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Prepared By-:

KARTIK CHELL DAYASHANKAR YADAV

Meaning
Interpersonal skills are the skills that a person uses to

interact with other people. It is the ability to relate to colleagues and Customers, inspire others, resolve Conflicts, be tactful, understand cultures and show diplomacy. Being able to accurately interpret other peoples Emotions.

Definition
"Interpersonal skills" refers to mental and communicative algorithms applied during social communications and interaction to reach certain effects or results. .

Skills used when communicating with other people, especially when negotiating

Importance
Understand the ability of people Ability to resolve conflict Opportunities for positive growth Ability to work cooperatively with others Ability to maintain an openness to new ideas Ability to get along with people

Interpersonal Skills Include


Being friendly Being helpful Leadership Initiating conversation Empathy Active listening Asking questions Being assertive Anger Management

Barriers
Psychological Barriers

Cultural Barriers
Language Barriers Environmental Barriers

How we can Improve


Don't complain

See it from their side


Be appreciative Pay attention to others Practice active listening. Bring people together Resolve conflicts Communicate clearly

Conclusion
Interpersonal skills are highly essential to be incorporated in each and every individual. It makes life easy, successful and also helps in our growth and transformation into a good human being.

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