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DEVELOPING THE LEADERS AROUND YOU

How to Help Others Reach Their Full Potential


Nelson Business, 2005

No organization can succeed someone who knows how to


About the Author:
without good leaders. And a develop other leaders. This
leader's most important task is book teaches practical
In 1985, John
to acquire and keep good techniques and gives wonderful M a x w e l l
people, and make leaders out of insights on becoming a truly founded The
them. This is because in any successful leader. INJOY Group, a
organization or company, collection of
people are the only assets that read the summary three distinct
companies that
can continually appreciate. employ 200
Systems become dated, people and
buildings deteriorate, and provide resources and services
machinery wears down. But that help people reach their
people can grow, develop and personal and leadership
potential. In addition to building
become more productive and a successful organization, John
effective if they have a good has authored more than thirty
leader who understands their books, including the New York
value. Times best sellers The 21
Irrefutable Laws of
Leadership and Failing
Organizations cannot increase Forward.
their value or productivity without
Called the nation's foremost
people. An organization's growth expert on leadership, John was
potential is directly related to its born in central Ohio five and a
personnel potential. This is the half decades ago. He credits his
message of John C. Maxwell's excellent leadership instincts
“Developing The Leaders and his early leadership training
to his father.
Around You” a good leader is More author info

Inside This Book Summary:


Ÿ The Big Idea Ÿ Equipping Potential Leaders
Ÿ Why Leaders Need to Reproduce Ÿ Developing Potential Leaders:
Leaders Sustaining Growth
Ÿ Identifying Potential Leaders Ÿ Levels of Growth
Ÿ Qualities to Look for in a Leader Ÿ Paying the Price
Ÿ Creating a Climate For Potential Ÿ Be Personally Secure
Leaders Ÿ Forming and Coaching a
Ÿ Nurturing Potential Leaders Dream Team of Leaders

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I.Why Leaders Need to Reproduce Leaders II.Identifying Potential Leaders


A good leader is someone who surrounds How do you identify potential leaders? Dale
himself/herself with other leaders. A good Carnegie, a master at identifying potential
leader finds the best people, and then develops leaders, said: “People are developed the same
them into the best leaders they can be. way as gold is mined. Several tons of dirt must
be moved before an ounce of gold is found. But
Why? Because the people closest to a leader you don't go into the mine looking for the dirt.
determine the level of success or failure of that You go in looking for the gold.”
leader. In other words, as a leader, those
closest to you can “make or break” you. Also, To identify potential leaders, you need to look
potential leaders help carry your other loads. In for the gold in people, not the dirt. Look for the
fact, the more people you lead, the more good qualities, not the bad.
leaders you need to help you in your leadership.
Potential leaders serve as a good sounding 1. Start the process of looking for leaders
board-- they have a leadership mindset so they with an inventory of your organization.
think like you and therefore see your problems Ask yourself the Five As:
as their own. Ÿ Assessment of Needs-- What is needed?
(What kind of people does
In addition, leaders who mentor potential your organization need?
leaders multiply their effectiveness. Developed Ÿ Assets on hand-- Who are the people
leaders expand and enhance the success and already in the organization who are
future of any organization. Therefore, if you available?
develop new leaders, you directly contribute to Ÿ Ability of Candidates -- Who is able?
this goal. Ÿ Attitude of Candidates -- Who is willing?
You may think that developing potential leaders Ÿ Accomplishment of Candidates-- Who
could threaten your leadership. But true leaders gets things done?
know how to inspire and create new leaders.
True leaders have faith in other people's 2. Assess leadership qualities of potential
leadership abilities, and help them develop leaders
these skills. True leaders are not threatened by You can do this by rating potential leaders on
people with great potential. the following, on a scale of 1 to 5:
a) The person has influence.
“A leader's success can be defined as the b) The person has self-discipline.
maximum utilization of the abilities of those c) The person has a good track record.
under him/her.” d) The person has strong people skills.
e) The person has the ability to solve
problems.
About the Book: f) The person does not accept the status
quo.
g) The person sees the big picture.
h) The person has the ability to handle
stress.
i) The person displays a positive spirit.
Author: John Maxwell j) The person understands people.
Publisher: Nelson Business k) The person is free of personal
Date of Publication: 2005 problems.
ISBN: 0785281118 l) The person is willing to take
Number of Pages: 224 pages responsibility.
m) The person is free from anger.

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n) The person is willing to make changes. Ÿ Influence. This means a person knows
o) The person has integrity. he/she is going somewhere, and he is able to
p) The person is growing closer to God. persuade others to go with him. Look for
q) The person has the ability to see what people who are followed by other good
needs to be done next people, not mediocre ones, as well as people
r) The person is accepted as a leader by who follow good role models.
others.  Positive Attitude. Look for people with a
s) The person has the ability and desire no-limit mindset, who are willing to try
to keep learning. anything, who always think positive, and are
t) The person has a manner that draws not restricted by self-imposed limitations.
people.  Excellent People Skills. People who have
u) The person has a good self-image. genuine concern for others, who understand
v) The person has a willingness to serve people, and strives to interact well with others,
others. are good potential leaders.
w) The person has the ability to bounce
back when problems arise.  Evident Gifts. Every person has gifts and
x) The person has the ability to develop abilities and it is your job as a leader to identify
other leaders. and assess these gifts when you hire people.
y) The person takes initiative. Some people have great natural abilities but
lack the self-discipline to use them well, or the
Those who score 60 and above have the training to harness them, or the opportunity.
potential to be future leaders. Those below 60 Others simply are not suited for a particular
are more difficult to judge; some may become job because their gifts lie elsewhere.
good leaders, but others may not be ready to  Proven Track Record. Always check a
be mentored. Being a good leader also entails person's past performance. A good leader
being a good judge of who can and cannot be always has a proven track record.
developed into future leaders.  Confidence. People are naturally attracted
to people with confidence. Look for people
3. Regard Hiring as a Priority who believe in themselves because good
This means placing the responsibility of hiring leaders remain confidence whatever the
new people at the hands of a highly-developed circumstances.
leader. And don't settle for poor performers. Ÿ Self-Discipline. Disciplined people know
One great person will always out-produce and how to manage two things their emotions and
out-perform two mediocre people. their time.
Ÿ Effective Communication Skills. Good
leaders can communicate effectively. This
means having a genuine concern for the
III.Qualities to Look for in a Leader people they talk to, ability to focus on the other
person, and the skill to communicate with all
Look for 10 Leadership Qualities in your kinds of people. An effective communicator
potential leaders: also maintains eye contact and always has a
Ÿ Character. A person with good character warm smile ready.
has honesty, integrity, self-discipline, Ÿ Discontent with the Status Quo. Look for
d e p e n d a b i l i t y, p e r s e v e r a n c e , people who are not willing to be satisfied with
conscientiousness and a strong work the status quo, and are willing to be different
ethic. Conversely, a person with weak and take risks. People who refuse to change
character often is unable to take or take risks fail to grow. People who like the
responsibility for his/her own actions, meet status quo are not leaders; they are followers.
deadlines, and fulfill promises/obligations.

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IV. Creating a Climate For Potential V. Nurturing Potential Leaders


Leaders Once you have identified your potential leaders,
Knowing that your most important task as a you need to begin the work of building them into
leader is developing good leaders, your greatest the leaders they can become. Use the BEST
challenge then is to create a climate that attracts acronym as a guide to doing this:
and nurtures potential leaders. B - Believe in them
E - Encourage them
To create this climate, you need to show a S - Share with them
positive attitude towards your people, and T - Trust them
create an atmosphere that makes it easier for
people to succeed.
1. To develop good leaders, you need to give
You also need to create momentum. This means time to them.
you need to encourage people to accomplish Motivate your people by telling them you believe
great things consistently. in their abilities, and consistently encourage them
to do their best. People who know that their leader
How do you do this? First, become a model for has confidence in them become highly-motivated
your desired style of leadership. Set a great
example for potential leaders. Next, focus on the
leadership potential of people around you. Find
their greatest assets and strengths, and
About the Author:
encourage these consistently.
In 1985, John Maxwell founded The
INJOY Group, a collection of three distinct
At the same time, learn how to identify people's companies that employ 200 people and
needs or desires. Desire, as well as provide resources and services that help
determination and drive, push people to people reach their personal and
succeed. Therefore, you need to know what leadership potential. In addition to
building a successful organization, John
your people wish to have and achieve. Then you has authored more than thirty books,
need to show them that you care enough to help including the New York Times best sellers
them achieve their desires, and do your best to The 21 Irrefutable Laws of Leadership
help them attain these. and Failing Forward.
Called the nation's foremost expert on leadership, John
Consequently, you need to provide growth was born in central Ohio five and a half decades ago. He
credits his excellent leadership instincts and his early
opportunities for your potential leaders. Ask leadership training to his father, Melvin Maxwell, whom he
yourself, “what do my people need to grow” and followed into the ministry. For over twenty-five years, John
then find ways of providing these. led churches in Indiana, Ohio, and California.
In 1995, John began dedicating himself full-time to writing,
Also, place greater emphasis on production, not speaking, and consulting. Each year he speaks live to more
position and title. Focusing more on position and than 350,000 people. Known as a dynamic communicator,
he is in high demand on the topic of leadership, and he
title creates negative competitiveness instead of speaks to many American corporations and
unity and common purpose. If you emphasize entrepreneurial organizations.
on production more than position, you can John has earned bachelor's, master's, and doctoral
nurture a team atmosphere and everyone can degrees and has also received five honorary doctorates.
focus on doing their jobs and doing them well. He lives in Atlanta, Georgia.
Two of John's favorite books are How to Win Friends &
Finally, do big things. Good people and potential Influence People by Dale Carnegie, and As a Man
leaders are attracted to leaders with a big vision Thinketh by James Allen.
and big goals. As author Henry Drummond says, To know more about the author, please visit
“Unless a man undertakes more than he http://www.injoy.com.
possibly can do, he will never do all he can do.”

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and also come to believe in themselves. Be can do this by following these steps:
committed, serious, and available to the people 1. Develop a personal relationship with the
you mentor. people you equip. Get to know them, listen to their
life stories, see them outside of the office. You not
2. Be Consistent. only get to know their strengths and weaknesses,
Be consistent in mentoring and giving your people you also get them to like you, and be more willing
support, time and encouragement, whatever the to learn from you.
circumstances. This helps to build people's trust in
you. 2. Share your dream. While getting to know them,
share yourself as well, and your dream for the
3. Recognize Your People's Accomplishment. organization, with them as part of it. This helps
Show them that what they do is significant and has them to know where you want to go, and become
value to you and the organization. One way you more committed to following you.
can add significance to your people's work is to
make them part of something worthwhile show 3. Ask for commitment. Commitment is the one
them the big picture of what the organization aims quality that enables a potential leader to become a
to achieve and their part in making this possible. successful leader. Thus, you need to make sure
that the people you equip are committed to
4. Provide Security to People. leadership and the organization. You also need to
People who feel secure are more likely to grow, tell them what it will cost them to be leaders: be
develop, excel and take risks to better honest about what they need to do before they
themselves. commit.
5. Reward Accomplishment. 4. Set goals for growth. Give your people clear
Let your people know what your expectations are, objectives to strive for, so that they know what to
and what rewards await them if they succeed, and do and what is expected of them. Make your goals
they will strive to meet them. And when they do so, attainable, appropriate, measurable and clear.
make sure that you give them adequate rewards. Put them in writing so that your team can commit
Reward should not just come in the form of to them better.
financial compensation or incentives, but in official
and personal recognition, and genuine 5. Communicate the fundamentals. Explain
appreciation. Being rewarded for a job well done clearly what your people's fundamental
only makes people strive to do better. responsibilities are. Clarify your expectations as
well as their job priorities. Make sure they can
6. Establish a Support System. distinguish the most important parts of their job
Nothing hurts more than asking people to do from the less important.
something and then not giving them the support
and resources to do it. A support system should 6. Perform the five-step process of training. This
include: emotional support (encouragement and includes: a)modeling (being a model for them; b)
concern), skills training, money, the right mentoring; c) monitoring their progress; d)
equipment, and personnel. motivating them; and e) multiplying them (giving
them a chance to develop leaders themselves)

7. Continuously monitor their progress. Conduct


regular meetings, formal and informal with your
VI. Equipping Potential Leaders potential leaders. Check on their needs and
problems, equip them with the right tools, and
Equipping is similar to training. It is the process continue encouraging them.
you and your people need to undertake together
so that you can prepare them for leadership. You

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VII.Developing Potential Leaders: their own development. When you listen to their
ideas, you give them a chance to increase their
Sustaining Growth contribution. When you use their ideas, they will
If you are able to do all of the steps above, that feel more valued and are encouraged to
means you are a better-than-average leader. But contribute more. Likewise, you can benefit from
you will never be a great leader if you fail to this their good ideas.
next step taking the leaders you have developed
to the next step towards fulfilling their potential. 2. Develop a plan for their personal growth. Help
your people develop their own plans for
There are differences in emphasis when you are personal growth. A personal growth plan has
nurturing, equipping and developing leaders as four main ingredients: setting aside time for
shown in the table below: growth daily, filing quickly what you learn,
applying quickly what you learn, following your
Nurturing Equipping Developing plan consistently for at least one year, and
Care Training for Work Training for Personal
Growth
growing with someone for greater motivation
Focus is on Need Focus is on Task Focus is on Person and chances of success.
Relational Transactional Transformational
3. Give them varied experiences. Once you
Service Management Leadership
have built new leaders, it is tempting to leave
Maintains Leadership Adds Leadership Multiplies Leadership them in jobs they are good at. But it is more
Establishing Releasing Empowering rewarding to keep providing them with new
Helping Teaching Mentoring experiences and opportunities with which they
can test and improve their skills and keep them
Need-Oriented Skill-Oriented Character-Oriented
from sliding backwards or becoming bored with
What they want What Organization Needs What They Need
what they do.
A Desire A Science An Art

Little or No Growth Short-Term Growth Long-Term Growth 4. Care enough to confront. Developing leaders
All Many Few
for the long-term also means doing the difficult
task of confronting them for negative or wrong
As you can see from the table, developing the actions. To do this well, you need to remember
leaders you have nurtured and equipped means the following:
making sure that they fulfill their potential for the a. Act quickly. Don't wait or try to avoid
long-term, not just while they are with you. This is confrontation because it will only make
probably the hardest thing to accomplish and this matters worse.
is why most leaders fail to do it. But if you do b. Separate the action from the person.
achieve this, then the rewards are manifold This means that you condemn the action
because you can create a legacy of leaders who while continuing to support the person.
can develop future generations of leaders after c. Confront only what the person can
you. change. If you ask someone to change what
he/she can't, he/she can become frustrated
There are some guidelines to doing this: and his/her frustration can strain your
1. Find your potential leaders' motivations relationship.
and then harness them. Ask yourself what they d. Give the person the benefit of the doubt.
want, if they have a way of getting it, and make e. Be specific in what you confront.
sure the rewards are adequate. This can increase f. Avoid sarcasm.
their motivation and make them push themselves g. Avoid words like ALWAYS and NEVER.
to become the leaders they can be. h. Tell the person how you feel about
his/her action.
2. Be a good listener. Listening to your i. Give the person a game plan to fix the
people add to your success as a leader and to problem.
j. Affirm him/her as a person and a friend.

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VIII. Levels of Growth Diagram 1: Pools of People At Each Level of Growth


At the same time, you also need to know that there
are six levels of development and people may peak Level 6
at any stage. This is because different people also
Level 5
have different capacities and potential for growth. F
E
Level 4 W
E
Level 1. Some growth R

Some people experience growth at a very slow rate Level 3


P
and their growth lack direction. These people Level 2
E
O
improve slowly and imperceptibly, and may never P
L
shine. E
Level 1

Level 2. Growth that makes them capable at


their job
This is the level where people become good at their the difficult decision of what to do with poor
job, and many people stop growing at this level. performers. The test of a true leader is in making
this difficult decision. If you avoid this
Level 3. Growth that makes them able to responsibility, you can hurt your organization's
reproduce themselves in their job ability to achieve its goals, lower the good
At this level, people start to add to their value performers' morale, and damage your own
because they are able to train others in their area of credibility. You can also hurt the poor
expertise. Some people who are technically strong performers' self-image and potential
but have limited leadership skills are able to do this. effectiveness.
Level 4. Growth that takes them to a higher- When faced with poor performers, you need to
level job ask yourself: Should this person be trained,
At this level, people are willing to dedicate transferred, or terminated? Come up with an
themselves to growing both personally and honest, intelligent answer and then quickly put it
professionally. They are able to broaden their into action.
thinking and experience, and become more
valuable and productive to their organization. Another price you have to pay as leader is to do
the hard task of examining your own abilities
Level 5. Growth that allows them to take others and skills, identifying your weaknesses, and
higher committing yourself to your own personal
At this level, great leaders start to emerge. They no growth.
longer just add value to their organization, they
multiply it.

Level 6. Growth that allows them to handle any


job
People who develop at this level are rare. If you X. Be Personally Secure
have the privilege of working with people at this To be a great developer of people, you need to
level, treat them with the greatest love and care. be personally secure, because taking your
These people are leaders who can make it people to the height of their potential may mean
anywhere. (See diagram 1.) they will pass you by. If you are not personally
secure, you will find yourself threatened, or
competing with your own people. Recognize
that developing leaders who can become
IX .Paying the Price greater than you are, often has a more lasting
The other side of attracting good leaders is making impact on the world.

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XI. Forming and Coaching a Dream ŸProvides the support needed for
Team of Leaders success
Forming and coaching a dream team of leaders Ÿ Commands the respect of the players
may be a leader's greatest dream and Ÿ Does not treat everyone the same but
achievement. This is what coaches of champion knows to reward good performance
sports teams, successful companies and other Ÿ Continues to win
organizations sometimes achieve. Ÿ Understands the levels of players
Qualities of a Dream Team Aside from these ten qualities, a good dream
The qualities of a dream team are as follows: team coach/leader knows how to delegate
Ÿ team members care for one another responsibilities and tasks. He/She doesn't
Ÿ team members know what is important try to do everything, but recognizes people's
Ÿteam members communicate with one capabilities and gives them appropriate
another tasks. Delegating work also shows that you
Ÿteam members grow together have confidence in other people's
capacities, and that you are personally
Ÿteam members place their individual rights secure.
beneath the best interest of the team
Ÿteam members know exactly where the team
stands (top-to-bottom transparency)
Ÿteam members are willing to pay the price
Ÿeach team member plays a special role
Ÿthere is a team fit
Ÿthere is a good bench (this means everyone,
front-liners, second-liners, and so on down the
line feel important)

To develop a dream team, you need to harness the


collective genius of your team members. You need
to know how to select, motivate, and empower your
people.

Qualities of a Dream Team Coach


How do you do this? Be becoming a dream coach. A
dream team coach has ten qualities. These are:
Ÿ Chooses players well
Ÿ Constantly communicates the game plan
Ÿ Takes the time to huddle
Ÿ Knows what his/her players prefer
Ÿ Excels in problem solving

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