Sample letter Dear At (time) on (day, date) my party of (number) ate (meal) at your restaurant.

I am writing to let you know that members of my party became seriously ill with food poisoning following the meal. I have been advised by my GP that the food poisoning almost certainly resulted from the food which had been eaten at your restaurant. This is because (details). You are legally obliged to serve food which is fit for human consumption under the terms of the contract between restaurant and consumer. Your failure to do so indicates that you are in breach of contract. As a result, we are legally entitled to receive compensation from you for our pain and suffering, loss of earning and out-of-pocket expenses. We are taking legal advice on the extent of our claim and will be in touch with you shortly to advise you of the figure. I have also contacted the Environmental Health Department, which will be investigating the matter. Yours sincerel The Story: A group of friends gathered at a local restaurant franchise for dinner. Midway through their meal, they noticed a mouse dart out between two booths and called the furry patron to the attention of their waiter. The waiter said, "That's cool," and asked what they would like done about it. Eventually, the manager entered the picture and told the diners, "All restaurants have mice whether you see them or not. I can take care of your bill, but there's nothing else I can do about it." Not surprisingly, the patrons left the restaurant in a hurry, never to return again. The Lesson: Customers take health and safety issues very seriously. The diners wanted more than a refund. They want to know that the business was taking every possible precaution to prevent infestations and unsanitary conditions. The employees' ambivalent attitude toward a possible rodent problem communicated that hygiene was not high the restaurant's list of priorities. In order to properly cater to the needs of customers, a supermarket must staff an expert, attentive management team. A supermarket manager may assume many different duties, such as supervising employees and store operations, taking inventory and ordering products, performing administrative and human resources work, or engaging in safety inspections and loss prevention. Most managers are very skilled at organizing merchandise, communicating with employees, and providing excellent customer service.

A supermarket manager in a large store might be in charge of supervising a specific department, such as produce or housewares. A manager typically monitors the inventory and appearance of his or her department. He or she usually determines the prices on items, directs employees in stocking shelves, and orders new products when quantities are low. A manager may design store displays and actively engage with customers to inform them of deals and help them find products. Supermarket delis and bakeries are commonly managed by professionals with experience in food service and safety. Human resources managers might be in charge of hiring and training new employees, facilitating accounts receivable and payable, managing payroll, or handling employee concerns. A store may staff several people to fulfill human resources needs and an executive supermarket manager to oversee the entire the department. Human resources managers often address the questions and concerns of employees and bring them to the attention of executive management when necessary. They commonly assess the overall quality of the store and its workers, and suggest ways to improve operations when necessary. Ads by Google Can You Speak English? Earn RM1000 per day. We're hiring Malaysian translators! RealTranslatorJobs.com Integrated, flexible, easy to use. 1600 customers, 25 yrs HR & Payroll Software experience. www.frontiersoftware.com Tips & Responsibilities for Success In Store Management Store Management Explained Here. Process DMSRetail.com Restaurant Coupons Sushi, Steaks, Salad, Pasta... Get KL's Best Restaurants ! -70% www.Groupon.my Learn How The Forex Market Works. Get Free Training &Up To Start Trading Online $ 1K Bonus www.ForexYard.com Loss prevention and occupational health managers ensure the safety of employees, customers, store property, and merchandise. They may inspect the supermarket floor, stockrooms, and offices to make sure that health and safety guidelines are being followed at all times. Loss prevention managers protect against theft, vandalism, and fraud by monitoring security cameras and walking around the store. They often make detailed reports about safety infractions or incidents of theft, and communicate with the proper authorities about a corrective plan of action. To become a supermarket manager, a person must typically have at least a high school diploma and extensive supervisory experience in retail or customer service. Some supermarket manager positions, such as those found in human resources, often require candidates to hold college degrees in business management or accounting. There is generally ample room for advancement for experienced managers, as store owners usually

prefer to promote existing employees to higher positions rather than bring in outside personnel. Ads by Goo

WBT Hypermarket Store Manager No 22/23/24/25 . Jalan TIB 7/9 32100 kuala lumpur. Dear Mr. Halmi On 5th November 2011 I have purchase frozen lamb at your store for my restaurant. At time of purchase the frozen lamb was not in very fresh compare to regular time of purchase. My cook did sense that the meat is not good recommended to purchase new lamb. I have managed to convenience my cook and proceed with lamb redang. With confident in mind, that your store will not sale a spoil food. Very disappointed whereby all my customers that had the lamb redang now seriously ill with food poisoning. I am writing to let you know that my families business for the first time in 10 years destroyed and the entire customer planning to claim their hospital expenses from me. As a result, I have no choice to engage a lawyer to proceed with legal against your company and we are believed that we entitled to receive compensation from your company for bad business in restaurant and spoil of restaurant name. We also transfer all the customer claims to your company. Our lawyer will advice and on the extent of our claim soon.

Thank you Sincere Regards, Mr & Mrs Hanifah