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BROKER

CATEGORY

SUB-CATEGORY

ALPARI UK
Falcon Falcon Falcon Global FX Broker High Broker Satisfaction High Broker Satisfaction Customer Service Department Asia Africa

FXCM
Falcon Eagle Falcon Falcon Falcon Global FX Broker Best FX Broker High Broker Satisfaction High Broker Satisfaction High Broker Satisfaction Overall Europe Americas Africa Oceania

FXDD
Eagle Falcon Falcon Falcon Falcon Falcon Global FX Broker Global FX Broker Global FX Broker Global FX Broker Global FX Broker High Broker Satisfaction Best Overall Platform Customer Service Department Accounts Department Best Funding Department Americas

FXOPEN
Falcon Global FX Broker Platform

FXPRO
Eagle Falcon Best FX Broker High Broker Satisfaction Africa Europe

GFT
Eagle Best FX Broker Americas

GO MARKETS
Eagle Best FX Broker Oceania

IBFX
Eagle Eagle Eagle Eagle Falcon Eagle Global FX Broker Global FX Broker Global FX Broker Global FX Broker Global FX Broker Best FX Broker Best Platform Best Customer Service Department Best Accounts Department Best Funding Department Overall Asia

IG MARKETS
Falcon High Broker Satisfaction Oceania

OANDA FX
Falcon Falcon Falcon Falcon Global FX Broker Global FX Broker High Broker Satisfaction High Broker Satisfaction Accounts Department Funding Department Europe Asia

Presented by IBTIMESFX and FOREX DATASOURCE

GLOBAL FX BROKER CATEGORIES

The 2010 FX Traders Choice Awards - RESULTS

Best Overall

Avg.

Best Platform

Avg.

Best Cust Service

Avg.

Best Accounts Dept

Avg.

Best Funding Dept

Avg.

FXDD FXCM IBFX OAFX ALUK FXPR GAIN FXOP FXSO SAXO IGMA ETOR EASY
GROUP AVE.

7,9 7,8 7,6 7,5 7,4 7,3 7,2 7,0 6,8 6,8 6,7 6,4 5,5 7, 1

IBFX FXDD FXOP FXPR ALUK FXCM SAXO FXSO GAIN OAFX IGMA ETOR EASY
GROUP AVE.

8,2 7,9 7,7 7,5 7,4 7,4 7,1 7,0 6,6 6,6 6,3 6,2 5,0 7, 0

IBFX FXDD ALUK GAIN ETOR FXCM FXPR OAFX FXOP SAXO IGMA FXSO EASY
GROUP AVE.

8,1 8,0 7,5 7,4 7,2 7,1 7,0 7,0 6,8 6,7 6,4 6,2 5,6 7, 0

IBFX FXDD OAFX GAIN FXCM FXPR ALUK SAXO FXOP FXSO IGMA ETOR EASY
GROUP AVE.

8,1 7,6 7,4 7,3 7,2 7,2 7,1 6,9 6,8 6,6 6,6 6,5 4,6 6,9

IBFX OAFX FXDD FXPR ALUK FXCM FXOP GAIN ETOR FXSO IGMA SAXO EASY
GROUP AVE.

8,2 7,8 7,7 7,7 7,3 7,3 7,2 7,1 6,9 6,9 6,7 6,4 5,4 7,1

GLOBAL FX BROKER LEADER

Best Overall Best Platform Best Customer Service Best Accounts Dept Best Funding Dept

GLOBAL FX BROKER - HONORS

Overall Platform Customer Service Accounts Dept Funding Dept

FXCM IBFX

FXDD FXOP

FXDD ALUK

FXDD OAFX

OAFX FXDD

BEST FX BROKER
Americas NPS Europe NPS Asia NPS Africa NPS Oceania
GOMarket s
First ch f or t rading oice

NPS

GFT
Continent NPS

45,5 1, 8

FXCM
Continent NPS

33,3 -3,6
Continent NPS

41,7 - 15
Continent NPS

57,1 - 11 , 4

75,0 - 9 ,6

Continent NPS

HIGHEST BROKER SATISFACTION

Americas NPS Europe NPS Asia NPS Africa NPS Oceania NPS

GFTF FXDD FXCM

45,5 40,0 30,9

FXCM OAFX FXPR

33,3 21,4 11,8

IBFX OAFX ALUK

41,7 36,4 15,8

FXPR FXCM ALUK

57,1 28,6 0,0

GOMA IGMA FXCM

75,0 14,3 -10,0

Presented by IBTIMESFX and FOREX DATASOURCE

GLOBAL FX BROKER CATEGORIES

The 2010 FX Traders Choice Awards - REGIONS

Global %

NPS

Largest Countries

Africa Americas Asia Europe Oceania

Worldwide

8,9% 31,9% 32,1% 21,6% 5,6%

-11,4% 1,8% -15,0% -3,6% -9,6% -6,3%

Nigeria United States India United Kingdom Australia United States

South Africa Canada Malaysia France New Zealand United Kingdom

Egypt Brazil Singapore Germany

India

Global %

NPS

United States United Kingdom Malaysia Australia India Canada Indonesia Nigeria
Worldwide

18,3% 5,2% 4,3% 4,3% 3,9% 3,1% 2,0% 1,7% 7, 1

2,9% -1,5% -16,7% -12,2% -20,5% -5,6% -21,7% 8,8% -6,3%

Global %

Africa - Central Africa - North Africa - South America - Central America - North America - South Asia - Central Asia - Mid East Asia - So East Europe - Central Europe - Eastern Europe - North Europe - South Europe - Western Oceania - Australia Oceania - Other

4,7% 2,4% 1,8% 0,6% 28,2% 3,0% 12,7% 4,2% 15,2% 1,6% 2,8% 1,5% 3,8% 11,8% 5,1% 0,5%

Oceania

Africa

Europe

America Africa Americas Asia Asia Europe Oceania 8,9% 31,9% 32,1% 21,6% 5,6%

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TOP-10 POSITION PER CONTINENT

The 2010 FX Traders Choice Awards - GLOBAL BROKERS

2 Continents EASY EASY ETOR ETOR FXOP FXOP FXSO FXSO GAIN GAIN IGMA IGMA SAXO SAXO Africa Oceania Europe Asia Asia Africa America Asia America Oceania Europe Oceania Europe Africa

3 Continents ALUK ALUK ALUK FXPR FXPR SAXO Europe Asia Africa Asia Africa Africa

4 Continents FXDD FXDD FXDD FXDD OAFX OAFX OAFX OAFX America Asia Africa Oceania America Europe Asia Oceania

5 Continents FXCM FXCM FXCM FXCM FXCM IBFX IBFX IBFX IBFX IBFX America Europe Asia Africa Oceania America Europe Asia Africa Oceania

LEGEND
ALUK EASY ETOR Alpari UK Easy-Forex e-Toro FXCM FXDD FXOP FXPR FXCM, Forex Capital Markets FXDD, Forex DirectDealer FX Open FX Pro

FXSO GAIN GFTF GOMA

FX Solutions Gain Capital, Forex.com GFT GoMarkets

IBFX IGMA OAFX SAXO

IBFX, Interbank FX IG Markets Oanda Saxo Bank

NPS

Net Promoter Score. The net promoter score is a scale from -100% to 100% that determines the net percentage of promoters a company has. People are polled about a company and asked to give a rating from 1 to 10 (1 being low, and 10 being high). Promoters are people who give a company a 9 or a 10. Detractors are people who give a company a rating of 1 through 6. Neutral votes (7 and 8) are not counted in the NPS calculation. The net promoter score equals the percentage of promoters minus the percentage of detractors. If 20 people are polled, with 10 being promoters and 2 being detractors, then the net promoter score is equal to 10/20 - 2/20 = 8/20 = 40%. Companies with a high Net Promoter Score are said to grow faster and be healthier than companies with low net promoter score.