NAME: GENDER: ADRESS:

PHONE NO.: QUESTIONNAIRE Q1) Which fast food joint do you prefer? McDonalds Dominos Pizza Hut Nirulas Others

Q2) how often do you eat at McDonalds? Once a year Once a month Once a week Every day I havent been to McDonalds Q7) why do you eat at McDonalds? tastes good cheap convenient I don't eat at McDonalds Q3) what time of the day do you prefer to eat there? Breakfast Lunch Dinner Dessert Snack

Q4) would you say that McDonalds is healthy? Yes No Not sure

Q5) In a month, how much would you roughly spend there (In Rs)? 0-200 200-500 More than 500 Q6) Which is your favorite product at McDonalds? French fries Mc chicken burger Chicken maharaja Mac Mc veggie Others

Q7) what meal do you prefer at McDonalds? Mc chicken meal Mc veggie meal Veg surprise meal Happy meal Mc Swirls

Q8) Is the product line in McDonalds adequate? Yes No Its ok Q9) What is the main problem you faced at McDonalds? Long queues Wrong order Bad music Other problems No problem

Q10) Which area do you think needs the most improvement? No suggestions Better music More space Home delivery More variety Low prices

Q11) what are Unique Selling Proposition of McDonalds? Food

Hygiene Ambience Quick service Location Others

Q12) what is the least like menu item at McDonalds? French fries Veg burgers Non-veg burgers Mc swirls Others

Q14) how is the dining experience of McDonalds? Excellent Good Average Below average Poor

Q15) how do you rate the service provided by the employees of McDonalds? Excellent Good Average Below average Poor