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COMMUNICATION PROCESS
Language
Communication process
Speech
paralanguage
PARALANGUAGE
paralanguage
DEFINITION
It is the systematic study/concept of how a speaker verbalizes. Para means like therefore paralanguage means like language. Closest to actual verbal communication & almost accompanying body language
paralanguage
ATTRIBUTES OF PARALANGUAGE
Paralanguage is part of the nonverbal communication and convey emotions and attitudes. Paralanguage may be expressed consciously or unconsciously. Paralanguage" includes vocalizations such as hissing, shushing, and whistling, as well as speech modifications such as quality of voice or hesitations and speed in talking. Some examples of paralanguage is laughing, crying, whispering, snoring, sucking, sneezing, sighing, etc. Tone of voice plays a fundamental role in telephone operator-customer interaction, and generally in telephone interactions
paralanguage
FORMS OF PARALANGUAGE
Meta communication 2. Voice Elements of voice1.
a) b) c) d) e)
paralanguage
3.
Word stress
1- META-COMMUNICATION
Meta communication is an implied meaning conveyed by the choice of words, tone of voice & fumbling In other words it is the message communicated not through words but along with words Meta communication is communication of communication
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2)
3)
4)
Non verbal messages used to accent or emphasize some part of verbal message To complement to nuances of meaning not communicated by your verbal message. Use to regulate or control the flow of verbal messages . To substitute for or to take the place of verbal messages .
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2- VOICE
The first signal we receive in our communication is called voice. It tells us about speakers' sex background, education, training & temperament.
Kinds of voice Musical Raucous Pleasant/ unpleasant Clear
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paralanguage
(A)PITCH VARIATION
PITCH- How high or low a sound is. Most of us introduce wide variation in pitch while speaking. It is necessary to catch the listener attention & keep them interested in. Those who speak in monotone fail to keep listeners' attention & keep them interested in . That is why the word monotonous has come to be used as a synonyms for boring. Many speakers are not aware of this weakness while speaking.
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(C) PAUSE
We can t and should not go on speaking without pausing .. pauses have to be at the right moments. Incorrect use of pauses can create problems. A pause can be highly effective in emphasizing subject and in gaining the listeners attention. But it must also be noted that frequent arbitrary pause spoil the speech and distract the listener s attention.
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paralanguage
(E)VOLUME VARIATION
VOLUME- The amount of sound produced we must speak loudly enough for all our audience to hear but not too loudly. The loudness of our voice should be adjusted according to the size of our audience. The simple logic is that the larger the audience the louder the voice will be. But some speakers incorrectly believe that the only way to sound convincing is to louder and louder. As somebody has very well said, the contrast provides the emphasis volume variation puts life into our speaking.
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Feeling Anger
Loudness Loud
Pitch High
Timbre Blaring
Rate Fast
Enunciation clipped
Joy
Loud
High
Fast
Sadness
Soft
Low
Slow
paralanguage
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paralanguage