Sei sulla pagina 1di 1

Joseph M. Juran, A. Blanton Godfrey, 1999, Juran s Quality Handbook, 5th edition, McGraw-Hill, pp. 5.43. Ishikawa, K. 1985.

What is Total Quality Control. Prentice Hall. Englewood Cliff, N.J.

Joseph M. Juran, A. Blanton Godfrey, 1999, Juran s Quality Handbook, 5th edition, McGraw-Hill, pp. 5.1 5.20.

Potrebbero piacerti anche