DEPARTMENT OF TECHNICAL EDUCATION

ANDHRA PRADESH
Name : Dr. K.V.Subbarao
Designation : Head of Section
Branch : DCCP
Institute : Govt. Poly. for Women, Palamaner
Year/Semester : III Semester
Subject : Office Organisation
Subject Code : CCP-304
Topic : Inward & Outward Mail
Duration : 50 minutes
Sub Topic : Inward Correspondence
Teaching Aids : PowerPoint, Animation and Pictures
CCP304.25 1
On completion of this period, you
would be able to :
 Define correspondence
 Explain the purpose of correspondence
 Explain Inward Correspondence
 Explain the Steps in handling inward
correspondence

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What is correspondence?

 Communication
 Written
 Two parties
 An objective.

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Purpose of Correspondence :

 Communication between two parties

 Permanent

 Evoke a response

 Substitute for personal presentation

 Time Saving

 Conveys personal element

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Inward Correspondence :

Correspondence received by an Organization is

called Inward Correspondence

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Steps in handling inward
correspondence :

 Receiving the mail

 Opening and Sorting the mail
 Recording the mail in Inward Register
 Marking i.e. to whom the mail is to be
distributed
 Distribution of correspondence

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Receiving the Mail

The inward mail of any organisation may be

received :
 From a postman who delivers the mail at the org.
premises
 Collect the mail from post office where a post bag or
post box
 From personal messenger who brings local other mail to
org.

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Summary

In this class, we have learnt –

 What is correspondence?
 Purpose of the correspondence
 What is inward correspondence
 Steps in handling inward correspondence

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Quiz
1. Correspondence is ___________

A. Written communication
B. Between two parties
C. With a purpose
D. All the above

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2. Purpose of correspondence _______

A. Permanent Record & Personal element

B. Communication for a Response
C. All the Above
D. None of the above

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Frequently Asked
Questions
 List the features of correspondence
 Mention any four purposes of correspondence.
 What is Inward Correspondence?
 List the steps in handling inward
correspondence

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THANK YOU

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