \up0 \expndtw-6\charscalex100
trol officer for a high-level visit, or conducting a public diplomacy event out
side of \line \up0 \expndtw-4\charscalex100 the embassy. The OIG team provided
the ELO group with suggestions for ways to \line \up0 \expndtw-6\charscalex100 o
rganize themselves and also suggested that they make contact with a well-develop
ed \line \up0 \expndtw-7\charscalex100 ELO group at another embassy to review th
at embassy\u8217?s ELO program. \par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2
158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb47\s
l-207\slmult0\fi0\tx11007 \up0 \expndtw-1\charscalex100 \ul0\nosupersub\cf15\f16
\fs16 OIG Report No. ISP-I-07-24A, Inspection of Embassy Phnom Penh, Cambodia August 2007\tab \dn2 \expndtw0\charscalex104 \ul0\nosupersub\cf17\f18\fs17 7\ul0
\nosupersub\cf18\f19\fs18 .\par\pard\ql \li3930\sb207\sl-322\slmult0 \up0 \exp
ndtw0\charscalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED
{\shp {\*\shpinst\shpleft10800\shptop14611\shpright11340\shpbottom14611\shpfhdr0
\shpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz38\shplid0{\sp{\sn shapeType
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{\shp {\*\shpinst\shpleft2160\shptop14495\shpright11340\shpbottom14495\shpfhdr0\
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g11}{\bkmkend Pg11}\par\pard\ql \li3379\sb293\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
li1107\sb0\sl-218\slmult0\par\pard\li1107\sb0\sl-218\slmult0\par\pard\li1107\sb0
\sl-218\slmult0\par\pard\li1107\sb0\sl-218\slmult0\par\pard\li1107\sb0\sl-218\sl
mult0\par\pard\li1107\sb0\sl-218\slmult0\par\pard\li1107\sb0\sl-218\slmult0\par\
pard\li1107\sb0\sl-218\slmult0\par\pard\li1107\sb0\sl-218\slmult0\par\pard\li110
7\sb0\sl-218\slmult0\par\pard\li1107\sb0\sl-218\slmult0\par\pard\li1107\sb0\sl-2
18\slmult0\par\pard\li1107\sb0\sl-218\slmult0\par\pard\li1107\sb0\sl-218\slmult0
\par\pard\li1107\sb0\sl-218\slmult0\par\pard\li1107\sb0\sl-218\slmult0\par\pard\
li1107\sb0\sl-218\slmult0\par\pard\li1107\sb0\sl-218\slmult0\par\pard\li1107\sb0
\sl-218\slmult0\par\pard\li1107\sb0\sl-218\slmult0\par\pard\li1107\sb0\sl-218\sl
mult0\par\pard\li1107\sb0\sl-218\slmult0\par\pard\li1107\sb0\sl-218\slmult0\par\
pard\li1107\sb0\sl-218\slmult0\par\pard\li1107\sb0\sl-218\slmult0\par\pard\li110
7\sb0\sl-218\slmult0\par\pard\li1107\sb0\sl-218\slmult0\par\pard\li1107\sb0\sl-2

18\slmult0\par\pard\li1107\sb0\sl-218\slmult0\par\pard\li1107\sb0\sl-218\slmult0
\par\pard\li1107\sb0\sl-218\slmult0\par\pard\li1107\sb0\sl-218\slmult0\par\pard\
li1107\sb0\sl-218\slmult0\par\pard\li1107\sb0\sl-218\slmult0\par\pard\li1107\sb0
\sl-218\slmult0\par\pard\li1107\sb0\sl-218\slmult0\par\pard\li1107\sb0\sl-218\sl
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pard\li1107\sb0\sl-218\slmult0\par\pard\li1107\sb0\sl-218\slmult0\par\pard\li110
7\sb0\sl-218\slmult0\par\pard\li1107\sb0\sl-218\slmult0\par\pard\li1107\sb0\sl-2
18\slmult0\par\pard\li1107\sb0\sl-218\slmult0\par\pard\li1107\sb0\sl-218\slmult0
\par\pard\li1107\sb0\sl-218\slmult0\par\pard\li1107\sb0\sl-218\slmult0\par\pard\
li1107\sb0\sl-218\slmult0\par\pard\li1107\sb0\sl-218\slmult0\par\pard\li1107\sb0
\sl-218\slmult0\par\pard\li1107\sb0\sl-218\slmult0\par\pard\li1107\sb0\sl-218\sl
mult0\par\pard\li1107\sb0\sl-218\slmult0\par\pard\li1107\sb0\sl-218\slmult0\par\
pard\li1107\sb0\sl-218\slmult0\par\pard\li1107\sb0\sl-218\slmult0\par\pard\li110
7\sb0\sl-218\slmult0\par\pard\li1107\sb0\sl-218\slmult0\par\pard\li1107\sb0\sl-2
18\slmult0\par\pard\li1107\sb0\sl-218\slmult0\par\pard\li1107\sb0\sl-218\slmult0
\par\pard\li1107\sb77\sl-218\slmult0\fi0\tx3481 \dn2 \expndtw0\charscalex104 \ul
0\nosupersub\cf17\f18\fs17 8\ul0\nosupersub\cf19\f20\fs18 \ul0\nosupersub\cf18\
f19\fs18 .\tab \up0 \expndtw-1\charscalex100 \ul0\nosupersub\cf15\f16\fs16 OIG
Report No. ISP-I-07-24A, Inspection of Embassy Phnom Penh, Cambodia - August 200
7\par\pard\ql \li3379\sb228\sl-322\slmult0 \up0 \expndtw0\charscalex106 \ul0\nos
upersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED
{\shp {\*\shpinst\shpleft900\shptop14431\shpright10080\shpbottom14431\shpfhdr0\s
hpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz38\shplid0{\sp{\sn shapeType}{
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{\shp {\*\shpinst\shpleft900\shptop14572\shpright1440\shpbottom14572\shpfhdr0\sh
pbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz50\shplid1{\sp{\sn shapeType}{\
sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 7368044}}{\sp{\s
n lineWidth}{\sv 146755}}
}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g12}{\bkmkend Pg12}\par\pard\ql \li3930\sb293\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
ql \li2811\sb0\sl-460\slmult0 \par\pard\ql\li2811\sb0\sl-460\slmult0 \par\pard\q
l\li2811\sb244\sl-460\slmult0 \up0 \expndtw0\charscalex81 \ul0\nosupersub\cf11\f
12\fs40 RIGHTSIZING AND CONSOLIDATION \par\pard\ql \li2533\sb0\sl-276\slmult0 \p
ar\pard\ql\li2533\sb0\sl-276\slmult0 \par\pard\ql\li2533\sb0\sl-276\slmult0 \par
\pard\ql\li2533\sb244\sl-276\slmult0 \up0 \expndtw-4\charscalex100 \ul0\nosupers
ub\cf12\f13\fs24 The 2003 OIG inspection report on Phnom Penh (ISP-I-03-38, Augu
st 2003) \par\pard\ql \li2173\ri1959\sb5\sl-300\slmult0 \up0 \expndtw-6\charscal
ex100 noted that the embassy had an authorized strength of 47 Americans, 10 eli
gible fam-\line \up0 \expndtw-7\charscalex100 ily members (EFM) and 475 locally
employed staff of whom 312 (66 percent) were \line \up0 \expndtw-6\charscalex1
00 guards. In this inspection, the embassy has 72 Americans, 17 EFMs, and 499 l
ocally \line \up0 \expndtw-6\charscalex100 employed staff of whom 289 are guar
ds (58 percent). In the intervening period, \line \up0 \expndtw-6\charscalex100
the embassy has moved from a ragtag group of seven residential buildings used
as \line \up0 \expndtw-5\charscalex100 offices to a modern, secure NEC and began
to move staff from oversized houses to \line \up0 \expndtw-5\charscalex100 ful
l service apartments that require no guards and far fewer services from the gen\line \up0 \expndtw-6\charscalex100 eral services officer. In addition, the ent
ire mission has consolidated virtually all its \line \up0 \expndtw-6\charscalex1
00 administrative services. However, the embassy population has continued to gr
ow. \par\pard\ql \li2173\ri1894\sb240\sl-300\slmult0\fi360 \up0 \expndtw-5\chars
calex100 This growth is largely in agencies other than the Department. With the
excep-\line \up0 \expndtw-6\charscalex100 tion of adding a Marine security gua
rd detachment of six marines, the Department \line \up0 \expndtw-5\charscalex10
0 contingent has remained relatively constant with expansion or contraction limi
ted to \line \up0 \expndtw-5\charscalex100 one position at a time. For example,
the embassy has requested one assistant public \line \up0 \expndtw-7\charscalex

100 affairs officer (PAO) and believes that it will lose one assistant general s
ervices of-\line \up0 \expndtw-5\charscalex100 ficer position in FY 2008. The e
mbassy uses the NSDD-38 process to provide the \line \up0 \expndtw-5\charscalex1
00 Ambassador the information to make a staffing decision with all programmatic
and \line \up0 \expndtw-5\charscalex100 administrative issues presented, but the
data provided to him is flawed. In addition, \line \up0 \expndtw-5\charscalex1
00 the Ambassador is not receiving the input of the International Cooperative A
dminis-\line \up0 \expndtw-6\charscalex100 trative Support Services (ICASS) coun
cil as required in the review process. There are \line \up0 \expndtw-6\charscal
ex100 four fundamental problems with the information reviewed by the Ambassador.
\par\pard\ql \li2593\ri1973\sb240\sl-300\slmult0\tx2893 \up0 \expndtw-6\charsca
lex100 1) Decisions on American staffing levels to support the new joint adminis
trative \line\tab \up0 \expndtw-7\charscalex100 platform keep changing. \par\par
d\qj \li2533\ri2521\sb240\sl-300\slmult0\tx2773 \up0 \expndtw-5\charscalex100 2)
The management section has been using incorrect baseline information, \line\tab
\up0 \expndtw-6\charscalex100 probably understating costs. \par\pard\qj \li2533
\ri2008\sb260\sl-300\slmult0\tx2773 \up0 \expndtw-6\charscalex100 3) The Ambassa
dor has not received a full analysis of the impact on the security \line\tab \u
p0 \expndtw-7\charscalex100 guard program of increases in the number of U.S. d
irect hires. \par\pard\ql \li2533\ri2079\sb240\sl-300\slmult0\tx2773\tx2773 \up0
\expndtw-5\charscalex100 4) At least one NSDD-38 request did not make a convinc
ing case that the work \line\tab \up0 \expndtw-4\charscalex100 to be performed b
y the proposed new staff could not be performed by its \line\tab \up0 \expndtw8\charscalex100 Bangkok regional representatives. \par\pard\li2158\sb0\sl-207\sl
mult0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\
pard\li2158\sb127\sl-207\slmult0\fi0\tx11007 \up0 \expndtw-1\charscalex100 \ul0\
nosupersub\cf15\f16\fs16 OIG Report No. ISP-I-07-24A, Inspection of Embassy Phno
m Penh, Cambodia - August 2007\tab \dn2 \expndtw0\charscalex104 \ul0\nosupersub\
cf17\f18\fs17 9\ul0\nosupersub\cf18\f19\fs18 .\par\pard\ql \li3930\sb207\sl-32
2\slmult0 \up0 \expndtw0\charscalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIV
E BUT UNCLASSIFIED
{\shp {\*\shpinst\shpleft10800\shptop14611\shpright11340\shpbottom14611\shpfhdr0
\shpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz38\shplid0{\sp{\sn shapeType
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{\sn lineWidth}{\sv 146755}}
}}
{\shp {\*\shpinst\shpleft2160\shptop14495\shpright11340\shpbottom14495\shpfhdr0\
shpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz60\shplid1{\sp{\sn shapeType}
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{\shp {\*\shpinst\shpleft2173\shptop2228\shpright10093\shpbottom2228\shpfhdr0\sh
pbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz77\shplid2{\sp{\sn shapeType}{\
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}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g13}{\bkmkend Pg13}\par\pard\ql \li3379\sb293\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
ql \li2147\sb0\sl-300\slmult0 \par\pard\ql\li2147\sb0\sl-300\slmult0 \par\pard\q
l\li2147\ri1973\sb237\sl-300\slmult0\fi360 \up0 \expndtw-6\charscalex100 \ul0\no
supersub\cf12\f13\fs24 The embassy has consolidated most administrative services
as described below. \line \up0 \expndtw-5\charscalex100 The post-consolidation
estimates were predicated on retaining one USAID executive \line \up0 \expndtw-6
\charscalex100 officer and losing one USAID third-country national deputy execut
ive officer as well \line \up0 \expndtw-6\charscalex100 as a Department assistan
t general services officer. However, Washington headquar-\line \up0 \expndtw-6\
charscalex100 ters are changing decisions on American staffing that are key to e
stimating ICASS \line \up0 \expndtw-6\charscalex100 costs, making cost estimates
a moving target. Soon after the embassy was required \line \up0 \expndtw-6\cha
rscalex100 to provide cost estimates to headquarter agencies (January 31, 2007),

the embassy \line \up0 \expndtw-6\charscalex100 was informed that the assistant
general services officer position will be retained, and \par\pard\qj \li2147\ri
1923\sb0\sl-300\slmult0 \up0 \expndtw-6\charscalex100 the executive officer posi
tion may remain, may be abolished, or may be transferred to \line \up0 \expndtw6\charscalex100 Bangkok. This is a very fluid situation that precludes making r
ational cost estimates. \par\pard\ql \li2147\ri2202\sb240\sl-300\slmult0\fi479 \
up0 \expndtw-6\charscalex100 Due to this consolidation of administrative servic
es and the move to a new, \line \up0 \expndtw-6\charscalex100 more efficient bui
lding, the embassy needs fewer locally employed staff, but no lo-\line \up0 \exp
ndtw-7\charscalex100 cally employed staff (except guards) were terminated. The
mission calculated that \line \up0 \expndtw-6\charscalex100 the proposed growth
in U.S. direct-hire positions would require approximately the \line \up0 \expnd
tw-6\charscalex100 same number of locally employed staff that existed prior to
the consolidation and \line \up0 \expndtw-5\charscalex100 used that baseline wh
en calculating support costs. The OIG team believes that \line \up0 \expndtw-5\
charscalex100 this method understates the impact of any new direct-hire positio
ns. A more cor-\par\pard\ql \li2147\ri1927\sb0\sl-300\slmult0 \up0 \expndtw-4\c
harscalex100 rect baseline would be to use the theoretical post-consolidation/po
st-NEC move in \line \up0 \expndtw-5\charscalex100 staffing patterns without ant
icipation of growth. Equally important, the impact on \line \up0 \expndtw-6\ch
arscalex100 the security program is hidden because the Bureau of Diplomatic Sec
urity (DS) now \line \up0 \expndtw-6\charscalex100 bills other agencies for the
non-ICASS costs of providing local guard coverage to the \line \up0 \expndtw-7\
charscalex100 residences of their U.S. direct-hire staff and guard coverage at
other agency offices \line \up0 \expndtw-5\charscalex100 located off the chanc
ery compound. Transfers received by DS go into a central pool \line \up0 \expnd
tw-5\charscalex100 rather than coming directly back to Embassy Phnom Penh. Due
to the worldwide \line \up0 \expndtw-6\charscalex100 shortfall in DS\u8217?s loc
al guard program fund, each new U.S. direct-hire addition to the \line \up0 \exp
ndtw-6\charscalex100 embassy adds yet another residence that must be guarded 24/
7, and any agencies \par\pard\ql \li2147\ri1998\sb0\sl-300\slmult0 \up0 \expndtw
-5\charscalex100 housed off the chancery compound (in the case of Phnom Penh t
hat would include \line \up0 \expndtw-6\charscalex100 the newly established Peac
e Corps office) adds another office facility that must be \line \up0 \expndtw-4\
charscalex100 guarded 24/7. DS has not increased the local guard funding for Em
bassy Phnom \line \up0 \expndtw-5\charscalex100 Penh to cover these new needs ev
en though it has billed the other agencies. The \line \up0 \expndtw-5\charscale
x100 Ambassador was not aware of the fact that even though Peace Corps agreed t
o fund \line \up0 \expndtw-5\charscalex100 these costs as part of their NSDD-38
agreement, most of these new local guard \line \up0 \expndtw-6\charscalex100 c
osts would have to be absorbed in the post\u8217?s existing budget. See the cla
ssified an-\line \up0 \expndtw-6\charscalex100 nex to this report for a discussi
on of the impact on the local guard program. \par\pard\qj \li2147\ri1943\sb240\
sl-300\slmult0\fi480 \up0 \expndtw-4\charscalex100 The Ambassador has approved a
n NSDD-38 request to open a legal attach of-\line \up0 \expndtw-5\charscalex100 f
ice in Phnom Penh. The proposed staffing is for three to four U.S. employees.
The \line \up0 \expndtw-6\charscalex100 FBI currently covers Cambodia out of th
eir regional office in Bangkok, and the RSO \line \up0 \expndtw-6\charscalex100
in Phnom Penh provides facilitative assistance to FBI agents on their temporary
\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\
li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb5
\sl-218\slmult0\fi0\tx3481 \dn2 \expndtw0\charscalex105 \ul0\nosupersub\cf17\f18
\fs17 10\ul0\nosupersub\cf19\f20\fs18 \ul0\nosupersub\cf18\f19\fs18 .\tab \up0
\expndtw-1\charscalex100 \ul0\nosupersub\cf15\f16\fs16 OIG Report No. ISP-I-07-2
4A, Inspection of Embassy Phnom Penh, Cambodia - August 2007\par\pard\ql \li3379
\sb228\sl-322\slmult0 \up0 \expndtw0\charscalex106 \ul0\nosupersub\cf40\f41\fs28
\ul SENSITIVE BUT UNCLASSIFIED
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}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
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scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
ql \li2160\sb0\sl-300\slmult0 \par\pard\ql\li2160\sb0\sl-300\slmult0 \par\pard\q
l\li2160\ri1989\sb237\sl-300\slmult0 \up0 \expndtw-6\charscalex100 \ul0\nosupers
ub\cf12\f13\fs24 visits to Cambodia as well as performing liaison with host gove
rnment officials on \line \up0 \expndtw-6\charscalex100 their behalf. Due to th
e relatively undeveloped state of law enforcement/judiciary \line \up0 \expndtw
-6\charscalex100 in Cambodia and the serious corruption that exists in those ent
ities, the FBI\u8217?s ability \line \up0 \expndtw-5\charscalex100 to conduct co
operation activities with the government of Cambodia is constrained. \line \up0
\expndtw-7\charscalex100 The workload would result in only a small percentage o
f one officer\u8217?s time, falling \line \up0 \expndtw-6\charscalex100 far bel
ow that needed to justify an office in Cambodia. The original proposal called \
line \up0 \expndtw-5\charscalex100 for this new office to be a regional operatio
n covering Vietnam in addition to Cam-\line \up0 \expndtw-4\charscalex100 bodia.
The U.S. Ambassador to Vietnam said to the OIG team that the FBI had not \line
\up0 \expndtw-5\charscalex100 contacted him to discuss the need for a new regio
nal legal attach in Phnom Penh. \line \up0 \expndtw-5\charscalex100 He did not be
lieve that there was sufficient work to be done in Vietnam to justify a \line \u
p0 \expndtw-6\charscalex100 change in the present regional coverage out of Bang
kok. \par\pard\ql \li2160\ri2055\sb260\sl-300\slmult0\fi419 \up0 \expndtw-5\char
scalex100 The OIG team reviewed with post management and with the management \up
0 \expndtw-5\charscalex100 officer the NSDD-38 process, provided suggestions on
ways to develop a more \up0 \expndtw-5\charscalex100 comprehensive decision pack
age to enable the Ambassador to know the real costs \up0 \expndtw-6\charscalex10
0 underlying any increase in U.S. direct-hire staffing, and encouraged them to c
onduct \up0 \expndtw-6\charscalex100 a serious analysis of each and every NSDD38 proposal, especially those positions \up0 \expndtw-7\charscalex100 with regio
nal responsibilities, before making a decision. \par\pard\ql \li2160\sb0\sl-287\
slmult0 \par\pard\ql\li2160\sb0\sl-287\slmult0 \par\pard\ql\li2160\sb277\sl-287\
slmult0 \up0 \expndtw-11\charscalex87 \ul0\nosupersub\cf23\f24\fs33 C\ul0\nosupe
rsub\cf24\f25\fs23 ONSOLIDATION\ul0\nosupersub\cf23\f24\fs33 \ul0\nosupersub\cf
24\f25\fs23 OF\ul0\nosupersub\cf23\f24\fs33 A\ul0\nosupersub\cf24\f25\fs23 DMIN
ISTRATIVE\ul0\nosupersub\cf23\f24\fs33 S\ul0\nosupersub\cf24\f25\fs23 ERVICES \
par\pard\ql \li2160\ri1908\sb263\sl-300\slmult0\fi360 \up0 \expndtw-6\charscalex
100 \ul0\nosupersub\cf12\f13\fs24 This embassy was a pilot post for consolidatio
n of administrative services. In \line \up0 \expndtw-5\charscalex100 spite of
sometimes conflicting and often imprecise guidance from the Department, \line \
up0 \expndtw-6\charscalex100 the embassy has done a remarkable and impressive jo
b in consolidating services with \line \up0 \expndtw-6\charscalex100 USAID. At
the time of this inspection, all services that were to be considered for \line
\up0 \expndtw-4\charscalex100 consolidation had been combined. The Department m
anaged most of the com-\line \up0 \expndtw-6\charscalex100 bined services, with
USAID managing the motor pool. Intuitively, there have been \line \up0 \expndt
w-6\charscalex100 savings, but quantifying them has been elusive. In addition t
o identifying new and \line \up0 \expndtw-6\charscalex100 significant costs asso
ciated with a NEC (an increase in building operating expenses in \line \up0 \exp
ndtw-6\charscalex100 excess of one million dollars), modifying the structure of
the guard force and adjust-\line \up0 \expndtw-6\charscalex100 ing to consolid
ated services, the lack of a decision regarding the disproportionate \line \up0
\expndtw-6\charscalex100 costs associated with American positions made analysis
problematic. For example, \line \up0 \expndtw-6\charscalex100 according to the
Department\u8217?s Office of Rightsizing, losing one American position \line \

up0 \expndtw-7\charscalex100 has an average worldwide impact of $505,000. A de

cision on American staffing can \line \up0 \expndtw-6\charscalex100 affect the o
verall savings of the consolidation to the taxpayer ranging from $200,000 \line
\up0 \expndtw-6\charscalex100 to more than one million dollars. Irrespective o
f the ultimate decisions, savings have \line \up0 \expndtw-7\charscalex100 prov
en to be considerable. \par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\s
l-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmu
lt0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\pa
rd\li2158\sb6\sl-207\slmult0\fi0\tx10945 \up0 \expndtw-1\charscalex100 \ul0\nosu
persub\cf15\f16\fs16 OIG Report No. ISP-I-07-24A, Inspection of Embassy Phnom Pe
nh, Cambodia - August 2007\tab \dn2 \expndtw0\charscalex105 \ul0\nosupersub\cf17
\f18\fs17 11\ul0\nosupersub\cf18\f19\fs18 .\par\pard\ql \li3930\sb207\sl-322\sl
mult0 \up0 \expndtw0\charscalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BU
T UNCLASSIFIED
{\shp {\*\shpinst\shpleft10800\shptop14611\shpright11340\shpbottom14611\shpfhdr0
\shpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz38\shplid0{\sp{\sn shapeType
}{\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 7368044}}{\sp
{\sn lineWidth}{\sv 146755}}
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{\shp {\*\shpinst\shpleft2160\shptop14495\shpright11340\shpbottom14495\shpfhdr0\
shpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz60\shplid1{\sp{\sn shapeType}
{\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 2039586}}{\sp{
\sn lineWidth}{\sv 5644}}
}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g15}{\bkmkend Pg15}\par\pard\ql \li3379\sb293\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
ql \li2160\sb0\sl-300\slmult0 \par\pard\ql\li2160\sb0\sl-300\slmult0 \par\pard\q
l\li2160\ri1952\sb237\sl-300\slmult0\fi360 \up0 \expndtw-5\charscalex100 \ul0\no
supersub\cf12\f13\fs24 The embassy has been directed to finalize consolidation b
y October 1, 2007. At \line \up0 \expndtw-5\charscalex100 that time, USAID will
cease being the motor pool service provider. A decision on \line \up0 \expndtw
-5\charscalex100 the exact split of information management (IM) and human resou
rces (HR) duties \line \up0 \expndtw-5\charscalex100 between agencies will have
to wait for guidance from the Department. Far more \line \up0 \expndtw-4\charsc
alex100 important, adjusting to a consolidated platform will depend upon the num
ber and \line \up0 \expndtw-6\charscalex100 duties of the residual American man
agement section staff. The only known factor is \line \up0 \expndtw-5\charscale
x100 that the Department complement will remain the same for one additional year
, a for-\line \up0 \expndtw-5\charscalex100 tuitous decision that gives mission
management 18 months rather than six to make \line \up0 \expndtw-5\charscalex100
adjustments to operations and portfolios irrespective of any decisions that US
AID \line \up0 \expndtw-8\charscalex100 makes regarding the executive officer. \
par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\l
i1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\
sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slm
ult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\p
ard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045
\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-21
8\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\
par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\l
i1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\
sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slm
ult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\p
ard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045
\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-21
8\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\
par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\l
i1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\
sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slm
ult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\p

ard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045
\sb0\sl-218\slmult0\par\pard\li1045\sb165\sl-218\slmult0\fi0\tx3481 \dn2 \expndt
w0\charscalex105 \ul0\nosupersub\cf17\f18\fs17 12\ul0\nosupersub\cf19\f20\fs18
\ul0\nosupersub\cf18\f19\fs18 .\tab \up0 \expndtw-1\charscalex100 \ul0\nosupersu
b\cf15\f16\fs16 OIG Report No. ISP-I-07-24A, Inspection of Embassy Phnom Penh, C
ambodia - August 2007\par\pard\ql \li3379\sb228\sl-322\slmult0 \up0 \expndtw0\ch
arscalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED
{\shp {\*\shpinst\shpleft900\shptop14431\shpright10080\shpbottom14431\shpfhdr0\s
hpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz38\shplid0{\sp{\sn shapeType}{
\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 7368044}}{\sp{\
sn lineWidth}{\sv 13546}}
}}
{\shp {\*\shpinst\shpleft900\shptop14572\shpright1440\shpbottom14572\shpfhdr0\sh
pbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz50\shplid1{\sp{\sn shapeType}{\
sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 7368044}}{\sp{\s
n lineWidth}{\sv 146755}}
}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g16}{\bkmkend Pg16}\par\pard\ql \li3930\sb293\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
ql \li2207\sb0\sl-460\slmult0 \par\pard\ql\li2207\sb0\sl-460\slmult0 \par\pard\q
l\li2207\sb164\sl-460\slmult0 \up0 \expndtw0\charscalex81 \ul0\nosupersub\cf11\f
12\fs40 POLICY AND PROGRAM IMPLEMENTATION \par\pard\ql \li2160\sb0\sl-287\slmult
0 \par\pard\ql\li2160\sb0\sl-287\slmult0 \par\pard\ql\li2160\sb0\sl-287\slmult0
\par\pard\ql\li2160\sb0\sl-287\slmult0 \par\pard\ql\li2160\sb0\sl-287\slmult0 \p
ar\pard\ql\li2160\sb248\sl-287\slmult0 \up0 \expndtw-11\charscalex87 \ul0\nosupe
rsub\cf23\f24\fs33 P\ul0\nosupersub\cf24\f25\fs23 OLITICAL\ul0\nosupersub\cf23\f
24\fs33 \ul0\nosupersub\cf24\f25\fs23 AND\ul0\nosupersub\cf23\f24\fs33 E\ul0\n
osupersub\cf24\f25\fs23 CONOMIC\ul0\nosupersub\cf23\f24\fs33 A\ul0\nosupersub\c
f24\f25\fs23 FFAIRS \par\pard\ql \li2160\ri1933\sb243\sl-300\slmult0\fi360 \up0
\expndtw-6\charscalex100 \ul0\nosupersub\cf12\f13\fs24 The combined political an
d economic section effectively provides coordinated \line \up0 \expndtw-7\charsc
alex100 and well-sourced reporting, develops local contacts and advocates U.S. p
olicy posi-\line \up0 \expndtw-7\charscalex100 tions, and supports a growing num
ber of visits by senior level U.S. officials. The \line \up0 \expndtw-6\charsca
lex100 section also manages several small assistance programs that the Departmen
t centrally \line \up0 \expndtw-7\charscalex100 funds. \par\pard\ql \li2160\ri19
21\sb260\sl-300\slmult0\fi360 \up0 \expndtw-5\charscalex100 The section works cl
osely with the front office and other agencies in the devel-\line \up0 \expndtw6\charscalex100 opment of the MSP. One of the section\u8217?s economic office
rs served as the post coor-\line \up0 \expndtw-6\charscalex100 dinator for the M
PP in 2006 and will do so again in 2007. The embassy lacks a post \line \up0 \e
xpndtw-6\charscalex100 reporting plan that closely tracks the goals and objectiv
es of the MSP. However, the \line \up0 \expndtw-6\charscalex100 section chief
has proven adept at anticipating Washington\u8217?s interests in and needs for
\line \up0 \expndtw-5\charscalex100 reporting. In addition, she has methodicall
y ensured that mandated periodic reports \line \up0 \expndtw-5\charscalex100 and
in-depth reporting are included in the work requirements statements of each \p
ar\pard\ql \li2160\sb20\sl-276\slmult0 \up0 \expndtw-7\charscalex100 political o
r economic officer. \par\pard\ql \li2520\sb264\sl-276\slmult0 \up0 \expndtw-7\ch
arscalex100 Washington consumers of the section\u8217?s reporting indicated the
y were very \par\pard\ql \li2160\sb24\sl-276\slmult0 \up0 \expndtw-7\charscalex1
00 pleased with both quantity and quality. They particularly praised the sectio
n\u8217?s \par\pard\ql \li2160\ri1968\sb5\sl-300\slmult0 \up0 \expndtw-6\charsca
lex100 on-the-ground analysis, useful detail, and helpful commentary. Some of
the reports \line \up0 \expndtw-7\charscalex100 that were especially well receiv
ed in the past year included: human rights violations \line \up0 \expndtw-5\char
scalex100 and trafficking in persons, labor disputes and the garment sector, off
shore oil devel-\line \up0 \expndtw-6\charscalex100 opment, foreign donors\u8217
? efforts against local official corruption, Cambodia\u8217?s out-\line \up0 \ex
pndtw-7\charscalex100 standing bilateral official debts, and the rapidly growing

local presence of China and \line \up0 \expndtw-7\charscalex100 Korea. In rev

iewing reporting in the especially sensitive area of trafficking in per-\line \
up0 \expndtw-7\charscalex100 sons, the OIG team found that the section\u8217?s c
overage was clearly focused, timely and \par\pard\ql \li2160\ri1938\sb0\sl-300\s
lmult0 \up0 \expndtw-6\charscalex100 well-sourced, as well as balanced and hardheaded in its analysis. The OIG team also \up0 \expndtw-5\charscalex100 observe
d that spot reporting by the section was regularly drafted, cleared, and sent \l
ine \up0 \expndtw-8\charscalex100 out the same day. \par\pard\li2158\sb0\sl-207\
slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\pa
r\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2
158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl
-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb25\sl-207\slmu
lt0\fi0\tx10945 \up0 \expndtw-1\charscalex100 \ul0\nosupersub\cf15\f16\fs16 OIG
Report No. ISP-I-07-24A, Inspection of Embassy Phnom Penh, Cambodia - August 200
7\tab \dn2 \expndtw0\charscalex105 \ul0\nosupersub\cf17\f18\fs17 13\ul0\nosupers
ub\cf18\f19\fs18 .\par\pard\ql \li3930\sb207\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED
{\shp {\*\shpinst\shpleft10800\shptop14611\shpright11340\shpbottom14611\shpfhdr0
\shpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz38\shplid0{\sp{\sn shapeType
}{\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 7368044}}{\sp
{\sn lineWidth}{\sv 146755}}
}}
{\shp {\*\shpinst\shpleft2160\shptop14495\shpright11340\shpbottom14495\shpfhdr0\
shpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz60\shplid1{\sp{\sn shapeType}
{\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 2039586}}{\sp{
\sn lineWidth}{\sv 5644}}
}}
{\shp {\*\shpinst\shpleft2160\shptop2160\shpright10080\shpbottom2160\shpfhdr0\sh
pbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz77\shplid2{\sp{\sn shapeType}{\
sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 9276554}}{\sp{\s
n lineWidth}{\sv 451555}}
}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g17}{\bkmkend Pg17}\par\pard\ql \li3379\sb293\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
ql \li2160\sb0\sl-300\slmult0 \par\pard\ql\li2160\sb0\sl-300\slmult0 \par\pard\q
l\li2160\ri1945\sb217\sl-300\slmult0\fi360 \up0 \expndtw-6\charscalex100 \ul0\no
supersub\cf12\f13\fs24 The section faces vexing workload challenges. First, as
the embassy has grown \line \up0 \expndtw-6\charscalex100 from small to medium s
ize, the number of high-level U.S. government visitors has \line \up0 \expndtw6\charscalex100 steadily risen. Although such visits provide valuable opportuni
ties to press U.S. posi-\line \up0 \expndtw-5\charscalex100 tions on key issues,
they also diminish the time remaining to perform other required \line \up0 \exp
ndtw-6\charscalex100 duties. The political and economic staff underscored a mo
unting feeling within the \line \up0 \expndtw-5\charscalex100 past year of bein
g perpetually spread too thin and thus unable to perform their jobs \line \up0 \
expndtw-6\charscalex100 properly. Second, one of the ELO positions originally
established as a one-time fill \line \up0 \expndtw-6\charscalex100 Diplomatic Re
adiness Initiative slot is disappearing in summer 2007. That portfolio \line \u
p0 \expndtw-5\charscalex100 will be merged with one of the other officers. On
the positive side, the ELO incum-\line \up0 \expndtw-5\charscalex100 bent is ext
ending and will move into the latter position, providing a bit of short run \li
ne \up0 \expndtw-7\charscalex100 relief and facilitating the consolidation. Th
ird, locally employed staff are a dedicated \line \up0 \expndtw-7\charscalex100
but eclectic group. The more recently hired locally employed staff have stron
g \par\pard\ql \li2160\ri1988\sb0\sl-300\slmult0 \up0 \expndtw-7\charscalex100 E
nglish-language abilities and foreign academic credentials, while the more senio
r \up0 \expndtw-6\charscalex100 ones provide impressive local contacts and conti
nuity but lack the skills of their \up0 \expndtw-6\charscalex100 younger collea
gues. Neither cohort, though, is considered capable of fully assuming \up0 \ex
pndtw-5\charscalex100 duties presently performed by the increasingly busy Americ

an staff. The OIG team \up0 \expndtw-6\charscalex100 suggested that the embassy
actively explore ways to make more extensive use of \up0 \expndtw-7\charscalex1
00 qualified EFMs to address workload challenges.\ul0\super\cf20\f21\fs21\ul0\su
per\cf20\f21\fs20 2 \par\pard\ql \li2160\sb0\sl-299\slmult0 \par\pard\ql\li2160\
sb0\sl-299\slmult0 \par\pard\ql\li2160\sb263\sl-299\slmult0 \up0 \expndtw-11\cha
rscalex88 \ul0\nosupersub\cf23\f24\fs33 L\ul0\nosupersub\cf24\f25\fs23 ABOR\ul0\
nosupersub\cf23\f24\fs33 A\ul0\nosupersub\cf24\f25\fs23 FFAIRS \par\pard\ql \li
2160\ri2048\sb261\sl-300\slmult0\fi359 \up0 \expndtw-7\charscalex100 \ul0\nosupe
rsub\cf12\f13\fs24 The embassy\u8217?s effort in the area of labor affairs is e
xemplary. The officer han\up0 \expndtw-6\charscalex100 dling the labor portfoli
o received the Department\u8217?s 2006 labor officer of the year \line \up0 \ex
pndtw-6\charscalex100 award. The locally employed staff member who is teamed w
ith her maintains close \up0 \expndtw-5\charscalex100 daily contact with both th
e garment factory owners and leaders of the labor unions, \up0 \expndtw-6\chars
calex100 serving as a mediating interlocutor. On several occasions, the Ambassa
dor has \line \up0 \expndtw-7\charscalex100 unhesitatingly weighed in with publi
c remarks carefully aimed at ensuring continued \up0 \expndtw-8\charscalex100 di
alogue and constructive negotiations. \par\pard\ql \li2160\ri1931\sb240\sl-300\s
lmult0\fi360 \up0 \expndtw-6\charscalex100 From 1999 to 2005, the United States
had a special textile relationship with Cam-\line \up0 \expndtw-6\charscalex100
bodia. Under the terms of the accord, Cambodia received a special quota entitl
ing it \line \up0 \expndtw-5\charscalex100 to export garments to the lucrative U
.S. market. The International Labor Organiza-\line \up0 \expndtw-5\charscalex10
0 tion conducted factory inspections every six months, and it helped set up an i
mpar-\line \up0 \expndtw-5\charscalex100 tial arbitration council to avoid corru
pt Cambodian courts. If working conditions \line \up0 \expndtw-5\charscalex100
improved, the textile quotas automatically increased. The result was the birth
of a \par\pard\ql \li2160\sb0\sl-230\slmult0 \par\pard\ql\li2160\sb0\sl-230\sl
mult0 \par\pard\ql\li2160\sb0\sl-230\slmult0 \par\pard\ql\li2160\sb0\sl-230\slmu
lt0 \par\pard\ql\li2160\sb138\sl-230\slmult0 \up0 \expndtw-2\charscalex100 \ul0\
super\cf21\f22\fs18\ul0\super\cf21\f22\fs17 2\ul0\nosupersub\cf22\f23\fs20 See s
ection on refugees and returnees for further discussion of this topic. \par\pard
\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb
93\sl-218\slmult0\fi0\tx3481 \dn2 \expndtw0\charscalex105 \ul0\nosupersub\cf17\f
18\fs17 14\ul0\nosupersub\cf19\f20\fs18 \ul0\nosupersub\cf18\f19\fs18 .\tab \up
0 \expndtw-1\charscalex100 \ul0\nosupersub\cf15\f16\fs16 OIG Report No. ISP-I-07
-24A, Inspection of Embassy Phnom Penh, Cambodia - August 2007\par\pard\ql \li33
79\sb228\sl-322\slmult0 \up0 \expndtw0\charscalex106 \ul0\nosupersub\cf40\f41\fs
28\ul SENSITIVE BUT UNCLASSIFIED
{\shp {\*\shpinst\shpleft900\shptop14431\shpright10080\shpbottom14431\shpfhdr0\s
hpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz38\shplid0{\sp{\sn shapeType}{
\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 7368044}}{\sp{\
sn lineWidth}{\sv 13546}}
}}
{\shp {\*\shpinst\shpleft900\shptop14572\shpright1440\shpbottom14572\shpfhdr0\sh
pbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz50\shplid1{\sp{\sn shapeType}{\
sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 7368044}}{\sp{\s
n lineWidth}{\sv 146755}}
}}
{\shp {\*\shpinst\shpleft2173\shptop13535\shpright5201\shpbottom13535\shpfhdr0\s
hpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz189\shplid2{\sp{\sn shapeType}
{\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 5591890}}{\sp{
\sn lineWidth}{\sv 11288}}
}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g18}{\bkmkend Pg18}\par\pard\ql \li3930\sb293\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
ql \li2185\sb0\sl-276\slmult0 \par\pard\ql\li2185\sb0\sl-276\slmult0 \par\pard\q
l\li2185\sb264\sl-276\slmult0 \up0 \expndtw-5\charscalex100 \ul0\nosupersub\cf12
\f13\fs24 modern textile sector and creation of 300,000 new jobs in Cambodia.
The work-\par\pard\qj \li2185\ri1905\sb5\sl-300\slmult0 \up0 \expndtw-5\charscal

ex100 ers, mostly young women from rural areas, supported another 900,000 people
in the \up0 \expndtw-6\charscalex100 countryside. Wages were set well above th
ose in other sectors of the economy, and \line \up0 \expndtw-6\charscalex100 fa
ctory conditions steadily improved. As a result, Cambodia has become a model fo
r \up0 \expndtw-7\charscalex100 export-led development of light industry, as we
ll as a case study in successful trans-\line \up0 \expndtw-8\charscalex100 forma
tional diplomacy. \par\pard\ql \li2185\ri1915\sb240\sl-300\slmult0\fi360 \up0 \e
xpndtw-5\charscalex100 However, a postscript is in order. First, the bilateral
quota program expired in \line \up0 \expndtw-5\charscalex100 2005, although unde
r previous understandings, the inspection program will continue \line \up0 \expn
dtw-5\charscalex100 through 2008. Second, amidst uncertainty that garment produ
cers may shift produc-\line \up0 \expndtw-4\charscalex100 tion to other countrie
s to reduce production costs, local labor tensions are percolat-\line \up0 \expn
dtw-5\charscalex100 ing. Third, as noted above, the ELO position for labor is a
one-time fill under the \line \up0 \expndtw-6\charscalex100 Diplomatic Readines
s Initiative that is going away in summer 2007. Although the \line \up0 \expndt
w-6\charscalex100 embassy has proposed retaining that position as part of the g
lobal repositioning \par\pard\ql \li2185\sb20\sl-276\slmult0 \up0 \expndtw-6\cha
rscalex100 initiative, the outcome is uncertain. In short, the future of Cambo
dia\u8217?s labor model \par\pard\ql \li2185\sb24\sl-276\slmult0 \up0 \expndtw-5
\charscalex100 - along with the embassy\u8217?s continued role in supporting its
survival - is in doubt. \par\pard\ql \li2185\sb0\sl-287\slmult0 \par\pard\ql\li
2185\sb0\sl-287\slmult0 \par\pard\ql\li2185\sb281\sl-287\slmult0 \up0 \expndtw-1
1\charscalex88 \ul0\nosupersub\cf23\f24\fs33 R\ul0\nosupersub\cf24\f25\fs23 EFUG
EES\ul0\nosupersub\cf23\f24\fs33 \ul0\nosupersub\cf24\f25\fs23 AND\ul0\nosupers
ub\cf23\f24\fs33 R\ul0\nosupersub\cf24\f25\fs23 ETURNEES \par\pard\ql \li2185\r
i1951\sb263\sl-300\slmult0\fi360 \up0 \expndtw-5\charscalex100 \ul0\nosupersub\c
f12\f13\fs24 The political and economic section also handles two humanitarian is
sues that \line \up0 \expndtw-6\charscalex100 have an impact on the U.S.-Cambodi
an bilateral relationship: refugee processing \line \up0 \expndtw-5\charscalex1
00 and the reintegration of criminal deportees from the United States (often ca
lled \line \up0 \expndtw-5\charscalex100 returnees). Although one mid-level off
icer coordinates both issues at present as part \line \up0 \expndtw-6\charscalex
100 of a broader portfolio, any change in the number or type of refugees, staf
fing gaps \line \up0 \expndtw-5\charscalex100 in the political/economic section,
or merging of the portfolio of that officer with \line \up0 \expndtw-6\charsc
alex100 another\u8217?s would invariably reduce the time that the section as a w
hole has to devote \line \up0 \expndtw-7\charscalex100 to these issues. \par\par
d\ql \li2185\ri1888\sb260\sl-300\slmult0\fi360 \up0 \expndtw-6\charscalex100 Eve
ry year a number of Vietnamese Montagnards, an indigenous minority group, \line
\up0 \expndtw-6\charscalex100 seek refuge in Cambodia, claiming persecution and
discrimination in Vietnam. The \line \up0 \expndtw-5\charscalex100 UN High Com
mission for Refugees (UNHCR) reviews the applications, determines \line \up0 \ex
pndtw-7\charscalex100 if the applicants meet universally accepted refugee crite
ria, and processes their cases \line \up0 \expndtw-5\charscalex100 to conclusion
where qualified. More recent arrivals often do not meet UNHCR\u8217?s \line \u
p0 \expndtw-5\charscalex100 criteria, yet there is considerable support in the U
nited States for the acceptance of \line \up0 \expndtw-6\charscalex100 additiona
l Montagnard refugees because they assisted the United States during the \line \
up0 \expndtw-6\charscalex100 Vietnam conflict. Although refugee processing is c
oordinated by Embassy Bangkok, \line \up0 \expndtw-6\charscalex100 the section\u
8217?s refugee officer serves as a liaison with UNHCR and as an interlocu-\line
\up0 \expndtw-5\charscalex100 tor with the Cambodian government, which does not
welcome these refugees and \line \up0 \expndtw-6\charscalex100 essentially hosts
them only because other governments will eventually accept them \line \up0 \exp
ndtw-6\charscalex100 for resettlement. If other countries in Asia begin to gen
erate significant numbers \par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb
0\sl-207\slmult0\par\pard\li2158\sb34\sl-207\slmult0\fi0\tx10945 \up0 \expndtw-1
\charscalex100 \ul0\nosupersub\cf15\f16\fs16 OIG Report No. ISP-I-07-24A, Inspec
tion of Embassy Phnom Penh, Cambodia - August 2007\tab \dn2 \expndtw0\charscalex

105 \ul0\nosupersub\cf17\f18\fs17 15\ul0\nosupersub\cf18\f19\fs18 .\par\pard\ql

\li3930\sb207\sl-322\slmult0 \up0 \expndtw0\charscalex106 \ul0\nosupersub\cf40\
f41\fs28\ul SENSITIVE BUT UNCLASSIFIED
{\shp {\*\shpinst\shpleft10800\shptop14611\shpright11340\shpbottom14611\shpfhdr0
\shpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz38\shplid0{\sp{\sn shapeType
}{\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 7368044}}{\sp
{\sn lineWidth}{\sv 146755}}
}}
{\shp {\*\shpinst\shpleft2160\shptop14495\shpright11340\shpbottom14495\shpfhdr0\
shpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz60\shplid1{\sp{\sn shapeType}
{\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 2039586}}{\sp{
\sn lineWidth}{\sv 5644}}
}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g19}{\bkmkend Pg19}\par\pard\ql \li3379\sb293\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
qj \li2185\sb0\sl-300\slmult0 \par\pard\qj\li2185\sb0\sl-300\slmult0 \par\pard\q
j\li2185\ri2048\sb217\sl-300\slmult0 \up0 \expndtw-6\charscalex100 \ul0\nosupers
ub\cf12\f13\fs24 of refugees entering Cambodia, especially cases that UNHCR doe
s not process, the \up0 \expndtw-7\charscalex100 embassy could require additiona
l positions to manage the process. \par\pard\ql \li2185\ri1883\sb240\sl-300\slmu
lt0\fi719 \up0 \expndtw-6\charscalex100 In 2002, Cambodia and the United States
signed a memorandum of under-\line \up0 \expndtw-4\charscalex100 standing on an
other group of travelers - Cambodians who are being returned to \line \up0 \exp
ndtw-5\charscalex100 their country of origin because they have committed crimes
in the United States that \line \up0 \expndtw-6\charscalex100 make them ineligi
ble to remain as permanent residents. The United States levied \line \up0 \expn
dtw-5\charscalex100 considerable pressure to convince Cambodia to accept these r
eturnees, many of \line \up0 \expndtw-6\charscalex100 whom have lived most of t
heir lives in the United States, speak only English, and \line \up0 \expndtw-7\c
harscalex100 have great difficulty adjusting to Cambodia because of cultural di
fferences. As part \line \up0 \expndtw-6\charscalex100 of the agreement, the U
.S. government has been funding rehabilitation and reintegra-\line \up0 \expndtw
-4\charscalex100 tion programs for these returnees. Only 150 have been returned
to date, but about \line \up0 \expndtw-5\charscalex100 1,200 more await process
ing. At the time of the OIG inspection, USAID funding \line \up0 \expndtw-4\ch
arscalex100 was on track to run out in a few months, putting the entire program
at risk. The \line \up0 \expndtw-7\charscalex100 embassy already devotes consid
erable effort to facilitate the arrival of charter flights \line \up0 \expndtw6\charscalex100 carrying returnees, but its ability to maintain that support to
returnees will certainly \line \up0 \expndtw-6\charscalex100 be complicated if
staffing of the political and economic section is reduced or if there \line \u
p0 \expndtw-7\charscalex100 is no more funding for the reintegration program. \p
ar\pard\qj \li2185\ri1917\sb260\sl-300\slmult0\fi359 \up0 \expndtw-7\charscalex1
00 Specifically, the section\u8217?s responsibilities on returnee issues involve
supporting a \line \up0 \expndtw-5\charscalex100 Department of Homeland Securi
ty (DHS) program that facilitates return to Cambo-\line \up0 \expndtw-7\charscal
ex100 dia of criminal aliens residing in the United States. This workload is s
ensitive, can be \line \up0 \expndtw-5\charscalex100 episodic but time-consuming
, and does not all have to be done by a Foreign Service \line \up0 \expndtw-6\ch
arscalex100 officer. The embassy may wish to reach out to other embassies with
similar returnee \line \up0 \expndtw-6\charscalex100 programs to determine how t
hey handle logistics and, in particular, evaluate the \par\pard\qj \li2185\ri193
1\sb0\sl-300\slmult0 \up0 \expndtw-4\charscalex100 feasibility of a DHS-funded
EFM for intermittent support to the political/economic \up0 \expndtw-7\charscale
x100 section during large group repatriations. \par\pard\ql \li2185\sb0\sl-299\s
lmult0 \par\pard\ql\li2185\sb0\sl-299\slmult0 \par\pard\ql\li2185\sb243\sl-299\s
lmult0 \up0 \expndtw-11\charscalex87 \ul0\nosupersub\cf23\f24\fs33 E\ul0\nosuper
sub\cf24\f25\fs23 NVIRONMENTAL\ul0\nosupersub\cf23\f24\fs33 , S\ul0\nosupersub\c
f24\f25\fs23 CIENCE\ul0\nosupersub\cf23\f24\fs33 , T\ul0\nosupersub\cf24\f25\fs2
3 ECHNOLOGY\ul0\nosupersub\cf23\f24\fs33 , \ul0\nosupersub\cf24\f25\fs23 AND\ul0

\nosupersub\cf23\f24\fs33 H\ul0\nosupersub\cf24\f25\fs23 EALTH\ul0\nosupersub\c

f23\f24\fs33 I\ul0\nosupersub\cf24\f25\fs23 SSUES \par\pard\ql \li2545\sb0\sl-2
76\slmult0 \par\pard\ql\li2545\sb4\sl-276\slmult0 \up0 \expndtw-6\charscalex100
\ul0\nosupersub\cf12\f13\fs24 A designated global biodiversity hotspot, Cambodia
has unusually large and \par\pard\ql \li2185\ri1882\sb5\sl-300\slmult0 \up0 \ex
pndtw-6\charscalex100 pristine unique ecosystems, especially in its mountainous
southwest areas. Cambodia \line \up0 \expndtw-6\charscalex100 also is threatene
d with logging and deforestation, uncontrolled mining, and water-\line \up0 \exp
ndtw-5\charscalex100 shed degradation. When coupled with the confirmed presence
of avian flu, Cambo-\line \up0 \expndtw-5\charscalex100 dia constitutes a rich
target for reporting and programs on environmental, science, \line \up0 \expndt
w-6\charscalex100 technology, and health (ESTH) issues. ESTH objectives have no
t been spotlighted in \line \up0 \expndtw-6\charscalex100 the embassy\u8217?s MP
P, but they do form an integral part of the embassy\u8217?s good gover-\line \u
p0 \expndtw-7\charscalex100 nance efforts. \par\pard\li1045\sb0\sl-218\slmult0\p
ar\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li
1045\sb0\sl-218\slmult0\par\pard\li1045\sb105\sl-218\slmult0\fi0\tx3481 \dn2 \ex
pndtw0\charscalex105 \ul0\nosupersub\cf17\f18\fs17 16\ul0\nosupersub\cf19\f20\fs
18 \ul0\nosupersub\cf18\f19\fs18 .\tab \up0 \expndtw-1\charscalex100 \ul0\nosup
ersub\cf15\f16\fs16 OIG Report No. ISP-I-07-24A, Inspection of Embassy Phnom Pen
h, Cambodia - August 2007\par\pard\ql \li3379\sb228\sl-322\slmult0 \up0 \expndtw
0\charscalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED
{\shp {\*\shpinst\shpleft900\shptop14431\shpright10080\shpbottom14431\shpfhdr0\s
hpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz38\shplid0{\sp{\sn shapeType}{
\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 7368044}}{\sp{\
sn lineWidth}{\sv 13546}}
}}
{\shp {\*\shpinst\shpleft900\shptop14572\shpright1440\shpbottom14572\shpfhdr0\sh
pbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz50\shplid1{\sp{\sn shapeType}{\
sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 7368044}}{\sp{\s
n lineWidth}{\sv 146755}}
}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g20}{\bkmkend Pg20}\par\pard\ql \li3930\sb293\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
ql \li2160\sb0\sl-300\slmult0 \par\pard\ql\li2160\sb0\sl-300\slmult0 \par\pard\q
l\li2160\ri1979\sb217\sl-300\slmult0\fi720 \up0 \expndtw-5\charscalex100 \ul0\no
supersub\cf12\f13\fs24 The embassy indicated that it has not received feedback f
rom the Depart-\line \up0 \expndtw-6\charscalex100 ment\u8217?s Bureau of Ocean
s and International Environmental and Scientific Affairs on \line \up0 \expndtw6\charscalex100 its ESTH reporting. The embassy has also had difficulty learnin
g the status of the \line \up0 \expndtw-5\charscalex100 embassy-recommended non
governmental organization applications for funding by \line \up0 \expndtw-5\char
scalex100 the Bureau of Oceans and International Environmental and Scientific A
ffairs, a pro-\line \up0 \expndtw-5\charscalex100 cess that has proven very time
consuming both for the embassy and interested non-\line \up0 \expndtw-5\charsca
lex100 governmental organizations in Phnom Penh. The political and economic sec
tion\u8217?s \par\pard\qj \li2160\ri1910\sb0\sl-300\slmult0 \up0 \expndtw-5\char
scalex100 reporting has, therefore, chosen to focus on topics that it thinks wil
l get highest value \line \up0 \expndtw-6\charscalex100 for the limited reportin
g assets available for covering ESTH issues. It seeks to help \line \up0 \expnd
tw-6\charscalex100 the Department\u8217?s Bureau of East Asian and Pacific Affa
irs better understand forces \line \up0 \expndtw-6\charscalex100 at play within
Cambodia. The result has been several high quality ESTH reports \par\pard\ql \l
i2160\ri1984\sb0\sl-300\slmult0 \up0 \expndtw-4\charscalex100 - on topics such a
s deforestation in the Cardamom Mountains and efforts to save \line \up0 \expndt
w-6\charscalex100 Cambodia\u8217?s fresh water dolphins - which have been enthus
iastically greeted within \up0 \expndtw-4\charscalex100 the bureau. During the
OIG inspection, the Bureau of Oceans and International \line \up0 \expndtw-6\ch
arscalex100 Environmental and Scientific Affairs regional hub in Bangkok convene
d a three-day \up0 \expndtw-5\charscalex100 regional mini-conference. Embassy P

hnom Penh\u8217?s ESTH reporting officer attended \up0 \expndtw-5\charscalex100

and made a presentation on Cambodian dolphins that was the subject of extended
\up0 \expndtw-6\charscalex100 discussion by the ESTH officers present. \par\pard
\ql \li2160\ri1933\sb240\sl-300\slmult0\fi720 \up0 \expndtw-6\charscalex100 As i
s the case with labor affairs, the cluster of ESTH issues is an integral part \
up0 \expndtw-4\charscalex100 of the portfolio of the ELO whose position is sla
ted to disappear in the summer of \up0 \expndtw-6\charscalex100 2007. If the a
nticipated consolidation with an economic officer\u8217?s portfolio occurs, \up0
\expndtw-7\charscalex100 both the level and frequency of ESTH reporting are ce
rtain to drop. \par\pard\ql \li2160\sb0\sl-287\slmult0 \par\pard\ql\li2160\sb0\s
l-287\slmult0 \par\pard\ql\li2160\sb0\sl-287\slmult0 \par\pard\ql\li2160\sb10\sl
-287\slmult0 \up0 \expndtw-11\charscalex87 \ul0\nosupersub\cf23\f24\fs33 D\ul0\n
osupersub\cf24\f25\fs23 EVELOPMENT\ul0\nosupersub\cf23\f24\fs33 A\ul0\nosupersu
b\cf24\f25\fs23 SSISTANCE\ul0\nosupersub\cf23\f24\fs33 P\ul0\nosupersub\cf24\f2
5\fs23 LANNING \par\pard\ql \li2520\sb0\sl-276\slmult0 \par\pard\ql\li2520\sb7\s
l-276\slmult0 \up0 \expndtw-7\charscalex100 \ul0\nosupersub\cf12\f13\fs24 USAID
had a program budget of slightly over $54 million, along with a staff of \par\
pard\qj \li2160\ri1998\sb5\sl-300\slmult0 \up0 \expndtw-7\charscalex100 14 Ameri
cans and 42 locally employed staff in 2006. This made USAID the largest \line
\up0 \expndtw-6\charscalex100 agency at post in terms of program budget and sec
ond largest in size of total staff. \line \up0 \expndtw-5\charscalex100 Its pro
grams cover the areas of anticorruption and local government, economic and \lin
e \up0 \expndtw-6\charscalex100 environmental aid, human rights and rule of law
, and health and education. \par\pard\ql \li2160\ri1909\sb240\sl-300\slmult0\fi3
60 \up0 \expndtw-5\charscalex100 Interagency cooperation and coordination of de
velopment assistance at Embassy \line \up0 \expndtw-4\charscalex100 Phnom Penh i
s a model for other posts. The Department and USAID are colocated \line \up0 \e
xpndtw-6\charscalex100 on a single compound, and the two agencies have almost co
mpletely consolidated \line \up0 \expndtw-5\charscalex100 their administrative f
unctions, a process that the rightsizing discussion in this report \line \up0 \e
xpndtw-6\charscalex100 describes in greater detail. This has placed the embassy
at the forefront of the global \line \up0 \expndtw-5\charscalex100 effort at U
.S. embassies to establish a single management platform for the Depart-\line \up
0 \expndtw-5\charscalex100 ment and USAID. In addition, the new foreign assista
nce planning (\u8220?F\u8221?) process has \par\pard\li2158\sb0\sl-207\slmult0\p
ar\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\li
2158\sb107\sl-207\slmult0\fi0\tx10945 \up0 \expndtw-1\charscalex100 \ul0\nosuper
sub\cf15\f16\fs16 OIG Report No. ISP-I-07-24A, Inspection of Embassy Phnom Penh,
Cambodia - August 2007\tab \dn2 \expndtw0\charscalex105 \ul0\nosupersub\cf17\f1
8\fs17 17\ul0\nosupersub\cf18\f19\fs18 .\par\pard\ql \li3930\sb207\sl-322\slmul
t0 \up0 \expndtw0\charscalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT U
NCLASSIFIED
{\shp {\*\shpinst\shpleft10800\shptop14611\shpright11340\shpbottom14611\shpfhdr0
\shpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz38\shplid0{\sp{\sn shapeType
}{\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 7368044}}{\sp
{\sn lineWidth}{\sv 146755}}
}}
{\shp {\*\shpinst\shpleft2160\shptop14495\shpright11340\shpbottom14495\shpfhdr0\
shpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz60\shplid1{\sp{\sn shapeType}
{\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 2039586}}{\sp{
\sn lineWidth}{\sv 5644}}
}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g21}{\bkmkend Pg21}\par\pard\ql \li3379\sb293\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
ql \li2185\sb0\sl-300\slmult0 \par\pard\ql\li2185\sb0\sl-300\slmult0 \par\pard\q
l\li2185\ri1895\sb197\sl-300\slmult0 \up0 \expndtw-4\charscalex100 \ul0\nosupers
ub\cf12\f13\fs24 provided an opportunity for the two agencies - and others repre
sented at post, such \line \up0 \expndtw-4\charscalex100 as the Centers for Dise
ase Control and Prevention and the Department of Defense \line \up0 \expndtw-4\
charscalex100 office of defense cooperation (ODC) - to mesh their program plann

ing and imple-\line \up0 \expndtw-4\charscalex100 mentation efforts. In 2006, t

he post conducted an intensive, two-month long inter-\line \up0 \expndtw-5\chars
calex100 agency process, cochaired by the mission director and DCM, to develop a
USAID \line \up0 \expndtw-5\charscalex100 operational plan for FY 2008, integra
ting all the proposed development assistance \line \up0 \expndtw-5\charscalex100
funding to be implemented in country, including that centrally funded by the De
part-\line \up0 \expndtw-6\charscalex100 ment. The end product, a detailed docu
ment of over 250 pages, will lay much of the \line \up0 \expndtw-7\charscalex1
00 groundwork for the embassy\u8217?s preparation of next year\u8217?s MSP. Th
e organizational \line \up0 \expndtw-6\charscalex100 structure for this process
was a set of four committees, which the embassy also plans \line \up0 \expndtw7\charscalex100 to carry over to the MSP process. \par\pard\ql \li2185\ri1909\sb
240\sl-300\slmult0\fi360 \up0 \expndtw-6\charscalex100 While much effort has gon
e into planning and coordination of the embassy\u8217?s \line \up0 \expndtw-5\c
harscalex100 assistance programs, there have at times been ripples on the operat
ional side. For \line \up0 \expndtw-6\charscalex100 example, doubts have arisen
regarding proper use of staff and support across agen-\line \up0 \expndtw-8\c
harscalex100 cies to assist with senior level official U.S. visitors wishing to
visit sites of assistance \line \up0 \expndtw-5\charscalex100 programs in remot
e rural areas. Also, some requests by Department officers to local \line \up0 \
expndtw-5\charscalex100 representatives of nongovernmental organizations - who
may be USAID contrac-\line \up0 \expndtw-4\charscalex100 tors or subcontractors
- for information relating to human rights violations and \line \up0 \expndtw-7\
charscalex100 trafficking in persons cases, which are often politically sensitiv
e, have met with reluc-\line \up0 \expndtw-5\charscalex100 tance or unresponsive
ness. The OIG team provided informal counseling to embassy \line \up0 \expndtw7\charscalex100 staff on ways to address these concerns effectively and appropr
iately. \par\pard\ql \li2185\sb0\sl-287\slmult0 \par\pard\ql\li2185\sb0\sl-287\s
lmult0 \par\pard\ql\li2185\sb277\sl-287\slmult0 \up0 \expndtw-11\charscalex87 \u
l0\nosupersub\cf23\f24\fs33 C\ul0\nosupersub\cf24\f25\fs23 OUNTERTERRORISM\ul0\n
osupersub\cf23\f24\fs33 \ul0\nosupersub\cf24\f25\fs23 AND\ul0\nosupersub\cf23\f
24\fs33 M\ul0\nosupersub\cf24\f25\fs23 ILITARY\ul0\nosupersub\cf23\f24\fs33 C\
ul0\nosupersub\cf24\f25\fs23 OOPERATION \par\pard\ql \li2185\ri1917\sb263\sl-300
\slmult0\fi360 \up0 \expndtw-6\charscalex100 \ul0\nosupersub\cf12\f13\fs24 Cambo
dia\u8217?s turbulent history sharply constrained earlier prospects for bilatera
l \line \up0 \expndtw-5\charscalex100 military cooperation, and Congressional re
strictions relating to human rights con-\line \up0 \expndtw-6\charscalex100 cern
s - arising from domestic political upheaval in 1997 and incidents over the year
s \line \up0 \expndtw-5\charscalex100 involving trafficking in persons - have fu
rther added to that. However, post Sep-\line \up0 \expndtw-6\charscalex100 temb
er 11, 2001, concerns led Congress in 2004 to revisit earlier restrictions on U.
S. \line \up0 \expndtw-5\charscalex100 assistance to the government of Cambodia
and to permit significant new security \line \up0 \expndtw-5\charscalex100 coop
eration with the Royal Cambodian Armed Forces (RCAF). What prompted this \line
\up0 \expndtw-5\charscalex100 was growing recognition that, if counterterrorism
efforts prove successful else-\par\pard\ql \li2185\sb20\sl-276\slmult0 \up0 \ex
pndtw-5\charscalex100 where in South East Asia - most notably in the Philippines
, Indonesia, and Thailand \par\pard\qj \li2185\ri1978\sb5\sl-300\slmult0 \up0 \e
xpndtw-5\charscalex100 - Cambodia would become a prime target for displaced inte
rnational terrorists seek\up0 \expndtw-9\charscalex100 ing new safe havens. \par
\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li10
45\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult
0\par\pard\li1045\sb31\sl-218\slmult0\fi0\tx3481 \dn2 \expndtw0\charscalex105 \u
l0\nosupersub\cf17\f18\fs17 18\ul0\nosupersub\cf19\f20\fs18 \ul0\nosupersub\cf1
8\f19\fs18 .\tab \up0 \expndtw-1\charscalex100 \ul0\nosupersub\cf15\f16\fs16 OIG
Report No. ISP-I-07-24A, Inspection of Embassy Phnom Penh, Cambodia - August 20
07\par\pard\ql \li3379\sb228\sl-322\slmult0 \up0 \expndtw0\charscalex106 \ul0\no
supersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED
{\shp {\*\shpinst\shpleft900\shptop14431\shpright10080\shpbottom14431\shpfhdr0\s

hpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz38\shplid0{\sp{\sn shapeType}{
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sn lineWidth}{\sv 13546}}
}}
{\shp {\*\shpinst\shpleft900\shptop14572\shpright1440\shpbottom14572\shpfhdr0\sh
pbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz50\shplid1{\sp{\sn shapeType}{\
sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 7368044}}{\sp{\s
n lineWidth}{\sv 146755}}
}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g22}{\bkmkend Pg22}\par\pard\ql \li3930\sb293\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
ql \li2160\sb0\sl-300\slmult0 \par\pard\ql\li2160\sb0\sl-300\slmult0 \par\pard\q
l\li2160\ri1975\sb257\sl-300\slmult0\fi359 \up0 \expndtw-5\charscalex100 \ul0\no
supersub\cf12\f13\fs24 In 2005, the Department\u8217?s Office to Monitor and Com
bat Trafficking in Persons \line \up0 \expndtw-5\charscalex100 (G/TIP) annual as
sessment designated Cambodia as a tier three country, resulting \line \up0 \expn
dtw-6\charscalex100 in sanctions and a suspension of U.S. direct military assis
tance to the government in \line \up0 \expndtw-4\charscalex100 Phnom Penh. In 2
006, though, G/TIP raised Cambodia to the status of a tier two \line \up0 \expn
dtw-7\charscalex100 special watch, thereby permitting resumption of U.S. govern
ment assistance. As a \line \up0 \expndtw-7\charscalex100 result, the doors to
bilateral military cooperation quickly reopened. In July 2006, \par\pard\ql \li
2160\ri1916\sb0\sl-300\slmult0 \up0 \expndtw-7\charscalex100 Admiral Fallon, the
commander of the U.S. Pacific Command (PACOM), made an \line \up0 \expndtw-6\c
harscalex100 official visit to Cambodia. A team of PACOM specialists, supporte
d by the embas-\line \up0 \expndtw-6\charscalex100 sy\u8217?s ODC then prepared
an assessment of RCAF capabilities and needs, which was \line \up0 \expndtw-5\c
harscalex100 completed in October 2006. The areas of military cooperation that
the assessment \line \up0 \expndtw-5\charscalex100 identified include training
in counterterrorism, counternarcotics, and border controls, \line \up0 \expndtw6\charscalex100 along with demining exercises and English-language courses to fa
cilitate those train-\line \up0 \expndtw-6\charscalex100 ing programs. Given th
e gendarmerie\u8217?s unique role combining counterterrorism, \par\pard\qj \li21
60\ri2233\sb0\sl-300\slmult0 \up0 \expndtw-6\charscalex100 civilian law enforcem
ent, internal security, and border control, they were included, \line \up0 \expn
dtw-7\charscalex100 too.\ul0\super\cf20\f21\fs21\ul0\super\cf20\f21\fs20 3 \par\
pard\qj \li2160\sb0\sl-230\slmult0 \par\pard\qj\li2160\sb0\sl-230\slmult0 \par\p
ard\qj\li2160\sb0\sl-230\slmult0 \par\pard\qj\li2160\sb0\sl-230\slmult0 \par\par
d\qj\li2160\sb0\sl-230\slmult0 \par\pard\qj\li2160\sb0\sl-230\slmult0 \par\pard\
qj\li2160\sb0\sl-230\slmult0 \par\pard\qj\li2160\sb0\sl-230\slmult0 \par\pard\qj
\li2160\sb0\sl-230\slmult0 \par\pard\qj\li2160\sb0\sl-230\slmult0 \par\pard\qj\l
i2160\sb0\sl-230\slmult0 \par\pard\qj\li2160\sb0\sl-230\slmult0 \par\pard\qj\li2
160\sb0\sl-230\slmult0 \par\pard\qj\li2160\sb0\sl-230\slmult0 \par\pard\qj\li216
0\sb0\sl-230\slmult0 \par\pard\qj\li2160\sb0\sl-230\slmult0 \par\pard\qj\li2160\
sb0\sl-230\slmult0 \par\pard\qj\li2160\sb0\sl-230\slmult0 \par\pard\qj\li2160\sb
0\sl-230\slmult0 \par\pard\qj\li2160\sb0\sl-230\slmult0 \par\pard\qj\li2160\sb0\
sl-230\slmult0 \par\pard\qj\li2160\sb0\sl-230\slmult0 \par\pard\qj\li2160\sb0\sl
-230\slmult0 \par\pard\qj\li2160\sb0\sl-230\slmult0 \par\pard\qj\li2160\sb0\sl-2
30\slmult0 \par\pard\qj\li2160\sb0\sl-230\slmult0 \par\pard\qj\li2160\sb0\sl-230
\slmult0 \par\pard\qj\li2160\sb0\sl-230\slmult0 \par\pard\qj\li2160\sb0\sl-230\s
lmult0 \par\pard\qj\li2160\sb0\sl-230\slmult0 \par\pard\qj\li2160\sb0\sl-230\slm
ult0 \par\pard\qj\li2160\ri2070\sb8\sl-230\slmult0 \up0 \expndtw-3\charscalex100
\ul0\super\cf21\f22\fs17 3\ul0\nosupersub\cf22\f23\fs20 The gendarmerie have ex
plicit authorities for law enforcement and have in place a network of \line \up0
\expndtw-3\charscalex100 bases in remote rural areas. They are particularly we
ll suited to assume a central role in counter-\line \up0 \expndtw-3\charscalex10
0 terrorism efforts at home and possibly a limited role in international peaceke
eping operations. \par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207
\slmult0\par\pard\li2158\sb46\sl-207\slmult0\fi0\tx10945 \up0 \expndtw-1\charsca
lex100 \ul0\nosupersub\cf15\f16\fs16 OIG Report No. ISP-I-07-24A, Inspection of

Embassy Phnom Penh, Cambodia - August 2007\tab \dn2 \expndtw0\charscalex105 \ul0

\nosupersub\cf17\f18\fs17 19\ul0\nosupersub\cf18\f19\fs18 .\par\pard\ql \li3930
\sb207\sl-322\slmult0 \up0 \expndtw0\charscalex106 \ul0\nosupersub\cf40\f41\fs28
\ul SENSITIVE BUT UNCLASSIFIED
{\shp {\*\shpinst\shpleft10800\shptop14611\shpright11340\shpbottom14611\shpfhdr0
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{\shp {\*\shpinst\shpleft2160\shptop14495\shpright11340\shpbottom14495\shpfhdr0\
shpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz60\shplid1{\sp{\sn shapeType}
{\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 2039586}}{\sp{
\sn lineWidth}{\sv 5644}}
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{\shp {\*\shpinst\shpleft2176\shptop13130\shpright5203\shpbottom13130\shpfhdr0\s
hpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz145\shplid2{\sp{\sn shapeType}
{\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 5591890}}{\sp{
\sn lineWidth}{\sv 11288}}
}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g23}{\bkmkend Pg23}\par\pard\ql \li3379\sb293\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
ql \li2160\sb0\sl-300\slmult0 \par\pard\ql\li2160\sb0\sl-300\slmult0 \par\pard\q
l\li2160\ri2201\sb237\sl-300\slmult0\fi360 \up0 \expndtw-6\charscalex100 \ul0\no
supersub\cf12\f13\fs24 The following chart lays out approved funding levels for
International Military \up0 \expndtw-6\charscalex100 Education Training and Fore
ign Military Financing for training, equipment, and \up0 \expndtw-7\charscalex10
0 mobility from FY 2005 onward.\ul0\super\cf20\f21\fs21\ul0\super\cf20\f21\fs20
4 \par\pard\li1817\sb0\sl-287\slmult0\par\pard\li1817\sb167\sl-287\slmult0\fi0\t
x3154\tx6500 \up0 \expndtw-11\charscalex92 \ul0\nosupersub\cf25\f26\fs25 FY\tab
\up0 \expndtw-11\charscalex92 Foreign Military Financing\tab \up0 \expndtw-11\ch
arscalex92 International Military Education Training\par\pard\li1817\sb0\sl-287\
slmult0\par\pard\li1817\sb118\sl-287\slmult0\fi0\tx3155\tx6500 \up0 \expndtw-11\
charscalex92 Pre-2005\tab \up0 \expndtw-11\charscalex92 $170 K\tab \up0 \expndtw
-11\charscalex92 -\par\pard\li1817\sb0\sl-287\slmult0\par\pard\li1817\sb118\sl-2
87\slmult0\fi0\tx3155\tx6500 \up0 \expndtw-11\charscalex92 2005\tab \up0 \expndt
w-11\charscalex92 $990 K\tab \up0 \expndtw-11\charscalex92 0\par\pard\li1817\sb0
\sl-287\slmult0\par\pard\li1817\sb118\sl-287\slmult0\fi0\tx3155\tx6499 \up0 \exp
ndtw-11\charscalex92 2006\tab \up0 \expndtw-11\charscalex92 $992 K\tab \up0 \exp
ndtw-11\charscalex92 $ 49 K\par\pard\li1817\sb0\sl-287\slmult0\par\pard\li1817\s
b119\sl-287\slmult0\fi0\tx3155\tx6500 \up0 \expndtw-11\charscalex92 2007\ul0\sup
er\cf26\f27\fs25 5\tab \up0 \expndtw-11\charscalex92 \ul0\nosupersub\cf25\f26\fs
25 $475 K\tab \up0 \expndtw-11\charscalex92 $ 43 K\par\pard\li1817\sb0\sl-287\sl
mult0\par\pard\li1817\sb117\sl-287\slmult0\fi0\tx3155\tx6500 \up0 \expndtw-11\ch
arscalex92 2008\ul0\super\cf26\f27\fs25 6\tab \up0 \expndtw-11\charscalex92 \ul0
\nosupersub\cf25\f26\fs25 $200 K\tab \up0 \expndtw-11\charscalex92 $ 70 K\par\pa
rd\ql \li2160\sb0\sl-300\slmult0 \par\pard\ql\li2160\ri2079\sb100\sl-300\slmult0
\fi360 \up0 \expndtw-6\charscalex100 \ul0\nosupersub\cf12\f13\fs24 Within the em
bassy, ODC has the lead in planning and coordinating security \line \up0 \expndt
w-6\charscalex100 assistance flows to ensure that they have a lasting beneficial
effect on the RCAF \line \up0 \expndtw-5\charscalex100 and gendarmerie. Follow
ing the upgrading of Cambodia\u8217?s G/TIP status, ODC has \line \up0 \expndtw
-6\charscalex100 become increasingly busy. At the time of the inspection, ODC
had already submit-\line \up0 \expndtw-7\charscalex100 ted two excess defense ar
ticles requests, totaling $990,000, which will draw upon \line \up0 \expndtw-6\c
harscalex100 available 2005 and pre-2005 Foreign Military Financing funds. Othe
r outstanding \line \up0 \expndtw-7\charscalex100 Foreign Military Financing fun
ds, which total over $l.6 million, are likely to provide \line \up0 \expndtw-5\c
harscalex100 assistance in the form of surface mobility and new communications
equipment for \line \up0 \expndtw-6\charscalex100 the gendarmerie and RCAF. \par
\pard\ql \li2144\sb0\sl-230\slmult0 \par\pard\ql\li2144\sb0\sl-230\slmult0 \par\

pard\ql\li2144\sb0\sl-230\slmult0 \par\pard\ql\li2144\sb0\sl-230\slmult0 \par\pa

rd\ql\li2144\sb0\sl-230\slmult0 \par\pard\ql\li2144\sb0\sl-230\slmult0 \par\pard
\ql\li2144\sb0\sl-230\slmult0 \par\pard\ql\li2144\sb0\sl-230\slmult0 \par\pard\q
l\li2144\ri2024\sb118\sl-230\slmult0\fi0 \up0 \expndtw-2\charscalex100 \ul0\supe
r\cf21\f22\fs18\ul0\super\cf21\f22\fs17 4\ul0\nosupersub\cf22\f23\fs20 These dat
a, supplied by ODC, are from Congressional budget justifications for the respect
ive \up0 \expndtw-1\charscalex100 years. During the period of October 2005 - May
2006, when G/TIP sanctions were in place, \line \up0 \expndtw-2\charscalex100 t
he Foreign Military Financing funds for Cambodia remained in trust fund status.
In contrast, as \up0 \expndtw-2\charscalex100 International Military Education
and Training funding is one-year money, some of the approved \up0 \expndtw-1\cha
rscalex100 funds for Cambodia were lost as a consequence of the G/TIP sanctions.
\line \up0 \expndtw-2\charscalex100 \ul0\super\cf21\f22\fs18\ul0\super\cf21\f22
\fs17 5\ul0\nosupersub\cf22\f23\fs20 These numbers are from FY 2007 Congressiona
l budget justifications during the period when \up0 \expndtw-3\charscalex100 G/T
IP sanctions were in effect against Cambodia. \par\pard\qj \li2145\ri2243\sb0\sl
-240\slmult0 \up0 \expndtw-2\charscalex100 \ul0\super\cf21\f22\fs18\ul0\super\cf
21\f22\fs17 6\ul0\nosupersub\cf22\f23\fs20 As continuing resolutions were in eff
ect during the inspection, the FY 2008 numbers are esti-\line \up0 \expndtw-2\ch
arscalex100 mates, subject to subsequent revision based on later Congressional b
udget justification levels. \par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\
sb0\sl-218\slmult0\par\pard\li1045\sb74\sl-218\slmult0\fi0\tx3481 \dn2 \expndtw0
\charscalex105 \ul0\nosupersub\cf17\f18\fs17 20\ul0\nosupersub\cf19\f20\fs18 \u
l0\nosupersub\cf18\f19\fs18 .\tab \up0 \expndtw-1\charscalex100 \ul0\nosupersub\
cf15\f16\fs16 OIG Report No. ISP-I-07-24A, Inspection of Embassy Phnom Penh, Cam
bodia - August 2007\par\pard\ql \li3379\sb228\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED
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rd also plays an impor\up0 \expndtw-6\charscalex100 tant role, by promoting the
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x100 Guard teams have inspected the ports of Phnom Penh and Sihanoukville, iden
tifying \up0 \expndtw-6\charscalex100 International Ship and Port Facility Secur
ity code discrepancies and assisting efforts \up0 \expndtw-5\charscalex100 to br
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y \up0 \expndtw-8\charscalex100 U.S. Coast Guard teams are likely in the near fu
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The RSO has primary responsibility for law enforcement coordination at post. \li
ne \up0 \expndtw-6\charscalex100 He is performing that role extremely well, in t
he view of other members of the \line \up0 \expndtw-5\charscalex100 country te
am, and DHS officials with whom the OIG team met in Washington, and \line \up0 \
expndtw-5\charscalex100 the Drug Enforcement Administration (DEA) regional attac
h in Bangkok. His ac-\line \up0 \expndtw-6\charscalex100 tivities fall into thre
e spheres. One is to provide security for the embassy, its person-\line \up0 \e
xpndtw-6\charscalex100 nel, and official visitors. A second is to support the U
.S. government law enforce-\line \up0 \expndtw-5\charscalex100 ment agencies tha
t are not represented at post, the primary four being DEA, DHS\u8217?s \line \up
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the RSO helps them arrange periodic visits to Phnom Penh by setting up \line \up
0 \expndtw-6\charscalex100 meetings with Cambodian officials, making logistical
arrangements, and ensuring that \line \up0 \expndtw-6\charscalex100 each set of
visitors fully briefs him immediately upon arrival in country. The third \line
\up0 \expndtw-5\charscalex100 involves matters relating to the programs funded
by the Department\u8217?s Bureau of \line \up0 \expndtw-6\charscalex100 Internat
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bassy and official visitors, the RSO works closely on an \up0 \expndtw-6\charsca
lex100 almost daily basis with the chief of the Cambodian National Police (CNP
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p, and decision making within the organiza\up0 \expndtw-5\charscalex100 tion is
stove-piped. The RSO maintains a constructive and professional relationship \up
0 \expndtw-5\charscalex100 with the CNP chief, who in turn has been responsive t
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rscalex100 The four U.S. law enforcement agencies having regional representative
s in Bang\dn4 \expndtw-7\charscalex100 kok merit several observations \up0 \expn
dtw-3\charscalex100 \ul0\nosupersub\cf30\f31\fs20 (b) (2)(b) (2)(b) (2)(b) (2)(b
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(A)(b) (7)(A)(b) (7)(A)(b) (7)(A)(b) (7)(A) \par\pard\ql \li2125\sb70\sl-230\slm
ult0 \up0 \expndtw-2\charscalex100 (b) (7)(A)(b) (7)(A)(b) (7)(A)(b) (7)(A)(b) (
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ult0\fi0\tx10945 \up0 \expndtw-1\charscalex100 \ul0\nosupersub\cf15\f16\fs16 OIG
Report No. ISP-I-07-24A, Inspection of Embassy Phnom Penh, Cambodia - August 20
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{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
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{\shp {\*\shpinst\shpleft2125\shptop12621\shpright9723\shpbottom12932\shpfhdr0\s
hpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz301\shplid7
{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{
\sn geoRight}{\sv 7598}}{\sp{\sn geoBottom}{\sv 311}}
{\sp{\sn pVerticies}{\sv 8;6;(0,311);(7598,311);(7598,1);(0,1);(0,311);(0,311)}}
{\sp{\sn pSegmentInfo}{\sv 2;13;16384;45824;1;45824;1;45824;1;45824;1;45824;1;45
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{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
15}}{\sp{\sn fLine}{\sv 0}}{\sp{\sn lineType}{\sv 0}}{\sp{\sn fArrowheadsOK}{\sv
1}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 0}}
}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g25}{\bkmkend Pg25}\par\pard\ql \li3379\sb293\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
ql \li2119\sb0\sl-230\slmult0 \par\pard\ql\li2119\sb0\sl-230\slmult0 \par\pard\q
l\li2119\sb0\sl-230\slmult0 \par\pard\ql\li2119\sb124\sl-230\slmult0 \up0 \expnd
tw-2\charscalex100 \ul0\nosupersub\cf30\f31\fs20 (b) (7)(A)(b) (7)(A)(b) (7)(A)(
b) (7)(A)(b) (7)(A)(b) (7)(A)(b) (7)(A)(b) (7)(A)(b) (7)(A) \par\pard\ql \li2120
\sb70\sl-230\slmult0 \up0 \expndtw-2\charscalex100 (b) (7)(A)(b) (7)(A)(b) (7)(A
)(b) (7)(A)(b) (7)(A)(b) (7)(A)(b) (7)(A)(b) (7)(A)(b) (7)(A) \par\pard\ql \li21
20\sb70\sl-230\slmult0 \up0 \expndtw-2\charscalex100 (b) (7)(A)(b) (7)(A)(b) (7)
(A)(b) (7)(A)(b) (7)(A)(b) (7)(A)(b) (7)(A)(b) (7)(A)(b) (7)(A) \par\pard\ql \li
2120\sb70\sl-230\slmult0 \up0 \expndtw-2\charscalex100 (b) (7)(A)(b) (7)(A)(b) (
7)(A)(b) (7)(A)(b) (7)(A)(b) (7)(A)(b) (7)(A)(b) (7)(A)(b) (7)(A) \par\pard\ql \
li2120\sb70\sl-230\slmult0 \up0 \expndtw-2\charscalex100 (b) (7)(A)(b) (7)(A)(b)
(7)(A)(b) (7)(A)(b) (7)(A)(b) (7)(A)(b) (7)(A)(b) (7)(A)(b) (7)(A) \par\pard\ql
\li2119\sb70\sl-230\slmult0 \up0 \expndtw-2\charscalex100 (b) (7)(A)(b) (7)(A)(
b) (7)(A)(b) (7)(A)(b) (7)(A)(b) (7)(A)(b) (7)(A)(b) (7)(A)(b) (7)(A) \par\pard\
ql \li2119\sb70\sl-230\slmult0 \up0 \expndtw-2\charscalex100 (b) (7)(A)(b) (7)(A
)(b) (7)(A)(b) (7)(A)(b) (7)(A)(b) (7)(A)(b) (7)(A)(b) (7)(A)(b) (7)(A) \par\par
d\ql \li2119\sb70\sl-230\slmult0\tx9073 \up0 \expndtw-2\charscalex100 (b) (2)(b)
(2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2) \tab
\up0 \expndtw-2\charscalex100 (b) (2) \par\pard\ql \li2119\sb70\sl-230\slmult0 \
up0 \expndtw-2\charscalex100 (b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b
) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2) \par\pard\ql \li2119\sb70\sl-230\slmult
0 \up0 \expndtw-2\charscalex100 (b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2
)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2) \par\pard\ql \li2119\sb70\sl230\slmult0 \up0 \expndtw-2\charscalex100 (b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b)
(2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2) \par\pard\ql \li211
9\sb70\sl-230\slmult0 \up0 \expndtw-2\charscalex100 (b) (2)(b) (2)(b) (2)(b) (2)
(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2) \par\pard
\ql \li2119\sb52\sl-276\slmult0\tx8000 \up0 \expndtw-3\charscalex100 (b) (2)(b)

(2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2) \tab \dn4 \expndtw-6
\charscalex100 \ul0\nosupersub\cf12\f13\fs24 . Fourth, the FBI\u8217?s \par\par
d\ql \li2139\ri1936\sb45\sl-300\slmult0 \up0 \expndtw-5\charscalex100 regional l
egal attach turns to the RSO for support in coordination of criminal inves\up0 \
expndtw-6\charscalex100 tigations involving U.S. and Cambodian nationals. The l
argest and longest running \up0 \expndtw-6\charscalex100 of these cases has bee
n the so-called Cambodian Freedom Fighters case.\ul0\super\cf20\f21\fs21\ul0\sup
er\cf20\f21\fs20 9\ul0\nosupersub\cf12\f13\fs24
The legal \up0 \expndtw-7\cha
rscalex100 attach has looked into some smaller cases, too. \par\pard\ql \li2140\r
i1987\sb260\sl-300\slmult0\fi360 \up0 \expndtw-5\charscalex100 In terms of U.S.
law enforcement coordination in Cambodia, the FBI is some-\line \up0 \expndtw-6
\charscalex100 what of a special case. In 2006, the Department of Justice sub
mitted and the \line \up0 \expndtw-4\charscalex100 Ambassador approved an NSDD-3
8 request to open a legal attach office in Phnom \line \up0 \expndtw-4\charscalex
100 Penh. However, at the time of the OIG inspection, the FBI had not secured
the \line \up0 \expndtw-6\charscalex100 necessary funding to do so. The new leg
al attach office was meant to have regional \line \up0 \expndtw-5\charscalex100 r
esponsibility for Cambodia and Vietnam, but the Ambassador in Hanoi reported \li
ne \up0 \expndtw-5\charscalex100 that the FBI did not seek his approval to shift
coverage of Vietnam from the region-\line \up0 \expndtw-4\charscalex100 al off
ice in Bangkok to a new one in Phnom Penh. The FBI had informed the RSO \line \
up0 \expndtw-5\charscalex100 that it had a need for the new office, and the Amba
ssador had concluded that any \line \up0 \expndtw-5\charscalex100 opportunity fo
r the CNP to have direct exposure to professional U.S. law enforce-\line \up0 \e
xpndtw-7\charscalex100 ment personnel and possibly receive training in U.S. meth
ods would be beneficial. \line \up0 \expndtw-3\charscalex100 During the course o
f the OIG inspection, though, the OIG team did not learn of \line \up0 \expndtw
-6\charscalex100 any on-going law enforcement activities that would necessitate
FBI assistance to the \line \up0 \expndtw-5\charscalex100 embassy or in which FB
I involvement should be requested. On the contrary, the \line \up0 \expndtw-5\c
harscalex100 OIG team heard that if the FBI did not move into Phnom Penh this y
ear, it likely \line \up0 \expndtw-5\charscalex100 would formally reevaluate the
decision and might forego the opportunity. \par\pard\qj \li2176\sb0\sl-220\slmu
lt0 \par\pard\qj\li2176\sb0\sl-220\slmult0 \par\pard\qj\li2176\sb0\sl-220\slmult
0 \par\pard\qj\li2176\ri2391\sb207\sl-220\slmult0 \up0 \expndtw-2\charscalex100
\ul0\super\cf21\f22\fs18\ul0\super\cf21\f22\fs17 7\ul0\nosupersub\cf22\f23\fs20
Prosecutorial Remedies and Other Tools to end the Exploitation of Children Today
(PRO\up0 \expndtw-4\charscalex100 TECT) Act of 2003, P.L. 108-21, April 30, 200
3 \par\pard\ql \li2176\sb12\sl-230\slmult0 \up0 \expndtw-2\charscalex100 \ul0\su
per\cf21\f22\fs18\ul0\super\cf21\f22\fs17 8\ul0\nosupersub\cf22\f23\fs20 There i
s no extradition agreement in effect between Cambodia and the United States. \pa
r\pard\qj \li2176\ri2222\sb0\sl-240\slmult0 \up0 \expndtw-3\charscalex100 \ul0\s
uper\cf21\f22\fs18\ul0\super\cf21\f22\fs17 9\ul0\nosupersub\cf22\f23\fs20 The ca
se involved an attempted 1999 coup against Prime Minister Hun Sen by a Cambodian
\up0 \expndtw-5\charscalex100 American residing in Long Beach, CA. \par\pard\li1
045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb154\
sl-218\slmult0\fi0\tx3481 \dn2 \expndtw0\charscalex105 \ul0\nosupersub\cf17\f18\
fs17 22\ul0\nosupersub\cf31\f32\fs18 \ul0\nosupersub\cf27\f28\fs18 .\tab \up0 \
expndtw-1\charscalex100 \ul0\nosupersub\cf15\f16\fs16 OIG Report No. ISP-I-07-24
A, Inspection of Embassy Phnom Penh, Cambodia - August 2007\par\pard\ql \li3379\
sb228\sl-322\slmult0 \up0 \expndtw0\charscalex106 \ul0\nosupersub\cf40\f41\fs28\
ul SENSITIVE BUT UNCLASSIFIED
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15}}{\sp{\sn fLine}{\sv 0}}{\sp{\sn lineType}{\sv 0}}{\sp{\sn fArrowheadsOK}{\sv
1}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 0}}
}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g26}{\bkmkend Pg26}\par\pard\ql \li3930\sb293\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
ql \li2520\sb0\sl-276\slmult0 \par\pard\ql\li2520\sb0\sl-276\slmult0 \par\pard\q
l\li2520\sb0\sl-276\slmult0 \par\pard\ql\li2520\sb28\sl-276\slmult0 \up0 \expndt
w-4\charscalex100 \ul0\nosupersub\cf12\f13\fs24 An officer in the political/econ
omic section - the same one whose position is \par\pard\ql \li2160\ri1933\sb5\sl
-300\slmult0 \up0 \expndtw-5\charscalex100 scheduled to go away in summer 2007 has primary responsibility for handling INL \line \up0 \expndtw-5\charscalex100
issues and programs. In addition to preparing Congressionally mandated reports
on \line \up0 \expndtw-5\charscalex100 counternarcotics and money laundering an
d conducting end-use monitoring of INL-\line \up0 \expndtw-5\charscalex100 fund
ed equipment given to the Cambodian government, the officer also prepares the \l
ine \up0 \expndtw-4\charscalex100 annual INL budget request, coordinates INL-fun
ded training programs, and drafts \line \up0 \expndtw-6\charscalex100 substantiv
e cables on narcotics issues. The RSO supports INL activities by selecting \lin
e \up0 \expndtw-6\charscalex100 candidates for training in INL-funded programs a
nd submitting cables requesting \par\pard\ql \li2160\sb20\sl-276\slmult0 \up0 \e
xpndtw-7\charscalex100 vetting for those candidates. \par\pard\ql \li2160\sb0\sl
-287\slmult0 \par\pard\ql\li2160\sb0\sl-287\slmult0 \par\pard\ql\li2160\sb0\sl-2
87\slmult0 \par\pard\ql\li2160\sb14\sl-287\slmult0 \up0 \expndtw-11\charscalex87
\ul0\nosupersub\cf23\f24\fs33 C\ul0\nosupersub\cf24\f25\fs23 OMMERCIAL\ul0\nosu
persub\cf23\f24\fs33 D\ul0\nosupersub\cf24\f25\fs23 IPLOMACY\ul0\nosupersub\cf2
3\f24\fs33 \ul0\nosupersub\cf24\f25\fs23 AND\ul0\nosupersub\cf23\f24\fs33 B\ul
0\nosupersub\cf24\f25\fs23 USINESS\ul0\nosupersub\cf23\f24\fs33 S\ul0\nosupersu
b\cf24\f25\fs23 UPPORT \par\pard\ql \li2520\sb0\sl-276\slmult0 \par\pard\ql\li25
20\sb7\sl-276\slmult0 \up0 \expndtw-7\charscalex100 \ul0\nosupersub\cf12\f13\fs2
4 Cambodia, a command economy well into the 1980\u8217?s, only joined the World
\par\pard\ql \li2160\ri1922\sb5\sl-300\slmult0 \up0 \expndtw-5\charscalex100 Tra
de Organization in 2004. It remains one of the poorest countries in Asia, with
\up0 \expndtw-6\charscalex100 limited domestic demand for expensive imported go
ods. As Cambodia\u8217?s economy \up0 \expndtw-6\charscalex100 has grown steadi
ly in recent years,\ul0\super\cf20\f21\fs21\ul0\super\cf20\f21\fs20 10\ul0\nosup
ersub\cf12\f13\fs24 so has interest on the part of U.S. businesses and \up0 \e
xpndtw-7\charscalex100 potential new investors. According to the embassy\u8217?
s PAO, the post\u8217?s annual commer\up0 \expndtw-5\charscalex100 cial guide prepared by a mid-level reporting officer - was by far the most frequent\up0 \ex
pndtw-6\charscalex100 ly downloaded document on the embassy\u8217?s Internet sit
e.\ul0\super\cf20\f21\fs21\ul0\super\cf20\f21\fs20 11 \par\pard\ql \li2520\sb260
\sl-276\slmult0 \up0 \expndtw-6\charscalex100 \ul0\nosupersub\cf12\f13\fs24 In J
uly 2006, the United States and Cambodia signed a Trade and Investment \par\pard
\ql \li2160\ri1914\sb5\sl-300\slmult0 \up0 \expndtw-4\charscalex100 Framework Ag

reement, to help enhance commerce and provide a forum to address \up0 \expndtw-6
\charscalex100 bilateral issues. The first Trade and Investment Framework Agreem
ent meeting was \up0 \expndtw-7\charscalex100 held in Siem Reap in mid-February
2007, while the inspection was under way. Future \up0 \expndtw-6\charscalex100
Trade and Investment Framework Agreement meetings will provide a convenient \lin
e \up0 \expndtw-6\charscalex100 springboard for advocating on behalf of U.S. c
ompanies interested in pursuing busi\up0 \expndtw-7\charscalex100 ness opportuni
ties in Cambodia. \par\pard\qj \li2160\ri1979\sb240\sl-300\slmult0\fi360 \up0 \e
xpndtw-6\charscalex100 Within its own limited resources, the embassy has risen t
o the commercial chal-\line \up0 \expndtw-7\charscalex100 lenge, forging a const
ructive alliance with the U.S. Foreign and Commercial Service \line \up0 \expndt
w-4\charscalex100 (USFCS) - which is not represented in Cambodia. In 2006, the
political/economic \line \up0 \expndtw-6\charscalex100 section sent an ELO and a
locally employed staff member for commercial tradecraft \par\pard\ql \li2173\s
b0\sl-230\slmult0 \par\pard\ql\li2173\sb0\sl-230\slmult0 \par\pard\ql\li2173\sb0
\sl-230\slmult0 \par\pard\ql\li2173\sb0\sl-230\slmult0 \par\pard\ql\li2173\sb18\
sl-230\slmult0 \up0 \expndtw-3\charscalex100 \ul0\super\cf21\f22\fs18\ul0\super\
cf21\f22\fs17 10\ul0\nosupersub\cf22\f23\fs20 Cambodia\u8217?s real gross domes
tic product growth averaged 7.7 percent during 1994-2005. \par\pard\ql \li2173\s
b1\sl-217\slmult0 \up0 \expndtw-2\charscalex100 (\u8220?Cambodia: 2006 Investmen
t Climate Statement,\u8221? prepared by Embassy Phnom Penh eco-\par\pard\qj \li2
173\ri2012\sb21\sl-220\slmult0 \up0 \expndtw-3\charscalex100 nomic officers) It
grew an estimated 8.8 percent in 2006. (\u8220?Cambodia Economic Watch,\u8221?
by the \up0 \expndtw-3\charscalex100 Economic Institute of Cambodia) \par\pard\q
j \li2173\ri1963\sb20\sl-220\slmult0\fi0 \up0 \expndtw-3\charscalex100 \ul0\supe
r\cf21\f22\fs18\ul0\super\cf21\f22\fs17 11\ul0\nosupersub\cf22\f23\fs20 In 2006
, the commercial guide was downloaded over 1,100 times. Next highest was the hu
man \up0 \expndtw-4\charscalex100 rights report, with 220 downloads. \par\pard\l
i2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb88
\sl-207\slmult0\fi0\tx10945 \up0 \expndtw-1\charscalex100 \ul0\nosupersub\cf15\f
16\fs16 OIG Report No. ISP-I-07-24A, Inspection of Embassy Phnom Penh, Cambodia
- August 2007\tab \dn2 \expndtw0\charscalex105 \ul0\nosupersub\cf17\f18\fs17 23\
ul0\nosupersub\cf18\f19\fs18 .\par\pard\ql \li3930\sb207\sl-322\slmult0 \up0 \e
xpndtw0\charscalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIE
D
{\shp {\*\shpinst\shpleft10800\shptop14611\shpright11340\shpbottom14611\shpfhdr0
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{\shp {\*\shpinst\shpleft2160\shptop14495\shpright11340\shpbottom14495\shpfhdr0\
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{\shp {\*\shpinst\shpleft2173\shptop12468\shpright5201\shpbottom12468\shpfhdr0\s
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{\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 5591890}}{\sp{
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}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g27}{\bkmkend Pg27}\par\pard\ql \li3379\sb293\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
qj \li2159\sb0\sl-300\slmult0 \par\pard\qj\li2159\sb0\sl-300\slmult0 \par\pard\q
j\li2159\ri1966\sb237\sl-300\slmult0\fi0 \up0 \expndtw-7\charscalex100 \ul0\nosu
persub\cf12\f13\fs24 training with USFCS in Bangkok. The senior commercial offi
cer in Bangkok desig-\line \up0 \expndtw-7\charscalex100 nated a locally employe
d staff member to specialize in Cambodia and travel regularly \line \up0 \expnd
tw-5\charscalex100 to Phnom Penh. The senior commercial officer also led a trad
e mission, comprised \line \up0 \expndtw-6\charscalex100 of U.S. company repres
entatives based in Bangkok, to Phnom Penh and Siem Reap \line \up0 \expndtw-7\ch

arscalex100 in February 2007. \par\pard\ql \li2159\ri2011\sb260\sl-300\slmult0\f

i360 \up0 \expndtw-6\charscalex100 Two approaching factors will shape the near-t
erm commercial diplomacy en-\line \up0 \expndtw-5\charscalex100 vironment in Cam
bodia. One factor is the mushrooming presence of China, and \line \up0 \expndt
w-7\charscalex100 the other is the infusion of oil revenues into Cambodia\u8217
?s economy. China already \line \up0 \expndtw-6\charscalex100 rivals the United
States as a source of investment funds and leading trade partner in \line \up0
\expndtw-4\charscalex100 Cambodia. During the OIG inspection, two Chinese trad
e missions visited Phnom \line \up0 \expndtw-7\charscalex100 Penh. One was mini
sterial-led, underscoring how closely interwoven are Beijing\u8217?s \line \up0
\expndtw-5\charscalex100 business and political agendas. In that context, the s
tepped up efforts of USFCS \line \up0 \expndtw-6\charscalex100 Bangkok are most
timely. They offer an effective platform to partner the embassy\u8217?s \line
\up0 \expndtw-7\charscalex100 on-the-ground knowledge and high-level contacts wi
th USFCS Bangkok\u8217?s regional \line \up0 \expndtw-6\charscalex100 expertise
and back-reach to USFCS\u8217? resources in Washington. The second factor is \l
ine \up0 \expndtw-6\charscalex100 the much-publicized development of offshore o
il in Cambodia\u8217?s territorial waters. \line \up0 \expndtw-5\charscalex100 A
t the time of the OIG inspection, Chevron\u8217?s plans called for \u8220?first
flow\u8221? from the \line \up0 \expndtw-6\charscalex100 platforms to take plac
e in 2009-10. Although there will be very limited construc-\line \up0 \expndtw6\charscalex100 tion and little direct job creation on-shore, the impact on Camb
odia of large new oil \par\pard\ql \li2160\ri1999\sb0\sl-300\slmult0 \up0 \expn
dtw-6\charscalex100 revenues is likely to be immense. Oil industry growth in Ca
mbodia will put pressure \up0 \expndtw-5\charscalex100 on the political/economic
section for additional output, particularly in the areas of \up0 \expndtw-6\cha
rscalex100 resource (oil and gas sector) reporting, macroeconomic analysis, and
coverage of \up0 \expndtw-7\charscalex100 related corruption/governance issues.
\par\pard\qj \li2160\ri1953\sb240\sl-300\slmult0\fi600 \up0 \expndtw-4\charscale
x100 During the inspection, the OIG team briefed political/economic staff on ho
w \up0 \expndtw-6\charscalex100 the Trade Policy Coordinating Committee process
operates, solicitation and submis\up0 \expndtw-7\charscalex100 sion of the U.S.
government\u8217?s advocacy request form, and use of the web site of the \up0
\expndtw-8\charscalex100 Bureau of Economics, Energy, and Business Affairs. \p
ar\pard\qj \li2160\ri2171\sb240\sl-300\slmult0\fi360 \up0 \expndtw-6\charscalex1
00 A modest-sized American-Cambodian Chamber of Commerce has existed for \line
\up0 \expndtw-6\charscalex100 some years in the capital. It reported that the A
mbassador was always responsive \line \up0 \expndtw-5\charscalex100 to individua
l members\u8217? requests for support. The American-Cambodian Chamber \line \up
0 \expndtw-5\charscalex100 of Commerce though, would welcome more regular conta
ct, perhaps in the form \line \up0 \expndtw-6\charscalex100 of monthly or every
-other-month breakfast briefings by the Ambassador and key \line \up0 \expndtw-8
\charscalex100 embassy staff members. \par\pard\li1045\sb0\sl-218\slmult0\par\p
ard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045
\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-21
8\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\
par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb155\sl-218\slmult0\fi0\tx34
81 \dn2 \expndtw0\charscalex105 \ul0\nosupersub\cf17\f18\fs17 24\ul0\nosupersub\
cf19\f20\fs18 \ul0\nosupersub\cf18\f19\fs18 .\tab \up0 \expndtw-1\charscalex100
\ul0\nosupersub\cf15\f16\fs16 OIG Report No. ISP-I-07-24A, Inspection of Embass
y Phnom Penh, Cambodia - August 2007\par\pard\ql \li3379\sb228\sl-322\slmult0 \u
p0 \expndtw0\charscalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLAS
SIFIED
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{\shp {\*\shpinst\shpleft900\shptop14572\shpright1440\shpbottom14572\shpfhdr0\sh
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sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 7368044}}{\sp{\s

n lineWidth}{\sv 146755}}
}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g28}{\bkmkend Pg28}\par\pard\ql \li3930\sb293\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
ql \li2176\sb0\sl-287\slmult0 \par\pard\ql\li2176\sb0\sl-287\slmult0 \par\pard\q
l\li2176\sb0\sl-287\slmult0 \par\pard\ql\li2176\sb86\sl-287\slmult0 \up0 \expndt
w-11\charscalex88 \ul0\nosupersub\cf23\f24\fs33 E\ul0\nosupersub\cf24\f25\fs23 M
BASSY\ul0\nosupersub\cf23\f24\fs33 C\ul0\nosupersub\cf24\f25\fs23 ONTACTS \par\
pard\ql \li2536\sb0\sl-276\slmult0 \par\pard\ql\li2536\sb7\sl-276\slmult0 \up0 \
expndtw-4\charscalex100 \ul0\nosupersub\cf12\f13\fs24 The OIG team learned from
political/economic staff and representatives of \par\pard\ql \li2176\ri1892\sb5
\sl-300\slmult0 \up0 \expndtw-5\charscalex100 other agencies that it is not poss
ible to prepare guest lists for representational func-\line \up0 \expndtw-7\char
scalex100 tions quickly as well as across sections and agencies. That is the ca
se because the \line \up0 \expndtw-6\charscalex100 embassy does not have a centr
ally maintained database of contacts for protocol \line \up0 \expndtw-5\charsca
lex100 purposes and for use in public diplomacy. Instead, the pattern is to rel
y on the rolo-\line \up0 \expndtw-6\charscalex100 dex files and Microsoft contac
t lists in separate sections, attendance lists from recent \line \up0 \expndtw-7
\charscalex100 previous events, and mounds of business cards carefully accumula
ted by individuals. \line \up0 \expndtw-5\charscalex100 The effects are predicta
ble. In one case last year, when a Department officer decided \line \up0 \expnd
tw-5\charscalex100 to hold a welcome event for a newly arrived counterpart from
another agency, the \line \up0 \expndtw-6\charscalex100 guest list emerged only
after a rather extensive and time consuming set of exchanges \line \up0 \expndt
w-6\charscalex100 between the two sections. Similarly, invitations to represent
ation events for visiting \line \up0 \expndtw-7\charscalex100 high-level visitor
s often draw directly from very similar previous lists. Also, the em-\line \up0
\expndtw-6\charscalex100 bassy does not use the annual Fourth of July receptio
n list to track systematically its \line \up0 \expndtw-6\charscalex100 interacti
ons with key contacts during the year and help analyze audiences for further \li
ne \up0 \expndtw-5\charscalex100 outreach. Good time management, effective use
of official representation funds, and \line \up0 \expndtw-6\charscalex100 succe
ssful advancement of MSP goals and objectives dictate that the embassy adopt \l
ine \up0 \expndtw-6\charscalex100 a more systematic approach to management of i
ts local contacts. This is especially \line \up0 \expndtw-6\charscalex100 true
as the level of representational activity and breadth of assistance programs a
re \line \up0 \expndtw-7\charscalex100 likely to continue growing well into the
future. \par\pard\ql \li2464\ri2381\sb272\sl-286\slmult0 \up0 \expndtw-5\charsca
lex100 \ul0\nosupersub\cf32\f33\fs24 Recommendation 1:\ul0\nosupersub\cf12\f13\f
s24 Embassy Phnom Penh should assess its contacts man\up0 \expndtw-6\charscalex
100 agement requirements and, based on those needs, design and implement a \up0
\expndtw-7\charscalex100 missionwide user-friendly contacts management system, a
nd train all staff in \up0 \expndtw-8\charscalex100 the use of the system. (A
ction: Embassy Phnom Penh) \par\pard\ql \li2176\sb0\sl-299\slmult0 \par\pard\ql
\li2176\sb0\sl-299\slmult0 \par\pard\ql\li2176\sb0\sl-299\slmult0 \par\pard\ql\l
i2176\sb207\sl-299\slmult0 \up0 \expndtw-11\charscalex89 \ul0\nosupersub\cf23\f2
4\fs33 L\ul0\nosupersub\cf24\f25\fs23 EAHY\ul0\nosupersub\cf23\f24\fs33 V\ul0\n
osupersub\cf24\f25\fs23 ETTING \par\pard\ql \li2176\ri2035\sb261\sl-300\slmult0\
fi360 \up0 \expndtw-6\charscalex100 \ul0\nosupersub\cf12\f13\fs24 The embassy is
nominally compliant with the Leahy amendment\u8217?s requirements \line \up0 \e
xpndtw-6\charscalex100 for vetting certain categories of host nation personnel
selected for training at U.S. \line \up0 \expndtw-5\charscalex100 government exp
ense. At present, ODC, the Defense attach office, USAID, the \line \up0 \expndtw
-5\charscalex100 RSO, and the political/economic section all have programs that
require vetting of \line \up0 \expndtw-6\charscalex100 trainees. The number and
frequency of vetting submissions is likely to grow as the \line \up0 \expndtw5\charscalex100 bilateral relationship strengthens over time. An ELO in the pol
itical/economic sec-\line \up0 \expndtw-6\charscalex100 tion oversees transmissi

on of cables submitting names of proposed trainees, main-\line \up0 \expndtw-7

\charscalex100 taining a file of those messages and the Department\u8217?s resp
onses. \par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\pa
r\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2
158\sb140\sl-207\slmult0\fi0\tx10945 \up0 \expndtw-1\charscalex100 \ul0\nosupers
ub\cf15\f16\fs16 OIG Report No. ISP-I-07-24A, Inspection of Embassy Phnom Penh,
Cambodia - August 2007\tab \dn2 \expndtw0\charscalex105 \ul0\nosupersub\cf17\f18
\fs17 25\ul0\nosupersub\cf18\f19\fs18 .\par\pard\ql \li3930\sb207\sl-322\slmult
0 \up0 \expndtw0\charscalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UN
CLASSIFIED
{\shp {\*\shpinst\shpleft10800\shptop14611\shpright11340\shpbottom14611\shpfhdr0
\shpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz38\shplid0{\sp{\sn shapeType
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{\shp {\*\shpinst\shpleft2160\shptop14495\shpright11340\shpbottom14495\shpfhdr0\
shpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz60\shplid1{\sp{\sn shapeType}
{\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 2039586}}{\sp{
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{\shp {\*\shpinst\shpleft2176\shptop8937\shpright10096\shpbottom8937\shpfhdr0\sh
pbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz77\shplid2{\sp{\sn shapeType}{\
sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 15000545}}{\sp{\
sn lineWidth}{\sv 869244}}
}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g29}{\bkmkend Pg29}\par\pard\ql \li3379\sb293\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
ql \li2134\sb0\sl-300\slmult0 \par\pard\ql\li2134\sb0\sl-300\slmult0 \par\pard\q
l\li2134\ri1970\sb217\sl-300\slmult0\fi360 \up0 \expndtw-5\charscalex100 \ul0\no
supersub\cf12\f13\fs24 The process, as now conducted at post, is cursory and une
ven. In reviewing the \line \up0 \expndtw-5\charscalex100 files, the OIG team o
bserved several things. First, although outgoing cables referred \line \up0 \ex
pndtw-7\charscalex100 routinely to the embassy\u8217?s conducting local checks,
there was no record of precisely \line \up0 \expndtw-6\charscalex100 what check
s were conducted or when. Second, one agency may recently have in-\line \up0 \e
xpndtw-6\charscalex100 advertently failed for several months to submit names for
individuals to receive \line \up0 \expndtw-6\charscalex100 training. Third, se
veral other agencies are not very well informed on the embassy\u8217?s \line \up
0 \expndtw-6\charscalex100 need to maintain its local sources and regularly upda
te its files on suspect individu-\line \up0 \expndtw-6\charscalex100 als and uni
ts believed to have committed human rights violations. Instead, the view \line
\up0 \expndtw-6\charscalex100 of some other agency representatives seemed to be
that the vetting process is solely \line \up0 \expndtw-5\charscalex100 the resp
onsibility of the Department. Fourth, the embassy files did not contain the \l
ine \up0 \expndtw-5\charscalex100 revised Department guidance that was transmitt
ed to posts in January 2006. Instead, \line \up0 \expndtw-8\charscalex100 the e
mbassy\u8217?s cables repeatedly referred to the 2000 guidance. \par\pard\ql \li
2422\sb0\sl-284\slmult0 \par\pard\ql\li2422\sb0\sl-284\slmult0 \par\pard\ql\li24
22\ri2259\sb246\sl-284\slmult0 \up0 \expndtw-5\charscalex100 \ul0\nosupersub\cf3
2\f33\fs24 Recommendation 2:\ul0\nosupersub\cf12\f13\fs24 Embassy Phnom Penh s
hould develop a set of formal \up0 \expndtw-5\charscalex100 guidelines, based o
n the most recent Department guidance and approved in \up0 \expndtw-6\charscalex
100 writing by the deputy chief of mission to establish a step-by-step process
that \up0 \expndtw-6\charscalex100 clearly specifies who within the embassy doe
s what and in what sequence, to \up0 \expndtw-6\charscalex100 ensure timely subm
issions and full compliance with requirements of the Leahy \up0 \expndtw-5\char
scalex100 amendment. \up0 \expndtw-6\charscalex100 (Action: Embassy Phnom Penh)
\par\pard\ql \li2134\sb0\sl-287\slmult0 \par\pard\ql\li2134\sb0\sl-287\slmult0
\par\pard\ql\li2134\sb0\sl-287\slmult0 \par\pard\ql\li2134\sb273\sl-287\slmult0
\up0 \expndtw-11\charscalex87 \ul0\nosupersub\cf23\f24\fs33 P\ul0\nosupersub\cf2

4\f25\fs23 UBLIC\ul0\nosupersub\cf23\f24\fs33 D\ul0\nosupersub\cf24\f25\fs23 IP

LOMACY \par\pard\ql \li2494\sb0\sl-276\slmult0 \par\pard\ql\li2494\sb7\sl-276\sl
mult0 \up0 \expndtw-6\charscalex100 \ul0\nosupersub\cf12\f13\fs24 The public aff
airs section effectively supports the mission and its strategic \par\pard\ql \li
2134\ri2019\sb5\sl-300\slmult0 \up0 \expndtw-7\charscalex100 goals and objective
s, using the full range of public diplomacy tools. The PAO, the \line \up0 \ex
pndtw-7\charscalex100 sole American direct-hire officer, successfully meets the
public affairs challenges in \line \up0 \expndtw-6\charscalex100 Cambodia. In p
articular, he supports an activist Ambassador who frequently gives \line \up0 \e
xpndtw-6\charscalex100 speeches, makes appearances, and conducts other outreach
activities. The PAO \line \up0 \expndtw-5\charscalex100 advocates interagency c
ooperation and provides support to all mission elements, not \line \up0 \expndtw
-6\charscalex100 just the Department. \par\pard\li1045\sb0\sl-218\slmult0\par\pa
rd\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\
sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218
\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\p
ar\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li
1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\s
l-218\slmult0\par\pard\li1045\sb43\sl-218\slmult0\fi0\tx3481 \dn2 \expndtw0\char
scalex105 \ul0\nosupersub\cf17\f18\fs17 26\ul0\nosupersub\cf19\f20\fs18 \ul0\no
supersub\cf18\f19\fs18 .\tab \up0 \expndtw-1\charscalex100 \ul0\nosupersub\cf15\
f16\fs16 OIG Report No. ISP-I-07-24A, Inspection of Embassy Phnom Penh, Cambodia
- August 2007\par\pard\ql \li3379\sb228\sl-322\slmult0 \up0 \expndtw0\charscale
x106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED
{\shp {\*\shpinst\shpleft900\shptop14431\shpright10080\shpbottom14431\shpfhdr0\s
hpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz38\shplid0{\sp{\sn shapeType}{
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{\shp {\*\shpinst\shpleft900\shptop14572\shpright1440\shpbottom14572\shpfhdr0\sh
pbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz50\shplid1{\sp{\sn shapeType}{\
sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 7368044}}{\sp{\s
n lineWidth}{\sv 146755}}
}}
{\shp {\*\shpinst\shpleft2134\shptop6961\shpright10054\shpbottom6961\shpfhdr0\sh
pbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz72\shplid2{\sp{\sn shapeType}{\
sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 15000545}}{\sp{\
sn lineWidth}{\sv 1162755}}
}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g30}{\bkmkend Pg30}\par\pard\ql \li3930\sb293\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
ql \li2176\sb0\sl-299\slmult0 \par\pard\ql\li2176\sb0\sl-299\slmult0 \par\pard\q
l\li2176\sb279\sl-299\slmult0 \up0 \expndtw-9\charscalex100 \ul0\nosupersub\cf33
\f34\fs26 Staffing \par\pard\ql \li2176\ri1964\sb281\sl-300\slmult0\fi360 \up0 \
expndtw-5\charscalex100 \ul0\nosupersub\cf12\f13\fs24 The mission has requested
an assistant PAO position in the 2007 MPP to take \line \up0 \expndtw-5\charscal
ex100 advantage of opportunities to broaden the bilateral relationship and to a
ssume part \line \up0 \expndtw-6\charscalex100 of the PAO\u8217?s work load. F
rom 2003 until 2005, there was a temporary position as \line \up0 \expndtw-5\cha
rscalex100 assistant PAO. That officer made a major contribution to public affa
irs work. In \line \up0 \expndtw-5\charscalex100 2005, the Department decided n
ot to continue providing a temporary assistant PAO. \line \up0 \expndtw-5\charsc
alex100 The OIG team observed that the PAO works efficiently and delegates respo
nsibili-\line \up0 \expndtw-6\charscalex100 ties to staff members; yet the PAO
still consistently works extended hours. \par\pard\ql \li2176\ri1951\sb240\sl-30
0\slmult0\fi480 \up0 \expndtw-5\charscalex100 The OIG team believes that the pos
t could make good use of an assistant PAO \line \up0 \expndtw-6\charscalex100 t
o further its public diplomacy activities. The PAO travels outside of Phnom Pe
nh \line \up0 \expndtw-5\charscalex100 less often than desirable because there i
s no other officer to manage the section \line \up0 \expndtw-5\charscalex100 and

to handle pressing information activities. A second officer could develop and

\line \up0 \expndtw-6\charscalex100 expand programs addressing audiences outside
the capital. For example, the PAO \line \up0 \expndtw-7\charscalex100 explaine
d that a program of Muslim outreach is underway. Although Muslims make \line \
up0 \expndtw-7\charscalex100 up only about six percent of Cambodia\u8217?s popu
lation, they are particularly vulnerable \line \up0 \expndtw-6\charscalex100 to
recent overtures from religious hardliners, making outreach a priority. Establi
sh-\line \up0 \expndtw-5\charscalex100 ing an assistant PAO position is one of
the highest human resource priorities of \line \up0 \expndtw-6\charscalex100 bot
h the mission and the Bureau of East Asian and Pacific Affairs. \par\pard\ql \l
i2176\sb0\sl-299\slmult0 \par\pard\ql\li2176\sb122\sl-299\slmult0 \up0 \expndtw9\charscalex100 \ul0\nosupersub\cf33\f34\fs26 Officers\u8217? Work Requirements
\par\pard\ql \li2176\ri1945\sb281\sl-300\slmult0\fi360 \up0 \expndtw-5\charscale
x100 \ul0\nosupersub\cf12\f13\fs24 Officers serving at the mission in areas othe
r than public affairs could expand \line \up0 \expndtw-6\charscalex100 public di
plomacy outreach activities by making presentations and giving speeches to \line
\up0 \expndtw-6\charscalex100 Cambodian audiences. Opportunities are available
for officers to have a positive im-\line \up0 \expndtw-5\charscalex100 pact thr
ough such efforts. Some already are contributing in this area, but more can \li
ne \up0 \expndtw-6\charscalex100 be done. All officers should participate, and
such activity should be reflected in their \line \up0 \expndtw-7\charscalex100 w
ork requirements. An informal recommendation addresses this matter. \par\pard\q
l \li2176\sb0\sl-299\slmult0 \par\pard\ql\li2176\sb122\sl-299\slmult0 \up0 \expn
dtw-7\charscalex100 \ul0\nosupersub\cf33\f34\fs26 Press \par\pard\ql \li2176\ri1
925\sb281\sl-300\slmult0\fi419 \up0 \expndtw-4\charscalex100 \ul0\nosupersub\cf1
2\f13\fs24 During the OIG inspection, the embassy supported the first visit to C
ambodia \line \up0 \expndtw-7\charscalex100 by a U.S. Navy vessel since the Maya
guez incident in 1975. It chartered a bus for \line \up0 \expndtw-6\charscalex1
00 Cambodian journalists to travel from the capital to the port city of Sihanou
kville. It \line \up0 \expndtw-6\charscalex100 also arranged simultaneous trans
lation at a press conference given by the Ambassa-\line \up0 \expndtw-6\charscal
ex100 dor and the ship\u8217?s captain and a journalists\u8217? tour of the shi
p. On the way to the port, \par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\
sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207
\slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\p
ar\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb99\sl-207\slmult0\fi0\tx1094
5 \up0 \expndtw-1\charscalex100 \ul0\nosupersub\cf15\f16\fs16 OIG Report No. ISP
-I-07-24A, Inspection of Embassy Phnom Penh, Cambodia - August 2007\tab \dn2 \ex
pndtw0\charscalex105 \ul0\nosupersub\cf17\f18\fs17 27\ul0\nosupersub\cf18\f19\fs
18 .\par\pard\ql \li3930\sb207\sl-322\slmult0 \up0 \expndtw0\charscalex106 \ul0
\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED
{\shp {\*\shpinst\shpleft10800\shptop14611\shpright11340\shpbottom14611\shpfhdr0
\shpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz38\shplid0{\sp{\sn shapeType
}{\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 7368044}}{\sp
{\sn lineWidth}{\sv 146755}}
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{\shp {\*\shpinst\shpleft2160\shptop14495\shpright11340\shpbottom14495\shpfhdr0\
shpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz60\shplid1{\sp{\sn shapeType}
{\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 2039586}}{\sp{
\sn lineWidth}{\sv 5644}}
}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g31}{\bkmkend Pg31}\par\pard\ql \li3379\sb293\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
qj \li2160\sb0\sl-300\slmult0 \par\pard\qj\li2160\sb0\sl-300\slmult0 \par\pard\q
j\li2160\ri2086\sb217\sl-300\slmult0 \up0 \expndtw-7\charscalex100 \ul0\nosupers
ub\cf12\f13\fs24 there were stops at U.S. Navy community relations activities th
at renovated a village \up0 \expndtw-6\charscalex100 health clinic and provided
medical and dental care to village people. The press had \up0 \expndtw-4\charsc
alex100 opportunities to observe, speak to, and photograph the crew in action.
The result \up0 \expndtw-8\charscalex100 was extensive, positive coverage by int

ernational and Cambodian media. \par\pard\qj \li2160\ri1915\sb240\sl-300\slmult0

\fi360 \up0 \expndtw-6\charscalex100 Constructive relationships exist with local
journalists. The public affairs section \line \up0 \expndtw-5\charscalex100 ha
s worked with members of the press to improve their professionalism by nominat\line \up0 \expndtw-5\charscalex100 ing them for International Visitor programs
and conducting skills workshops. Press \line \up0 \expndtw-6\charscalex100 cove
rage of the United States is usually positive, but at times journalists do not
check \line \up0 \expndtw-5\charscalex100 facts with the embassy, and they often
include incorrect information in their articles \line \up0 \expndtw-6\charscale
x100 as discussed in this report\u8217?s section covering the information resour
ce center (IRC). \line \up0 \expndtw-6\charscalex100 Newspapers are for the most
part affiliated with particular political parties and \par\pard\ql \li2160\ri19
90\sb0\sl-300\slmult0 \up0 \expndtw-6\charscalex100 able to publish a variety of
opinions. After a strong campaign by the Ambassador, \line \up0 \expndtw-5\ch
arscalex100 including both public statements and private diplomatic exchanges, t
he government \line \up0 \expndtw-6\charscalex100 of Cambodia recently decrimin
alized defamation, an important step in advancing \line \up0 \expndtw-6\charscal
ex100 freedom of the press. Television is controlled by the government, as is
most of ra-\line \up0 \expndtw-5\charscalex100 dio. In order to measure the to
ne of newspaper coverage in the country, the section \line \up0 \expndtw-6\char
scalex100 contracted with a local vendor to provide daily reports starting in FY
2007 regarding \line \up0 \expndtw-6\charscalex100 whether local articles prese
nt the United States in a favorable or unfavorable light. \line \up0 \expndtw-6\
charscalex100 While it is now too soon to provide meaningful data, this will pro
vide a basis for \par\pard\ql \li2160\sb20\sl-276\slmult0 \up0 \expndtw-7\charsc
alex100 comparison in future years. \par\pard\ql \li2160\sb0\sl-299\slmult0 \par
\pard\ql\li2160\sb106\sl-299\slmult0 \up0 \expndtw-8\charscalex100 \ul0\nosupers
ub\cf33\f34\fs26 The Fulbright Program \par\pard\qj \li2160\sb0\sl-300\slmult0 \
par\pard\qj\li2160\ri2056\sb1\sl-300\slmult0\fi480 \up0 \expndtw-7\charscalex100
\ul0\nosupersub\cf12\f13\fs24 Cambodia lacks a Fulbright Commission; consequent
ly, the public affairs sec\up0 \expndtw-5\charscalex100 tion operates the Fulbri
ght Program. Overall the program is functioning well with \up0 \expndtw-6\chars
calex100 Fulbright exchange students chosen on the basis of their study objecti
ves and aca-\line \up0 \expndtw-5\charscalex100 demic background. There is wide
dissemination of information on grants through\up0 \expndtw-4\charscalex100 ou
t the country and open competition for candidates. One area for improvement, \l
ine \up0 \expndtw-7\charscalex100 however, is the lack of consideration given t
o specific MPP goals and objectives in \up0 \expndtw-8\charscalex100 the Fulbrig
ht selection process. \par\pard\ql \li2448\sb0\sl-286\slmult0 \par\pard\ql\li244
8\sb0\sl-286\slmult0 \par\pard\ql\li2448\ri2211\sb240\sl-286\slmult0 \up0 \expnd
tw-5\charscalex100 \ul0\nosupersub\cf32\f33\fs24 Recommendation 3:\ul0\nosupersu
b\cf12\f13\fs24 Embassy Phnom Penh should develop and implement \up0 \expndtw6\charscalex100 a procedure to include consideration of the mission\u8217?s str
ategic goals and objec\up0 \expndtw-7\charscalex100 tives as a factor in selecti
ng candidates for Fulbright educational exchanges. \up0 \expndtw-8\charscalex100
(Action: Embassy Phnom Penh) \par\pard\li1045\sb0\sl-218\slmult0\par\pard\li10
45\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult
0\par\pard\li1045\sb172\sl-218\slmult0\fi0\tx3481 \dn2 \expndtw0\charscalex105 \
ul0\nosupersub\cf17\f18\fs17 28\ul0\nosupersub\cf19\f20\fs18 \ul0\nosupersub\cf
18\f19\fs18 .\tab \up0 \expndtw-1\charscalex100 \ul0\nosupersub\cf15\f16\fs16 OI
G Report No. ISP-I-07-24A, Inspection of Embassy Phnom Penh, Cambodia - August 2
007\par\pard\ql \li3379\sb228\sl-322\slmult0 \up0 \expndtw0\charscalex106 \ul0\n
osupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED
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pbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz50\shplid1{\sp{\sn shapeType}{\
sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 7368044}}{\sp{\s
n lineWidth}{\sv 146755}}
}}
{\shp {\*\shpinst\shpleft2160\shptop12436\shpright10080\shpbottom12436\shpfhdr0\
shpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz72\shplid2{\sp{\sn shapeType}
{\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 15000545}}{\sp
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}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g32}{\bkmkend Pg32}\par\pard\ql \li3930\sb293\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
ql \li2160\sb0\sl-299\slmult0 \par\pard\ql\li2160\sb0\sl-299\slmult0 \par\pard\q
l\li2160\sb299\sl-299\slmult0 \up0 \expndtw-9\charscalex100 \ul0\nosupersub\cf33
\f34\fs26 Information Resource Center \par\pard\ql \li2160\ri1933\sb281\sl-300\s
lmult0\fi360 \up0 \expndtw-6\charscalex100 \ul0\nosupersub\cf12\f13\fs24 While s
uccessful in reaching host country government and university audiences, \line \u
p0 \expndtw-4\charscalex100 the IRC could do more to target the media and missio
n personnel. The IRC director \line \up0 \expndtw-6\charscalex100 has developed
clever quizzes on America with promotional material prizes that have \line \up0
\expndtw-6\charscalex100 increased the numbers of university students taking a
dvantage of IRC resources. \line \up0 \expndtw-6\charscalex100 About 45 visitor
s, most of them students, stop in the facility on an average day to \line \up0
\expndtw-5\charscalex100 conduct research. In addition, the IRC regularly condu
cts research for and provides \line \up0 \expndtw-5\charscalex100 information to
various government officials. Yet, other groups such as the media \line \up0 \
expndtw-6\charscalex100 and mission personnel make only occasional use of the I
RC. A contributing fac-\line \up0 \expndtw-5\charscalex100 tor to this situatio
n is the lack of outreach efforts to these audiences. Upon arrival \line \up0
\expndtw-5\charscalex100 at post, officers are given material on the IRC, but th
at is not enough. While a few \line \up0 \expndtw-6\charscalex100 mission offic
ers are aware of and do use the resources regularly, the majority do not. \line
\up0 \expndtw-6\charscalex100 The public affairs section information staff als
o have widespread, positive contacts \line \up0 \expndtw-8\charscalex100 with al
l elements of the local media. \par\pard\qj \li2448\sb0\sl-280\slmult0 \par\par
d\qj\li2448\sb0\sl-280\slmult0 \par\pard\qj\li2448\ri2269\sb257\sl-280\slmult0 \
up0 \expndtw-5\charscalex100 \ul0\nosupersub\cf32\f33\fs24 Recommendation 4: \ul
0\nosupersub\cf12\f13\fs24 Embassy Phnom Penh should develop and implement \lin
e \up0 \expndtw-5\charscalex100 a plan targeted to the media and mission personn
el explaining the information \line \up0 \expndtw-8\charscalex100 resource cente
r\u8217?s available services and encouraging the center\u8217?s use. \up0 \expnd
tw-9\charscalex100 (Action: \par\pard\ql \li2448\sb24\sl-276\slmult0 \up0 \expnd
tw-5\charscalex100 Embassy Phnom Penh) \par\pard\ql \li2160\sb0\sl-299\slmult0 \
par\pard\ql\li2160\sb0\sl-299\slmult0 \par\pard\ql\li2160\sb67\sl-299\slmult0 \u
p0 \expndtw-8\charscalex100 \ul0\nosupersub\cf33\f34\fs26 American Corners \par\
pard\ql \li2160\ri1958\sb281\sl-300\slmult0\fi360 \up0 \expndtw-4\charscalex100
\ul0\nosupersub\cf12\f13\fs24 American Corners are partnerships with host countr
y institutions that feature \up0 \expndtw-7\charscalex100 a diverse collection o
f English language materials focusing on the United States, \line \up0 \expndtw
-5\charscalex100 Internet access computers, bilingual staff, and space used for
programming targeted \up0 \expndtw-6\charscalex100 toward the embassy\u8217?s st
rategic goals. American Corners provide a low cost means of \up0 \expndtw-9\cha
rscalex100 reaching large, diverse audiences. \par\pard\ql \li2640\sb0\sl-276\sl
mult0 \par\pard\ql\li2640\sb4\sl-276\slmult0 \up0 \expndtw-5\charscalex100 At pr
esent, the mission supports two American Corners and has a strong \par\pard\ql \
li2160\ri1909\sb5\sl-300\slmult0 \up0 \expndtw-6\charscalex100 justification for
a third. The one at Pannasastra University of Cambodia located in \line \up0
\expndtw-5\charscalex100 Phnom Penh is active as a platform for programs holding
an average of one event \line \up0 \expndtw-6\charscalex100 per month. The av
ailable space includes an auditorium with a capacity of 600 people \line \up0 \
expndtw-6\charscalex100 as well as rooms for smaller groups. The university mak

es the auditorium as well as \line \up0 \expndtw-6\charscalex100 smaller meeting

rooms available for programming on two weeks notice at no charge \line \up0 \ex
pndtw-6\charscalex100 to the U.S. government. With limited ability to process v
isitors into the embassy \par\pard\qj \li2160\ri1936\sb0\sl-300\slmult0 \up0 \ex
pndtw-5\charscalex100 compound, this is a significant benefit of the American C
orners partnership with the \up0 \expndtw-11\charscalex95 university. \par\pard\
li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb1
94\sl-207\slmult0\fi0\tx10945 \up0 \expndtw-1\charscalex100 \ul0\nosupersub\cf15
\f16\fs16 OIG Report No. ISP-I-07-24A, Inspection of Embassy Phnom Penh, Cambodi
a - August 2007\tab \dn2 \expndtw0\charscalex105 \ul0\nosupersub\cf17\f18\fs17 2
9\ul0\nosupersub\cf18\f19\fs18 .\par\pard\ql \li3930\sb207\sl-322\slmult0 \up0
\expndtw0\charscalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIF
IED
{\shp {\*\shpinst\shpleft10800\shptop14611\shpright11340\shpbottom14611\shpfhdr0
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}{\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 7368044}}{\sp
{\sn lineWidth}{\sv 146755}}
}}
{\shp {\*\shpinst\shpleft2160\shptop14495\shpright11340\shpbottom14495\shpfhdr0\
shpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz60\shplid1{\sp{\sn shapeType}
{\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 2039586}}{\sp{
\sn lineWidth}{\sv 5644}}
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{\shp {\*\shpinst\shpleft2160\shptop7658\shpright10080\shpbottom7658\shpfhdr0\sh
pbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz77\shplid2{\sp{\sn shapeType}{\
sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 15000545}}{\sp{\
sn lineWidth}{\sv 869244}}
}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g33}{\bkmkend Pg33}\par\pard\ql \li3379\sb293\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
ql \li2176\sb0\sl-300\slmult0 \par\pard\ql\li2176\sb0\sl-300\slmult0 \par\pard\q
l\li2176\ri2023\sb237\sl-300\slmult0\fi480 \up0 \expndtw-6\charscalex100 \ul0\no
supersub\cf12\f13\fs24 While successful in meeting local needs and attracting au
diences, a second \line \up0 \expndtw-4\charscalex100 American Corners at the Kh
mer Institute for Democracy, located in Kompong \line \up0 \expndtw-5\charscalex
100 Cham, is not receiving the expected host institution support. Consequently,
the \line \up0 \expndtw-6\charscalex100 public affairs section is investigating
the possibility of moving the operation to \line \up0 \expndtw-5\charscalex100
another site to better serve the chiefly Muslim population of this area. In a
ddition, \line \up0 \expndtw-5\charscalex100 conditions appear auspicious for op
ening a third American Corners in Battambang, \line \up0 \expndtw-6\charscalex10
0 the country\u8217?s second largest city and fertile ground for public diplomac
y work. The \line \up0 \expndtw-5\charscalex100 regional information resource o
fficer suggested that the embassy send a proposal to \line \up0 \expndtw-7\chars
calex100 the American Corners Review Board in Washington, DC, to evaluate the id
ea fully. \line \up0 \expndtw-7\charscalex100 The OIG team concurs with the sugg
estion to have the board review this proposal. \par\pard\ql \li2176\sb0\sl-299\s
lmult0 \par\pard\ql\li2176\sb102\sl-299\slmult0 \up0 \expndtw-9\charscalex100 \u
l0\nosupersub\cf33\f34\fs26 English Language Teaching \par\pard\ql \li2536\sb0\s
l-276\slmult0 \par\pard\ql\li2536\sb24\sl-276\slmult0 \up0 \expndtw-5\charscalex
100 \ul0\nosupersub\cf12\f13\fs24 The English language fellow program has proved
a successful tool for democ-\par\pard\ql \li2176\ri1923\sb5\sl-300\slmult0 \up0
\expndtw-6\charscalex100 racy building in Cambodia. The spread of English inc
reases opportunities for access \line \up0 \expndtw-4\charscalex100 to books, ne
wspapers, and - most importantly - Internet sites not available in the \line \up
0 \expndtw-5\charscalex100 Khmer language. Thus, English fosters the goal of f
reedom of information. In-\line \up0 \expndtw-4\charscalex100 terest in learni
ng English is high throughout the country, and the host government \line \up0 \e
xpndtw-8\charscalex100 welcomes its spread. \par\pard\ql \li2176\ri1995\sb260\sl
-300\slmult0\fi539 \up0 \expndtw-6\charscalex100 Funded by the Bureau of Educat

ional and Cultural Affairs, the English lan-\line \up0 \expndtw-6\charscalex100

guage fellow program provides American professional expertise in teaching Englis
h \line \up0 \expndtw-6\charscalex100 as a foreign language. It does so by send
ing American experts on 10-month fellow-\line \up0 \expndtw-6\charscalex100 ship
s to overseas academic institutions. By advancing mutual understanding objec-\l
ine \up0 \expndtw-7\charscalex100 tives, the fellows also convey the concepts of
American values, representative gov-\line \up0 \expndtw-6\charscalex100 ernmen
t, free enterprise, and the rule of law. Currently, a senior English language
\line \up0 \expndtw-7\charscalex100 fellow works at the Royal University of Phn
om Penh developing materials and cur-\line \up0 \expndtw-6\charscalex100 riculum
for the university\u8217?s professors of English. In addition, the fellow con
ducts \line \up0 \expndtw-6\charscalex100 a methodology course at the university
and several courses for trainers of secondary \line \up0 \expndtw-5\charscalex
100 school English teachers at six regional training centers located throughout
the coun-\line \up0 \expndtw-6\charscalex100 try. The fellow\u8217?s efforts to
prepare teachers and professors who conduct classes in \line \up0 \expndtw-6\ch
arscalex100 English have exponential possibilities for promoting English in Camb
odia. \par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par
\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li10
45\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult
0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard
\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb
0\sl-218\slmult0\par\pard\li1045\sb65\sl-218\slmult0\fi0\tx3481 \dn2 \expndtw0\c
harscalex105 \ul0\nosupersub\cf17\f18\fs17 30\ul0\nosupersub\cf19\f20\fs18 \ul0
\nosupersub\cf18\f19\fs18 .\tab \up0 \expndtw-1\charscalex100 \ul0\nosupersub\cf
15\f16\fs16 OIG Report No. ISP-I-07-24A, Inspection of Embassy Phnom Penh, Cambo
dia - August 2007\par\pard\ql \li3379\sb228\sl-322\slmult0 \up0 \expndtw0\charsc
alex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED
{\shp {\*\shpinst\shpleft900\shptop14431\shpright10080\shpbottom14431\shpfhdr0\s
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{\shp {\*\shpinst\shpleft900\shptop14572\shpright1440\shpbottom14572\shpfhdr0\sh
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}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
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scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
ql \li2147\sb0\sl-299\slmult0 \par\pard\ql\li2147\sb0\sl-299\slmult0 \par\pard\q
l\li2147\sb0\sl-299\slmult0 \par\pard\ql\li2147\sb100\sl-299\slmult0 \up0 \expnd
tw-9\charscalex100 \ul0\nosupersub\cf34\f35\fs26 Web Site \par\pard\ql \li2147\s
b0\sl-300\slmult0 \par\pard\ql\li2147\ri2110\sb1\sl-300\slmult0\fi360 \up0 \expn
dtw-5\charscalex100 \ul0\nosupersub\cf12\f13\fs24 Outreach to non-English speake
rs is about to increase. The public affairs sec-\line \up0 \expndtw-7\charscale
x100 tion is developing a web site in the Khmer language that will parallel the
embassy\u8217?s \line \up0 \expndtw-5\charscalex100 English language site. The
Khmer site was nearing completion and scheduled to \line \up0 \expndtw-6\charsca
lex100 go online in March 2007. With it, the embassy will be the first diplomat
ic mission \line \up0 \expndtw-5\charscalex100 in Cambodia to have a site in the
Khmer language, which has unique characters not \line \up0 \expndtw-8\charscale
x100 used by other languages. \par\pard\ql \li2147\sb0\sl-287\slmult0 \par\pard\
ql\li2147\sb0\sl-287\slmult0 \par\pard\ql\li2147\sb277\sl-287\slmult0 \up0 \expn
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ROADCASTING\ul0\nosupersub\cf28\f29\fs33 B\ul0\nosupersub\cf29\f30\fs23 OARD\u
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8\f29\fs33 G\ul0\nosupersub\cf29\f30\fs23 OVERNORS \par\pard\ql \li2147\ri1966\
sb263\sl-300\slmult0\fi360 \up0 \expndtw-5\charscalex100 \ul0\nosupersub\cf12\f1

3\fs24 Radio Free Asia provides independent news coverage in Cambodia on short \
line \up0 \expndtw-7\charscalex100 wave radio as well as via a Khmer-language In
ternet site. A local news bureau in \line \up0 \expndtw-5\charscalex100 Phnom P
enh - with 10 locally employed staff and 15 stringers - reports, edits, and \li
ne \up0 \expndtw-5\charscalex100 records the stories. The news bureau sends bro
adcasts by Internet to Washington, \line \up0 \expndtw-6\charscalex100 where Rad
io Free Asia staff review and then transmit the programs. The news bu-\line \u
p0 \expndtw-5\charscalex100 reau also maintains a web site in Khmer and English.
The Phnom Penh staff access \line \up0 \expndtw-4\charscalex100 the technical
set up for the site in Washington through the contents management \line \up0 \e
xpndtw-4\charscalex100 system. It is possible to listen to radio broadcasts thr
ough the site. For the month \line \up0 \expndtw-6\charscalex100 of January 20
07, the Khmer site had almost 320,000 hits, a remarkable increase from \line \up
0 \expndtw-9\charscalex100 January 2006, which saw nearly 255,000. \par\pard\ql
\li2507\sb260\sl-276\slmult0 \up0 \expndtw-6\charscalex100 The International Bro
adcasting Bureau marketing office in Bangkok has con-\par\pard\ql \li2147\ri1928
\sb5\sl-300\slmult0 \up0 \expndtw-5\charscalex100 tracted with two Phnom Penh ra
dio stations, 102 FM and 105 FM, to carry programs \up0 \expndtw-5\charscalex100
in Khmer and has placed receivers at those stations to pick up the broadcasts.
The \up0 \expndtw-5\charscalex100 marketing office pays the stations to carry p
rograms. The news bureau is not in-\line \up0 \expndtw-6\charscalex100 volved w
ith this contract. \par\pard\ql \li2507\sb0\sl-276\slmult0 \par\pard\ql\li2507\s
b4\sl-276\slmult0 \up0 \expndtw-7\charscalex100 Radio Free Asia requested its ow
n local frequency, but Cambodian officials \par\pard\qj \li2147\ri2048\sb5\sl-30
0\slmult0 \up0 \expndtw-6\charscalex100 turned down the request, citing a lack o
f available frequencies. No other new appli\up0 \expndtw-7\charscalex100 catio
ns for broadcast licenses have received approval since then. \par\pard\ql \li248
7\sb0\sl-230\slmult0 \par\pard\ql\li2487\sb8\sl-230\slmult0 \up0 \expndtw-2\char
scalex100 \ul0\nosupersub\cf30\f31\fs20 (b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (
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-230\slmult0 \up0 \expndtw-2\charscalex100 (b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b
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not see direct host government interference in Radio Free Asia \up0 \expndtw-6\
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x100 \ul0\nosupersub\cf15\f16\fs16 OIG Report No. ISP-I-07-24A, Inspection of Em
bassy Phnom Penh, Cambodia - August 2007\tab \dn2 \expndtw0\charscalex105 \ul0\n
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b207\sl-322\slmult0 \up0 \expndtw0\charscalex106 \ul0\nosupersub\cf40\f41\fs28\u
l SENSITIVE BUT UNCLASSIFIED
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}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
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supersub\cf12\f13\fs24 The news bureau does not receive support from the embassy
and is not part of \up0 \expndtw-6\charscalex100 ICASS. It leases an office of
about 600 square meters for $900 a month and pro\up0 \expndtw-7\charscalex100
vides its own security. Occasionally, the public affairs section facilitates c
ustoms \up0 \expndtw-8\charscalex100 clearance for equipment shipments. \par\par
d\ql \li2173\sb0\sl-287\slmult0 \par\pard\ql\li2173\sb0\sl-287\slmult0 \par\pard
\ql\li2173\sb277\sl-287\slmult0 \up0 \expndtw-11\charscalex87 \ul0\nosupersub\cf
28\f29\fs33 C\ul0\nosupersub\cf29\f30\fs23 ONSULAR\ul0\nosupersub\cf28\f29\fs33
A\ul0\nosupersub\cf29\f30\fs23 FFAIRS \par\pard\ql \li2173\ri1910\sb268\sl-294\
slmult0\fi360 \up0 \expndtw-5\charscalex100 \ul0\nosupersub\cf12\f13\fs24 Phnom
Penh has a small to medium-sized consular section with management \line \up0 \ex

pndtw-7\charscalex100 problems that rival those of larger sections. Only three

of its 13 locally employed \line \up0 \expndtw-5\charscalex100 staff (FSN and
EFM) have been on the job for over eight months, and only one over \line \up0 \
expndtw-6\charscalex100 two years. During the inspection and after a five-year
hiatus, IV processing returned \line \up0 \expndtw-4\charscalex100 to Phnom Penh
without experienced staff to help restart the operation. The sec-\line \up0 \
expndtw-6\charscalex100 tion is only just recovering from a nonimmigrant visa (N
IV) fraud investigation that \line \up0 \expndtw-5\charscalex100 resulted in thr
ee firings. The rampant corruption in Cambodian society affects every \line \dn
4 \expndtw-7\charscalex100 aspect of consular processing \up0 \expndtw-3\charsc
alex100 \ul0\nosupersub\cf30\f31\fs20 (b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)
(b) (2)(b) (2) \par\pard\ql \li2153\sb21\sl-276\slmult0\tx3577 \up0 \expndtw-3\c
harscalex100 (b) (2)(b) (2) \tab \dn4 \expndtw-5\charscalex100 \ul0\nosupersub\c
f12\f13\fs24 Consular management has taken some important steps to rebuild the \
par\pard\ql \li2174\sb64\sl-276\slmult0 \up0 \expndtw-8\charscalex100 section\u8
217?s capacity, but there is much more to do. \par\pard\ql \li2173\sb0\sl-299\sl
mult0 \par\pard\ql\li2173\sb126\sl-299\slmult0 \up0 \expndtw-9\charscalex100 \ul
0\nosupersub\cf34\f35\fs26 Consular Management \par\pard\ql \li2173\ri1923\sb281
\sl-300\slmult0\fi360 \up0 \expndtw-6\charscalex100 \ul0\nosupersub\cf12\f13\fs2
4 The embassy\u8217?s move to a new chancery gave the consular section very func
tional \line \up0 \expndtw-6\charscalex100 space. There is a spacious consular
entrance, covered overflow waiting space in an \line \up0 \expndtw-6\charscalex1
00 attractive garden setting, and a well-designed interior waiting room. There
are ad-\line \up0 \expndtw-6\charscalex100 equate interview windows, although al
l are occupied during the morning intake and \line \up0 \expndtw-6\charscalex100
interview hours. In the staff area, there is some wasted area, with an enclos
ed recep-\line \up0 \expndtw-6\charscalex100 tion window the size of a small of
fice and a privacy booth that is abnormally large \line \up0 \expndtw-6\charscal
ex100 and may be ideal, with minor alterations, for a fraud prevention unit and
interview \line \up0 \expndtw-6\charscalex100 area. Staffing is also adequate,
with one exception discussed in the fraud preven-\par\pard\ql \li2174\ri1912\sb0
\sl-300\slmult0 \up0 \expndtw-6\charscalex100 tion section of this report, and
will be generous once the locally employed staff are \line \up0 \expndtw-5\char
scalex100 more experienced. Management has focused appropriately on the hiring
and training \line \up0 \expndtw-6\charscalex100 of new FSN staff during the p
ast three months, while ensuring that all have taken \line \up0 \expndtw-8\chars
calex100 online training. \par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb
0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\s
lmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par
\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li10
45\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl218\slmult0\par\pard\li1045\sb159\sl-218\slmult0\fi0\tx3481 \dn2 \expndtw0\chars
calex105 \ul0\nosupersub\cf17\f18\fs17 32\ul0\nosupersub\cf31\f32\fs18 \ul0\nos
upersub\cf27\f28\fs18 .\tab \up0 \expndtw-1\charscalex100 \ul0\nosupersub\cf15\f
16\fs16 OIG Report No. ISP-I-07-24A, Inspection of Embassy Phnom Penh, Cambodia
- August 2007\par\pard\ql \li3379\sb228\sl-322\slmult0 \up0 \expndtw0\charscalex
106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED
{\shp {\*\shpinst\shpleft900\shptop14431\shpright10080\shpbottom14431\shpfhdr0\s
hpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz38\shplid0{\sp{\sn shapeType}{
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{\shp {\*\shpinst\shpleft4970\shptop6435\shpright9754\shpbottom6746\shpfhdr0\shp
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{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{

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{\sp{\sn pSegmentInfo}{\sv 2;13;16384;45824;1;45824;1;45824;1;45824;1;45824;1;45
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{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
15}}{\sp{\sn fLine}{\sv 0}}{\sp{\sn lineType}{\sv 0}}{\sp{\sn fArrowheadsOK}{\sv
1}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 0}}
}}
{\shp {\*\shpinst\shpleft2153\shptop6735\shpright3437\shpbottom7046\shpfhdr0\shp
bxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz195\shplid3
{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{
\sn geoRight}{\sv 1284}}{\sp{\sn geoBottom}{\sv 311}}
{\sp{\sn pVerticies}{\sv 8;6;(1,311);(1284,311);(1284,0);(1,0);(1,311);(1,311)}}
{\sp{\sn pSegmentInfo}{\sv 2;13;16384;45824;1;45824;1;45824;1;45824;1;45824;1;45
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{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
15}}{\sp{\sn fLine}{\sv 0}}{\sp{\sn lineType}{\sv 0}}{\sp{\sn fArrowheadsOK}{\sv
1}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 0}}
}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g36}{\bkmkend Pg36}\par\pard\ql \li3930\sb293\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
ql \li2160\sb0\sl-300\slmult0 \par\pard\ql\li2160\sb0\sl-300\slmult0 \par\pard\q
l\li2160\ri1975\sb237\sl-300\slmult0\fi360 \up0 \expndtw-5\charscalex100 \ul0\no
supersub\cf12\f13\fs24 The consular section manages its own NIV appointments. C
onsular manage-\line \up0 \expndtw-5\charscalex100 ment is looking into particip
ation in a regional call center or appointment manage-\line \up0 \expndtw-6\char
scalex100 ment operation, although this may be difficult for a variety of reaso
ns, including the \line \up0 \expndtw-7\charscalex100 lack of Khmer language sk
ills elsewhere in the region, shrinking NIV workload, and \line \up0 \expndtw-5\
charscalex100 potential limitations on pay for service telephone options in Camb
odia. Because the \line \up0 \expndtw-5\charscalex100 section runs no appointme
nt backlog most of the year, the scheduler gives out all \line \up0 \expndtw-5\
charscalex100 appointments for the next day at 7:30 a.m. The National Visa Cent
er handles all IV \line \up0 \expndtw-6\charscalex100 appointments, and initiall
y the first two months of IV appointments were all sched-\line \up0 \expndtw-8\
charscalex100 uled for 7:00 a.m. Obviously having all the day\u8217?s visa appl
icants arrive at virtually \line \up0 \expndtw-8\charscalex100 the same time cau
ses congestion at the access door, where the applicants are security \par\pard\q
j \li2160\ri1943\sb0\sl-300\slmult0 \up0 \expndtw-6\charscalex100 screened, as w
ell as in the waiting room. Staggering its appointments would rational\up0 \exp
ndtw-6\charscalex100 ize workflow, take pressure away from the security screener
s, and reduce the amount \up0 \expndtw-9\charscalex100 of time individuals wait
inside for service. \par\pard\qj \li2448\sb0\sl-286\slmult0 \par\pard\qj\li2448
\sb0\sl-286\slmult0 \par\pard\qj\li2448\ri2216\sb240\sl-286\slmult0 \up0 \expndt
w-5\charscalex100 \ul0\nosupersub\cf32\f33\fs24 Recommendation 5:\ul0\nosupersub
\cf12\f13\fs24 Embassy Phnom Penh should develop a standard op\up0 \expndtw-4\
charscalex100 erating procedure to stagger its nonimmigrant visa appointments an
d instruct \up0 \expndtw-5\charscalex100 the National Visa Center to stagger the
immigrant visa appointments. (Action: \up0 \expndtw-6\charscalex100 Embassy Ph
nom Penh) \par\pard\qj \li2160\sb0\sl-300\slmult0 \par\pard\qj\li2160\ri2047\sb2
03\sl-300\slmult0\fi360 \up0 \expndtw-5\charscalex100 There is some inequity in
the grade structure and the allocation of work. Until \up0 \expndtw-7\charscal
ex100 a couple of weeks before the inspection, the consular section chief was
essentially \up0 \expndtw-6\charscalex100 running every unit in the section. Sh
e recently assigned responsibility and oversight \up0 \expndtw-7\charscalex100 o
f day-to-day operations in the NIV, IV, and American citizens services (ACS) un
its \up0 \expndtw-5\charscalex100 to the three full-time consular officers. Tha
t is a promising start to rationalizing the \up0 \expndtw-6\charscalex100 sectio

n\u8217?s structure, devolving responsibility for routine tasks, and training th

e other \up0 \expndtw-4\charscalex100 officers - all consular cone or aspiring c
onsular cone officers - to be future manag\up0 \expndtw-5\charscalex100 ers. Th
e OIG team discussed ways to go even further in empowering the American \up0 \ex
pndtw-8\charscalex100 staff while maintaining overall control of the section.
\par\pard\ql \li2160\ri1941\sb260\sl-300\slmult0\fi360 \up0 \expndtw-7\charscale
x100 All but two of the locally employed staff are FSN-7s. One of the ACS po
sitions \line \up0 \expndtw-6\charscalex100 is an FSN-6, yet that position, once
the incumbent is fully trained, will be doing the \line \up0 \expndtw-6\charsca
lex100 same work as the FSN-7 ACS staff member. The ACS FSN-6 already has a mu
ch \line \up0 \expndtw-5\charscalex100 more responsible and complex job than mos
t of the FSN-7 NIV assistants. Many \line \up0 \expndtw-7\charscalex100 consul
ar sections with small ACS teams have two or more locally employed staff \line \
up0 \expndtw-5\charscalex100 members at the same grade and cross train them comp
letely on the full range of \line \up0 \expndtw-6\charscalex100 ACS work, even t
hough each may have primary responsibility for discrete functions \line \up0 \ex
pndtw-5\charscalex100 such as federal benefits and the warden system. There is
more than enough complex \line \up0 \expndtw-5\charscalex100 ACS work and much t
o be done to enhance the warden network and outreach ef-\line \up0 \expndtw-6\ch
arscalex100 forts. \up0 \expndtw-7\charscalex100 (See the ACS section of this r
eport.) \par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\p
ar\pard\li2158\sb74\sl-207\slmult0\fi0\tx10945 \up0 \expndtw-1\charscalex100 \ul
0\nosupersub\cf15\f16\fs16 OIG Report No. ISP-I-07-24A, Inspection of Embassy Ph
nom Penh, Cambodia - August 2007\tab \dn2 \expndtw0\charscalex105 \ul0\nosupersu
b\cf17\f18\fs17 33\ul0\nosupersub\cf18\f19\fs18 .\par\pard\ql \li3930\sb207\sl322\slmult0 \up0 \expndtw0\charscalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSIT
IVE BUT UNCLASSIFIED
{\shp {\*\shpinst\shpleft10800\shptop14611\shpright11340\shpbottom14611\shpfhdr0
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{\shp {\*\shpinst\shpleft2160\shptop14495\shpright11340\shpbottom14495\shpfhdr0\
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{\shp {\*\shpinst\shpleft2160\shptop7026\shpright10080\shpbottom7026\shpfhdr0\sh
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}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g37}{\bkmkend Pg37}\par\pard\ql \li3379\sb293\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
ql \li2468\sb0\sl-276\slmult0 \par\pard\ql\li2468\sb0\sl-276\slmult0 \par\pard\q
l\li2468\sb0\sl-276\slmult0 \par\pard\ql\li2468\sb228\sl-276\slmult0 \up0 \expnd
tw-5\charscalex100 \ul0\nosupersub\cf32\f33\fs24 Recommendation 6:\ul0\nosupersu
b\cf12\f13\fs24 Embassy Phnom Penh should rewrite the position \par\pard\ql \l
i2468\ri2267\sb21\sl-280\slmult0 \up0 \expndtw-6\charscalex100 description of t
he American citizens services FSN-6 to make it parallel to that \up0 \expndtw-6\
charscalex100 of the other American citizens services assistant and cross train
them fully. \up0 \expndtw-7\charscalex100 (Action: Embassy Phnom Penh) \par\pa
rd\ql \li2180\sb0\sl-290\slmult0 \par\pard\ql\li2180\ri1976\sb222\sl-290\slmult0
\fi360 \up0 \expndtw-5\charscalex100 The consular section has two EFMs prescreen
ing NIV applications, coordinat-\line \up0 \expndtw-6\charscalex100 ing DNA test
ing for IV cases, and assisting the ACS section at the intake window. \line \up0
\expndtw-4\charscalex100 These EFMs are underused, but, during the inspection,
consular management began \line \up0 \expndtw-5\charscalex100 training them to a
ssist in IV document screening where help is much needed. The \line \dn4 \expnd
tw-4\charscalex100 OIG team proposed that they could be used for \up0 \expndtw-3

\charscalex100 \ul0\nosupersub\cf30\f31\fs20 (b) (2)(b) (2)(b) (2)(b) (2)(b) (2)

\par\pard\ql \li2159\sb22\sl-276\slmult0\tx5896 \up0 \expndtw-3\charscalex100 (
b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2) \tab \dn4 \expndtw-5\charscalex100 \ul
0\nosupersub\cf12\f13\fs24 The OIG team also discussed ideas with the \par\pard\
qj \li2180\ri2076\sb45\sl-300\slmult0 \up0 \expndtw-5\charscalex100 chief of t
he section about using the consular cashier for other functions that might \up0
\expndtw-5\charscalex100 enhance his job while providing essential functions at
this high fraud post. \par\pard\ql \li2180\ri1943\sb240\sl-300\slmult0\fi360 \up
0 \expndtw-5\charscalex100 In the effort to reconstruct the NIV unit following s
everal dismissals for mal-\line \up0 \expndtw-5\charscalex100 feasance and to re
introduce IVs to Phnom Penh, the chief of consular section took \line \up0 \ex
pndtw-5\charscalex100 almost every operational decision back into her own portfo
lio. As mentioned above, \line \up0 \expndtw-6\charscalex100 she has begun to d
evolve some oversight and decisionmaking back to the two full-\line \up0 \expndt
w-5\charscalex100 time ELOs and to the mid-level IV officer. The section as a w
hole could benefit \line \up0 \expndtw-7\charscalex100 from having a clearer pic
ture of her priorities and timelines. All of the consular \line \up0 \expndtw
-5\charscalex100 staff should be part of a consultative management process so
that they are not just \line \up0 \expndtw-7\charscalex100 the recipients of de
cisions but part of the initiatives. Even inexperienced locally \line \up0 \ex
pndtw-5\charscalex100 employed staff commented that much was done without their
input when they had \line \up0 \expndtw-6\charscalex100 ideas to contribute tha
t might have mitigated later changes to workflow or processes. \line \up0 \expnd
tw-5\charscalex100 The OIG team discussed ways to improve communication and the
team dynamic \line \up0 \expndtw-6\charscalex100 with the consular section chief
. \par\pard\ql \li2180\sb0\sl-299\slmult0 \par\pard\ql\li2180\sb122\sl-299\slmul
t0 \up0 \expndtw-7\charscalex100 \ul0\nosupersub\cf34\f35\fs26 Visas \par\pard\q
l \li2540\sb260\sl-276\slmult0\tx7542 \dn4 \expndtw-6\charscalex100 \ul0\nosuper
sub\cf12\f13\fs24 IV processing is the elephant in the consular section. \tab \u
p0 \expndtw-3\charscalex100 \ul0\nosupersub\cf30\f31\fs20 (b) (2)(b) (2)(b) (2)(
b) (2) \par\pard\ql \li2159\sb24\sl-276\slmult0\tx8447 \up0 \expndtw-2\charscale
x100 (b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (
2) \tab \dn4 \expndtw-7\charscalex100 \ul0\nosupersub\cf12\f13\fs24 Embassy Bang
-\par\pard\qj \li2180\ri1888\sb45\sl-300\slmult0 \up0 \expndtw-6\charscalex100 k
ok processed Cambodian IVs for the past five years, and they provided critical s
up-\line \up0 \expndtw-5\charscalex100 port during the transfer of operations,
ranging from training in Bangkok for Phnom \line \up0 \expndtw-6\charscalex100 P
enh\u8217?s new locally employed staff to providing temporary duty help to Phno
m Penh \line \up0 \expndtw-6\charscalex100 during the first few weeks of IV res
umption. Although there will inevitably be grow-\line \up0 \expndtw-5\charscale
x100 ing pains, the Phnom Penh IV team is talented, motivated, and well organize
d. They \line \up0 \expndtw-7\charscalex100 have two immediate challenges, howe
ver. Bangkok returned 27 boxes of Category I \line \up0 \expndtw-7\charscalex1
00 (visa ineligibility) files to Phnom Penh instead of scanning, culling, and s
ending them \line \up0 \expndtw-7\charscalex100 to the Kentucky Consular Center
as required, so that task now falls to Phnom Penh\u8217?s \par\pard\li1045\sb0\s
l-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmu
lt0\par\pard\li1045\sb3\sl-218\slmult0\fi0\tx3481 \dn2 \expndtw0\charscalex105 \
ul0\nosupersub\cf17\f18\fs17 34\ul0\nosupersub\cf31\f32\fs18 \ul0\nosupersub\cf
27\f28\fs18 .\tab \up0 \expndtw-1\charscalex100 \ul0\nosupersub\cf15\f16\fs16 OI
G Report No. ISP-I-07-24A, Inspection of Embassy Phnom Penh, Cambodia - August 2
007\par\pard\ql \li3379\sb228\sl-322\slmult0 \up0 \expndtw0\charscalex106 \ul0\n
osupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED
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g38}{\bkmkend Pg38}\par\pard\ql \li3930\sb293\sl-322\slmult0 \up0 \expndtw0\char
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ub\cf12\f13\fs24 small consular section. \tab \up0 \expndtw-3\charscalex100 \ul0

\nosupersub\cf30\f31\fs20 (b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (
2)(b) (2)(b) (2) \par\pard\ql \li2139\sb42\sl-230\slmult0 \up0 \expndtw-2\charsc
alex100 (b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b
) (2)(b) (2)(b) (2)(b) (2) \par\pard\ql \li2139\sb70\sl-230\slmult0 \up0 \expndt
w-2\charscalex100 (b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2
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\sl-300\slmult0\fi360 \up0 \expndtw-6\charscalex100 \ul0\nosupersub\cf12\f13\fs2
4 In 2000, U.S. citizens adopted approximately 400 Cambodian children, the high
\line \up0 \expndtw-6\charscalex100 point in a dramatically increasing internati
onal adoption workload. In 2001, how-\line \up0 \expndtw-6\charscalex100 ever,
the U.S. government ceased accepting orphan petitions for Cambodia children, \li
ne \up0 \expndtw-6\charscalex100 in effect halting the adoption of Cambodian ch
ildren by U.S. citizens and their im-\line \up0 \expndtw-5\charscalex100 migrati
on to the United States. A number of other countries followed suit. This step
\line \up0 \expndtw-7\charscalex100 came in the wake of allegations of child t
rafficking and visa fraud in a country where \line \up0 \expndtw-6\charscalex100
adoptions occurred haphazardly, orphanages were unregulated, and children came
\line \up0 \expndtw-6\charscalex100 into care without the protection of proper
legal procedures. Since 2001, the U.S. \par\pard\ql \li2160\ri1957\sb0\sl-300\s
lmult0 \up0 \expndtw-4\charscalex100 government has worked with the government o
f Cambodia to introduce protections \line \up0 \expndtw-5\charscalex100 and pro
cesses in the placement, care, and documentation of Cambodian orphans. \line \u
p0 \expndtw-4\charscalex100 The Cambodian Senate approved the Hague Convention o
n Adoptions on Decem-\line \up0 \expndtw-6\charscalex100 ber 25, 2006, but the g
overnment is still debating sections of a draft adoption law. It \line \up0 \e
xpndtw-6\charscalex100 is unclear when orphan visa processing might resume in Ca
mbodia. Legislation and \line \up0 \expndtw-5\charscalex100 conventions may not
resolve all the problems relating to adoptions in a country rife \line \up0 \ex
pndtw-5\charscalex100 with corruption. When and if U.S. adoptions resume, the
impact on the IV unit is \line \up0 \expndtw-6\charscalex100 likely to be profou
nd, and IV staffing will certainly need to increase. \par\pard\ql \li2160\ri1941
\sb240\sl-300\slmult0\fi360 \up0 \expndtw-6\charscalex100 The NIV workload has d
ecreased steadily in the past few years and was never ro-\line \up0 \expndtw-5\c
harscalex100 bust to begin with, although with significant Cambodian immigration
to the United \line \up0 \expndtw-6\charscalex100 States and approximately 300,
000 Cambodians already resident there, the potential \line \up0 \expndtw-6\chars
calex100 for NIV growth exists. As with IVs, NIV work is plagued by fraud, rang
ing from \line \up0 \expndtw-4\charscalex100 relationship and identity fraud to
the more common presentation of fraudulent \line \up0 \expndtw-6\charscalex100
documents in support of visa applications. The refusal rate is high, the proce
ss well \line \up0 \expndtw-6\charscalex100 designed, and the chief of the con
sular section reviews every NIV case, issued or re-\line \up0 \expndtw-6\charsca
lex100 fused, for consistency and appropriateness. Given the section\u8217?s hi
story with malfea-\line \up0 \expndtw-4\charscalex100 sance and the modest NIV w
orkload, the OIG team found this a good management \line \up0 \expndtw-6\charsca
lex100 practice but encouraged the chief of section to try to review the cases
daily rather \line \up0 \expndtw-7\charscalex100 than periodically. The locall
y employed NIV staff is underemployed, but they assist \line \up0 \expndtw-6\ch
arscalex100 with ACS intake and could easily be trained to undertake additional
duties. (See the \line \up0 \expndtw-7\charscalex100 fraud prevention unit sect
ion.) \par\pard\qj \li2160\ri1935\sb240\sl-300\slmult0\fi360 \up0 \expndtw-5\cha
rscalex100 There are not many visa referrals, and those that the OIG team review
ed seemed \line \up0 \expndtw-5\charscalex100 to be appropriate. However, the p
ost is not conducting any validation studies on its \line \up0 \expndtw-6\charsc
alex100 referral cases, as required in 9 FAM Appendix K. Many referrals are for
large groups \line \up0 \expndtw-6\charscalex100 staying in the United States f
or several months, and it is important to validate their \par\pard\li2158\sb0\sl
-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmul
t0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\par

d\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb26\sl-207\slmult0\fi0\tx10945 \up0
\expndtw-1\charscalex100 \ul0\nosupersub\cf15\f16\fs16 OIG Report No. ISP-I-0724A, Inspection of Embassy Phnom Penh, Cambodia - August 2007\tab \dn2 \expndtw0
\charscalex105 \ul0\nosupersub\cf17\f18\fs17 35\ul0\nosupersub\cf27\f28\fs18 .\
par\pard\ql \li3930\sb207\sl-322\slmult0 \up0 \expndtw0\charscalex106 \ul0\nosup
ersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED
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{\shp {\*\shpinst\shpleft2140\shptop2340\shpright7951\shpbottom2651\shpfhdr0\shp
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}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g39}{\bkmkend Pg39}\par\pard\ql \li3379\sb293\sl-322\slmult0 \up0 \expndtw0\char
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ql \li2160\sb0\sl-300\slmult0 \par\pard\ql\li2160\sb0\sl-300\slmult0 \par\pard\q
l\li2160\ri1923\sb217\sl-300\slmult0 \up0 \expndtw-6\charscalex100 \ul0\nosupers
ub\cf12\f13\fs24 return to prevent abuse of U.S.-funded programs. As mentioned
earlier, the consular \up0 \expndtw-5\charscalex100 section cashier might be an
ideal employee to undertake these studies during non-\line \up0 \expndtw-6\char
scalex100 cashier hours. \par\pard\qj \li2448\ri2300\sb237\sl-280\slmult0 \up0 \

expndtw-5\charscalex100 \ul0\nosupersub\cf32\f33\fs24 Recommendation 7:\ul0\nosu

persub\cf12\f13\fs24 Embassy Phnom Penh should establish a procedure to \line
\up0 \expndtw-8\charscalex100 conduct annual validation studies of their referr
al cases. \up0 \expndtw-7\charscalex100 (Action: Embassy \par\pard\ql \li2448\s
b24\sl-276\slmult0 \up0 \expndtw-4\charscalex100 Phnom Penh) \par\pard\ql \li216
0\sb0\sl-299\slmult0 \par\pard\ql\li2160\sb0\sl-299\slmult0 \par\pard\ql\li2160\
sb67\sl-299\slmult0 \up0 \expndtw-8\charscalex100 \ul0\nosupersub\cf34\f35\fs26
American Citizens Services \par\pard\ql \li2160\ri1954\sb281\sl-300\slmult0\fi36
0 \up0 \expndtw-7\charscalex100 \ul0\nosupersub\cf12\f13\fs24 Given Cambodia\u82
17?s history of political instability, its poor public health and law \line \up
0 \expndtw-5\charscalex100 enforcement infrastructure, a lack of economic resou
rces, and the lure to both bona \line \up0 \expndtw-7\charscalex100 fide tourist
s and less savory adventurers, ACS work can be very challenging. Ar-\line \up0
\expndtw-7\charscalex100 rest cases often involve debauchery or pedophilia and r
equire liaison with U.S. law \line \up0 \expndtw-6\charscalex100 enforcement off
icials in Bangkok. Street crime generates requests for emergency \line \up0 \ex
pndtw-7\charscalex100 passport replacement. Every Monday dozens of U.S. citize
ns arrive at the embassy, \line \up0 \expndtw-7\charscalex100 off weekend fligh
ts from the United States, to swear out affidavits of eligibility to \line \up0
\expndtw-5\charscalex100 marry (required by the government of Cambodia) so tha
t they can proceed to marry \line \up0 \expndtw-5\charscalex100 persons they usu
ally have never met - some bona fide and some only to beget im-\line \up0 \expnd
tw-5\charscalex100 migration status. Cambodia must be one of the countries wit
h the greatest demand \line \up0 \expndtw-5\charscalex100 worldwide for extra pa
ssport pages, given that every trip to the region requires one \line \up0 \expnd
tw-6\charscalex100 or more passport pages for the limited validity visas. There
are even a few federal \line \up0 \expndtw-5\charscalex100 benefits recipients
resident in Cambodia, and the number will grow in the future. \line \up0 \expndt
w-5\charscalex100 Yet the social security forms the consular section maintains a
re outdated, and neither \line \up0 \expndtw-7\charscalex100 the officers nor th
e locally employed staff have any federal benefits training. \par\pard\ql \li25
20\sb0\sl-276\slmult0 \par\pard\ql\li2520\sb4\sl-276\slmult0 \up0 \expndtw-5\cha
rscalex100 During the inspection, the embassy hosted its annual warden event, wi
th about \par\pard\ql \li2160\sb1\sl-256\slmult0\tx5205 \dn4 \expndtw-7\charscal
ex100 30 of the 40 wardens attending. \tab \up0 \expndtw-3\charscalex100 \ul0\n
osupersub\cf30\f31\fs20 (b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)
\par\pard\ql \li2140\sb46\sl-230\slmult0 \up0 \expndtw-2\charscalex100 (b) (2)(
b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b)
(2) \par\pard\ql \li2140\sb52\sl-276\slmult0\tx2781 \up0 \expndtw-3\charscalex10
0 (b) \tab \dn4 \expndtw-5\charscalex100 \ul0\nosupersub\cf12\f13\fs24 U.S. citi
zens register online and provide contact phone numbers, but in a coup \par\pard\
ql \li2140\sb0\sl-216\slmult0 \up0 \expndtw-4\charscalex100 \ul0\nosupersub\cf30
\f31\fs20 (2)\ul0\nosupersub\cf12\f13\fs24 a natural disaster those methods of
communication are useless, and wardens need \par\pard\ql \li2160\ri1914\sb129\sl
-300\slmult0 \up0 \expndtw-5\charscalex100 to know what to do in such scenarios.
Consular management is committed to work-\line \up0 \expndtw-4\charscalex100 i
ng with the RSO to remedy this situation. The OIG team also recommended infor-\
line \up0 \expndtw-4\charscalex100 mally that the consular section conduct outre
ach in the more remote tourist areas to \line \up0 \expndtw-6\charscalex100 esta
blish contacts in hospitals, police headquarters, major hotels, tour companies,
and \line \up0 \expndtw-5\charscalex100 other locations to expand the emergency
network. The public affairs section could \line \up0 \expndtw-5\charscalex100 l
everage a consular outreach program by having the consular officers speak to \pa
r\pard\qj \li2160\ri2052\sb0\sl-300\slmult0 \up0 \expndtw-5\charscalex100 studen
t groups, give presentations about life in the United States, and maintain con-\
line \up0 \expndtw-6\charscalex100 tacts with other groups of interest outside
the capital. \up0 \expndtw-8\charscalex100 (See public affairs section of \par\p
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.\tab \up0 \expndtw-1\charscalex100 \ul0\nosupersub\cf15\f16\fs16 OIG Report No.
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scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
ql \li2173\sb0\sl-299\slmult0 \par\pard\ql\li2173\sb0\sl-299\slmult0 \par\pard\q
l\li2173\sb259\sl-299\slmult0 \up0 \expndtw-9\charscalex100 \ul0\nosupersub\cf34

\f35\fs26 Fraud Prevention \par\pard\ql \li2513\sb0\sl-230\slmult0 \par\pard\ql\

li2513\sb68\sl-230\slmult0 \up0 \expndtw-2\charscalex100 \ul0\nosupersub\cf30\f3
1\fs20 (b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b)
(2)(b) (2)(b) (2) \par\pard\ql \li2153\sb70\sl-230\slmult0 \up0 \expndtw-2\char
scalex100 (b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)
(b) (2)(b) (2)(b) (2)(b) (2) \par\pard\ql \li2153\sb70\sl-230\slmult0 \up0 \expn
dtw-2\charscalex100 (b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b)
(2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2) \par\pard\ql \li2153\sb70\sl-230\slmult0
\up0 \expndtw-2\charscalex100 (b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(
b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2) \par\pard\ql \li2153\sb70\sl-230\slmul
t0 \up0 \expndtw-2\charscalex100 (b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (
2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2) \par\pard\ql \li2153\sb70\sl-230\sl
mult0 \up0 \expndtw-2\charscalex100 (b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b
) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2) \par\pard\ql \li2153\sb70
\sl-230\slmult0 \up0 \expndtw-2\charscalex100 (b) (2)(b) (2)(b) (2)(b) (2)(b) (2
)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2) \par\pard\ql \l
i2153\sb70\sl-230\slmult0 \up0 \expndtw-2\charscalex100 (b) (2)(b) (2)(b) (2)(b)
(2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2) \par\pard\ql
\li2153\sb70\sl-230\slmult0 \up0 \expndtw-2\charscalex100 (b) (2)(b) (2)(b) (2)
(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2) \p
ar\pard\ql \li2153\sb70\sl-230\slmult0 \up0 \expndtw-2\charscalex100 (b) (2)(b)
(2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)
(b) (2) \par\pard\ql \li2153\sb70\sl-230\slmult0 \up0 \expndtw-2\charscalex100 (
b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b)
(2)(b) (2)(b) (2) \par\pard\ql \li2153\sb70\sl-230\slmult0 \up0 \expndtw-2\chars
calex100 (b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(
b) (2)(b) (2)(b) (2)(b) (2) \par\pard\ql \li2153\sb70\sl-230\slmult0 \up0 \expnd
tw-2\charscalex100 (b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (
2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2) \par\pard\ql \li2153\sb70\sl-230\slmult0 \
up0 \expndtw-2\charscalex100 (b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b
) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2) \par\pard\ql \li2153\sb70\sl-230
\slmult0 \up0 \expndtw-2\charscalex100 (b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2
)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2) \par\pard\ql \li2153\s
b70\sl-230\slmult0 \up0 \expndtw-2\charscalex100 (b) (2)(b) (2)(b) (2)(b) (2)(b)
(2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2) \par\pard\ql
\li2153\sb70\sl-230\slmult0 \up0 \expndtw-2\charscalex100 (b) (2)(b) (2)(b) (2)
(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2) \p
ar\pard\ql \li2153\sb70\sl-230\slmult0 \up0 \expndtw-2\charscalex100 (b) (2)(b)
(2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)
\par\pard\ql \li2153\sb70\sl-230\slmult0 \up0 \expndtw-2\charscalex100 (b) (2)(
b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b)
(2) \par\pard\ql \li2153\sb70\sl-230\slmult0 \up0 \expndtw-2\charscalex100 (b) (
2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(
b) (2) \par\pard\ql \li2153\sb70\sl-230\slmult0 \up0 \expndtw-2\charscalex100 (b
) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (
2)(b) (2)(b) (2) \par\pard\ql \li2153\sb70\sl-230\slmult0 \up0 \expndtw-2\charsc
alex100 (b) (2) \par\pard\ql \li2441\sb0\sl-230\slmult0 \par\pard\ql\li2441\sb0\
sl-230\slmult0 \par\pard\ql\li2441\sb0\sl-230\slmult0 \par\pard\ql\li2441\sb200\
sl-230\slmult0\tx4609 \dn2 \expndtw-2\charscalex100 (b) (2)(b) (2)(b) (2) \tab \
up0 \expndtw-2\charscalex100 (b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b
) (2)(b) (2) \par\pard\ql \li2441\sb30\sl-230\slmult0 \up0 \expndtw-2\charscalex
100 (b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2
)(b) (2)(b) (2) \par\pard\ql \li2441\sb50\sl-230\slmult0\tx4449 \up0 \expndtw-2\
charscalex100 (b) (2)(b) (2)(b) (2) \tab \up0 \expndtw-2\charscalex100 (b) (2)(b
) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2) \par\pard\ql \li2441\sb50
\sl-230\slmult0 \up0 \expndtw-2\charscalex100 (b) (2)(b) (2)(b) (2)(b) (2)(b) (2
)(b) (2)(b) (2)(b) (2)(b) (2) \par\pard\li2158\sb0\sl-207\slmult0\par\pard\li215
8\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-2
07\slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0
\par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\

li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0
\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\sl
mult0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\
pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\li215
8\sb201\sl-207\slmult0\fi0\tx10945 \up0 \expndtw-1\charscalex100 \ul0\nosupersub
\cf15\f16\fs16 OIG Report No. ISP-I-07-24A, Inspection of Embassy Phnom Penh, Ca
mbodia - August 2007\tab \dn2 \expndtw0\charscalex105 \ul0\nosupersub\cf17\f18\f
s17 37\ul0\nosupersub\cf27\f28\fs18 .\par\pard\ql \li3930\sb207\sl-322\slmult0
\up0 \expndtw0\charscalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCL
ASSIFIED
{\shp {\*\shpinst\shpleft10800\shptop14611\shpright11340\shpbottom14611\shpfhdr0
\shpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz38\shplid0{\sp{\sn shapeType
}{\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 7302508}}{\sp
{\sn lineWidth}{\sv 146755}}
}}
{\shp {\*\shpinst\shpleft2160\shptop14495\shpright11340\shpbottom14495\shpfhdr0\
shpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz61\shplid1{\sp{\sn shapeType}
{\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 2039586}}{\sp{
\sn lineWidth}{\sv 5644}}
}}
{\shp {\*\shpinst\shpleft2173\shptop10332\shpright2461\shpbottom10332\shpfhdr0\s
hpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz81\shplid2{\sp{\sn shapeType}{
\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 14934753}}{\sp{
\sn lineWidth}{\sv 869244}}
}}
{\shp {\*\shpinst\shpleft4409\shptop10332\shpright4469\shpbottom10332\shpfhdr0\s
hpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz81\shplid3{\sp{\sn shapeType}{
\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 14934753}}{\sp{
\sn lineWidth}{\sv 869244}}
}}
{\shp {\*\shpinst\shpleft9796\shptop10332\shpright10093\shpbottom10332\shpfhdr0\
shpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz81\shplid4{\sp{\sn shapeType}
{\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 14934753}}{\sp
{\sn lineWidth}{\sv 869244}}
}}
{\shp {\*\shpinst\shpleft2513\shptop2346\shpright10075\shpbottom2656\shpfhdr0\sh
pbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz149\shplid5
{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{
\sn geoRight}{\sv 7562}}{\sp{\sn geoBottom}{\sv 310}}
{\sp{\sn pVerticies}{\sv 8;6;(1,310);(7561,310);(7561,0);(1,0);(1,310);(1,310)}}
{\sp{\sn pSegmentInfo}{\sv 2;13;16384;45824;1;45824;1;45824;1;45824;1;45824;1;45
824;32768}}
{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
15}}{\sp{\sn fLine}{\sv 0}}{\sp{\sn lineType}{\sv 0}}{\sp{\sn fArrowheadsOK}{\sv
1}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 0}}
}}
{\shp {\*\shpinst\shpleft2153\shptop2646\shpright9814\shpbottom2956\shpfhdr0\shp
bxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz155\shplid6
{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{
\sn geoRight}{\sv 7661}}{\sp{\sn geoBottom}{\sv 310}}
{\sp{\sn pVerticies}{\sv 8;6;(1,310);(7661,310);(7661,0);(1,0);(1,310);(1,310)}}
{\sp{\sn pSegmentInfo}{\sv 2;13;16384;45824;1;45824;1;45824;1;45824;1;45824;1;45
824;32768}}
{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
15}}{\sp{\sn fLine}{\sv 0}}{\sp{\sn lineType}{\sv 0}}{\sp{\sn fArrowheadsOK}{\sv
1}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 0}}
}}

{\shp {\*\shpinst\shpleft2153\shptop2946\shpright10053\shpbottom3256\shpfhdr0\sh
pbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz161\shplid7
{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{
\sn geoRight}{\sv 7900}}{\sp{\sn geoBottom}{\sv 310}}
{\sp{\sn pVerticies}{\sv 8;6;(1,310);(7900,310);(7900,0);(1,0);(1,310);(1,310)}}
{\sp{\sn pSegmentInfo}{\sv 2;13;16384;45824;1;45824;1;45824;1;45824;1;45824;1;45
824;32768}}
{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
15}}{\sp{\sn fLine}{\sv 0}}{\sp{\sn lineType}{\sv 0}}{\sp{\sn fArrowheadsOK}{\sv
1}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 0}}
}}
{\shp {\*\shpinst\shpleft2153\shptop3246\shpright9749\shpbottom3556\shpfhdr0\shp
bxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz167\shplid8
{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{
\sn geoRight}{\sv 7596}}{\sp{\sn geoBottom}{\sv 310}}
{\sp{\sn pVerticies}{\sv 8;6;(1,310);(7596,310);(7596,0);(1,0);(1,310);(1,310)}}
{\sp{\sn pSegmentInfo}{\sv 2;13;16384;45824;1;45824;1;45824;1;45824;1;45824;1;45
824;32768}}
{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
15}}{\sp{\sn fLine}{\sv 0}}{\sp{\sn lineType}{\sv 0}}{\sp{\sn fArrowheadsOK}{\sv
1}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 0}}
}}
{\shp {\*\shpinst\shpleft2153\shptop3546\shpright9729\shpbottom3856\shpfhdr0\shp
bxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz173\shplid9
{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{
\sn geoRight}{\sv 7576}}{\sp{\sn geoBottom}{\sv 310}}
{\sp{\sn pVerticies}{\sv 8;6;(1,310);(7576,310);(7576,0);(1,0);(1,310);(1,310)}}
{\sp{\sn pSegmentInfo}{\sv 2;13;16384;45824;1;45824;1;45824;1;45824;1;45824;1;45
824;32768}}
{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
15}}{\sp{\sn fLine}{\sv 0}}{\sp{\sn lineType}{\sv 0}}{\sp{\sn fArrowheadsOK}{\sv
1}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 0}}
}}
{\shp {\*\shpinst\shpleft2153\shptop3846\shpright9946\shpbottom4156\shpfhdr0\shp
bxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz179\shplid10
{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{
\sn geoRight}{\sv 7793}}{\sp{\sn geoBottom}{\sv 310}}
{\sp{\sn pVerticies}{\sv 8;6;(1,310);(7793,310);(7793,0);(1,0);(1,310);(1,310)}}
{\sp{\sn pSegmentInfo}{\sv 2;13;16384;45824;1;45824;1;45824;1;45824;1;45824;1;45
824;32768}}
{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
15}}{\sp{\sn fLine}{\sv 0}}{\sp{\sn lineType}{\sv 0}}{\sp{\sn fArrowheadsOK}{\sv
1}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 0}}
}}
{\shp {\*\shpinst\shpleft2153\shptop4146\shpright9988\shpbottom4456\shpfhdr0\shp
bxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz185\shplid11
{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{
\sn geoRight}{\sv 7835}}{\sp{\sn geoBottom}{\sv 310}}
{\sp{\sn pVerticies}{\sv 8;6;(1,310);(7835,310);(7835,0);(1,0);(1,310);(1,310)}}
{\sp{\sn pSegmentInfo}{\sv 2;13;16384;45824;1;45824;1;45824;1;45824;1;45824;1;45
824;32768}}
{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
15}}{\sp{\sn fLine}{\sv 0}}{\sp{\sn lineType}{\sv 0}}{\sp{\sn fArrowheadsOK}{\sv
1}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 0}}
}}

{\shp {\*\shpinst\shpleft2153\shptop4446\shpright9718\shpbottom4756\shpfhdr0\shp
bxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz191\shplid12
{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{
\sn geoRight}{\sv 7565}}{\sp{\sn geoBottom}{\sv 310}}
{\sp{\sn pVerticies}{\sv 8;6;(1,310);(7565,310);(7565,0);(1,0);(1,310);(1,310)}}
{\sp{\sn pSegmentInfo}{\sv 2;13;16384;45824;1;45824;1;45824;1;45824;1;45824;1;45
824;32768}}
{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
15}}{\sp{\sn fLine}{\sv 0}}{\sp{\sn lineType}{\sv 0}}{\sp{\sn fArrowheadsOK}{\sv
1}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 0}}
}}
{\shp {\*\shpinst\shpleft2153\shptop4746\shpright9792\shpbottom5056\shpfhdr0\shp
bxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz197\shplid13
{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{
\sn geoRight}{\sv 7639}}{\sp{\sn geoBottom}{\sv 310}}
{\sp{\sn pVerticies}{\sv 8;6;(1,310);(7638,310);(7638,0);(1,0);(1,310);(1,310)}}
{\sp{\sn pSegmentInfo}{\sv 2;13;16384;45824;1;45824;1;45824;1;45824;1;45824;1;45
824;32768}}
{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
15}}{\sp{\sn fLine}{\sv 0}}{\sp{\sn lineType}{\sv 0}}{\sp{\sn fArrowheadsOK}{\sv
1}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 0}}
}}
{\shp {\*\shpinst\shpleft2153\shptop5046\shpright9924\shpbottom5356\shpfhdr0\shp
bxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz203\shplid14
{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{
\sn geoRight}{\sv 7771}}{\sp{\sn geoBottom}{\sv 310}}
{\sp{\sn pVerticies}{\sv 8;6;(1,310);(7771,310);(7771,0);(1,0);(1,310);(1,310)}}
{\sp{\sn pSegmentInfo}{\sv 2;13;16384;45824;1;45824;1;45824;1;45824;1;45824;1;45
824;32768}}
{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
15}}{\sp{\sn fLine}{\sv 0}}{\sp{\sn lineType}{\sv 0}}{\sp{\sn fArrowheadsOK}{\sv
1}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 0}}
}}
{\shp {\*\shpinst\shpleft2153\shptop5346\shpright9810\shpbottom5656\shpfhdr0\shp
bxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz209\shplid15
{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{
\sn geoRight}{\sv 7657}}{\sp{\sn geoBottom}{\sv 310}}
{\sp{\sn pVerticies}{\sv 8;6;(1,310);(7656,310);(7656,0);(1,0);(1,310);(1,310)}}
{\sp{\sn pSegmentInfo}{\sv 2;13;16384;45824;1;45824;1;45824;1;45824;1;45824;1;45
824;32768}}
{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
15}}{\sp{\sn fLine}{\sv 0}}{\sp{\sn lineType}{\sv 0}}{\sp{\sn fArrowheadsOK}{\sv
1}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 0}}
}}
{\shp {\*\shpinst\shpleft2153\shptop5646\shpright9920\shpbottom5956\shpfhdr0\shp
bxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz215\shplid16
{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{
\sn geoRight}{\sv 7767}}{\sp{\sn geoBottom}{\sv 310}}
{\sp{\sn pVerticies}{\sv 8;6;(1,310);(7767,310);(7767,0);(1,0);(1,310);(1,310)}}
{\sp{\sn pSegmentInfo}{\sv 2;13;16384;45824;1;45824;1;45824;1;45824;1;45824;1;45
824;32768}}
{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
15}}{\sp{\sn fLine}{\sv 0}}{\sp{\sn lineType}{\sv 0}}{\sp{\sn fArrowheadsOK}{\sv
1}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 0}}
}}

{\shp {\*\shpinst\shpleft2153\shptop5946\shpright9957\shpbottom6256\shpfhdr0\shp
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{\shp {\*\shpinst\shpleft2153\shptop6246\shpright10074\shpbottom6556\shpfhdr0\sh
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{\shp {\*\shpinst\shpleft2153\shptop6546\shpright9917\shpbottom6856\shpfhdr0\shp
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{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
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{\shp {\*\shpinst\shpleft2153\shptop6846\shpright9836\shpbottom7156\shpfhdr0\shp
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{\shp {\*\shpinst\shpleft2153\shptop7146\shpright10001\shpbottom7456\shpfhdr0\sh
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{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{
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{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
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{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{
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{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
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{\shp {\*\shpinst\shpleft2153\shptop7746\shpright9729\shpbottom8056\shpfhdr0\shp
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{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{
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{\shp {\*\shpinst\shpleft2153\shptop8046\shpright9615\shpbottom8356\shpfhdr0\shp
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{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{
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{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
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{\shp {\*\shpinst\shpleft2153\shptop8346\shpright9965\shpbottom8656\shpfhdr0\shp
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{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{
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{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
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{\shp {\*\shpinst\shpleft2153\shptop8646\shpright2990\shpbottom8956\shpfhdr0\shp
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{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{
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{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
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{\shp {\*\shpinst\shpleft4609\shptop9749\shpright9655\shpbottom10059\shpfhdr0\sh
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{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{
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{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
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{\shp {\*\shpinst\shpleft2441\shptop9782\shpright4490\shpbottom10046\shpfhdr0\sh
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{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{
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{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
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{\shp {\*\shpinst\shpleft2441\shptop10033\shpright9675\shpbottom10343\shpfhdr0\s
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{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{
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{\sp{\sn pVerticies}{\sv 8;6;(1,310);(7234,310);(7234,0);(1,0);(1,310);(1,310)}}
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{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
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{\shp {\*\shpinst\shpleft2441\shptop10317\shpright4389\shpbottom10627\shpfhdr0\s
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{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{
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{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
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{\shp {\*\shpinst\shpleft4449\shptop10317\shpright9777\shpbottom10627\shpfhdr0\s
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{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{
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{\shp {\*\shpinst\shpleft2441\shptop10601\shpright7366\shpbottom10911\shpfhdr0\s
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0\nosupersub\cf17\f18\fs17 38\ul0\nosupersub\cf19\f20\fs18 \ul0\nosupersub\cf18
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\charscalex100 Local\tab \up0 \expndtw-3\charscalex100 Total\tab \up0 \expndtw-3
\charscalex100 FY 2006\par\pard\li2443\sb1\sl-241\slmult0\fi2676\tx6223\tx7356\t
x8307\tx9311 \up0 \expndtw-3\charscalex100 Direct-\tab \up0 \expndtw-3\charscale
x100 Eligible\tab \up0 \expndtw-3\charscalex100 Staff\ul0\nosupersub\cf35\f36\fs
21 *\tab \up0 \expndtw-3\charscalex100 \ul0\nosupersub\cf36\f37\fs21 Staff\tab \
up0 \expndtw-3\charscalex100 Total\par\pard\li2443\sb2\sl-241\slmult0\fi2544\tx6
253\tx9170 \up0 \expndtw-3\charscalex100 Hire Staff\tab \up0 \expndtw-3\charscal
ex100 Family\tab \up0 \expndtw-3\charscalex100 Funding\par\pard\li2443\sb2\sl-24
1\slmult0\fi3697\tx9364 \up0 \expndtw-3\charscalex100 Members\tab \up0 \expndtw3\charscalex100 US$\par\pard\li2443\sb18\sl-241\slmult0\fi0\tx5674\tx6959\tx7787
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{\shp {\*\shpinst\shpleft4896\shptop12655\shpright5971\shpbottom12655\shpfhdr0\s
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{\shp {\*\shpinst\shpleft5980\shptop12663\shpright5980\shpbottom12403\shpfhdr0\s
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{\shp {\*\shpinst\shpleft5988\shptop12655\shpright7152\shpbottom12655\shpfhdr0\s
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{\shp {\*\shpinst\shpleft7161\shptop12663\shpright7161\shpbottom12403\shpfhdr0\s
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{\shp {\*\shpinst\shpleft7169\shptop12655\shpright8089\shpbottom12655\shpfhdr0\s
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{\shp {\*\shpinst\shpleft8097\shptop12663\shpright8097\shpbottom12403\shpfhdr0\s
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{\shp {\*\shpinst\shpleft8106\shptop12655\shpright8949\shpbottom12655\shpfhdr0\s
hpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz2172\shplid360{\sp{\sn shapeTy
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{\shp {\*\shpinst\shpleft8958\shptop12663\shpright8958\shpbottom12403\shpfhdr0\s
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{\shp {\*\shpinst\shpleft8966\shptop12655\shpright10141\shpbottom12655\shpfhdr0\
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{\shp {\*\shpinst\shpleft10149\shptop12663\shpright10149\shpbottom12403\shpfhdr0
\shpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz2187\shplid363{\sp{\sn shape
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{\sp{\sn lineWidth}{\sv 9550}}
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{\shp {\*\shpinst\shpleft10149\shptop12663\shpright10149\shpbottom12646\shpfhdr0
\shpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz2191\shplid364{\sp{\sn shape

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{\sp{\sn lineWidth}{\sv 9550}}
}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g43}{\bkmkend Pg43}\par\pard\ql \li3379\sb293\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
ql \li2160\sb0\sl-287\slmult0 \par\pard\ql\li2160\sb0\sl-287\slmult0 \par\pard\q
l\li2160\sb0\sl-287\slmult0 \par\pard\ql\li2160\sb126\sl-287\slmult0 \up0 \expnd
tw-11\charscalex88 \ul0\nosupersub\cf23\f24\fs33 M\ul0\nosupersub\cf24\f25\fs23
ANAGEMENT\ul0\nosupersub\cf23\f24\fs33 O\ul0\nosupersub\cf24\f25\fs23 PERATIONS
\par\pard\ql \li2160\ri2037\sb263\sl-300\slmult0\fi360 \up0 \expndtw-7\charscal
ex100 \ul0\nosupersub\cf12\f13\fs24 The embassy management section is well manag
ed, ably led, and provides excel-\line \up0 \expndtw-5\charscalex100 lent servic
es to its customers. The WQLQs generated response scores well above \line \up0
\expndtw-7\charscalex100 worldwide norms. The section maintained a high level o
f services while managing \line \up0 \expndtw-5\charscalex100 the move to a new
office compound, being a pilot post on consolidation of admin-\line \up0 \expn
dtw-6\charscalex100 istrative support services with USAID, and changing its hous
ing program to achieve \line \up0 \expndtw-5\charscalex100 significant savings.
The OIG team found much to praise and only a few areas for \line \up0 \expndtw6\charscalex100 improvement. \par\pard\ql \li2160\ri1917\sb240\sl-300\slmult0\fi
599 \up0 \expndtw-6\charscalex100 To its great credit, the embassy has begun to
move staff from oversized hous\up0 \expndtw-6\charscalex100 es to full service
apartments. This move has saved up to $40,000 in make-ready, rent, \up0 \expndt
w-6\charscalex100 utility, and guard costs per unit. Initially, there had been
some complaints as staff \line \up0 \expndtw-5\charscalex100 went from oversized
houses to smaller units, but there have been cost savings to the \up0 \expndtw7\charscalex100 government, along with increased availability to embassy staff
of amenities such as \up0 \expndtw-8\charscalex100 swimming pools and tennis co
urts. \par\pard\ql \li2160\sb0\sl-287\slmult0 \par\pard\ql\li2160\sb0\sl-287\slm
ult0 \par\pard\ql\li2160\sb277\sl-287\slmult0 \up0 \expndtw-11\charscalex87 \ul0
\nosupersub\cf23\f24\fs33 H\ul0\nosupersub\cf24\f25\fs23 UMAN\ul0\nosupersub\cf2
3\f24\fs33 R\ul0\nosupersub\cf24\f25\fs23 ESOURCES \par\pard\ql \li2160\ri2096\
sb263\sl-300\slmult0\fi359 \up0 \expndtw-6\charscalex100 \ul0\nosupersub\cf12\f1
3\fs24 The HR section has no full-time HR officer. A regional HR officer in Ban
gkok \line \up0 \expndtw-7\charscalex100 provides services to the embassy. Two
locally employed staff guided by the man-\line \up0 \expndtw-6\charscalex100 ag
ement officer currently provide HR services to the embassy. They are arguably \
line \up0 \expndtw-6\charscalex100 understaffed, but until consolidation is fina
lized, the mix of staff and correlative \line \up0 \expndtw-6\charscalex100 du
ties cannot be determined. Irrespective of consolidation, HR policies for loca
lly \line \up0 \expndtw-6\charscalex100 employed staff, as reflected in the loca
lly employed staff handbook, are out of date \line \up0 \expndtw-7\charscalex1
00 and need to be revised. \par\pard\ql \li2580\sb0\sl-276\slmult0 \par\pard\ql\
li2580\sb4\sl-276\slmult0 \up0 \expndtw-7\charscalex100 The embassy has an activ
e locally employed staff executive committee that \par\pard\qj \li2160\ri2057\s
b5\sl-300\slmult0 \up0 \expndtw-4\charscalex100 pointed out to the OIG team emba
ssy policies and Cambodian law that are in con-\line \up0 \expndtw-5\charscalex1
00 flict. It appears that current policies were written and adopted in 1995 sho
rtly after \line \up0 \expndtw-7\charscalex100 the embassy was reestablished, pr
obably in a vacuum, as Cambodian labor law may \line \up0 \expndtw-6\charscalex1
00 not have existed at that time. The policies contain elements of American pr
actice \line \up0 \expndtw-6\charscalex100 that are rarely found overseas, and t
he locally employed staff committee was able to \line \up0 \expndtw-5\charscale
x100 provide sections of current local law that contradicted or were more detai
led than \line \up0 \expndtw-5\charscalex100 current embassy policies. Equally
important, the handbook had not been changed \line \up0 \expndtw-4\charscalex100
to address mandatory policies that the Department has adopted since 1995. Most
\line \up0 \expndtw-6\charscalex100 notable is application of EEO principles t
o locally employed staff, as issues raised \line \up0 \expndtw-6\charscalex100 b
y FSNs should be handled at post consistent with post-established procedures for

\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard
\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb203\sl-218\slmult0\fi0\tx3481 \dn2
\expndtw0\charscalex105 \ul0\nosupersub\cf17\f18\fs17 40\ul0\nosupersub\cf19\f20
\fs18 \ul0\nosupersub\cf18\f19\fs18 .\tab \up0 \expndtw-1\charscalex100 \ul0\no
supersub\cf15\f16\fs16 OIG Report No. ISP-I-07-24A, Inspection of Embassy Phnom
Penh, Cambodia - August 2007\par\pard\ql \li3379\sb228\sl-322\slmult0 \up0 \expn
dtw0\charscalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED
{\shp {\*\shpinst\shpleft900\shptop14431\shpright10080\shpbottom14431\shpfhdr0\s
hpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz38\shplid0{\sp{\sn shapeType}{
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sn lineWidth}{\sv 13546}}
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{\shp {\*\shpinst\shpleft900\shptop14572\shpright1440\shpbottom14572\shpfhdr0\sh
pbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz50\shplid1{\sp{\sn shapeType}{\
sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 7368044}}{\sp{\s
n lineWidth}{\sv 146755}}
}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g44}{\bkmkend Pg44}\par\pard\ql \li3930\sb293\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
ql \li2176\sb0\sl-300\slmult0 \par\pard\ql\li2176\sb0\sl-300\slmult0 \par\pard\q
l\li2176\ri1951\sb237\sl-300\slmult0 \up0 \expndtw-5\charscalex100 \ul0\nosupers
ub\cf12\f13\fs24 FSN discrimination complaints and guidance available from the D
epartment. The \up0 \expndtw-5\charscalex100 embassy has neither appointed loca
lly employed staff EEO counselors nor provided \up0 \expndtw-6\charscalex100 wr
itten polices to its employees. Given the documented changes in local law and t
he \up0 \expndtw-5\charscalex100 omission of departmental policy, the OIG team
believes that a complete overhaul of \up0 \expndtw-6\charscalex100 embassy human
resources policies is in order. \par\pard\qj \li2464\sb0\sl-280\slmult0 \par\pa
rd\qj\li2464\sb0\sl-280\slmult0 \par\pard\qj\li2464\ri2218\sb257\sl-280\slmult0
\up0 \expndtw-5\charscalex100 \ul0\nosupersub\cf32\f33\fs24 Recommendation 9:\ul
0\nosupersub\cf12\f13\fs24 Embassy Phnom Penh, in coordination with Embassy \u
p0 \expndtw-7\charscalex100 Bangkok, should review its locally employed staff p
olicies to make them con\up0 \expndtw-6\charscalex100 sistent with local law and
Department of State policy and should issue them in \up0 \expndtw-5\charscalex
100 a new employee handbook. (Action: Embassy Phnom Penh, in coordination \up0
\expndtw-7\charscalex100 with Embassy Bangkok) \par\pard\ql \li2464\sb0\sl-276\
slmult0 \par\pard\ql\li2464\sb0\sl-276\slmult0 \par\pard\ql\li2464\sb0\sl-276\sl
mult0 \par\pard\ql\li2464\sb276\sl-276\slmult0 \up0 \expndtw-5\charscalex100 \ul
0\nosupersub\cf32\f33\fs24 Recommendation 10: \ul0\nosupersub\cf12\f13\fs24 Emb
assy Phnom Penh should establish Equal Em-\par\pard\qj \li2464\ri2123\sb1\sl-280
\slmult0 \up0 \expndtw-5\charscalex100 ployment Opportunity procedures for local
ly employed staff, appoint and train \up0 \expndtw-4\charscalex100 counselors, a
nd conduct training on Equal Employment Opportunity principles \up0 \expndtw-9\c
harscalex100 for all locally employed staff. \up0 \expndtw-6\charscalex100 (Acti
on: Embassy Phnom Penh) \par\pard\ql \li2176\sb0\sl-287\slmult0 \par\pard\ql\li
2176\sb0\sl-287\slmult0 \par\pard\ql\li2176\sb0\sl-287\slmult0 \par\pard\ql\li21
76\sb274\sl-287\slmult0 \up0 \expndtw-11\charscalex88 \ul0\nosupersub\cf23\f24\f
s33 F\ul0\nosupersub\cf24\f25\fs23 INANCIAL\ul0\nosupersub\cf23\f24\fs33 M\ul0\
nosupersub\cf24\f25\fs23 ANAGEMENT \par\pard\ql \li2176\ri2009\sb263\sl-300\slmu
lt0\fi359 \up0 \expndtw-6\charscalex100 \ul0\nosupersub\cf12\f13\fs24 The financ
ial management section effectively supports its ICASS users. The \line \up0 \ex
pndtw-6\charscalex100 section\u8217?s scores on all of the financial management
categories on the WQLQ were \line \up0 \expndtw-4\charscalex100 very high. The
OIG team provided guidance on setting up procedures for conduct-\line \up0 \exp
ndtw-8\charscalex100 ing reviews of locally employed staff certifying officers
and handling military inter-\line \up0 \expndtw-4\charscalex100 departmental pr
ocurement requisitions. Informal recommendations were made to \line \up0 \expnd
tw-6\charscalex100 improve operations. \par\pard\ql \li2176\ri1973\sb240\sl-300\
slmult0\fi540 \up0 \expndtw-6\charscalex100 As part of year-end spending in 200
6, the mission used diplomatic and con-\line \up0 \expndtw-5\charscalex100 sular

program funds to purchase $53,000 worth of playground equipment for use \line
\up0 \expndtw-6\charscalex100 inside the chancery. Diplomatic and consular fund
s were also used to purchase over \line \up0 \expndtw-6\charscalex100 $8,000 of
Cambodian artwork to decorate the new chancery. This was in addition \line \up
0 \expndtw-6\charscalex100 to approximately $12,000 of ICASS funds spent on Cam
bodian art for the chancery. \line \up0 \expndtw-6\charscalex100 Diplomatic and
consular program funds are provided primarily for the missions\u8217? \par\pard\
ql \li2176\ri2036\sb0\sl-300\slmult0 \up0 \expndtw-6\charscalex100 administrativ
e expenses - such as personnel costs for both local staff and U.S. em-\line \up
0 \expndtw-7\charscalex100 ployees, allowances for American employees, official
residence costs, and other \line \up0 \expndtw-7\charscalex100 operating costs.
The appropriate account to charge for both playground equipment \par\pard\li215
8\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb34\sl207\slmult0\fi0\tx10945 \up0 \expndtw-1\charscalex100 \ul0\nosupersub\cf15\f16\f
s16 OIG Report No. ISP-I-07-24A, Inspection of Embassy Phnom Penh, Cambodia - Au
gust 2007\tab \dn2 \expndtw0\charscalex105 \ul0\nosupersub\cf17\f18\fs17 41\ul0\
nosupersub\cf18\f19\fs18 .\par\pard\ql \li3930\sb207\sl-322\slmult0 \up0 \expnd
tw0\charscalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED
{\shp {\*\shpinst\shpleft10800\shptop14611\shpright11340\shpbottom14611\shpfhdr0
\shpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz38\shplid0{\sp{\sn shapeType
}{\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 7368044}}{\sp
{\sn lineWidth}{\sv 146755}}
}}
{\shp {\*\shpinst\shpleft2160\shptop14495\shpright11340\shpbottom14495\shpfhdr0\
shpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz60\shplid1{\sp{\sn shapeType}
{\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 2039586}}{\sp{
\sn lineWidth}{\sv 5644}}
}}
{\shp {\*\shpinst\shpleft2176\shptop4740\shpright10096\shpbottom4740\shpfhdr0\sh
pbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz77\shplid2{\sp{\sn shapeType}{\
sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 15000545}}{\sp{\
sn lineWidth}{\sv 1016000}}
}}
{\shp {\*\shpinst\shpleft2176\shptop7108\shpright10096\shpbottom7108\shpfhdr0\sh
pbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz84\shplid3{\sp{\sn shapeType}{\
sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 15000545}}{\sp{\
sn lineWidth}{\sv 869244}}
}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g45}{\bkmkend Pg45}\par\pard\ql \li3379\sb293\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
qj \li2176\sb0\sl-300\slmult0 \par\pard\qj\li2176\sb0\sl-300\slmult0 \par\pard\q
j\li2176\ri2022\sb237\sl-300\slmult0 \up0 \expndtw-5\charscalex100 \ul0\nosupers
ub\cf12\f13\fs24 and artwork for the chancery would be the ICASS fund because th
ese items benefit \up0 \expndtw-5\charscalex100 the mission community as a whole
. Accordingly, the OIG team counseled the man\up0 \expndtw-6\charscalex100 agem
ent team on proper use of diplomatic and consular program funds. \par\pard\ql \
li2176\ri1928\sb240\sl-300\slmult0\fi360 \up0 \expndtw-7\charscalex100 Overall,
ICASS is functioning well. The embassy provides quality administrative \up0 \ex
pndtw-6\charscalex100 services to seven agencies. The ICASS council has publish
ed performance standards \up0 \expndtw-5\charscalex100 and monitors compliance w
ith its performance standards quarterly. The ICASS \line \up0 \expndtw-6\charsc
alex100 council meets regularly and on an ad hoc basis as needed. Relations amo
ng agencies \up0 \expndtw-7\charscalex100 are professional and productive. Dupl
ication is being eliminated. \par\pard\ql \li2716\sb260\sl-276\slmult0 \up0 \exp
ndtw-7\charscalex100 Some agencies, however, do not have signed memoranda of ag
reements on \par\pard\qj \li2176\ri1941\sb5\sl-300\slmult0 \up0 \expndtw-6\chars
calex100 file. The ICASS council is not involved in NSDD-38 requests. Also, it
is unaware of \up0 \expndtw-5\charscalex100 its role and responsibility in the
NSDD-38 process. The OIG team suggested ways \up0 \expndtw-7\charscalex100 to c
orrect these deficiencies. \par\pard\ql \li2176\sb0\sl-287\slmult0 \par\pard\ql\

li2176\sb0\sl-287\slmult0 \par\pard\ql\li2176\sb277\sl-287\slmult0 \up0 \expndtw

-11\charscalex88 \ul0\nosupersub\cf23\f24\fs33 G\ul0\nosupersub\cf24\f25\fs23 EN
ERAL\ul0\nosupersub\cf23\f24\fs33 S\ul0\nosupersub\cf24\f25\fs23 ERVICES\ul0\no
supersub\cf23\f24\fs33 O\ul0\nosupersub\cf24\f25\fs23 PERATIONS \par\pard\ql \l
i2536\sb0\sl-276\slmult0 \par\pard\ql\li2536\sb7\sl-276\slmult0 \up0 \expndtw-7\
charscalex100 \ul0\nosupersub\cf12\f13\fs24 The general services section functio
ns well. All general services categories \par\pard\qj \li2176\ri2041\sb5\sl-300
\slmult0 \up0 \expndtw-6\charscalex100 received high WQLQ scores. American and
FSN supervisors have taken leadership \up0 \expndtw-6\charscalex100 training. A
robust training program has prepared FSN staff for their official duties. \up0
\expndtw-6\charscalex100 The consolidation of all general services functions h
as resulted in estimated annual \up0 \expndtw-8\charscalex100 cost savings of a
bout $200,000. \par\pard\ql \li2176\sb0\sl-299\slmult0 \par\pard\ql\li2176\sb122
\sl-299\slmult0 \up0 \expndtw-9\charscalex100 \ul0\nosupersub\cf33\f34\fs26 Van
Service \par\pard\ql \li2536\sb0\sl-276\slmult0 \par\pard\ql\li2536\sb24\sl-276\
slmult0 \up0 \expndtw-6\charscalex100 \ul0\nosupersub\cf12\f13\fs24 Since 2002,
Embassy Phnom Penh has been subsidizing personal travel of its \par\pard\ql \li
2176\ri1912\sb5\sl-300\slmult0 \up0 \expndtw-6\charscalex100 American staff. Th
e OIG team\u8217?s review of the general services section revealed that \line \
up0 \expndtw-6\charscalex100 by providing a contract van service below cost, the
embassy was violating provisions \line \up0 \expndtw-6\charscalex100 of the Fo
reign Affairs Manual. While this practice has been good for morale and \line \u
p0 \expndtw-6\charscalex100 safety at this critical crime threat post, subsidizi
ng personal travel is not allowable un-\line \up0 \expndtw-6\charscalex100 der c
urrent security conditions. The OIG team\u8217?s analysis indicates that the mi
ssion \line \up0 \expndtw-6\charscalex100 has subsidized personal travel by abou
t $39,000 over a six year period. The current \line \up0 \expndtw-6\charscalex1
00 practice of charging $1 per trip does not come close to covering the actual
charges \line \up0 \expndtw-6\charscalex100 incurred while performing this servi
ce. Although the van service is provided by a \line \up0 \expndtw-6\charscalex1
00 contract, the provisions of 14 FAM 418.2-4 can be used for establishing char
ges that \line \up0 \expndtw-7\charscalex100 are based on actual costs incurred.
\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard
\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb
0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb169\sl-218
\slmult0\fi0\tx3481 \dn2 \expndtw0\charscalex105 \ul0\nosupersub\cf17\f18\fs17 4
2\ul0\nosupersub\cf19\f20\fs18 \ul0\nosupersub\cf18\f19\fs18 .\tab \up0 \expndt
w-1\charscalex100 \ul0\nosupersub\cf15\f16\fs16 OIG Report No. ISP-I-07-24A, Ins
pection of Embassy Phnom Penh, Cambodia - August 2007\par\pard\ql \li3379\sb228\
sl-322\slmult0 \up0 \expndtw0\charscalex106 \ul0\nosupersub\cf40\f41\fs28\ul SEN
SITIVE BUT UNCLASSIFIED
{\shp {\*\shpinst\shpleft900\shptop14431\shpright10080\shpbottom14431\shpfhdr0\s
hpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz38\shplid0{\sp{\sn shapeType}{
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}}
{\shp {\*\shpinst\shpleft900\shptop14572\shpright1440\shpbottom14572\shpfhdr0\sh
pbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz50\shplid1{\sp{\sn shapeType}{\
sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 7368044}}{\sp{\s
n lineWidth}{\sv 146755}}
}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g46}{\bkmkend Pg46}\par\pard\ql \li3930\sb293\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
qj \li2448\sb0\sl-300\slmult0 \par\pard\qj\li2448\sb0\sl-300\slmult0 \par\pard\q
j\li2448\sb0\sl-300\slmult0 \par\pard\qj\li2448\ri2197\sb177\sl-300\slmult0 \up0
\expndtw-5\charscalex100 \ul0\nosupersub\cf32\f33\fs24 Recommendation 11:\ul0\n
osupersub\cf12\f13\fs24 Embassy Phnom Penh should establish shuttle charges \u
p0 \expndtw-6\charscalex100 that are based on actual costs incurred. \up0 \expnd
tw-6\charscalex100 (Action: Embassy Phnom Penh) \par\pard\ql \li2160\sb0\sl-299
\slmult0 \par\pard\ql\li2160\sb0\sl-299\slmult0 \par\pard\ql\li2160\sb63\sl-299\

slmult0 \up0 \expndtw-9\charscalex100 \ul0\nosupersub\cf33\f34\fs26 Facilities a

nd Facilities Management \par\pard\ql \li2160\ri1908\sb281\sl-300\slmult0\fi360
\up0 \expndtw-5\charscalex100 \ul0\nosupersub\cf12\f13\fs24 The entire mission,
except for the Peace Corps and the warehouse, has moved \line \up0 \expndtw-5\ch
arscalex100 into the new compound. This modern facility is a welcome change fro
m the hodge-\line \up0 \expndtw-7\charscalex100 podge of houses occupied previo
usly. The move was well organized, but inevitably \line \up0 \expndtw-5\charsca
lex100 any complex move causes some problems and angst. For example, on turn ov
er of \line \up0 \expndtw-5\charscalex100 the buildings from OBO to the embassy,
there had to be a single date for transferring \line \up0 \expndtw-4\charscalex
100 costs from OBO to the embassy, but the actual move into the new chancery com
-\line \up0 \expndtw-6\charscalex100 pound took several weeks. Because ICASS ab
sorbs much of the expenses, agencies \line \up0 \expndtw-4\charscalex100 had to
contribute to the ICASS costs supporting the move even though they had not \lin
e \up0 \expndtw-5\charscalex100 yet moved their agency\u8217?s operation onto th
e chancery compound, and in some cases \line \up0 \expndtw-6\charscalex100 were
paying for the old and new facilities at the same time. Also, after the move co
n-\line \up0 \expndtw-4\charscalex100 struction-related problems were brought to
the Department\u8217?s attention, and some \line \up0 \expndtw-5\charscalex100
have been corrected. The classified annex to this report addresses the most ser
ious \line \up0 \expndtw-8\charscalex100 of those. \par\pard\ql \li2160\ri1996\
sb260\sl-300\slmult0\fi359 \up0 \expndtw-5\charscalex100 The Bureau of East Asi
an and Pacific Affairs complained to the OIG team that \line \up0 \expndtw-6\cha
rscalex100 the bureau was surprised to learn that electric bills rose by over on
e million dollars \line \up0 \expndtw-7\charscalex100 per year, and some agencie
s expressed dissatisfaction about higher overall ICASS \line \up0 \expndtw-6\cha
rscalex100 costs. Some of those costs were inevitable because there was an alm
ost doubling of \line \up0 \expndtw-6\charscalex100 floor space, additional secu
rity lighting on a larger compound, and, unlike on the old \line \up0 \expndtw-5
\charscalex100 compound, many systems in the new compound cannot be turned off
after working \line \up0 \expndtw-6\charscalex100 hours. OBO advised the Bureau
of East Asian and Pacific Affairs and other agen-\line \up0 \expndtw-6\charsca
lex100 cies in general terms of the likely additional costs in moving to a new
compound. \line \up0 \expndtw-5\charscalex100 However, there still appears to ha
ve been confusion and miscommunication with \line \up0 \expndtw-6\charscalex100
some agencies. Complicating this issue was the fact that cost projections were
made \line \up0 \expndtw-5\charscalex100 based on parameters, some of which pro
ved wrong when the annex was completed \line \up0 \expndtw-5\charscalex100 six m
onths after the chancery, and the new compound\u8217?s generators did not come o
n \line \up0 \expndtw-8\charscalex100 line when scheduled, causing additional co
sts. \par\pard\ql \li2160\ri2149\sb240\sl-300\slmult0\fi480 \up0 \expndtw-5\char
scalex100 OBO and the ICASS interagency working group both provided guidance tha
t \line \up0 \expndtw-6\charscalex100 was lacking in specifics. The Embassy hos
ted a conference for representatives of \line \up0 \expndtw-5\charscalex100 post
s where embassy compounds were scheduled to be built. The embassy then \line \u
p0 \expndtw-5\charscalex100 transmitted a cable on lessons learned (06 Phnom Pen
h 001193), which presented \line \up0 \expndtw-5\charscalex100 numerous points f
or OBO consideration. To the OIG team, the most significant \par\pard\li2158\sb0
\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\sl
mult0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb100\sl-207\slmult0\fi
0\tx10945 \up0 \expndtw-1\charscalex100 \ul0\nosupersub\cf15\f16\fs16 OIG Report
No. ISP-I-07-24A, Inspection of Embassy Phnom Penh, Cambodia - August 2007\tab
\dn2 \expndtw0\charscalex105 \ul0\nosupersub\cf17\f18\fs17 43\ul0\nosupersub\cf1
8\f19\fs18 .\par\pard\ql \li3930\sb207\sl-322\slmult0 \up0 \expndtw0\charscalex
106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED
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{\shp {\*\shpinst\shpleft2160\shptop2313\shpright10080\shpbottom2313\shpfhdr0\sh
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}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g47}{\bkmkend Pg47}\par\pard\ql \li3379\sb293\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
ql \li2176\sb0\sl-276\slmult0 \par\pard\ql\li2176\sb0\sl-276\slmult0 \par\pard\q
l\li2176\sb0\sl-276\slmult0 \par\pard\ql\li2176\sb28\sl-276\slmult0 \up0 \expndt
w-5\charscalex100 \ul0\nosupersub\cf12\f13\fs24 suggestion in that cable was tha
t there be more reviews and coordination between \par\pard\qj \li2176\ri1942\sb5
\sl-300\slmult0 \up0 \expndtw-4\charscalex100 the post and OBO, both in the plan
ning and execution phases. The embassy has not \up0 \expndtw-8\charscalex100 re
ceived a reply to that cable. \par\pard\ql \li2176\sb0\sl-287\slmult0 \par\pard\
ql\li2176\sb0\sl-287\slmult0 \par\pard\ql\li2176\sb277\sl-287\slmult0 \up0 \expn
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NFORMATION\ul0\nosupersub\cf28\f29\fs33 M\ul0\nosupersub\cf29\f30\fs23 ANAGEME
NT\ul0\nosupersub\cf28\f29\fs33 \ul0\nosupersub\cf29\f30\fs23 AND\ul0\nosupersu
b\cf28\f29\fs33 I\ul0\nosupersub\cf29\f30\fs23 NFORMATION\ul0\nosupersub\cf28\f
29\fs33 S\ul0\nosupersub\cf29\f30\fs23 ECURITY \par\pard\ql \li2176\ri1934\sb26
7\sl-295\slmult0\fi359 \up0 \expndtw-7\charscalex100 \ul0\nosupersub\cf12\f13\fs
24 The embassy\u8217?s IM section operates and maintains the classified and uncl
assified \line \up0 \expndtw-6\charscalex100 computer networks, unclassified and
classified telephone systems, the radio program, \line \up0 \expndtw-6\charscal
ex100 and classified and unclassified mail and pouch. The section is well-organ
ized and \line \up0 \expndtw-4\charscalex100 customer-service oriented. The mov
e to the new compound resulted in the number \line \up0 \expndtw-6\charscalex100
of customers served by the section rising from 40 to 70 individuals, while its
staff \line \up0 \expndtw-5\charscalex100 remained constant. Despite this incr
ease in workload, the IM section received high \line \up0 \expndtw-4\charscalex1
00 WQLQ scores in their respective areas. The OIG team concluded, though, that
the \line \up0 \expndtw-6\charscalex100 section needs to improve the training of
its staff, obtain software licenses, properly \line \dn4 \expndtw-7\charscalex
100 approve all software used on the unclassified network, \up0 \expndtw-3\chars
calex100 \ul0\nosupersub\cf30\f31\fs20 (b) (2)(b) (2)(b) (2)(b) (2) \par\pard\ql
\li2156\sb39\sl-230\slmult0\tx5808 \up0 \expndtw-2\charscalex100 (b) (2)(b) (2)
(b) (2)(b) (2)(b) (2)(b) (2) \tab \up0 \expndtw-2\charscalex100 (b) (2)(b) (2)(b
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ult0 \up0 \expndtw-2\charscalex100 (b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b)
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rd\ql\li2177\ri2183\sb13\sl-300\slmult0\fi360 \up0 \expndtw-6\charscalex100 \ul0
\nosupersub\cf12\f13\fs24 The IM section is managed by a seasoned information ma
nagement officer \line \up0 \expndtw-7\charscalex100 (IMO) who works well with t
he section\u8217?s staff and freely shares his expertise with \line \up0 \expnd
tw-4\charscalex100 the information systems officer (ISO) and the information pro
gram officer (IPO). \line \up0 \expndtw-7\charscalex100 Because the ISO is a Civ
il Service employee, he was not given the same type of \line \up0 \expndtw-7\cha
rscalex100 training that an information technology Foreign Service specialist wo
uld receive. \par\pard\ql \li2157\sb1\sl-227\slmult0 \up0 \expndtw-2\charscalex1
00 \ul0\nosupersub\cf30\f31\fs20 (b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (
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n4 \expndtw-5\charscalex100 \ul0\nosupersub\cf12\f13\fs24 . The IPO and ISO wor

k well together, approaching \par\pard\qj \li2177\ri2012\sb45\sl-300\slmult0 \up

0 \expndtw-6\charscalex100 challenges with enthusiasm. For example, shortly aft
er arriving at the embassy the \line \up0 \expndtw-7\charscalex100 two immediate
ly identified the negative effects of the lack of standardized software \line
\up0 \expndtw-5\charscalex100 on the workstations for the unclassified and class
ified networks. The IPO standard-\line \up0 \expndtw-6\charscalex100 ized the e
ntire classified network, and the ISO is almost finished with the unclassi-\line
\up0 \expndtw-6\charscalex100 fied network, resulting in decreased time for res
olving computer issues, easier patch \line \up0 \expndtw-6\charscalex100 managem
ent (fixes for software flaws) installations, and improved security controls. \p
ar\pard\ql \li2176\sb0\sl-299\slmult0 \par\pard\ql\li2176\sb122\sl-299\slmult0 \
up0 \expndtw-8\charscalex100 \ul0\nosupersub\cf34\f35\fs26 Information Managemen
t \par\pard\ql \li2176\ri2010\sb281\sl-300\slmult0\fi360 \up0 \expndtw-6\charsca
lex100 \ul0\nosupersub\cf12\f13\fs24 Post\u8217?s information technology staff
needs more training. The training that local \line \up0 \expndtw-5\charscalex10
0 information technology staff receives is the minimum necessary for them to be
able \line \up0 \expndtw-6\charscalex100 to provide adequate support. The emba
ssy\u8217?s unclassified network uses Windows \line \up0 \expndtw-6\charscalex10
0 2003, XP Professional, and Microsoft Office 2003. Two of the four locally \p
ar\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li
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tab \up0 \expndtw-1\charscalex100 \ul0\nosupersub\cf15\f16\fs16 OIG Report No. I
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1}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 0}}
}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P

g48}{\bkmkend Pg48}\par\pard\ql \li3930\sb293\sl-322\slmult0 \up0 \expndtw0\char

scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
ql \li2145\sb0\sl-300\slmult0 \par\pard\ql\li2145\sb0\sl-300\slmult0 \par\pard\q
l\li2145\ri1974\sb237\sl-300\slmult0 \up0 \expndtw-7\charscalex100 \ul0\nosupers
ub\cf12\f13\fs24 employed staff and the ISO have received Windows 2003 training
; one locally em-\line \up0 \expndtw-6\charscalex100 ployed staff member has Wi
ndows XP training; and none has received Microsoft \line \up0 \expndtw-6\charsca
lex100 Office 2003 training. With the exception of the IPO, everyone else has
minimal \line \up0 \expndtw-5\charscalex100 training on Windows 2000, the previo
us software. Information technology is in a \line \up0 \expndtw-5\charscalex100
perpetual state of change, with the Department frequently upgrading technology
to \line \up0 \expndtw-5\charscalex100 meet evolving needs. Information techno
logy staff must maintain and upgrade their \line \up0 \expndtw-5\charscalex100
skills so that they can provide efficient and effective support to their custome
rs. \par\pard\ql \li2433\sb0\sl-280\slmult0 \par\pard\ql\li2433\sb0\sl-280\slmul
t0 \par\pard\ql\li2433\ri2254\sb257\sl-280\slmult0 \up0 \expndtw-5\charscalex100
\ul0\nosupersub\cf32\f33\fs24 Recommendation 12:\ul0\nosupersub\cf12\f13\fs24
Embassy Phnom Penh should design and implement \up0 \expndtw-5\charscalex100 a
plan to provide information technology staff with needed training on Micro\up0
\expndtw-6\charscalex100 soft Windows 2003, Microsoft XP Professional, and Micro
soft Office 2003. \up0 \expndtw-7\charscalex100 (Action: Embassy Phnom Penh) \p
ar\pard\ql \li2145\sb0\sl-300\slmult0 \par\pard\ql\li2145\ri2028\sb204\sl-300\sl
mult0\fi360 \up0 \expndtw-5\charscalex100 The section should improve management
of the post\u8217?s dedicated Internet net-\line \up0 \expndtw-4\charscalex100
works (DIN) workstations. The DINs, stand-alone workstations that provide Inter
-\line \up0 \expndtw-5\charscalex100 net access, are commonly used in Informatio
n Resources Centers. Embassy Phnom \line \up0 \expndtw-4\charscalex100 Penh has
16 DIN workstations. None of those has the proper licenses for the soft-\line
\up0 \expndtw-5\charscalex100 ware being used on them. Some of the software i
s not approved by the local con-\line \up0 \expndtw-5\charscalex100 figuration c
ontrol board (LCCB), and the post has not requested waivers for three \line \up0
\expndtw-6\charscalex100 of the workstations. Guidance in cable 06 State 16637
7 states that the Department\u8217?s \line \up0 \expndtw-4\charscalex100 enterpr
ise licenses do not apply to DINs, that posts must purchase their own soft-\line
\up0 \expndtw-4\charscalex100 ware and submit waiver requests for DINs. The IM
O and the ISO misinterpreted \line \up0 \expndtw-5\charscalex100 that cable, not
realizing that DINs require their own licenses and not understanding \line \up0
\expndtw-5\charscalex100 that the workstations at the residences of the Ambass
ador and DCM are considered \line \up0 \expndtw-6\charscalex100 DINs. These poi
nts were corrected while the OIG team was at post. \par\pard\qj \li2433\sb0\sl-2
80\slmult0 \par\pard\qj\li2433\sb0\sl-280\slmult0 \par\pard\qj\li2433\ri2206\sb2
77\sl-280\slmult0 \up0 \expndtw-6\charscalex100 \ul0\nosupersub\cf32\f33\fs24 Re
commendation 13: \ul0\nosupersub\cf12\f13\fs24 Embassy Phnom Penh should conduc
t a review of all \up0 \expndtw-4\charscalex100 software on the dedicated Inter
net networks workstations and purchase the ap\up0 \expndtw-5\charscalex100 propr
iate licenses or remove the software for which the embassy does not have \up0 \e
xpndtw-6\charscalex100 an appropriate license. (Action: Embassy Phnom Penh) \pa
r\pard\ql \li2145\sb0\sl-300\slmult0 \par\pard\ql\li2145\ri2019\sb204\sl-300\slm
ult0\fi359 \up0 \expndtw-6\charscalex100 Not all software on the embassy\u8217?s
unclassified network and DIN workstations \line \up0 \expndtw-5\charscalex100 h
as been properly approved for use. The OIG team identified over 20 software \li
ne \up0 \expndtw-4\charscalex100 packages that had not been approved by the Depa
rtment or the LCCB. In accor-\line \up0 \expndtw-6\charscalex100 dance with 5 F
AM 862.1, every post/bureau must have an LCCB, and 5 FAM 864 d. \line \up0 \expn
dtw-6\charscalex100 requires that software be approved by the LCCB or the Depart
ment. There was no \par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-2
07\slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb87\sl-207\slmult
0\fi0\tx10945 \up0 \expndtw-1\charscalex100 \ul0\nosupersub\cf15\f16\fs16 OIG Re
port No. ISP-I-07-24A, Inspection of Embassy Phnom Penh, Cambodia - August 2007\
tab \dn2 \expndtw0\charscalex105 \ul0\nosupersub\cf17\f18\fs17 45\ul0\nosupersub

\cf18\f19\fs18 .\par\pard\ql \li3930\sb207\sl-322\slmult0 \up0 \expndtw0\charsc

alex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED
{\shp {\*\shpinst\shpleft10800\shptop14611\shpright11340\shpbottom14611\shpfhdr0
\shpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz38\shplid0{\sp{\sn shapeType
}{\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 7368044}}{\sp
{\sn lineWidth}{\sv 146755}}
}}
{\shp {\*\shpinst\shpleft2160\shptop14495\shpright11340\shpbottom14495\shpfhdr0\
shpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz60\shplid1{\sp{\sn shapeType}
{\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 2039586}}{\sp{
\sn lineWidth}{\sv 5644}}
}}
{\shp {\*\shpinst\shpleft2145\shptop5210\shpright10065\shpbottom5210\shpfhdr0\sh
pbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz77\shplid2{\sp{\sn shapeType}{\
sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 15000545}}{\sp{\
sn lineWidth}{\sv 869244}}
}}
{\shp {\*\shpinst\shpleft2145\shptop11269\shpright10065\shpbottom11269\shpfhdr0\
shpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz81\shplid3{\sp{\sn shapeType}
{\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 15000545}}{\sp
{\sn lineWidth}{\sv 869244}}
}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g49}{\bkmkend Pg49}\par\pard\ql \li3379\sb293\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
ql \li2160\sb0\sl-300\slmult0 \par\pard\ql\li2160\sb0\sl-300\slmult0 \par\pard\q
l\li2160\ri2023\sb277\sl-300\slmult0 \up0 \expndtw-6\charscalex100 \ul0\nosupers
ub\cf12\f13\fs24 embassy LCCB until 2005, when the IMO created one, designated v
oting members, \up0 \expndtw-5\charscalex100 and began creating standard operati
ng procedures. Having now learned of unap-\line \up0 \expndtw-4\charscalex100
proved software on the unclassified network and the DIN workstations, the IMO \l
ine \up0 \expndtw-5\charscalex100 plans to address this at the next LCCB meeting
. On a related note, some of the un\up0 \expndtw-5\charscalex100 approved soft
ware on the workstations was provided by the Bureau of Information \up0 \expndt
w-6\charscalex100 Resource Management, which supplies software and hardware to b
ureaus and posts. \up0 \expndtw-4\charscalex100 The IMO had assumed that such so
ftware had been approved by the Department\u8217?s \up0 \expndtw-4\charscalex100
information technology configuration control board. The OIG team left an infor
\up0 \expndtw-5\charscalex100 mal recommendation for the LCCB to address the iss
ue of unapproved software on \up0 \expndtw-6\charscalex100 the unclassified net
work and the DIN workstations. \par\pard\qj \li2448\sb0\sl-280\slmult0 \par\pard
\qj\li2448\sb0\sl-280\slmult0 \par\pard\qj\li2448\ri2463\sb257\sl-280\slmult0 \u
p0 \expndtw-6\charscalex100 \ul0\nosupersub\cf32\f33\fs24 Recommendation 14:\ul0
\nosupersub\cf12\f13\fs24 The Bureau of Information Resource Management \up0
\expndtw-4\charscalex100 should develop a management control to ensure that soft
ware it provides to \up0 \expndtw-5\charscalex100 Department personnel has been
approved by the Department\u8217?s Information \up0 \expndtw-7\charscalex100 Tec
hnology Configuration Control Board. (Action: IRM) \par\pard\ql \li2139\sb0\sl
-230\slmult0 \par\pard\ql\li2139\sb0\sl-230\slmult0 \par\pard\ql\li2139\sb162\sl
-230\slmult0 \up0 \expndtw-2\charscalex100 \ul0\nosupersub\cf30\f31\fs20 (b) (2)
(b) (2)(b) (2)(b) (2)(b) (2) \par\pard\ql \li2499\sb0\sl-230\slmult0 \par\pard\q
l\li2499\sb180\sl-230\slmult0 \up0 \expndtw-2\charscalex100 (b) (2)(b) (2)(b) (2
)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2) \par\par
d\ql \li2139\sb70\sl-230\slmult0 \up0 \expndtw-2\charscalex100 (b) (2)(b) (2)(b)
(2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2) \par\
pard\ql \li2139\sb70\sl-230\slmult0 \up0 \expndtw-2\charscalex100 (b) (2)(b) (2)
(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b)
(2) \par\pard\ql \li2139\sb70\sl-230\slmult0 \up0 \expndtw-2\charscalex100 (b)
(2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)
(b) (2)(b) (2) \par\pard\ql \li2139\sb70\sl-230\slmult0 \up0 \expndtw-2\charscal
ex100 (b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b)

(2)(b) (2)(b) (2)(b) (2) \par\pard\ql \li2139\sb70\sl-230\slmult0 \up0 \expndtw2\charscalex100 (b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(
b) (2)(b) (2)(b) (2)(b) (2)(b) (2) \par\pard\ql \li2139\sb70\sl-230\slmult0 \up0
\expndtw-2\charscalex100 (b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (
2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2) \par\pard\ql \li2139\sb70\sl-230\sl
mult0 \up0 \expndtw-2\charscalex100 (b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b
) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2) \par\pard\ql \li2139\sb70
\sl-230\slmult0 \up0 \expndtw-2\charscalex100 (b) (2)(b) (2)(b) (2)(b) (2)(b) (2
)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2) \par\pard\ql \l
i2139\sb70\sl-230\slmult0 \up0 \expndtw-2\charscalex100 (b) (2)(b) (2)(b) (2)(b)
(2)(b) (2)(b) (2)(b) (2)(b) (2) \par\pard\ql \li2160\sb0\sl-287\slmult0 \par\pa
rd\ql\li2160\sb0\sl-287\slmult0 \par\pard\ql\li2160\sb0\sl-287\slmult0 \par\pard
\ql\li2160\sb82\sl-287\slmult0 \up0 \expndtw-11\charscalex90 \ul0\nosupersub\cf2
8\f29\fs33 S\ul0\nosupersub\cf29\f30\fs23 ECURITY \par\pard\ql \li2160\ri2058\sb
263\sl-300\slmult0\fi360 \up0 \expndtw-5\charscalex100 \ul0\nosupersub\cf12\f13\
fs24 For the most part, the embassy has an effective and comprehensive security
and \line \up0 \expndtw-6\charscalex100 personal security awareness program. Th
e classified annex to this report addresses \line \up0 \expndtw-7\charscalex100
specific security issues. The regional security office, with the support of mis
sion \line \up0 \expndtw-6\charscalex100 management, has implemented a personal
security awareness program that mission \line \up0 \expndtw-6\charscalex100 pers
onnel fully embrace. The regional security office performs all required emer-\p
ar\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li
1045\sb161\sl-218\slmult0\fi0\tx3481 \dn2 \expndtw0\charscalex105 \ul0\nosupersu
b\cf17\f18\fs17 46\ul0\nosupersub\cf31\f32\fs18 \ul0\nosupersub\cf27\f28\fs18 .
\tab \up0 \expndtw-1\charscalex100 \ul0\nosupersub\cf15\f16\fs16 OIG Report No.
ISP-I-07-24A, Inspection of Embassy Phnom Penh, Cambodia - August 2007\par\pard\
ql \li3379\sb228\sl-322\slmult0 \up0 \expndtw0\charscalex106 \ul0\nosupersub\cf4
0\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED
{\shp {\*\shpinst\shpleft900\shptop14431\shpright10080\shpbottom14431\shpfhdr0\s
hpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz38\shplid0{\sp{\sn shapeType}{
\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 7302508}}{\sp{\
sn lineWidth}{\sv 13546}}
}}
{\shp {\*\shpinst\shpleft900\shptop14572\shpright1440\shpbottom14572\shpfhdr0\sh
pbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz52\shplid1{\sp{\sn shapeType}{\
sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 7302508}}{\sp{\s
n lineWidth}{\sv 146755}}
}}
{\shp {\*\shpinst\shpleft2160\shptop6154\shpright10080\shpbottom6154\shpfhdr0\sh
pbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz75\shplid2{\sp{\sn shapeType}{\
sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 14934753}}{\sp{\
sn lineWidth}{\sv 869244}}
}}
{\shp {\*\shpinst\shpleft2140\shptop7324\shpright4972\shpbottom7714\shpfhdr0\shp
bxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz205\shplid3
{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{
\sn geoRight}{\sv 2832}}{\sp{\sn geoBottom}{\sv 390}}
{\sp{\sn pVerticies}{\sv 8;6;(0,389);(2832,389);(2832,0);(0,0);(0,389);(0,389)}}
{\sp{\sn pSegmentInfo}{\sv 2;13;16384;45824;1;45824;1;45824;1;45824;1;45824;1;45
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{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
15}}{\sp{\sn fLine}{\sv 0}}{\sp{\sn lineType}{\sv 0}}{\sp{\sn fArrowheadsOK}{\sv
1}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 0}}
}}
{\shp {\*\shpinst\shpleft2500\shptop7978\shpright9604\shpbottom8289\shpfhdr0\shp
bxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz211\shplid4
{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{

\sn geoRight}{\sv 7104}}{\sp{\sn geoBottom}{\sv 311}}

{\sp{\sn pVerticies}{\sv 8;6;(0,311);(7104,311);(7104,1);(0,1);(0,311);(0,311)}}
{\sp{\sn pSegmentInfo}{\sv 2;13;16384;45824;1;45824;1;45824;1;45824;1;45824;1;45
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{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
15}}{\sp{\sn fLine}{\sv 0}}{\sp{\sn lineType}{\sv 0}}{\sp{\sn fArrowheadsOK}{\sv
1}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 0}}
}}
{\shp {\*\shpinst\shpleft2140\shptop8278\shpright9583\shpbottom8589\shpfhdr0\shp
bxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz217\shplid5
{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{
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{\sp{\sn pVerticies}{\sv 8;6;(0,311);(7442,311);(7442,1);(0,1);(0,311);(0,311)}}
{\sp{\sn pSegmentInfo}{\sv 2;13;16384;45824;1;45824;1;45824;1;45824;1;45824;1;45
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{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
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1}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 0}}
}}
{\shp {\*\shpinst\shpleft2140\shptop8578\shpright10051\shpbottom8889\shpfhdr0\sh
pbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz223\shplid6
{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{
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{\sp{\sn pVerticies}{\sv 8;6;(0,311);(7911,311);(7911,1);(0,1);(0,311);(0,311)}}
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{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
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{\shp {\*\shpinst\shpleft2140\shptop8878\shpright9823\shpbottom9189\shpfhdr0\shp
bxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz229\shplid7
{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{
\sn geoRight}{\sv 7683}}{\sp{\sn geoBottom}{\sv 311}}
{\sp{\sn pVerticies}{\sv 8;6;(0,311);(7683,311);(7683,1);(0,1);(0,311);(0,311)}}
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{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
15}}{\sp{\sn fLine}{\sv 0}}{\sp{\sn lineType}{\sv 0}}{\sp{\sn fArrowheadsOK}{\sv
1}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 0}}
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{\shp {\*\shpinst\shpleft2140\shptop9178\shpright9835\shpbottom9489\shpfhdr0\shp
bxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz235\shplid8
{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{
\sn geoRight}{\sv 7695}}{\sp{\sn geoBottom}{\sv 311}}
{\sp{\sn pVerticies}{\sv 8;6;(0,311);(7695,311);(7695,1);(0,1);(0,311);(0,311)}}
{\sp{\sn pSegmentInfo}{\sv 2;13;16384;45824;1;45824;1;45824;1;45824;1;45824;1;45
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{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
15}}{\sp{\sn fLine}{\sv 0}}{\sp{\sn lineType}{\sv 0}}{\sp{\sn fArrowheadsOK}{\sv
1}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 0}}
}}
{\shp {\*\shpinst\shpleft2140\shptop9478\shpright9764\shpbottom9789\shpfhdr0\shp
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{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{

\sn geoRight}{\sv 7624}}{\sp{\sn geoBottom}{\sv 311}}

{\sp{\sn pVerticies}{\sv 8;6;(0,311);(7624,311);(7624,1);(0,1);(0,311);(0,311)}}
{\sp{\sn pSegmentInfo}{\sv 2;13;16384;45824;1;45824;1;45824;1;45824;1;45824;1;45
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{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
15}}{\sp{\sn fLine}{\sv 0}}{\sp{\sn lineType}{\sv 0}}{\sp{\sn fArrowheadsOK}{\sv
1}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 0}}
}}
{\shp {\*\shpinst\shpleft2140\shptop9778\shpright10002\shpbottom10089\shpfhdr0\s
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{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{
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{\sp{\sn pVerticies}{\sv 8;6;(0,311);(7862,311);(7862,1);(0,1);(0,311);(0,311)}}
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{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
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18\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0
\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\
li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0
\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\sl
mult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\
pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li104
5\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-2
18\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0
\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\
li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0
\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\sl
mult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\
pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li104
5\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-2
18\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0
\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\
li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0
\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\sl
mult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\
pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li104
5\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-2
18\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0
\par\pard\li1045\sb77\sl-218\slmult0\fi0\tx3481 \dn2 \expndtw0\charscalex105 \ul
0\nosupersub\cf17\f18\fs17 50\ul0\nosupersub\cf19\f20\fs18 \ul0\nosupersub\cf18
\f19\fs18 .\tab \up0 \expndtw-1\charscalex100 \ul0\nosupersub\cf15\f16\fs16 OIG
Report No. ISP-I-07-24A, Inspection of Embassy Phnom Penh, Cambodia - August 200
7\par\pard\ql \li3379\sb228\sl-322\slmult0 \up0 \expndtw0\charscalex106 \ul0\nos
upersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED
{\shp {\*\shpinst\shpleft900\shptop14431\shpright10080\shpbottom14431\shpfhdr0\s
hpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz38\shplid0{\sp{\sn shapeType}{
\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 7368044}}{\sp{\
sn lineWidth}{\sv 13546}}
}}
{\shp {\*\shpinst\shpleft900\shptop14572\shpright1440\shpbottom14572\shpfhdr0\sh
pbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz50\shplid1{\sp{\sn shapeType}{\
sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 7368044}}{\sp{\s
n lineWidth}{\sv 146755}}
}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g54}{\bkmkend Pg54}\par\pard\ql \li3930\sb293\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
ql \li4510\sb0\sl-460\slmult0 \par\pard\ql\li4510\sb0\sl-460\slmult0 \par\pard\q
l\li4510\sb264\sl-460\slmult0 \up0 \expndtw0\charscalex82 \ul0\nosupersub\cf11\f
12\fs40 QUALITY OF LIFE \par\pard\ql \li2520\sb0\sl-276\slmult0 \par\pard\ql\li2
520\sb0\sl-276\slmult0 \par\pard\ql\li2520\sb0\sl-276\slmult0 \par\pard\ql\li252
0\sb244\sl-276\slmult0 \up0 \expndtw-6\charscalex100 \ul0\nosupersub\cf12\f13\fs
24 Cambodia is very much a developing country, and Phnom Penh is deservedly a \p
ar\pard\ql \li2160\ri1922\sb5\sl-300\slmult0 \up0 \expndtw-5\charscalex100 25 pe

rcent hardship differential post. The overriding concern is inferior local medi
\up0 \expndtw-6\charscalex100 cal care. Even though Bangkok is only an hour awa
y by air, there is no such thing as \up0 \expndtw-5\charscalex100 a minor emerge
ncy in Phnom Penh because local medical services are so poor. The \up0 \expndtw
-6\charscalex100 embassy has established a health unit in the new chancery, and
a medical professional \up0 \expndtw-6\charscalex100 will be permanently assigne
d this summer. In the interim, the embassy has hired a \up0 \expndtw-6\charscal
ex100 locally employed nurse, and the Department is providing a series of tempo
rary staff \up0 \expndtw-5\charscalex100 to help get the health unit started and
provide basic care. There are, though, some \up0 \expndtw-7\charscalex100 posi
tive quality of life points: two English language schools and good housing. A
s a \up0 \expndtw-8\charscalex100 result, most people seem content with their to
urs of duty. \par\pard\ql \li2160\sb0\sl-287\slmult0 \par\pard\ql\li2160\sb0\sl
-287\slmult0 \par\pard\ql\li2160\sb277\sl-287\slmult0 \up0 \expndtw-11\charscale
x88 \ul0\nosupersub\cf23\f24\fs33 A\ul0\nosupersub\cf24\f25\fs23 VIAN\ul0\nosupe
rsub\cf23\f24\fs33 I\ul0\nosupersub\cf24\f25\fs23 NFLUENZA\ul0\nosupersub\cf23\
f24\fs33 P\ul0\nosupersub\cf24\f25\fs23 REPAREDNESS \par\pard\ql \li2160\ri1933
\sb263\sl-300\slmult0\fi359 \up0 \expndtw-6\charscalex100 \ul0\nosupersub\cf12\f
13\fs24 The mission has developed an avian influenza plan. There is a task forc
e chaired \line \up0 \expndtw-6\charscalex100 by the DCM that includes all missi
on elements. Even though Cambodia is a high \line \up0 \expndtw-5\charscalex100
risk country with limited infrastructure to handle an epidemic, the embassy is
better \line \up0 \expndtw-4\charscalex100 prepared than most to handle an influ
enza problem because the Centers for Dis-\line \up0 \expndtw-5\charscalex100 eas
e Control has a presence. The primary focus of the Centers for Disease Control
\line \up0 \expndtw-4\charscalex100 in Cambodia is the global fight against HIV
/AIDS, but helping the government \line \up0 \expndtw-6\charscalex100 of Cambod
ia strengthen the country\u8217?s capacity to cope with an outbreak of avian \l
ine \up0 \expndtw-6\charscalex100 influenza is a secondary focus. Furthermore,
later in 2007, the mission will have a \line \up0 \expndtw-6\charscalex100 U.S.
Department of Agriculture veterinarian working out of the Centers for Disease
\line \up0 \expndtw-4\charscalex100 Control offices with Cambodian counterparts
to develop an effective response to the \line \up0 \expndtw-8\charscalex100 thre
at of avian influenza. \par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\
sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slm
ult0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\p
ard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158
\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-20
7\slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\
par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\l
i2158\sb143\sl-207\slmult0\fi0\tx10945 \up0 \expndtw-1\charscalex100 \ul0\nosupe
rsub\cf15\f16\fs16 OIG Report No. ISP-I-07-24A, Inspection of Embassy Phnom Penh
, Cambodia - August 2007\tab \dn2 \expndtw0\charscalex105 \ul0\nosupersub\cf17\f
18\fs17 51\ul0\nosupersub\cf18\f19\fs18 .\par\pard\ql \li3930\sb207\sl-322\slmu
lt0 \up0 \expndtw0\charscalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT
UNCLASSIFIED
{\shp {\*\shpinst\shpleft10800\shptop14611\shpright11340\shpbottom14611\shpfhdr0
\shpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz38\shplid0{\sp{\sn shapeType
}{\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 7368044}}{\sp
{\sn lineWidth}{\sv 146755}}
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{\shp {\*\shpinst\shpleft2160\shptop14495\shpright11340\shpbottom14495\shpfhdr0\
shpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz60\shplid1{\sp{\sn shapeType}
{\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 2039586}}{\sp{
\sn lineWidth}{\sv 5644}}
}}
{\shp {\*\shpinst\shpleft2160\shptop2253\shpright10080\shpbottom2253\shpfhdr0\sh
pbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz77\shplid2{\sp{\sn shapeType}{\
sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 9276554}}{\sp{\s
n lineWidth}{\sv 451555}}

}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g55}{\bkmkend Pg55}\par\pard\ql \li3379\sb293\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
qj \li2160\sb0\sl-400\slmult0 \par\pard\qj\li2160\sb0\sl-400\slmult0 \par\pard\q
j\li2160\ri2603\sb114\sl-400\slmult0 \up0 \expndtw-11\charscalex87 \ul0\nosupers
ub\cf23\f24\fs33 E\ul0\nosupersub\cf24\f25\fs23 QUAL\ul0\nosupersub\cf23\f24\fs3
3 E\ul0\nosupersub\cf24\f25\fs23 MPLOYMENT\ul0\nosupersub\cf23\f24\fs33 O\ul0\
nosupersub\cf24\f25\fs23 PPORTUNITY\ul0\nosupersub\cf23\f24\fs33 \ul0\nosupersu
b\cf24\f25\fs23 AND\ul0\nosupersub\cf23\f24\fs33 F\ul0\nosupersub\cf24\f25\fs23
EDERAL\ul0\nosupersub\cf23\f24\fs33 W\ul0\nosupersub\cf24\f25\fs23 OMEN\ul0\no
supersub\cf23\f24\fs33 \u8217?\ul0\nosupersub\cf24\f25\fs23 S \up0 \expndtw-11\c
harscalex88 \ul0\nosupersub\cf23\f24\fs33 P\ul0\nosupersub\cf24\f25\fs23 ROGRAM
\par\pard\ql \li2160\ri1914\sb243\sl-300\slmult0\fi360 \up0 \expndtw-5\charscale
x100 \ul0\nosupersub\cf12\f13\fs24 Although the embassy has two trained EEO coun
selors and recently designated a \line \up0 \expndtw-6\charscalex100 Federal Wom
en\u8217?s Program coordinator, there has been little effort to publicize either
\line \up0 \expndtw-5\charscalex100 of the federally mandated programs or to e
xplain their relevance to the FSNs. Both \line \up0 \expndtw-3\charscalex100 EE
O counselors were enthusiastic about their training and committed to the EEO \li
ne \up0 \expndtw-5\charscalex100 function. Their names are included on the annu
al designation of authority list, but \line \up0 \expndtw-5\charscalex100 there
is no EEO information displayed in the embassy, included in the embassy\u8217?s
\par\pard\ql \li2160\ri1998\sb0\sl-300\slmult0 \up0 \expndtw-6\charscalex100 we
ekly newsletter, or provided in the employee\u8217?s handbook. The counselors h
ave \line \up0 \expndtw-5\charscalex100 requested training and bulletin board no
tices from the Department\u8217?s Office of Civil \line \up0 \expndtw-4\charsca
lex100 Rights, which were to be promptly dispatched to post. The OIG team infor
med the \line \up0 \expndtw-4\charscalex100 EEO counselors about expertise at ot
her posts having active EEO programs. \par\pard\ql \li2448\sb0\sl-284\slmult0 \p
ar\pard\ql\li2448\sb0\sl-284\slmult0 \par\pard\ql\li2448\ri2130\sb246\sl-284\slm
ult0 \up0 \expndtw-6\charscalex100 \ul0\nosupersub\cf32\f33\fs24 Recommendation
15:\ul0\nosupersub\cf12\f13\fs24 Embassy Phnom Penh should issue an administra
tive \line \up0 \expndtw-5\charscalex100 notice, publicize the names of the Equ
al Employment Opportunity and Federal \line \up0 \expndtw-6\charscalex100 Women\
u8217?s Program counselors in the weekly newsletter, and conduct an out-\line \u
p0 \expndtw-5\charscalex100 reach event that publicizes the programs and demonst
rates management\u8217?s com-\line \up0 \expndtw-6\charscalex100 mitment to a di
verse, fair, and respectful workplace. (Action: Embassy Phnom \line \up0 \expn
dtw-7\charscalex100 Penh) \par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb
0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\s
lmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par
\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li10
45\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult
0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard
\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb
0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\s
lmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par
\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li10
45\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb16\sl-218\slmul
t0\fi0\tx3481 \dn2 \expndtw0\charscalex105 \ul0\nosupersub\cf17\f18\fs17 52\ul0\
nosupersub\cf19\f20\fs18 \ul0\nosupersub\cf18\f19\fs18 .\tab \up0 \expndtw-1\ch
arscalex100 \ul0\nosupersub\cf15\f16\fs16 OIG Report No. ISP-I-07-24A, Inspectio
n of Embassy Phnom Penh, Cambodia - August 2007\par\pard\ql \li3379\sb228\sl-322
\slmult0 \up0 \expndtw0\charscalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE
BUT UNCLASSIFIED
{\shp {\*\shpinst\shpleft900\shptop14431\shpright10080\shpbottom14431\shpfhdr0\s
hpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz38\shplid0{\sp{\sn shapeType}{
\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 7368044}}{\sp{\

sn lineWidth}{\sv 13546}}
}}
{\shp {\*\shpinst\shpleft900\shptop14572\shpright1440\shpbottom14572\shpfhdr0\sh
pbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz50\shplid1{\sp{\sn shapeType}{\
sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 7368044}}{\sp{\s
n lineWidth}{\sv 146755}}
}}
{\shp {\*\shpinst\shpleft2160\shptop7491\shpright10080\shpbottom7491\shpfhdr0\sh
pbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz72\shplid2{\sp{\sn shapeType}{\
sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 15000545}}{\sp{\
sn lineWidth}{\sv 1162755}}
}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g56}{\bkmkend Pg56}\par\pard\ql \li3930\sb293\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
ql \li3348\sb0\sl-460\slmult0 \par\pard\ql\li3348\sb0\sl-460\slmult0 \par\pard\q
l\li3348\sb264\sl-460\slmult0 \up0 \expndtw0\charscalex81 \ul0\nosupersub\cf11\f
12\fs40 FORMAL RECOMMENDATIONS \par\pard\ql \li2160\sb0\sl-293\slmult0 \par\pard
\ql\li2160\sb0\sl-293\slmult0 \par\pard\ql\li2160\sb0\sl-293\slmult0 \par\pard\q
l\li2160\ri1974\sb159\sl-293\slmult0\tx2448\tx2448\tx2448 \up0 \expndtw-4\charsc
alex100 \ul0\nosupersub\cf32\f33\fs24 Recommendation 1:\ul0\nosupersub\cf12\f13\
fs24 Embassy Phnom Penh should assess its contacts management \line\tab \up0 \e
xpndtw-5\charscalex100 requirements and, based on those needs, design and implem
ent a missionwide \line\tab \up0 \expndtw-6\charscalex100 user-friendly contacts
management system, and train all staff in the use of the \line\tab \up0 \expn
dtw-7\charscalex100 system. (Action: Embassy Phnom Penh) \par\pard\ql \li2160\
ri1982\sb248\sl-292\slmult0\tx2448\tx2448\tx2448\tx2448\tx2448 \up0 \expndtw-4\c
harscalex100 \ul0\nosupersub\cf32\f33\fs24 Recommendation 2:\ul0\nosupersub\cf12
\f13\fs24 Embassy Phnom Penh should develop a set of formal guide-\line\tab \
up0 \expndtw-5\charscalex100 lines, based on the most recent Department guidance
and approved in writing by \line\tab \up0 \expndtw-6\charscalex100 the deputy c
hief of mission to establish a step-by-step process that clearly speci-\line\t
ab \up0 \expndtw-6\charscalex100 fies who within the embassy does what and in wh
at sequence, to ensure timely \line\tab \up0 \expndtw-6\charscalex100 submission
s and full compliance with requirements of the Leahy amendment. \line\tab \up0
\expndtw-7\charscalex100 (Action: Embassy Phnom Penh) \par\pard\ql \li2160\ri19
48\sb250\sl-290\slmult0\tx2448\tx2448 \up0 \expndtw-4\charscalex100 \ul0\nosuper
sub\cf32\f33\fs24 Recommendation 3:\ul0\nosupersub\cf12\f13\fs24 Embassy Phnom
Penh should develop and implement a pro-\line\tab \up0 \expndtw-7\charscalex100
cedure to include consideration of the mission\u8217?s strategic goals and obj
ectives as a \line\tab \up0 \expndtw-7\charscalex100 factor in selecting candida
tes for Fulbright educational exchanges. \up0 \expndtw-6\charscalex100 (Action:
Em-\par\pard\ql \li2448\sb22\sl-276\slmult0 \up0 \expndtw-6\charscalex100 bassy
Phnom Penh) \par\pard\ql \li2160\ri2001\sb253\sl-290\slmult0\tx2448\tx2448 \up0
\expndtw-4\charscalex100 \ul0\nosupersub\cf32\f33\fs24 Recommendation 4:\ul0\no
supersub\cf12\f13\fs24 Embassy Phnom Penh should develop and implement a plan
\line\tab \up0 \expndtw-5\charscalex100 targeted to the media and mission person
nel explaining the information resource \line\tab \up0 \expndtw-9\charscalex100
center\u8217?s available services and encouraging the center\u8217?s use. \up0 \
expndtw-7\charscalex100 (Action: Embassy \par\pard\ql \li2448\sb22\sl-276\slmul
t0 \up0 \expndtw-4\charscalex100 Phnom Penh) \par\pard\ql \li2160\ri2031\sb250\s
l-293\slmult0\tx2448\tx2448\tx2448 \up0 \expndtw-4\charscalex100 \ul0\nosupersub
\cf32\f33\fs24 Recommendation 5:\ul0\nosupersub\cf12\f13\fs24 Embassy Phnom Pe
nh should develop a standard operat-\line\tab \up0 \expndtw-4\charscalex100 ing
procedure to stagger its nonimmigrant visa appointments and instruct the \line\t
ab \up0 \expndtw-5\charscalex100 National Visa Center to stagger the immigrant v
isa appointments. (Action: Em-\line\tab \up0 \expndtw-6\charscalex100 bassy Ph
nom Penh) \par\pard\ql \li2160\ri2183\sb250\sl-290\slmult0\tx2448\tx2448 \up0 \e
xpndtw-4\charscalex100 \ul0\nosupersub\cf32\f33\fs24 Recommendation 6: \ul0\nosu
persub\cf12\f13\fs24 Embassy Phnom Penh should rewrite the position descrip-\li
ne\tab \up0 \expndtw-6\charscalex100 tion of the American citizens services FSN

-6 to make it parallel to that of the \line\tab \up0 \expndtw-7\charscalex100 o

ther American citizens services assistant and cross train them fully. \up0 \expn
dtw-9\charscalex100 (Action: \par\pard\ql \li2448\sb22\sl-276\slmult0 \up0 \expn
dtw-5\charscalex100 Embassy Phnom Penh) \par\pard\qj \li2160\ri2108\sb245\sl-300
\slmult0\tx2448 \up0 \expndtw-4\charscalex100 \ul0\nosupersub\cf32\f33\fs24 Reco
mmendation 7:\ul0\nosupersub\cf12\f13\fs24 Embassy Phnom Penh should establish
a procedure to con-\line\tab \up0 \expndtw-8\charscalex100 duct annual validati
on studies of their referral cases. \up0 \expndtw-6\charscalex100 (Action: Emb
assy Phnom \par\pard\ql \li2448\sb0\sl-276\slmult0 \up0 \expndtw-6\charscalex100
Penh) \par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\pa
r\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2
158\sb164\sl-207\slmult0\fi0\tx10945 \up0 \expndtw-1\charscalex100 \ul0\nosupers
ub\cf15\f16\fs16 OIG Report No. ISP-I-07-24A, Inspection of Embassy Phnom Penh,
Cambodia - August 2007\tab \dn2 \expndtw0\charscalex105 \ul0\nosupersub\cf17\f18
\fs17 53\ul0\nosupersub\cf18\f19\fs18 .\par\pard\ql \li3930\sb207\sl-322\slmult
0 \up0 \expndtw0\charscalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UN
CLASSIFIED
{\shp {\*\shpinst\shpleft10800\shptop14611\shpright11340\shpbottom14611\shpfhdr0
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{\shp {\*\shpinst\shpleft2160\shptop14495\shpright11340\shpbottom14495\shpfhdr0\
shpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz60\shplid1{\sp{\sn shapeType}
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{\shp {\*\shpinst\shpleft2160\shptop2253\shpright10080\shpbottom2253\shpfhdr0\sh
pbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz77\shplid2{\sp{\sn shapeType}{\
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}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g57}{\bkmkend Pg57}\par\pard\ql \li3379\sb293\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
li2190\sb0\sl-310\slmult0\par\pard\li2190\sb0\sl-310\slmult0\par\pard\li2190\sb1
68\sl-310\slmult0\fi0\tx4217\tx4336 \dn4 \expndtw-3\charscalex100 \ul0\nosupersu
b\cf32\f33\fs24 Recommendation 8\tab \up0 \expndtw-2\charscalex100 \ul0\nosupers
ub\cf30\f31\fs20 (\tab \up0 \expndtw-2\charscalex100 (b) (2)(b) (2)(b) (2)(b) (2
)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)\par\pard\li2190\sb45\sl-230\slmult0\
fi267 \up0 \expndtw-2\charscalex100 (b) (2)(b) (2)(b) (2)(bb (2)(b) (2)(b) (2)(b
) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)\par\pard\li2190\sb1\sl-208\slmul
t0\fi267 \dn2 \expndtw-2\charscalex100 (b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2
)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)\t \up2 \expndtw-2\charscalex1
00 )\par\pard\li2190\sb1\sl-220\slmult0\fi2027 \up0 \expndtw-2\charscalex100 (\p
ar\pard\ql \li2457\sb0\sl-180\slmult0 \up0 \expndtw-4\charscalex100 (b) (2)(b) (
2)(b) (2)(b2 (2)(b) (2)(b) (2) \par\pard\ql \li4217\sb55\sl-230\slmult0 \up0 \ex
pndtw-2\charscalex100 ) \par\pard\ql \li2190\ri1978\sb1\sl-290\slmult0\tx2477\tx
2477\tx2477\tx2477 \up0 \expndtw-4\charscalex100 \ul0\nosupersub\cf32\f33\fs24 R
ecommendation 9:\ul0\nosupersub\cf12\f13\fs24 Embassy Phnom Penh, in coordinat
ion with Embassy Bang-\line\tab \up0 \expndtw-7\charscalex100 kok, should review
its locally employed staff policies to make them consistent \line\tab \up0 \ex
pndtw-6\charscalex100 with local law and Department of State policy and should
issue them in a new \line\tab \up0 \expndtw-5\charscalex100 employee handbook.
(Action: Embassy Phnom Penh, in coordination with Em-\line\tab \up0 \expndtw-9\
charscalex100 bassy Bangkok) \par\pard\ql \li2190\ri1957\sb274\sl-286\slmult0\tx
2477\tx2477\tx2477 \up0 \expndtw-4\charscalex100 \ul0\nosupersub\cf32\f33\fs24 R
ecommendation 10: \ul0\nosupersub\cf12\f13\fs24 Embassy Phnom Penh should estab
lish Equal Employment \line\tab \up0 \expndtw-5\charscalex100 Opportunity proced
ures for locally employed staff, appoint and train counselors, \line\tab \up0 \e
xpndtw-5\charscalex100 and conduct training on Equal Employment Opportunity prin

ciples for all locally \line\tab \up0 \expndtw-6\charscalex100 employed staff.

(Action: Embassy Phnom Penh) \par\pard\qj \li2190\ri2035\sb279\sl-280\slmult0\t
x2477 \up0 \expndtw-4\charscalex100 \ul0\nosupersub\cf32\f33\fs24 Recommendation
11:\ul0\nosupersub\cf12\f13\fs24 Embassy Phnom Penh should establish shuttle
charges that \line\tab \up0 \expndtw-5\charscalex100 are based on actual costs i
ncurred. (Action: Embassy Phnom Penh) \par\pard\ql \li2190\sb0\sl-276\slmult0
\par\pard\ql\li2190\sb8\sl-276\slmult0 \up0 \expndtw-5\charscalex100 \ul0\nosupe
rsub\cf32\f33\fs24 Recommendation 12:\ul0\nosupersub\cf12\f13\fs24 Embassy Phn
om Penh should design and implement a \par\pard\qj \li2477\ri2012\sb0\sl-290\slm
ult0 \up0 \expndtw-5\charscalex100 plan to provide information technology staff
with needed training on Microsoft \up0 \expndtw-6\charscalex100 Windows 2003, M
icrosoft XP Professional, and Microsoft Office 2003. (Action: \up0 \expndtw-7\c
harscalex100 Embassy Phnom Penh) \par\pard\ql \li2190\ri1937\sb267\sl-286\slmult
0\tx2477\tx2477\tx2477 \up0 \expndtw-5\charscalex100 \ul0\nosupersub\cf32\f33\fs
24 Recommendation 13:\ul0\nosupersub\cf12\f13\fs24 Embassy Phnom Penh should c
onduct a review of all soft-\line\tab \up0 \expndtw-4\charscalex100 ware on the
dedicated Internet networks workstations and purchase the appropri-\line\tab \u
p0 \expndtw-5\charscalex100 ate licenses or remove the software for which the em
bassy does not have an ap-\line\tab \up0 \expndtw-8\charscalex100 propriate lice
nse. \up0 \expndtw-6\charscalex100 (Action: Embassy Phnom Penh) \par\pard\ql \l
i2190\ri1949\sb274\sl-286\slmult0\tx2477\tx2477\tx2477 \up0 \expndtw-5\charscale
x100 \ul0\nosupersub\cf32\f33\fs24 Recommendation 14: \ul0\nosupersub\cf12\f13\f
s24 The Bureau of Information Resource Management should \line\tab \up0 \expnd
tw-4\charscalex100 develop a management control to ensure that software it provi
des to Department \line\tab \up0 \expndtw-4\charscalex100 personnel has been app
roved by the Department\u8217?s Information Technology Con-\line\tab \up0 \expnd
tw-7\charscalex100 figuration Control Board. (Action: IRM) \par\pard\ql \li219
0\ri1882\sb251\sl-290\slmult0\tx2477\tx2477\tx2477\tx2477 \up0 \expndtw-5\charsc
alex100 \ul0\nosupersub\cf32\f33\fs24 Recommendation 15:\ul0\nosupersub\cf12\f13
\fs24 Embassy Phnom Penh should issue an administrative notice, \line\tab \up0
\expndtw-6\charscalex100 publicize the names of the Equal Employment Opportuni
ty and Federal Women\u8217?s \line\tab \up0 \expndtw-5\charscalex100 Program cou
nselors in the weekly newsletter, and conduct an outreach event that \line\tab \
up0 \expndtw-5\charscalex100 publicizes the programs and demonstrates management
\u8217?s commitment to a di-\line\tab \up0 \expndtw-8\charscalex100 verse, fair,
and respectful workplace. \up0 \expndtw-6\charscalex100 (Action: Embassy Phnom
Penh) \par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\pa
r\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1
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scalex105 \ul0\nosupersub\cf17\f18\fs17 54\ul0\nosupersub\cf31\f32\fs18 \ul0\no
supersub\cf27\f28\fs18 .\tab \up0 \expndtw-1\charscalex100 \ul0\nosupersub\cf15\
f16\fs16 OIG Report No. ISP-I-07-24A, Inspection of Embassy Phnom Penh, Cambodia
- August 2007\par\pard\ql \li3379\sb228\sl-322\slmult0 \up0 \expndtw0\charscale
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{\shp {\*\shpinst\shpleft2458\shptop2320\shpright9899\shpbottom2631\shpfhdr0\shp
bxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz201\shplid4
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15}}{\sp{\sn fLine}{\sv 0}}{\sp{\sn lineType}{\sv 0}}{\sp{\sn fArrowheadsOK}{\sv
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}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g58}{\bkmkend Pg58}\par\pard\ql \li3930\sb293\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
ql \li3143\sb0\sl-460\slmult0 \par\pard\ql\li3143\sb0\sl-460\slmult0 \par\pard\q
l\li3143\sb244\sl-460\slmult0 \up0 \expndtw0\charscalex81 \ul0\nosupersub\cf11\f
12\fs40 INFORMAL RECOMMENDATIONS \par\pard\ql \li2160\sb0\sl-300\slmult0 \par\pa

rd\ql\li2160\sb0\sl-300\slmult0 \par\pard\ql\li2160\sb0\sl-300\slmult0 \par\pard

\ql\li2160\ri1965\sb153\sl-300\slmult0 \up0 \expndtw-5\charscalex100 \ul0\nosupe
rsub\cf12\f13\fs24 Informal recommendations cover operational matters not requir
ing action by orga\up0 \expndtw-4\charscalex100 nizations outside the inspected
unit and/or the parent regional bureau. Informal \up0 \expndtw-5\charscalex100
recommendations will not be subject to the OIG compliance process. However, any
\up0 \expndtw-6\charscalex100 subsequent OIG inspection or on-site compliance r
eview will assess the mission\u8217?s \up0 \expndtw-7\charscalex100 progress in
implementing the informal recommendations. \par\pard\ql \li2160\sb260\sl-276\slm
ult0 \up0 \expndtw-11\charscalex85 \ul0\nosupersub\cf38\f39\fs24 Public Diplomac
y \par\pard\ql \li2160\ri2040\sb265\sl-300\slmult0 \up0 \expndtw-5\charscalex100
\ul0\nosupersub\cf12\f13\fs24 Officers serving at the mission in areas other th
an public affairs can expand public \line \up0 \expndtw-6\charscalex100 diplomac
y outreach activities by making presentations and giving speeches to Cam-\line \
up0 \expndtw-6\charscalex100 bodian audiences. Opportunities are available for
officers to make a positive impact \line \up0 \expndtw-5\charscalex100 through s
uch efforts. Some already are contributing in this area, yet, more can be \line
\up0 \expndtw-6\charscalex100 done. \par\pard\qj \li2160\ri2200\sb240\sl-300\sl
mult0\fi59 \up0 \expndtw-5\charscalex100 \ul0\nosupersub\cf32\f33\fs24 Informal
Recommendation 1:\ul0\nosupersub\cf12\f13\fs24 Embassy Phnom Penh should incor
porate par\up0 \expndtw-6\charscalex100 ticipation in public diplomacy outreach
activities into the work requirements of all \up0 \expndtw-7\charscalex100 miss
ion officers. \par\pard\ql \li2160\sb260\sl-276\slmult0 \up0 \expndtw-11\charsca
lex90 \ul0\nosupersub\cf38\f39\fs24 Consular Affairs \par\pard\ql \li2160\sb264\
sl-276\slmult0 \up0 \expndtw-5\charscalex100 \ul0\nosupersub\cf12\f13\fs24 Altho
ugh there is a warden network in Cambodia, there is a limited amount of \par\par
d\ql \li2160\ri1940\sb5\sl-300\slmult0 \up0 \expndtw-5\charscalex100 consular ou
treach outside Phnom Penh. Little has been done to establish emergency \line \u
p0 \expndtw-5\charscalex100 contacts at hospitals, hotels, hostels, and morgues
in the remote areas favored by \line \up0 \expndtw-6\charscalex100 tourists. \pa
r\pard\qj \li2160\ri2034\sb260\sl-300\slmult0 \up0 \expndtw-4\charscalex100 \ul0
\nosupersub\cf32\f33\fs24 Informal Recommendation 2: \ul0\nosupersub\cf12\f13\fs
24 Embassy Phnom Penh should develop and imple\up0 \expndtw-5\charscalex100 men
t a robust consular travel and outreach plan to enhance contacts and emergency \
up0 \expndtw-6\charscalex100 preparedness training in the outlying tourist cente
rs. \par\pard\ql \li2160\sb260\sl-276\slmult0 \up0 \expndtw-11\charscalex87 \ul0
\nosupersub\cf38\f39\fs24 Human Resources \par\pard\qj \li2160\ri2180\sb245\sl-3
00\slmult0 \up0 \expndtw-5\charscalex100 \ul0\nosupersub\cf12\f13\fs24 Embassy P
hnom Penh uses the acronym \u8220?LES staff \u8221? incorrectly when describing
\line \up0 \expndtw-7\charscalex100 locally hired employees. The embassy uses l
ocally engaged, rather than locally em-\line \up0 \expndtw-9\charscalex100 ploye
d. \par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\pa
rd\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\
sb0\sl-207\slmult0\par\pard\li2158\sb173\sl-207\slmult0\fi0\tx10945 \up0 \expndt
w-1\charscalex100 \ul0\nosupersub\cf15\f16\fs16 OIG Report No. ISP-I-07-24A, Ins
pection of Embassy Phnom Penh, Cambodia - August 2007\tab \dn2 \expndtw0\charsca
lex105 \ul0\nosupersub\cf17\f18\fs17 55\ul0\nosupersub\cf18\f19\fs18 .\par\pard
\ql \li3930\sb207\sl-322\slmult0 \up0 \expndtw0\charscalex106 \ul0\nosupersub\cf
40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED
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{\shp {\*\shpinst\shpleft2160\shptop2237\shpright10080\shpbottom2237\shpfhdr0\sh

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qj \li2190\sb0\sl-300\slmult0 \par\pard\qj\li2190\sb0\sl-300\slmult0 \par\pard\q
j\li2190\ri2110\sb257\sl-300\slmult0 \up0 \expndtw-4\charscalex100 \ul0\nosupers
ub\cf32\f33\fs24 Informal Recommendation 3:\ul0\nosupersub\cf12\f13\fs24 Embas
sy Phnom Penh should correct its internal \up0 \expndtw-7\charscalex100 publicat
ions\u8217? use of the term \u8220?LES\u8221? to mean locally employed staff. \
par\pard\ql \li2190\sb260\sl-276\slmult0 \up0 \expndtw-11\charscalex83 \ul0\nosu
persub\cf38\f39\fs24 General Services \par\pard\ql \li2190\sb0\sl-276\slmult0 \p
ar\pard\ql\li2190\sb8\sl-276\slmult0 \up0 \expndtw-5\charscalex100 \ul0\nosupers
ub\cf12\f13\fs24 Moving to serviced apartments has saved the government signific
ant amounts of \par\pard\ql \li2190\ri1911\sb5\sl-300\slmult0 \up0 \expndtw-5\ch
arscalex100 money but at some cost in staff morale. Even though apartments are
fully furnished \up0 \expndtw-6\charscalex100 by the landlord, some tenants wou
ld like small amounts of embassy furniture of a \up0 \expndtw-7\charscalex100
type that landlords do not provide. \par\pard\ql \li2190\ri2048\sb240\sl-300\slm
ult0 \up0 \expndtw-4\charscalex100 \ul0\nosupersub\cf32\f33\fs24 Informal Recomm
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within \up0 \expndtw-5\charscalex100 the constraints of the regulations, in su
pplying nonlandlord furnished furniture and \up0 \expndtw-5\charscalex100 equipm
ent to the residents of serviced apartments given the cost savings. \par\pard\q
j \li2190\ri2138\sb240\sl-300\slmult0 \up0 \expndtw-5\charscalex100 The embassy
and USAID motor pool drivers, although consolidated, receive reim\up0 \expndtw-5
\charscalex100 bursement for travel expenses under two different formulas depend
ing on which \up0 \expndtw-7\charscalex100 agency funds the passenger. \par\pard
\qj \li2190\ri2042\sb240\sl-300\slmult0 \up0 \expndtw-3\charscalex100 \ul0\nosup
ersub\cf32\f33\fs24 Informal Recommendation 5: \ul0\nosupersub\cf12\f13\fs24 Em
bassy Phnom Penh should adopt one uniform \up0 \expndtw-8\charscalex100 method t
o calculate travel per diem for all locally employed staff. \par\pard\qj \li2190
\ri2109\sb260\sl-300\slmult0 \up0 \expndtw-5\charscalex100 The embassy has chang
ed its housing pool to include a number of apartments, but \up0 \expndtw-5\char
scalex100 information regarding these units is not included in the Housing Handb
ook. \par\pard\qj \li2190\ri1960\sb240\sl-300\slmult0 \up0 \expndtw-4\charscalex
100 \ul0\nosupersub\cf32\f33\fs24 Informal Recommendation 6:\ul0\nosupersub\cf12
\f13\fs24 Embassy Phnom Penh should include information \up0 \expndtw-5\charsc
alex100 regarding the apartments in its housing pool in its Housing Handbook. \p
ar\pard\ql \li2190\sb260\sl-276\slmult0 \up0 \expndtw-11\charscalex84 \ul0\nosup
ersub\cf38\f39\fs24 Information Technology and Security \par\pard\ql \li2190\ri1
968\sb245\sl-300\slmult0 \up0 \expndtw-4\charscalex100 \ul0\nosupersub\cf12\f13\
fs24 Embassy Phnom Penh has three dedicated Internet networks workstations that
have \up0 \expndtw-5\charscalex100 not received the Department waivers required
for operation. State 166377, dated \up0 \expndtw-6\charscalex100 October 4, 200
6, mandates in paragraph 16 B. that embassies must submit waiver \up0 \expndtw-7
\charscalex100 requests for all such dedicated Internet networks workstations. \
par\pard\ql \li2190\ri2135\sb260\sl-300\slmult0 \up0 \expndtw-5\charscalex100 \u
l0\nosupersub\cf32\f33\fs24 Informal Recommendation 7:\ul0\nosupersub\cf12\f13\f
s24 Embassy Phnom Penh should submit a waiver \up0 \expndtw-4\charscalex100 re
quest for all dedicated Internet networks workstations that do not have a curren
t \up0 \expndtw-8\charscalex100 waiver to operate. \par\pard\ql \li2190\sb260\sl
-276\slmult0 \up0 \expndtw-5\charscalex100 The 5 FAM 862.1 requires every post/b
ureau to have an LCCB, but Embassy \par\pard\qj \li2190\ri2033\sb5\sl-300\slmult
0 \up0 \expndtw-6\charscalex100 Phnom Penh\u8217?s LCCB did not come into being
until 2005. As a result, not all of the \line \up0 \expndtw-6\charscalex100 so
ftware on the embassy\u8217?s unclassified network has been approved by the LCCB
. \par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\par
d\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\s

b165\sl-218\slmult0\fi0\tx3481 \dn2 \expndtw0\charscalex105 \ul0\nosupersub\cf17

\f18\fs17 56\ul0\nosupersub\cf19\f20\fs18 \ul0\nosupersub\cf18\f19\fs18 .\tab \
up0 \expndtw-1\charscalex100 \ul0\nosupersub\cf15\f16\fs16 OIG Report No. ISP-I07-24A, Inspection of Embassy Phnom Penh, Cambodia - August 2007\par\pard\ql \li
3379\sb228\sl-322\slmult0 \up0 \expndtw0\charscalex106 \ul0\nosupersub\cf40\f41\
fs28\ul SENSITIVE BUT UNCLASSIFIED
{\shp {\*\shpinst\shpleft900\shptop14431\shpright10080\shpbottom14431\shpfhdr0\s
hpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz38\shplid0{\sp{\sn shapeType}{
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{\shp {\*\shpinst\shpleft900\shptop14572\shpright1440\shpbottom14572\shpfhdr0\sh
pbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz50\shplid1{\sp{\sn shapeType}{\
sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 7368044}}{\sp{\s
n lineWidth}{\sv 146755}}
}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g60}{\bkmkend Pg60}\par\pard\ql \li3930\sb293\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
qj \li2185\sb0\sl-300\slmult0 \par\pard\qj\li2185\sb0\sl-300\slmult0 \par\pard\q
j\li2185\ri1907\sb197\sl-300\slmult0 \up0 \expndtw-4\charscalex100 \ul0\nosupers
ub\cf32\f33\fs24 Informal Recommendation 8:\ul0\nosupersub\cf12\f13\fs24 Embas
sy Phnom Penh\u8217?s local configuration control \up0 \expndtw-5\charscalex100
board should review the unapproved software on the unclassified network and dete
r\up0 \expndtw-6\charscalex100 mine whether to approve or remove it from the net
work. \par\pard\ql \li2165\sb0\sl-230\slmult0 \par\pard\ql\li2165\sb8\sl-230\slm
ult0 \up0 \expndtw-2\charscalex100 \ul0\nosupersub\cf30\f31\fs20 (b) (2)(b) (2)(
b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2) \pa
r\pard\ql \li2165\sb70\sl-230\slmult0 \up0 \expndtw-2\charscalex100 (b) (2)(b) (
2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(
b) (2) \par\pard\ql \li2165\sb70\sl-230\slmult0 \up0 \expndtw-2\charscalex100 (b
) (2)(b) (2)(b) (2)(b) (2) \par\pard\ql \li2185\sb0\sl-276\slmult0 \par\pard\ql\
li2185\sb16\sl-276\slmult0\tx5283 \dn4 \expndtw-4\charscalex100 \ul0\nosupersub\
cf32\f33\fs24 Informal Recommendation 9\ul0\nosupersub\cf12\f13\fs24 : \tab \up0
\expndtw-3\charscalex100 \ul0\nosupersub\cf30\f31\fs20 (b) (2)(b) (2)(b) (2)(b)
(2)(b) (2)(b) (2)(b) (2)(b) (2) \par\pard\ql \li2165\sb42\sl-230\slmult0 \up0 \
expndtw-2\charscalex100 (b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)
(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2) \par\pard\ql \li2165\sb70\sl-230\slmu
lt0 \up0 \expndtw-2\charscalex100 (b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b) (2)(b)
(2)(b) (2)(b) (2)(b) (2) \par\pard\ql \li2185\sb0\sl-276\slmult0 \par\pard\ql\li
2185\sb76\sl-276\slmult0 \up0 \expndtw-11\charscalex93 \ul0\nosupersub\cf38\f39\
fs24 Health Unit \par\pard\qj \li2185\ri1937\sb245\sl-300\slmult0 \up0 \expndtw6\charscalex100 \ul0\nosupersub\cf12\f13\fs24 Donation of excess medicines and
medical supplies before they expire is a permitted \up0 \expndtw-7\charscalex100
practice, but Embassy Phnom Penh has no written policy/procedures. \par\pard\qj
\li2185\ri2101\sb240\sl-300\slmult0 \up0 \expndtw-4\charscalex100 \ul0\nosupers
ub\cf32\f33\fs24 Informal Recommendation 10:\ul0\nosupersub\cf12\f13\fs24 Emba
ssy Phnom Penh should draft a policy and \line \up0 \expndtw-6\charscalex100 pro
cedure for the donation of excess unexpired medicines and medical supplies. \pa
r\pard\ql \li2185\sb260\sl-276\slmult0 \up0 \expndtw-11\charscalex86 \ul0\nosupe
rsub\cf38\f39\fs24 Financial Management \par\pard\ql \li2185\ri2045\sb265\sl-300
\slmult0 \up0 \expndtw-5\charscalex100 \ul0\nosupersub\cf12\f13\fs24 Embassy Phn
om Penh is not always following departmental procedures for main-\line \up0 \exp
ndtw-7\charscalex100 taining and monitoring post accounts (4 FAM 087). Reviews
of financial records \line \up0 \expndtw-4\charscalex100 show that the embassy
does not pay close enough attention to monitoring status \line \up0 \expndtw-6\c
harscalex100 of funds and status of obligation reports. Some large sums from
past fiscal years \line \up0 \expndtw-6\charscalex100 remain obligated without a
ny clear explanation. In some instances it is unlikely that \up0 \expndtw-8\cha
rscalex100 obligations will be liquidated. \par\pard\qj \li2186\ri2147\sb240\sl300\slmult0 \up0 \expndtw-4\charscalex100 \ul0\nosupersub\cf32\f33\fs24 Informal

Recommendation 11:\ul0\nosupersub\cf12\f13\fs24 Embassy Phnom Penh should est

ablish proce\up0 \expndtw-6\charscalex100 dures that include periodic monitoring
of status of funds, obligations, and liquida\up0 \expndtw-7\charscalex100 tio
n amounts. \par\pard\qj \li2186\ri1954\sb240\sl-300\slmult0 \up0 \expndtw-6\char
scalex100 Proceeds of sale of about $67,000 have been placed in the suspense d
eposits abroad \line \up0 \expndtw-6\charscalex100 account. The financial manag
ement section is waiting for the general services office \line \up0 \expndtw-6\c
harscalex100 to identify appropriation accounts originally charged for each sale
item so that these \line \up0 \expndtw-6\charscalex100 proceeds can be charged
to correct appropriation accounts (4 FAH-3 H 321.3). \par\pard\qj \li2186\ri1983
\sb240\sl-300\slmult0 \up0 \expndtw-4\charscalex100 \ul0\nosupersub\cf32\f33\fs2
4 Informal Recommendation 12:\ul0\nosupersub\cf12\f13\fs24 Embassy Phnom Penh
should identify appropria-\line \up0 \expndtw-5\charscalex100 tion accounts orig
inally charged for each sale item and transfer these amounts from \line \up0 \ex
pndtw-5\charscalex100 the suspense deposit account to the correct proceeds appro
priation accounts. \par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-20
7\slmult0\par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb0\sl-207\slmult0\
par\pard\li2158\sb0\sl-207\slmult0\par\pard\li2158\sb73\sl-207\slmult0\fi0\tx109
45 \up0 \expndtw-1\charscalex100 \ul0\nosupersub\cf15\f16\fs16 OIG Report No. IS
P-I-07-24A, Inspection of Embassy Phnom Penh, Cambodia - August 2007\tab \dn2 \e
xpndtw0\charscalex105 \ul0\nosupersub\cf17\f18\fs17 57\ul0\nosupersub\cf27\f28\f
s18 .\par\pard\ql \li3930\sb207\sl-322\slmult0 \up0 \expndtw0\charscalex106 \ul
0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED
{\shp {\*\shpinst\shpleft10800\shptop14611\shpright11340\shpbottom14611\shpfhdr0
\shpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz38\shplid0{\sp{\sn shapeType
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{\shp {\*\shpinst\shpleft2160\shptop14495\shpright11340\shpbottom14495\shpfhdr0\
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\sn lineWidth}{\sv 5644}}
}}
{\shp {\*\shpinst\shpleft2165\shptop2833\shpright9642\shpbottom3144\shpfhdr0\shp
bxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz214\shplid2
{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{
\sn geoRight}{\sv 7477}}{\sp{\sn geoBottom}{\sv 311}}
{\sp{\sn pVerticies}{\sv 8;6;(1,311);(7477,311);(7477,1);(1,1);(1,311);(1,311)}}
{\sp{\sn pSegmentInfo}{\sv 2;13;16384;45824;1;45824;1;45824;1;45824;1;45824;1;45
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{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
15}}{\sp{\sn fLine}{\sv 0}}{\sp{\sn lineType}{\sv 0}}{\sp{\sn fArrowheadsOK}{\sv
1}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 0}}
}}
{\shp {\*\shpinst\shpleft2165\shptop3133\shpright9827\shpbottom3444\shpfhdr0\shp
bxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz220\shplid3
{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{
\sn geoRight}{\sv 7662}}{\sp{\sn geoBottom}{\sv 311}}
{\sp{\sn pVerticies}{\sv 8;6;(1,311);(7662,311);(7662,1);(1,1);(1,311);(1,311)}}
{\sp{\sn pSegmentInfo}{\sv 2;13;16384;45824;1;45824;1;45824;1;45824;1;45824;1;45
824;32768}}
{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
15}}{\sp{\sn fLine}{\sv 0}}{\sp{\sn lineType}{\sv 0}}{\sp{\sn fArrowheadsOK}{\sv
1}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 0}}
}}
{\shp {\*\shpinst\shpleft2165\shptop3433\shpright4688\shpbottom3744\shpfhdr0\shp
bxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz298\shplid4

{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{

\sn geoRight}{\sv 2523}}{\sp{\sn geoBottom}{\sv 311}}
{\sp{\sn pVerticies}{\sv 8;6;(1,311);(2523,311);(2523,1);(1,1);(1,311);(1,311)}}
{\sp{\sn pSegmentInfo}{\sv 2;13;16384;45824;1;45824;1;45824;1;45824;1;45824;1;45
824;32768}}
{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
15}}{\sp{\sn fLine}{\sv 0}}{\sp{\sn lineType}{\sv 0}}{\sp{\sn fArrowheadsOK}{\sv
1}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 0}}
}}
{\shp {\*\shpinst\shpleft5283\shptop3978\shpright10066\shpbottom4289\shpfhdr0\sh
pbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz326\shplid5
{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{
\sn geoRight}{\sv 4783}}{\sp{\sn geoBottom}{\sv 311}}
{\sp{\sn pVerticies}{\sv 8;6;(0,311);(4783,311);(4783,1);(0,1);(0,311);(0,311)}}
{\sp{\sn pSegmentInfo}{\sv 2;13;16384;45824;1;45824;1;45824;1;45824;1;45824;1;45
824;32768}}
{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
15}}{\sp{\sn fLine}{\sv 0}}{\sp{\sn lineType}{\sv 0}}{\sp{\sn fArrowheadsOK}{\sv
1}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 0}}
}}
{\shp {\*\shpinst\shpleft2165\shptop4278\shpright10057\shpbottom4589\shpfhdr0\sh
pbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz332\shplid6
{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{
\sn geoRight}{\sv 7892}}{\sp{\sn geoBottom}{\sv 311}}
{\sp{\sn pVerticies}{\sv 8;6;(1,311);(7891,311);(7891,1);(1,1);(1,311);(1,311)}}
{\sp{\sn pSegmentInfo}{\sv 2;13;16384;45824;1;45824;1;45824;1;45824;1;45824;1;45
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{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
15}}{\sp{\sn fLine}{\sv 0}}{\sp{\sn lineType}{\sv 0}}{\sp{\sn fArrowheadsOK}{\sv
1}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 0}}
}}
{\shp {\*\shpinst\shpleft2165\shptop4578\shpright7771\shpbottom4889\shpfhdr0\shp
bxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz338\shplid7
{\sp{\sn shapeType}{\sv 0}}{\sp{\sn fFlipH}{\sv 0}}{\sp{\sn fFlipV}{\sv 0}}{\sp{
\sn geoRight}{\sv 5606}}{\sp{\sn geoBottom}{\sv 311}}
{\sp{\sn pVerticies}{\sv 8;6;(1,311);(5606,311);(5606,1);(1,1);(1,311);(1,311)}}
{\sp{\sn pSegmentInfo}{\sv 2;13;16384;45824;1;45824;1;45824;1;45824;1;45824;1;45
824;32768}}
{\sp{\sn fFillOK}{\sv 1}}{\sp{\sn fFilled}{\sv 1}}{\sp{\sn fillColor}{\sv 167772
15}}{\sp{\sn fLine}{\sv 0}}{\sp{\sn lineType}{\sv 0}}{\sp{\sn fArrowheadsOK}{\sv
1}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 0}}
}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g61}{\bkmkend Pg61}\par\pard\ql \li3379\sb293\sl-322\slmult0 \up0 \expndtw0\char
scalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIED \par\pard\
qj \li2190\sb0\sl-300\slmult0 \par\pard\qj\li2190\sb0\sl-300\slmult0 \par\pard\q
j\li2190\ri2156\sb237\sl-300\slmult0 \up0 \expndtw-6\charscalex100 \ul0\nosupers
ub\cf12\f13\fs24 In some instances, travel advances are not settled in a timely
manner. 4 FAH-3 H-\line \up0 \expndtw-7\charscalex100 463.4-1 a., b., and c. re
quires all outstanding travel advances to be settled within 30 \up0 \expndtw-8\c
harscalex100 calendar days of completion of travel. \par\pard\qj \li2190\ri19
93\sb260\sl-300\slmult0 \up0 \expndtw-4\charscalex100 \ul0\nosupersub\cf32\f33\f
s24 Informal Recommendation 13:\ul0\nosupersub\cf12\f13\fs24 Embassy Phnom Penh
should develop and imple\up0 \expndtw-5\charscalex100 ment procedures to proces
s all outstanding travel advances in accordance with De\up0 \expndtw-6\charscale
x100 partment requirements. \par\pard\qj \li2190\ri2128\sb240\sl-300\slmult0 \up
0 \expndtw-6\charscalex100 In some instances, serviced Department of Defense ag
encies do not always follow \up0 \expndtw-7\charscalex100 financial procedures o

utlined in 4 FAM. \par\pard\qj \li2190\ri2069\sb240\sl-300\slmult0 \up0 \expndtw

-4\charscalex100 \ul0\nosupersub\cf32\f33\fs24 Informal Recommendation 14:\ul0\n
osupersub\cf12\f13\fs24 Embassy Phnom Penh should provide a briefing \up0 \exp
ndtw-6\charscalex100 to Department of Defense agencies on 4 FAM financial proce
dures. \par\pard\ql \li2190\ri1879\sb240\sl-300\slmult0\fi59 \up0 \expndtw-4\cha
rscalex100 \ul0\nosupersub\cf32\f33\fs24 Informal Recommendation 15:\ul0\nosuper
sub\cf12\f13\fs24 Embassy Phnom Penh should develop and imple-\line \up0 \expn
dtw-4\charscalex100 ment standard operating procedures for handling serviced Dep
artment of Defense \line \up0 \expndtw-6\charscalex100 agencies\u8217? military
interdepartmental procurement requisitions, travel advances, and \line \up0 \ex
pndtw-9\charscalex100 travel vouchers. \par\pard\li1045\sb0\sl-218\slmult0\par\p
ard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045
\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-21
8\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\
par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\l
i1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\
sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slm
ult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\p
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8\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\
par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\l
i1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\
sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slm
ult0\par\pard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb0\sl-218\slmult0\par\p
ard\li1045\sb0\sl-218\slmult0\par\pard\li1045\sb165\sl-218\slmult0\fi0\tx3481 \d
n2 \expndtw0\charscalex105 \ul0\nosupersub\cf17\f18\fs17 58\ul0\nosupersub\cf19\
f20\fs18 \ul0\nosupersub\cf18\f19\fs18 .\tab \up0 \expndtw-1\charscalex100 \ul0
\nosupersub\cf15\f16\fs16 OIG Report No. ISP-I-07-24A, Inspection of Embassy Phn
om Penh, Cambodia - August 2007\par\pard\ql \li3379\sb228\sl-322\slmult0 \up0 \e
xpndtw0\charscalex106 \ul0\nosupersub\cf40\f41\fs28\ul SENSITIVE BUT UNCLASSIFIE
D
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