Qualifications

-Supervised and trained 25 Data Analysts on Census 2010 project.

-Achieved and maintained advanced quality control for data analysis.
- Facilitated property management and real estate transactions.
-Certificate in Microsoft Office 2007.
-Certificate in Medical Terminology.
-Certificate in Fundamentals of Property Management.
Education
April 2010, Bachelor of Science Degree, Business Management.
June 2005, Long & Foster Real Estate Course.
December 1996, Associate of Arts Degree, Liberal Arts.

Work History
CSC (Subcontractor for U.S. Census), Essex, MD December 2009 - present
Data Verification Analyst Supervisor
-Managed 25 employees while using strong problem solving and decision making ski
lls.
-Responsible for training Data Analysts on Census form receipt, verification, an
d analysis.
-Surpassed 97% accuracy minimums for consistent data analysis.
-Monitored and reported daily performance of subordinates and made corrective ac
tion when necessary to improve quality and morale.
Carroll Independent Fuel, Baltimore, MD December 2005 - April 2009
Customer Service Liaison II
-Trained new employees on customer service related desktop software.
-Maintained the flow and quality of daily procedures and tasks.
-Collaborated with Maryland Energy Assistance to provide grants.
JW Property Management, Baltimore, MD February 1999 - December 2009
Zip Realty, Baltimore, MD February 2005 - March 2007
Property Manager Supervisor, Real Estate Agent
-Assisted in advertising and marketing rentals for property owners.
-Conducted research, credit checks, and verification of rental references.
-Coordinated and filed rental registrations for owners in Baltimore County.