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I I

PREIVIIER BANK

II
its

I
I

Head Office at in thETef-rs*to become one of tbe a ;: i?;; ; ". iiiir.i' Irn itnc ?" u o i 1r' ^ d'"nil.#=i;-;6""",e-:620 branches u'ell.knorvn.' barll(s ; i;; c:uuutrr' i v ir : Jgd-qr-lq I l"^t'^9 i is,o!-q-,pg.r,lo"nt, Ogtupt-il{ ,13,q . ..^ --^:^-^r ^,r,r^^" in a n,rnlhnr "t i';i'j,.i'iiii;'J; i;"a^ir' ih;-bt;k ohatJ,set-uP..*9,i"^"1':,']::l:: i,,::':::: .' i t' r5 n' [i i".I.J.lir'i.,.' rvlir'i "'t-hlough"I arear h-1,1^'] :"'] :r,l:l:l*:^.* uj,',?l" ii"iiJd'.;'i'iu'p.'uit.i o o' -' t u t e s a noflicel;- Jbl {,:l:ib',1":..:'l?::^ I;i' ;"' ul ;;' ;6;; ; ;; ; u' i ii o .' .'.n t d 1'$6,e9lT i' -e^'i ?^ . .:: "'ni 9il'l ; p:i' e ha1 f 3fr;:?r"d'b1;;J.;' "[" " .l 9, in tbe y;i";:'".;'fr;;;;""i;;;Iih f,ia increased 1b)'- about 2'500 Y0;11
1905 with
i

i'"tl

P"l::l

same period.

with 13 on .Iuly 19, 1969. Premier Bank hacl been nationalised along e ou n t ry. A s a r e'ffilf5T1'ne*p'roTssos**a.rien a I i oilr X' u'#ffiTt to drastically ;;it;;;ti';-Uunt found it "necessary to take imnrediate stcps and schemes Crash programoes ;;;;l;";tr p"ii.i* *.i ope-ratio-ns. rvere -introduced and vigorously for exfrsnsion on,f lir,,ri;fication follou'lci through. In additiol, in pursuance of thc "lcad bank schcmc" inrplcmcnled bcen allotted 21 districts bv t5c govcrnntcnt'in i9Cq, Prcinier Bank had p,rniab Andhra FiuO-rti, Ir4aharashtra, Madhya .Pradeqh aud Uttar i,i 'f;-;il;;'iiat.s, the bank rvas., primariiy', responsible .for iiio?r'rr."' the development of the banking oroviding a lead to- oitt.i tanks in it lrad branches only in. 15. of the fo:nd that i"ir"r",ii,?t"i...-ffr.tank to open . Efforts $'ere, theiefore made ill;;; Oiitrlcts uiioti.a to it.Simultaleousil', arrangcmcnts tl'ere made Ur"".fl.r in thcse'dirtri.tt. i"i'iiratiriricts to be surveyed, to. ici-cntify grolrth ceotres,and credit
02ns as rvell as

F-ffor[s iverc also made foi m-eeting ill:';;i";;;r' ;;.;;"};gricu'lture, cooperative credit societies, small'scale i;;rlr;;;;;,itr. -*ir.."frio;,eo and other economic *'eaker sections' New ;;;;;;f;i e nun.i.t assiitance to technicalli' quaiif,ed enireDreneurs as 111en, retailcrs, prbfcssionals, etc', werg also

ti. O.p*iiiotetrial. b;rl;;;;

rvell as srnall

introduced

pian rvas introrlnrFhensive co:poraie Furiher, a contprehensi"'e co:Dor teorgallsatlon, the grori'tb and ou*' .of duced to take .J.r'oi '-ft. protl.ts arisiig i*.irii*"tion prof.rr. The rcorg:lnisllion iniioClrceC a ch.ange in.<juties leiels. Thc;c \;"!s a ;;;;;il;;rluifii[i-.t'''.iioutand rc5:ioii:-i ofices: buifunctional division tiic area and tlie cti $,orl; at thc f't.",i om." ail ,,sp".rs. i\ ):rge lunibcr of net'" branch Lrranch oflrces iiariOf.,l oftlccrs-(rrginecis ai:d agricultural - t': rsanaaers, u..ou.lr,iti,irio tsci.r:iicai li'-i 1i t'':i: .' ;i*ii'.*i--clc"'cl6nnrcnt cell oillccrs) i';:;c r'-:rul,'.i \fas set Lrrr to logk aiier tranp,oiler plani:ifi:*i?rirl'nldffi*tTCifiIi{}nd. -l!,,-,: :':;',i: r',1',,i l nfi i ;fi I :+1,: llu;; ;. '.r'll:' l::i-U; i"-: i;i!: ! \'- ' ;n ball';n;'-, C.t.it i l'ia:tag,.,1'' (Scr l--xiriL''it Irr'l Jl' the cncJ of 19i? , t1,e i-'i Iri.': ;':l{:":'c;:l:ial 'ulb:trr cctc'e niratioa Tire Barrk sic,oi r:ii"r..C f;;* 5t pf r cr'rJt it, .irrJ. l9{:9 tc' '{l rcr ccnt' i-'oi-r()\\'el's' ,'.i'-i's alI;i: sIlr3li \\ irs n(,\\' ,,rur a .riiiatrii'iot. lil l,s r.'::' iili: r':i:'' j;;11 l;i-sirlu:c oi \ir'nilgcillcnt' r)r,-'i-i;rr,-.(l Li' ),;of. I).S li.rci.lccr',;. f r'lvl lilt:: i lil

i;if ,1

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r L*^/ ir l;, ^.\

^'-al' i r.

ILJ/!\

Tr,p.lt'{lNG AND DEVELOPI'lEt'lT 243 30Q-brauc-hes...9-p-eoed b-elu'.een l.?-?0 :

Of tbe

*ifsen'i-;iU;" il",i;;;iiLwarOs
imbalanccs.

io rural ??' abgut. 230 were th C bank coul d continuc ritii.-- in i s U a o eniuied that "i "u.tti.uing' rural penetration and renroving rcgional

l"'
;;;

\,;:":fiffi54,;1{"'gil

Si"irotne--aTrd-Tr-viesr-6Feffi dTret ild;id ;;euiotoi. or less consta't. Considering the braochexpans-ton

'd:t'i#t*,t;*l;tl,ruitrul:H:l'$.ll;il::+i:tii:s,,'*l: tti. busiuess developmcnt in rhe business plan were arrived at lointty by
and manpower planning depattments'
geographicut

most of the industrial the On tbe staff relatiins front' in the past' office. Consequent on head to relations problems-Jeie-referred

Fxp*;tn"txl"$l'"'1.**iii1;'4i;'*lt;*:"i'','"#:f ti ed. fitle brancn mauaEsl5, urlrwllJ rute'\'-'rhis createci a,- number of {f ;ll i;.ii;t ;itnltne req.urrc,i:icrLs
i

""puoriJ;;

bo;;;t,it,l';; no ionger possible to do so'


iF=qu:stlonneedcfi fiBen'-dffi

adminisrratiuUrqffi_J?;i-|[-;T'fi

ntiot'

Career Developmeut Staffing Pattern, Appraisal and from Rs. l0 -gro--r,gs-,!o over Rs. 13 Tbe total staff costs had gone- -up " g q ; ;"; ; ; ;; ; io g r z olzil l e-'ff:lte* ;'rX rX slTnT iu b o' d' a_,ut -e E :9ru I e r k igii ; * fl, o'l;'r" %:*.. r c a t e so r y, " these three categoiies-t'as T :1I7*:-l Frig*s+d'g-* there vrere nve-.!.!-etgr9f "1-r the re vr e r e n e-.b.,-. ;3isl-it . *::-r*=" " " t i ".{J .:"Ti f(q "l,ti-rel-' ^ ;'';;;. t3 f'=='*f?3 ; 8 5, 55 The "-nunbprs.in.eacb catcgol' Special. o"t "; ribpectively. aiC 24, - -r-^... r (r\o narcanc persons. or.staff ro b: recruired was about 1500 tha{ on ;;r:;;;';;-;ktog in<fieated The man-po."., proje.licmr for'**r-?e'riH9"3-?5

r* + t

$.:*f

#*

rll-*H

gi

ff'.*mF
i#ffi#ft
r

##,";#f;tffrffi;"0

'i;.

A. a result, regioasl
ri i r".q

*ot"1iqr' iy,'i"q-'," riiltoived -;r..^e i^-' narern c*isting in othei simiiar organiTEfibE !v u e n o r I s w e I- e u c i u B r! c v ::_' : Y*** :;;.,*,.^fir;-diE3 g:-15.f;E' ! nE ! l9l-.r.--5=an,C ev al u ati,a'o- these s' eie m a l: 'ffiei?l.g -^ ^ - - - r rscanel of ::'::;' (: \i'Ia ) u,u-. P-:19 :;e-viEa'trherc. was ts a l l ns r \1,3 -r=:.--:::.1j.1-.: 'i''t.n giuiog qualif,caTilns and n'orl: cxprrrtcn ea;rdacr'aiproyee.'

1i"i;i'i-" .=' tbe'-t'"it'gffi


I'
shcet:

T1:: :
-

lauguages known wesc

f,'$iffiffi"^. *
Training in t':re Bani;

"

r atioralisa-

tfre

ost o placcri in ..o.iscs in t,anl:cn tl;.c job as

the tiai

nilnrbcr of

branch mana8ers

244

HUMAN RESOURCES h/rAl'lAGElvlEl{T

ancl wcr.e required to handle rcsponsille s5on'after completion of their training' ' it" "otiiioot clcrical- and--s-u!.gtd!!+tg-g!ggJi'erc placed dircctly ingglr":

in the newly opened branches


D_raTlcngs, alLgI )rr(,tl

iie Training Centre-. Horvever, the b*ankjh*_t.? L.]t ffi ixterisivelv on on-the-job trainins, in order that the staff c6uld dcvelop

t^ry. IjJii.ai'i""et procedures, with their eaditionatly, sinc6 money was directly involved, This meant t'"iii-ir ch6iks, had to-be followed rather rigorously. wceks inducjn specific areas during the two to thrce int.nriu.lraioing

'rrvevrreqriired some koowlecige . of- accountancy and

l'vrrvur

v^

;';;;;;;"iuifn*anafeamfiA6tails

of the many new procedures and that were added,4epending upon the clientele served. soecialised schemes ;fi;i;;ir,io!'erpiovees including ihose who had been earlier promoted

l'

levelsloosit ions. -*Ebttile of tbe tremendous spurt io expansion activities, and the 3ew turfl t.irU lta"Ot.A by the bank', the -experiegggg.p:I-l9_nn-g], were fully -'Ai:-a result, it ri."ttt.t"a,"uud could not be easily spii'red'fof'"ifdTnT& was Oiffriult to relielE'a good tiirployee for attending tra.ining .courses' ;;Ei"iiitrd" people got-sent for training, even th.LgAb-lltt-t t_glulled in a 4f; It t g .; fJiI e 4 n d e ffi i r spE[Edf ifrglrp-sr"o g f 4 m.m e s' "O,l. io tni initiarive taken by Mr.'Sinha after_ his e.p,pgggent as t-!-9 y i * u n p o n' er d e v 9-l -o.q4 e n- i, - S'." . b. a n \. fd! ' i o fu ig.
" ,?iiifrii t;ai'"ingtetirrls 1o 1fi3!e.qtral-Traisi.gg'IhstituTe-?Ircaoyciiist: iirrce fa-itiliy work was considered a deviation iiif rU" oormal career patb, it was difficult to 89t,--99-qP9:q1-!.-Pgople iiir

iil:*,r,THi*ffil.llf

l#iri"'"'*1.?1,,'yn,i"!'lFi,ll1'll11u.?l?,l

:HEF

;itb-d^ptit-sde&-rJ9,a9!.ig& . Detaili'of ihe tiainiirfffciiiiGiavaili5le in iarioui cenires, tbi-numUei of officers aud clerks traineci, the courses oreanised for tbem during 1970-72, and the trainiog cosis incurred, are giien in Exhibit 2A. In crder to deter$ine rbe ex;phasis ;;d fccus of trainin. to_!-Iglin various courses and also to plan for the smooth fu-hgtlffitn!.dfTffiT]mn'i""s*feZ"Ctifr'tr Ceotral Review Committee on Training had been ."iu.,] ',.fhe Generil Man"g.r of the Bank rvas appointed tbe Chairman oitnit iommittee. with the DeDutv General lv{anager (I/c Personnel, .i"j, "r the Vice bhairman. Oiher roembers besides h{r' Sinba were ine'itegional Maoager (Easr.). anci the Principal, Central Training
Institute.
Need for a Perspective Plan ior 'fraining

Ii,r ll ;j ii: I'

li,l'
t,:
:,
1..
I

ji
I

i.

h:
It

l,{enbg; Sec;cia:;, ci l:is co:rnittce and hac the i.ipooiiUility for putting up proposals foi-consicl-eration. In late Ociober 7912,Mr. Si^Hu n'aipieparing a peispectiye pian for training foi ifr. peric-A t9'i3-15, to be circulated to various mcmbers for their ln this note, l\{i. Srnha u'isilcd to inCicate areas where "o*m.otr. j.r"ttn*-"criol .aeede<i t6 .b9.. t3l:en, anci als-o t@ i?qirired ilom omseti ar veri.i,s il,eis.,ffi :iit*iihiafi*fb-f'Tieiiilng' D i v i s i on ri; as faciog io are prc bi c m-s qi, i n: S{rl c n iii g t ra i nl n B'.pli-ils-1r'e.re .iiitid,ftr"r-'"*,trf e-"m513$prl i o; i:iprov i ng .th e -'-;,::,".".k qudliiy of training, Mr. Sinha realised that sc:;rr'cf ri:c recorn:neiiiaticris tc be giveo bi' hira would necessitate ao acjd jtiol a1 fir'an'cial outlei' as r*;'e1! ss a lerget

Mr. Sinba

was tbe

;;ffi

TNAIh]ING AND DEVELOPMENT 24.5.

commitment of time and effort in the trainin_q activity. He was not sure be lorthco.ming, especially sinci staff and training costs had becn mounting and some h,ianagcrs wcrc not convinccd of the ncrd and efficacy of the'iraioing i;nciio" i[.rr.

if this would

EXHIBIT I
Rcgional Distribution of Brunches
S.
I
)

No.

Region

Arcas covcrcJ

I t
v

l. 2. 3. 4" 5. 6. 7.

No. s1 bra nches


60
,

Head Office Calcurta Region Eastern Rcgion

Ca

All India Icutll


Wcst Bcngrl, Dih:rr, Oriss

Central Rigion

Assam; it,Ieghala],a

Northern Regioo
Westero Region Southern Region

n. i\{ P Jammu & Kashmir, punjab,


Rajasth
a

25s
75

Haryana, Uttar pradesh,

v it
).

Delhi, Chandigarh G u jarat, Ir{aharashtra Andhra Pradesh, Tamil Nadu Total

120
75

a
ts
lV

All India
EXHIBIT 1A ." ,{
Organisation Set-up of Premier Bank
Ch:r.irnran

35 620

,.

trD

.Partidl \L/

le

i\lanagi69 Direcror

and

i i
I

le
es

re
t
r.1

in
nED

/ l'":"1_f"':::'I
*a--I
I

l-=r=
I

an

Deputy Cenerai

el,

Managcr

i
I I

Ii':i,'i;t-v Gcacial
NIa n a ger

,fe ng
Olllcc lrunct ion;r I Dcptrtn.lents
:be ate .19

Various Head

Regionlrl lt,tanegcr
Arc-n hl;rnai:crs
lJi

i,ttcli I'i :,nigcis

| .4rlnr;ni.'.trativc. I crr,'rrrrcl. Illurrrrirrr' | :tr:,1 S1'stcnrs '

J \',,,

in,,' f l..r.f Crm..

I I
,

EXI]IBIT

D.;,;;i,;;;;,.

elt :re
lng
tDg

;-l---. L()(.allon r).


No.

1'rairring Ccntre Facili i ics

St.rrtctj

irr

iic.iclril

llri

('i:l\s: (i(rnr C., l,cit:,,


7(l
-rt,

l:llcUliy SiiC:tSlil
tl
3
? I

ere

thc
by '8er

l. 2. 3. 4.

e', i:iI;rl-,1 c

Calcurta
Maclras

Dethi
Pa tna

.lanuar)'I97l Novcnttrc; l97j Fcbruarr.l972


Nia

7 t.l

rcir

1972 r'. i r, t

Notc.. t>u. rn

il.ii

:;
ri tci;s lit
a

availablc

.r'carl.v closirrg oi ;l!r,.'t,r..i. fc: trairirrg coi.:rsrs fo:

-.,',.1 . ) cirr.

::*tle:i$1li

EXHIBIT 24

Courses Organised during l97C-'12

(ii) At Eacb Regional Training (iiil (iv)

At Ccntral Training Institute, Calcutta (a) Course for Promotee officers (b) Coursc for direct recruit probationary officers (c) Course for rural branch agents (d) Induction training for clerks (e) Basic training for clerks
Centre (a) Course for Promotee oflicers (b) Induction training for clcrks (c) Basic training for cle;ks Total employees irained io 1970-72

Officers

Training costs incurrcd (in Rq' lakh)'

Clerks
7.9

950 1500
19'12

I
:

19?0 lg7l
6.8

I
:

8.6

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