Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Submitted by:
Nerissa M. Estacio
BSA-2A
Submitted to:
Prof. Elvira B. Mercado
The Transferred sales Representative
1. Comment on the positive and negative events in the case as they relate to
organizational behavior.
Events as the dictionary defines them are any occurrence, especially one
that is particularly significant, interesting, exciting, or unusual. They may be negative or
positive depending on our perception or on how we see them because each of us has
different outlook in life.
The positive event that happened in the case is that Burns’ is moved to
another district, the Gunning District. Surely he’s shocked by the news or letter that he
received because five long years being with the same people, environment and job you
will be told to move to another which is a big challenge for him. It is positive in a way
that he will meet different challenges which will trigger his creativity and skills that will
improve him as a person. He may also meet people that can be added in his list of
friends. It also means that the management trusts him because they will not give him
that district if they know that he can’t improve the sales of the Gunning District.
The negative event that also happens in the case is that he first heard the
news from his local friends instead from his superiors. He didn’t first believe what he
heard from his friends about the sales representative’s wife looking for a house to rent.
His reaction is only right because we should confirm the news first before reacting to it.
He is given a notice about the replacement only days before the request is going to be
effective and he didn’t have time to prepare himself from the challenges ahead.
2. Was the human resource approach to Burns applied in this instance? Discuss.