GLENROY A.

WOOD
2 Richings Terrace ● Kingston 6, Jamaica
Phone: (876)392-8087 (cell) ● Email: glenroywood@gmail.com

November 24, 2006

Re: Bank Teller Position

Currently pursuing part-time degrees in Management Studies and Accounting at the

University of the West Indies, Mona, I want to make it easy for you to add me to
your team as your newest Bank Teller.

After being employed in the service industry for almost four years, I have developed
excellent customer service skills which, along with my training and experience in
Accounting, Finance and Economics, will definitely aid in satisfying your customers
and achieving the objectives of your company. In addition, I am willing to undergo
any training that is required for this position.

I possess the skills and attitude that this position requires:

Strong interpersonal and communication skills.

Highly developed customer service skills.

Strong grasp of Accounting principles and concepts.

Excellent computer skills.

High achiever – whether working on a team or alone.

Ability to efficiently work unsupervised and meet deadlines.

I invite you to contact me anytime at (876) 392-8087 or glenroywood@gmail.com

to arrange an interview.

Thank you for your consideration.

Sincerely,

Glenroy A. Wood

Enc.: Résumé

1
 GLENROY A. WOOD
2 Richings Terrace ● Kingston 6, Jamaica
Phone: (876)392-8087 (cell) ● Email: glenroywood@gmail.com

SUMMARY OF QUALIFICATIONS

Strong verbal, written and interpersonal communication and data entry skills.
Focus on detail and accuracy.

Advanced Accounting skills.

Problem solver. Creates innovative solutions to unique challenges.

Experience in ensuring customer satisfaction and handling customer
complaints and problems.

Strong computer skills - including Microsoft Office and the Internet.

High level of integrity.

EDUCATION

University of the West Indies, Mona (UWI Mona) – Kingston 7, Jamaica

(2002-Present).
o B.Sc. degree in Accounting (in progress).
o B.Sc. degree in Management Studies (in progress).

Montego Bay Community College – Montego Bay, St James (2000-2002).

o Advanced level certificates for Accounting, Economics, Business
Studies and General Paper.

Rusea’s High School – Lucea, Hanover (1995-2000).

o Distinctions, credits and passes in seven CSEC and two GCE subjects
including English Language and Mathematics.

EXPERIENCE

o Lab Technician, AZ Preston Hall - UWI Mona (2002-2005).

o Used a hands-on approach to clarify user expectations and efficiently
resolve computer related issues.
o Maintained new and existing client accounts.

o Junior Manager, Galaxy Video Game Store - Lucea, Hanover (2001-2002).

o Improved the market share of the business through creative
advertising, promotions and customer education.
o Responded to customer inquiries, generated sales and processed all
transactions.