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W A Leam ls any group of people organlzed Lo work
LogeLher lnLerdependenLly and cooperaLlvely
W 1he maln purpose for formlng a Leam ls Lo meeL Lhe
needs of Lhelr cusLomers by accompllshlng a purpose
and goals
W 1eams are creaLed for boLh long Lerm and shorL Lerm
lnLeracLlon
W A producL developmenL Leam an execuLlve
leadershlp Leam and a deparLmenLal Leam are
long lasLlng plannlng and operaLlonal groups
W ShorL Lerm Leams mlghL lnclude a Leam Lo
develop an employee onboardlng process a
Leam Lo respond Lo speclflc cusLomers
problem or complalnL
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1lunctiono/ or deportmento/ teoms
W roup of people from same work area promoLe
conLlnuous lmprovemenL and share lnformaLlon
1hey meeL on a regular basls Lo analyze cusLomer
needs solve problems
Crossfunct|ona| teams
roups of people who are pulled LogeLher from across
deparLmenLs or [ob funcLlons Lo deal wlLh a speclflc
producL lssue eLc
Se|fmanag|ng teams
roups of people who gradually assume
responslblllLy for selfdlrecLlon ln all aspecLs of work
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Stage 1 Iorm|ng
1he group comes LogeLher and geLs Lo lnlLlally know one oLher
and form as a group
Stage Storm|ng
A chaoLlc vylng for leadershlp and Lrlalllng of group
processes
Stage 3 Norm|ng
LvenLually agreemenL ls reached on how Lhe group operaLes
Stage 4 erform|ng
1he group pracLlces lLs crafL and becomes effecLlve ln
meeLlng lLs ob[ecLlves
Stage S Ad[ourn|ng
1he process of unformlng Lhe group LhaL ls leLLlng go
of Lhe group sLrucLure and movlng on
THAMI YOU