y As a result of pre-diagnosis, the company realized that at the

individual level some employees has less competency and poor performance.
y At dept. level there was less motivation and poor team

working.
y At organizational level the co. realized the need to have all

the employees involvement which was resulted in strength and unity o the co.
y The post ODI was expected to result in better corporate

performance.

y Researcher

interview with seven department heads and eight managers cause for poor corporate performance.

y Researcher observed staff behavior and the

interactions between employees to understand staff behavior and attitudes.

y Cause of poor corporate performance

poor staff

performance.
y Root cause were
y Unmotivated staff and low morale y Lack of team work y Poor work environment

y To improve staff performance and rectify three problems

following were initiated.

y Performance appraisal y Goal setting y HR development y Team building y training

y 60 employees in every department

questionnaire measure changes in staff behavior, morale and level of team work.

y 2 surveys were conducted before and after ODI. y These 2 results were compared to find the impact of

ODI activities.
y ODI activities had rectified the problems.

y I. Individual level
y They are motivated and satisfied with revised reward

system, coaching and training.

y Communication skill improved. y Effective upward and downward communication

process.

y II. Team level

y Staff felt there was improvement in team work. y HOD reported for improvement in quality of work. y Staff were more co-operative. y There was increasing number of brain storming session. y Employees tried to achieve the target.

y III. Corporate level

y Improved corporate performance is linked to improved

individual and team level processes.

y Corporate performance improvement is measured by an

85% increase in company income.

y The increase in company s income is due to ODI

activities that were successful.

y The findings emerged from using both qualitative and

quantitative analysis.
y There was significant difference between pre and post

ODI in all the three areas.

y Employee motivation y Better team work y Employee involvement