What is meant by the acronym CIPD? Answer: Chartered Institute of Personnel and Development.

What is meant by the acronym SHRM? Answer: Strategic Human Resource Management. 5.What is meant by the acronym HCM? Answer: High Commitment Management. 6.Which of the following is not a function normally performed by the HR department? Answer: Accounting. 7.It has been said that some HR departments have had a 'Cinderella' image. What is meant by this statement? Answer: Low status and obscure. 8.The early roots of contemporary HRM can be traced to which period? Answer: 1890s. 9.How long has the term 'HRM' been fashionable? Answer: The last twenty years. 10.What of the following is not one of the main reasons cited for stress at work? Answer: Pay increase. 11.What is meant by the acronym RBT? Answer: Resource-Based Theory. 12.Which of the following statements is false? Answer: Organisations are now generally focusing upon domestic rather than international markets. 13.What is the role of the TUC in the UK?

14.What is meant by the acronym HPWS? Answer: High Performance Work System. 15.In the 'matching model' of HRM, what is meant by 'Cost driven HRM'? Answer: Where a strategic planning process exists, but people are viewed as a cost. What does Boxall mean by the acronym HCA? Answer: Human Capital Advantage. 2.What does Boxall mean by the acronym OPA? Answer: Organisational Process Advantage. 3.What is meant by 'black box' research? Answer: Research into the hidden and complex processes which occur between input and output, and differences between espoused and enacted practices. 4.What is meant by the acronym RBV? Answer: Resource Based View.

5.What is meant by the acronym HPWS? Answer: High Performance Work Systems. 6.Which of the following statements are true? Select all that apply. Answers:Senior managers have been looking for ways to improve performance in increasingly competitive markets. 8.The view that a distinctive set of HR practices can be applied successfully to all organisations irrespective of their setting is referred to as what? Answer: Best practice. 10.What is the name of the approach that suggests that HR strategy should be matched to business strategy? Answer: Best fit.

11.What do Miles and Snow (1984) call companies with narrow, stable products emphasising internal, process oriented training and pay equity? Answer: Defenders. 13.Which of the following statements about Organisational Process Advantage are true? Select all that apply. Answers: OPA concerns developing a process advantage. 14.Which of the following statements about Human Resource Advantage are true? Select all that apply. Answers: HRA is the series of policies, practices and processes that contribute to competitive advantage. What is meant by RPO? Answer: Recruitment Process Outsourcing. 2.Which of the following refer to the characteristics of a 'loose' labour market? Select all that apply. Answers: Longer job search times for applicants. Organisational access to appropriate skills. An over-supply of labour relative to the demand. Selective hiring. Organisational power to keep salaries constant.

3.Which of the following refer to a 'tight' labour market? Select all that apply. Answers:Firms offer additional incentives and benefits. Firms have difficulty finding staff. More creative recruitment. High turnover of staff.

4.What is meant by a skills deficit? Select all that apply. Answers: Where supply of skills is not keeping pace with the jobs created. Where skills supplied do not match those demanded. 5.Which of the following are current trends in the UK employment market? Select all that apply. Answers:More women seeking employment. Immigration. Ageing workforce. High graduation rate.

6.Which of the following are characteristics of a McJob? Select all that apply. Answers: Low skill. Poorly paid. Low security. 7.In a recent survey, what was the top attraction for employees to jobs and organisations? Answer: Location of work. 8.How long have anti-discrimination laws relating to race and sex been in place in the UK? Answer: Over 30 years. 9.How long have anti-discrimination laws relating to sexual orientation, religion and age been in place in the UK? Answer: Less than 10 years. 10.Which of the following statements are true? Select all that apply. Answers:Equal opportunities and practices are more common in public sector organisations. Equal opportunities and practices are more common in workplaces with HR specialist. Equal opportunities and practices are more common in large workplaces. 11.Which of the following statements about referrals are true? Select all that apply. Answers: Employees will generally only refer high quality candidates as their reputation is at stake. Candidates have already been vetted and are usually a better fit. Candidates may have a better understanding of the business. 12. What is meant by a 'golden hello'? Answer: Cash lump sums offered to new recruits. 13.Which of the following 'organisational' factors may affect recruitment? Select all that apply. Answers: Location. Size. Organisation sector. HR strategy. 14.What are the external environmental factors affecting recruitment? Select all that apply. Answers: Legislation. Social change. Labour market. Economy. 15.According to Bates et al. (2008), what is the top attribute employers are looking for? Answer: Motivation/attitude.