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State the primary reasons for the organization’s existence from an analysis
guests or visitors. The hotel offers spa, recreation centers, botanical garden, shopping stores, and
amazing restaurants. The resort’s mission is to provide excellent service to its customers,
members, and guests by offering them the best in terms of operation, lodging, facilities, and
dining. Another mission is to motivate their employees to persevere and give the best service
they can to the customers and to the company; which may be done by offering the employees
high compensations, secure job, performance recognition, and great benefits. The resort’s
mission to the shareholders and investors of the company is to increase the growth and
development of Baderman Island, especially in terms of earning more profit, to satisfy the
The resort has developed 750 acres and still has 800 acres of wilderness available on the
island. Baderman Island’s vision is to become one of the leading destination resorts and to
expand the resort to 1,600 acres (Apollo Group, 2005). Its goal is to develop and improve the
resort by enhancing the areas that can be used for more facilities. The vacant 800 acres left will
be used to add more amenities on the island. The company’s goal is to amplify the vacant land to
expand their service to the customers. The management is planning on maximizing the 75 open
acres near the existing golf course by increasing the number of golf holes (additional of 18 holes)
to improve the entire golf course. The management also wants to enlarge the Baderman Island
Oasis Spa by adding 25 additional acres to the 50 acres. The additional 25 acres will provide
more private rooms, bigger rooms for massage, and more services to the customers. The
Value Alignment 2
available acres will be used to expand the hotels and convention center to accommodate more
Identify the key stakeholders and their roles needed to achieve the
(Debbie)
In order to facilitate the success of Baderman Island Resort, the stakeholders must
participate to achieve the goals and objectives of the company. First are the shareholders of the
company. In order to expand the growth and development of the company, it is important that
shareholders or investors provide money to buy additional resources like construction materials
that needs to be used for the expansion of amenities, to pay the employees who will participate in
the expansion of the resort, and other materials that the management would need to formulate
and implement the strategic plan. The second stakeholders are the employees. It is important that
employees and managers must participate in the execution of the plan. In order to give the
customers the best quality of service, the staff must provide the customers with their needs and
wants in terms of offering them good clothing, clean and luxurious hotel rooms, restaurants and
spas, superb housekeeping, and other great services that vacation resorts offer. The third
stakeholders are the customers. In order increase the company’s profit and make the shareholders
happy and satisfied with their ownership of the resort, the customers should also be satisfied and
pay their bills on time. Giving more tips to the employees motivate the employees to work harder
and improve their performance level. By giving feedbacks and suggestions to the resort allow the
Value Alignment 3
resort to find out about the changes that can be made to improve the quality of service and
enhance the facilities. In addition, it also allows for more growth and opportunities for Baderman
Island.