sauip`ma spoSala sTIlsa, KaopaolaI gauNata p`baMQa pwit

ISO 9001:2008

p`ik`yaa AaQaairt gauNava%ta p`baMQa pwit ka maa^Dla [sa sT^naDD- ko 4 sao 8 tk maoo p`stut p`ik`yaa saMbaMQaao kao dSaa-ta hO

yah ica~ dSaa-ta hO ik ksTmar ik Apoxaae Apnao kMpnaI ka [napUT tya krNao mao mah%vapUNa- BaUimaka bajaatI hO yah maa^Dla [sa AMtra-YT/Iya maanak kI saBaI ApoxaaAaoM kao Saaimala krta hO

[sako Alaavaa yaaojanaa banaanaa - kayakrnaa jaa^Mca krnaa ifr karvaa[- krnaa ( PDCA ) ko naama sao jaanaa jaanaovaalaa vagaI-krNa saBaI p`ik`yaaAaoM pr laagaU ikyaa jaa sakta hO

P PLAN yaaojanaa

banaanaa : ga`ahk kI AavaSyaktaAaoM AaOr saMgazna kI naIityaaoM ko AnaUsaar pirNaama p`aPt krnao ko ilae AavaSyak laxyaaoM AaOr p`ik`yaaAaoM kao sqaaipt krnaa
D - Do

kaya- krnaa : p`ik`yaaAaoM kao laagaU krnaa

C - Check - jaa^Mca

krnaa : naIit , laxyaaoM AaOr ] %pad kI ApoxaaAaoM ko AaQaar pr p`ik`yaaAaoM AaOr ]%pad kI maa^naITrI AaOr maapna krnaa tqaa ]nako pirNaamaaoM kI irpaoT- donaa

A - Act - kar-vaa[-

krnaa : p`ik`yaaAaoM kI kaya-kirta mao lagaatar saUQaar ko ilae kar-vaa[- krnaa saamaanya - General [sa AMtra-YT/Iya maanak mao gauNava%ta p`baMQa pwit kI vah Apoxaae^M inaid-YT hO jaha^M saMgazna kao:
1.

inarMtr eosao ]%pad banaanao kI ApnaI xamata kao p`diSa-t krnao kI ja$rt hao, jaao ga`ahk AaOr t %saMbaMQaI inayaaimak ApoxaaAaoM kao pUra krta hao tqaa pwit ko p`BaavaI AnaUp`yaaoga Wara ga`ahk kao AiQak saMtuiYT donao ka Qyaoya hao AaOr [sa pwit mao inarMtr sauQaar kI p`ik`yaa AaOr ga`ahk

evaM t%saMbaMQaI inayaamak ApoxaaAaoM sao Anau$pta sauinaiScat krnaa BaI Saaimala hao Anaup`yaaoga - Application [sa AMtra-YT/Iya maanak kI saBaI Apoxaae^M saamaanya hOM AaOr saBaI saMgaznaaoM ko ilae
2.

laagaU hO , caaho vah iksaI BaI p`kar Aakar ka hao Aqavaa kao[- BaI ]%pad ]plabQa krata hao saamaanya Apoxaae^M - General Requirement saMgazna , gauNata p`baMQa pwit kao sqaaipt kro , ] sako ilae p`laoK (document) banaae , ]sao ik`yaainvat (implement) kro AaOr ]sakao banaae rKo (maintain) tqaa [sa
3.

AMtra-YT/Iya maanak kI ApoxaaAaoM ko Anau$p p`BaavaSaIlata (effectiveness) kao baZanao ko ilae ]samao inarMtr sauQaar (continually improve) BaI kro 4.p`laoKna Apoxaae^M Documentation requirement gauNata p`baMQa pwit p`laoKna mao inamnailaiKt Saaimala hao :

 gauNata naIit AaOr gauNata laxya ka p`laoKbaw ivavarNa ek gauNata maOnyauvala [sa AMtra-YT/Iya maanak ko Anausaar AavaSyak p`laoKbaw kaya-ivaiQayaa^M saMgazna Wara AavaSyak p`laoK jaao ]sakI p`ik`yaaAaoM ka p`BaavaI Aayaaojana ,

saMcaalana AaOr inayaM~Na sauinaiScat kr sakoM , tqaa [sa AMtra-YT/Iya maanak ko ilae AavaSyak irka^D5. p`laoKao pr inayaM~Na
Control of Documents

ek p`laoKbaw kaya-ivaQaI sqaaipt kI jaae jaao inamnailaKIt AavaSyak inayaM~NaaoM kI vyaa#yaa kroM: samaIxaa krnaa AaOr AavaSyaktanausaar p`laoKaoM ka AVtna AaOr Anaumaaodna krnaa , p`laoKaoM mao pirvat-na AaOr ]nakI vat-maana punarIxaNa isqait kI phcaana sauinaiScat krnaa ,

 ]pyaaoga ko samaya laagaU p`laoKaoM ko t %saMbaMQaI saMskrNaaoM kI ]plabQata sauinaiScat krnaa , yah sauinaiSacat krnaa ik dstavaoja saupazya evaM phcaana yaaogya rho , puranao p`laoMKaoM ko AvaaMiCt ]payaaoga kao raoknaa tqaa yaid iksaI p`yaaojana ko ilae ]nho rKa

jaanaa BaI hao, tao ]na pr ]pyau> phcaana icanh lagaanaa 6.irka^D- ka inayaM~Na Control of Record ApoxaaAaoM sao Anau$pta ka p`maaNa donao tqaa gauNata p`baMQa pwit ko p`BaavaI kaya- ko

ilae irka^D- banaae jaae^M tqaa ]nhoM barabar kayama rKa jaae irka^D- saupazya haoM , AasaanaI sao phcaanao jaa saknao vaalao hao AaOr ]nho ifr sao p`aPt ikyaa jaa sako ek p`laoKbaw kaya-ivaQaI sqaaipt kI jaae , jaao phcaana , BaMDarNa , saurxaa , puna:p`aiPt ,

QaarNa samaya AaOr inapTana kI vyavasqaa ka ] llaoK kro 7.gauNata naIit Quality Policy ma^naojamaonT sauinaiScat kro ik gauNata naIit : saMgazna ko p`yaaojana ko ilae ]icat hao

mao ApoxaaAaoM ka Anaupalana krnao ko ilae p`itbawta AaOr gauNata p`baMQa pwit kI p`BaavaSaIlata mao inarMtr sauQaar krnaa SaamaIla hao mao gauNata laxyaaoM kI sqaapnaa tqaa samaIxaa ko ilae ZaMcaa banaanao kI vyavasqaa hao

ka saMgazNa mao pircaya krayaa jaayao AaOr ]sao AcCI trh samaJaayaa jaayao kI inarMtr ]pyaukta ko ilae samaIxaa hao

8.gauNata laxya Quality Objectives SaIYa- p`baMQa yah sauinaiScat kro ik gauNata laxya, ijasamaoM ]%pad kI ApoxaaAaoM kao pUra krnaa BaI Saaimala hao

saMgazna mao t%saMbaMQaI kayaao-M AaOr straoM pr sqaaipt kr ilae gae hOM gauNata laxya maapna yaaogya haoM AaOr gauNata naIit ko Anau$p haoM 9.phcaana AaOr Kaojaprkta
Traceability - Identification and

saMgazna, jaha^M ]icat hao ]pyau@t trIko sao pUro ]%pad p`ik`yaa maoM ]%pad kI phcaana kroM saMgazna , maa^naITrI AaOr maapna ApoxaaAaoM ko saMdBa- mao ]%pad kI yaqaaqa- isqatI kI phcaana kroM

jaha^M Kaojaprkta AavaSyak hao, vaha^M saMgazna ]%pad kI ivaiSaYT phcaana kao inayaMi~t kro AaOr ]saka irka^D- rKo

10.]%pad pirrxaNa - Preservation of Product saMgazna , ApnaI BaItrI p`ik`yaa AaOr ABaIYT sqaana pr saupud-gaI ko daOrana ]%pad kI Anau$pta pirrixat rKo

pirrxaNa mao phcaana krnaa, rKrKava, pOkojabaMdI, BaMDarNa AaOr saMrxaNa Saaimala hO

11.maapna ]pkrNaaoM ka inayaM~Na

Measuring Device

Control of

saMgazna eosaI p`ik`yaae^M sqaaipt kro, taik yah sauinaiScat hao ik maapna ikyaa jaa sakta hO

AaOr saaqa hI ]sao [sa trIko sao ikyaa jaae ik vah maapna kI ApoxaaAaoM ko AnaukUla haoM jaha^M vaOQa pirNaama sauinaiScat krnaa AavaSyak hao , maapna ]pkrNaaoM : kao inaid-YT AMtralaaoM Aqavaa ]pyaaoga sao phlao AMSa SaaoiQat yaa sa%yaaipt kro

 kI eosaI phcaana kI jaae ijasasao AMSaSaaoQana kI yaqaaisqatI ka pta calao ka rK rKava, BaMDarNa evaM AnaurxaNa ko daOrana xait va TUT fUT sao bacaava ikyaa jaae 12.ga`ahk saMtuiYT Customer Satisfaction gauNata p`baMQa pwit kI kaya-kairta ko ek maapna ko $p maoM , saMgazna saMbaiQat jaanakarI

maa^naITr kro , ijasasao ga`ahk pirop`oxya mao yah pta calao ik vah ]sakI Apoxaae^M pUrI krta hO [sa jaanakarI kao p`aPt krnao AaOr ]pyaaoga krnao kI pwityaaoM ka inaQaa-rNa ikyaa jaae
Internal Audit

13.AMatirk Aa^iDT

saMgazna Aayaaoijat AMtralaaoM pr AaMtirk Aa^iDT kro ijasasao yah &at hao ik @yaa gauNata p`baMQa pwit : [sa AMtra-YT/Iya maanak AaOr saMgazna Wara banaa[- ga[- gauNata p`baMQa pwit kI ApoxaaAao kI Aayaaoijat vyavasqaaAao ko Anau$p hO tqaa

kao p`BaavaSaIla $p mao kayaa-invat ikyaa AaOr kayama rKa gayaa hO

14.gaOr Anau$p ]%pad ka inayaM~Na Nonconforming Product

Control of

saMgazna yah sauinaiScat kro ik jaao ]%pad ApoxaaAaoM ko Anau$p na hao , ]sa ]%pad kI

phcaana hao ga[- hO tqaa ]sako AvaaMiCt ]pyaaoga AaOr saupud-gaI pr inayaM~Na kr ilayaa gayaa hO gaOr AnaU$p ]%pad ko inayaM~Na , saMbaMiQat ]<ardaiya%va AaOr AiQakar kI vyaa#yaa p`laoKbaw kaya-ivaiQa maoM kI jaae 15.inarMtr sauQaar
Continual Improvement

saMgazna , gauNata naIit , gauNata laxyaaoM , Aa^iDT pirNaamaaoM , Aa^MkDaoM ko ivaSlaoYaNa , sauQaara%mak evaM inaraoQak ] payaaoM tqaa p`baMQa samaIxaa Wara gauNata p`baMQa pwit kI p`BaavaSaIlata maoM inarMtr sauQaar kro