Account Number:: Hello..

your bill
Duplicate Bill Account Number: 57123649
Mr D Florentino
11 Ellsworth Rise
NOTTINGHAM Bill Date and Tax Point 08 Jan 2011
NG5 5LT
Bill Number 00601010168
VAT Registration Number 771592016
Page 1 of 24
hello...
here are this month's charges
Charges not subject to VAT 50.15
Charges subject to VAT 96.35
VAT at 20.00% on £96.35 19.27
Total charges for this month £165.77
here's a summary of your account
Balance from previous bill 144.21
Payment received - thanks very much -144.21
Total charges for this month

165.77
Amount due now £165.77
Please ensure we receive payment straightaway. You'll find information about how to pay on the
back of this page.
Your bill explained

Please see reverse of page 1 for details.
9_8
how to pay your bill questions? visit orange.co.uk/help or call us on 150
payment method online by phone at Orange shops
It's easy to pay online by Direct Debit. Simply You can also set up your Direct Debit by phone.
direct debit
sign-up to Your Account at orange.co.uk and Call 150 from your Orange phone or
follow the steps. You'll need your bank details: 07973 100 150 from any other phone.
- Account name
- Account holder address
- Account number
- Sort code
If you use internet or telephone banking, you'll need the following information to make a payment
internet and
to Orange:
telephone - Orange Bank Account: 97171263
- Orange Sort Code: 50-00-00

banking
- Payment Reference: your Orange account number
You need to allow up to 5 working days for your payment to reach us.
Another easy way to pay. Simply sign-up to To pay a bill by phone with your credit or debit If you`re paying with a credit or debit card in an
credit/debit card
Your Account at orange.co.uk and pay online card just give us a ring on 150 from your Orange shop, remember to take a copy of your
with your credit or debit card. Orange phone or 07973 100 150 from any other Orange paper bill or e-bill with you. We need
phone. this to confirm your account number and
mobile phone number.

You can also set up a regular payment with a
credit card or Visa debit card by calling 150
from your Orange phone or 07973 100 150 from
any other phone.
payment method by post at Orange shops at your bank
Please make the cheque payable to Orange. Orange shops only accept cash - not cheques. Please make the cheque payable to Orange.
cheque/cash
And remember to write your Orange account Remember to take a copy of your Orange paper And remember to write your account number
number and mobile phone number on the back bill or e-bill with you so that you can confirm and mobile phone number on the back of the
of the cheque. You need to allow 5 working your Orange account number and mobile cheque. We can only accept payment with a
days for your payment to reach us. phone number. pre-printed payment slip and some banks may
charge for this service.
Send your cheque with your completed You need to allow 4 working days for your
payment slip to: Orange Payment Processing, payment to reach us. You need to allow 7 working days for your
PO Box 52, SHEFFIELD, S98 1DX. payment to reach us.
Please do not send cash in the post.
Note: If you don't pay by Direct Debit, there will be a monthly administration charge for each mobile phone on the account. If your payment still isn't showing on your account after
7 working days, you'll need to give us proof of your payment if you want us to look into it.
what does it all mean?

Content: Anything you buy and download on your phone, e.g. ring tones, music, Megabyte: The unit of measurement for your data usage. Charges are based on
games, etc. the amount of data sent or received.
Fair usage: Orange unlimited offers are subject to fair usage limits. Usage above
Numbers not included in your plan: Some number ranges are not included and
set amounts will constitute abuse and Orange may, at its discretion, monitor
will be charged at your standard plan rates; for example calls to 08 numbers
usage and withdraw the offer from your account in the event that the fair usage
(excluding charity helplines), 09 numbers and call forwarding services. Please
policy is abused. Please visit www.orange.co.uk/terms for more information.
see the price guide on orange.co.uk for details.
First Bill: If the total on your first bill is a little higher than expected, don't worry.
VAT: All charges are subject to VAT unless stated otherwise. In some
It's because you're paying for your line rental charges in the month when you
circumstances we do not charge for VAT. For example we do not charge VAT for
joined Orange and your first full month's line rental in advance. This is a one-off
Orange Care and care credits. Also UK VAT is not charged on calls made or
and is not representative of what you'll pay each month.
received whilst you are outside the EU.
In plan/extras: Any usage included within your plan or extras you have bought
Your allowance: The inclusive usage you get as part of your plan (calls, texts,
will be indicated with a 'y'. Any usage not included within your service plan or
data, etc.).
extras will be indicated with a 'n'.
Your plan: The standard monthly package that includes your line rental and
Magic numbers: Customers with Magic Numbers can enjoy unlimited or
allowance charged in advance.
discounted calls to any nominated Orange UK mobile number or an Orange
broadband wireless & talk number. Fair usage and terms apply, visit
orange.co.uk/magic.
Registered Office: Orange Personal Communications Services Limited, St James Court, Great Park Road, Almondsbury Park, Bradley Stoke, Bristol, BS32 4QJ; Company Reg No 2178917: VAT Reg No
771592016, a subsidiary of Everything Everywhere Limited, Hatfield Business Park, Hatfield, Hertfordshire, AL10 9BW; Company Reg No 02382161, VAT Reg No 771592016
57123649
>00016577< 06010101688X< 622491+< 73 X

your bill
...continued
Account Number: 57123649
here's a breakdown of charges by number
name number page charges
Name not provided 07581575856 3 12.53
Name not provided 07817 652222 9 41.53
Name not provided 07964 977652 18 42.29
Total excluding VAT £96.35
Page 2 of 24
your bill
...continued

your bill in detail for 07581575856
you have Dolphin 15 (24mth)
your plan and bundles
Dolphin 15 (24mth) : 08 Jan - 07 Feb 12.77
50 anytime mins
250MB anytime data
BlackBerry Internet : 08 Jan - 07 Feb 0.00
Unlimited Anytime Text : 08 Jan - 07 Feb 0.00
Unlimited Anytime Text
Subtotal excluding VAT £12.77
extras and discounts
Monthly credit for 24mth : 08 Jan - 07 Feb -4.26
Non Direct Debit Charge : 08 Jan - 07 Feb 2.98
Subtotal excluding VAT -£1.28
how you used your allowance
Calls (inclusive minutes used) 35:39
Texts (inclusive texts used) 116
additional usage and costs
usage type chargeable cost (£)
usage
Texts 118 1.394
totals
your plan and bundles 12.77
extras and discounts -1.28
additional usage and costs 1.39
Total charges for this month excluding VAT £12.88
data charges
originating network place/network contacted contact type megabytes cost
Orange BlackBerry data 6.7937 0.000

# A hash indicates that an item is non-VAT applicable Total non-VAT £0.00
Page 3 of 24
your bill
...continued
your itemised breakdown for 07581575856 not sure about something?

Check out the back of the first page,
visit orange.co.uk/help or call us on 150.
date day time number place/network contacted contact plan in plan/ duration cost
type element extras hr:min:sec
08/12/10 Wed 13:45 447958566937 Other Mobile Network talk 50 mins y 0:00:29 0.000
13:47 447958566937 Mobile Text Messaging text UnLim y 0:00:00 0.000
13:47 SMS Delivery Receipt text n 0:00:00 0.009
09/12/10 Thu 15:31 447958566937 Mobile Text Messaging text UnLim y 0:00:00 0.000
10/12/10 Fri 10:06 SMS Delivery Receipt text n 0:00:00 0.009
19:59 447875058672 Orange homezone 50 mins y 0:07:12 0.000
20:12 447929340810 Orange Text Messaging text UnLim y 0:00:00 0.000
11/12/10 Sat 09:32 01159771011 Bulwell Nottingham talk 50 mins y 0:03:15 0.000
09:47 447958566937 Other Mobile Network talk 50 mins y 0:00:02 0.000
10:12 447973100123 Orange Answering Service talk 50 mins y 0:01:16 0.000
10:18 01159771011 Bulwell Nottingham talk 50 mins y 0:00:40 0.000
12/12/10 Sun 18:13 447794877784 Orange Text Messaging text UnLim y 0:00:00 0.000
13/12/10 Mon 09:38 447958566937 Other Mobile Network talk 50 mins y 0:00:05 0.000
09:40 441158494357 Nottingham talk 50 mins y 0:00:12 0.000
15/12/10 Wed 09:34 447783315949 Mobile Text Messaging text UnLim y 0:00:00 0.000
# a hash indicates usage that is non-VAT applicable Cumulative subtotal £0.225

y included in your plan or extras
n not included in your plan/extras, additional cost highlighted in bold Page 4 of 24

Continued overleaf
your bill
...continued
your itemised breakdown for 07581575856 continued not sure about something?
18/12/10 Sat 09:00 447958566937 Mobile Text Messaging text UnLim y 0:00:00 0.000
20:39 447783315949 Other Mobile Network homezone 50 mins y 0:03:40 0.000
20/12/10 Mon 09:22 447958566937 Mobile Text Messaging text UnLim y 0:00:00 0.000
21/12/10 Tue 08:59 447958566937 Mobile Text Messaging text UnLim y 0:00:00 0.000
22/12/10 Wed 08:17 447825951341 Mobile Text Messaging text UnLim y 0:00:00 0.000
23/12/10 Thu 07:36 01159868599 Fixed Line Homezone 50 mins y 0:01:29 0.000

Page 5 of 24
n not included in your plan/extras, additional cost highlighted in bold
Continued overleaf
your bill
...continued
23/12/10 Thu 14:16 SMS Delivery Receipt text n 0:00:00 0.009
24/12/10 Fri 06:51 447958566937 Mobile Text Messaging text UnLim y 0:00:00 0.000
27/12/10 Mon 15:35 447783315949 Mobile Text Messaging text UnLim y 0:00:00 0.000
28/12/10 Tue 08:50 441159606652 Fixed Line Homezone 50 mins y 0:00:20 0.000

Page 6 of 24
Continued overleaf
your bill
...continued
28/12/10 Tue 12:07 447932824976 Mobile Text Messaging text UnLim y 0:00:00 0.000
29/12/10 Wed 07:40 441159862691 Fixed Line Homezone 50 mins y 0:01:22 0.000
31/12/10 Fri 21:27 80088 #Multimedia Services Sent text n 0:00:00 0.100
21:27 80088 #Multimedia Services Recd text n 0:00:00 0.250
02/01/11 Sun 19:16 SMS Delivery Receipt text n 0:00:00 0.009
04/01/11 Tue 11:30 447958566937 Other Mobile Network talk 50 mins y 0:01:16 0.000
05/01/11 Wed 09:33 SMS Delivery Receipt text n 0:00:00 0.009

y included in your plan or extras Page 7 of 24
Continued overleaf
your bill
...continued
06/01/11 Thu 21:02 SMS Delivery Receipt text n 0:00:00 0.009
07/01/11 Fri 12:35 447598798648 Mobile Text Messaging text UnLim y 0:00:00 0.000
# a hash indicates usage that is non-VAT applicable Total excluding VAT £1.04
n not included in your plan/extras, additional cost highlighted in bold Total non-VAT £0.35
Page 8 of 24
your bill
...continued

your bill in detail for 07817 652222
you have Dolphin 25 (24 mth)
Dolphin 25 (24 mth) : 08 Jan - 07 Feb 19.15
300 anytime mins
Email : 08 Jan - 07 Feb 0.00
Mobile Internet 500MB : 08 Jan - 07 Feb 0.00
Inclusive 500MB internet browsing
Unlimited Anytime Text : 08 Jan - 07 Feb 0.00
Unlimited Anytime Text
1:35 credited minutes for dropped calls
Orange Care (non-VAT applicable) : 08 Jan - 07 Feb 6.00
Care admin fee : 08 Dec 15.00
Care admin fee : 07 Jan 15.00
Texts (inclusive texts used) 184
Data (inclusive megabytes used) 303.3647
usage
Calls* (minutes) 117:15 19.148
Texts 8 13.800
Picture messages 1 0.255
*Calls to Magic Numbers are classified as 'chargeable usage', but you will only be charged according to your Magic Numbers agreement.
Page 9 of 24
your bill
...continued
totals
extras and discounts 38.98
data charges
Orange Mobile internet data 303.3647 0.000

your itemised breakdown for 07817 652222 not sure about something?
08/12/10 Wed 09:12 07581805926 Magic Numbers talk n 0:00:02 0.000
talk 300 mins y 0:03:29 0.000
09:37 07581805926 Magic Numbers talk n 0:00:02 0.000
18:47 01159404292 Gedling Nottingham talk 300 mins y 0:00:14 0.000
21:00 07967304138 Orange talk 300 mins y 0:00:06 0.000
09/12/10 Thu 00:14 82018 #Multimedia Services Sent text n 0:00:00 0.100
13:04 08448448990 BT National Call talk n 0:01:10 0.119

Continued overleaf
your bill
...continued
your itemised breakdown for 07817 652222 continued not sure about something?
09/12/10 Thu 21:29 07774064261 Other Mobile Network talk 300 mins y 0:10:05 0.000
10/12/10 Fri 10:13 01159404292 Gedling Nottingham talk 300 mins y 0:00:31 0.000
21:19 447837582003 Multiple Photo Message mms n 0:00:00 0.255


Continued overleaf
your bill
...continued
12/12/10 Sun 10:19 07533586561 Other Mobile Network talk 300 mins y 0:15:12 0.000
13/12/10 Mon 09:42 447837582003 Orange talk 300 mins y 0:00:01 0.000
11:39 03000300400 National Call talk 300 mins y 0:07:43 0.000
18:10 08450786775 Non Geographic Number talk n 0:00:14 0.170
14/12/10 Tue 06:22 447973100123 Orange Answering Service talk 300 mins y 0:00:33 0.000
15/12/10 Wed 09:12 447970910155 Orange Text Messaging text UnLim y 0:00:00 0.000
19:32 78077 #Multimedia Services Sent text n 0:00:00 0.100
16/12/10 Thu 10:48 07581805926 Magic Numbers talk n 0:00:03 0.000


Page 12 of 24
Continued overleaf
your bill
...continued
17/12/10 Fri 09:40 447964977652 Orange talk 300 mins y 0:00:05 0.000
18:34 01159607607 Sherwood Nottingham talk 300 mins y 0:00:18 0.000
18:39 01159700700 Basford Nottingham talk 300 mins y 0:00:20 0.000
22:01 02890627258 Northern Ireland talk 300 mins y 0:06:53 0.000
18/12/10 Sat 00:06 82666 #Multimedia Services Sent text n 0:00:00 0.100

Continued overleaf
your bill
...continued
20/12/10 Mon 06:55 447964977652 Orange Text Messaging text UnLim y 0:00:00 0.000
21/12/10 Tue 09:18 07581805926 Magic Numbers talk n 0:04:12 0.000

Continued overleaf
your bill
...continued
21/12/10 Tue 21:39 447581805926 Orange Text Messaging text UnLim y 0:00:00 0.000
24/12/10 Fri 10:03 447964977652 Orange Text Messaging text UnLim y 0:00:00 0.000
25/12/10 Sat 12:45 447973100123 Orange Answering Service talk 300 mins y 0:00:29 0.000
26/12/10 Sun 13:12 01159655820 Woodborough Notts talk 300 mins y 0:00:29 0.000
27/12/10 Mon 12:16 07533586561 Other Mobile Network talk 300 mins y 0:00:03 0.000
28/12/10 Tue 15:27 07967304138 Orange talk 300 mins y 0:06:37 0.000


Continued overleaf
your bill
...continued
30/12/10 Thu 13:02 07909978283 Other Mobile Network talk 300 mins y 0:02:54 0.000
31/12/10 Fri 16:46 07792116460 Orange talk 300 mins y 0:00:39 0.000
16:48 0800200400 BT Freefone talk n 0:02:01 0.258
talk n 0:13:40 2.326
04/01/11 Tue 08:51 447581805926 Orange Text Messaging text UnLim y 0:00:00 0.000

Page 16 of 24
Continued overleaf
your bill
...continued
17:51 07758523484 Other Mobile Network talk n 0:06:03 1.030
20:10 447973100123 Orange Answering Service talk n 0:00:30 0.102
20:50 07967304138 Orange talk n 0:00:02 0.170
05/01/11 Wed 09:36 07581805926 Magic Numbers talk n 0:00:03 0.000
12:14 01159558146 Nottingham talk n 0:01:15 0.213
15:47 01158082812 Nottingham talk n 0:00:14 0.170
Page 17 of 24
your bill
...continued
your bill in detail for 07964 977652
you have iPhone 45 (24 month)
iPhone 45 (24 month) : 08 Jan - 07 Feb 38.30
1200 anytime mins
BT Openzone Wi-Fi Hotspots : 08 Jan - 07 Feb 0.00
Unlimited mobile internet : 08 Jan - 07 Feb 0.00
Unlimited text messages : 08 Jan - 07 Feb 0.00
Unlimited anytime texts
0:21 credited minutes for dropped calls
Data (inclusive megabytes used) 496.9785
usage
Calls* (minutes) 02:31 0.750
Picture messages 1 0.255

*Calls to Magic Numbers are classified as 'chargeable usage', but you will only be charged according to your Magic Numbers agreement.
totals
extras and discounts 2.98
Page 18 of 24
your bill
...continued
data charges
Orange Mobile internet data 496.9785 0.000

your itemised breakdown for 07964 977652 not sure about something?
talk 1200 mins y 0:00:47 0.000
17:31 447958566937 Mobile Text Messaging text Unld texts y 0:00:00 0.000
09/12/10 Thu 13:37 447967911288 Orange Text Messaging text Unld texts y 0:00:00 0.000
14:04 447967911288 Orange Text Messaging text Unld texts y 0:00:00 0.000
17:31 01159673388 Arnold Nottingham talk 1200 mins y 0:00:57 0.000
10/12/10 Fri 10:20 447869025526 Mobile Text Messaging text Unld texts y 0:00:00 0.000


Continued overleaf
your bill
...continued
11/12/10 Sat 08:11 447869025526 Mobile Text Messaging text Unld texts y 0:00:00 0.000
13/12/10 Mon 08:04 447958566937 Mobile Text Messaging text Unld texts y 0:00:00 0.000
16:35 01159862691 Meadows Area Nottingham talk 1200 mins y 0:00:40 0.000

Continued overleaf
your bill
...continued
18:45 447837582003 Multiple Photo Message mms n 0:00:00 0.255
16/12/10 Thu 08:46 447869025526 Mobile Text Messaging text Unld texts y 0:00:00 0.000

Continued overleaf
Page 21 of 24
your bill
...continued
18/12/10 Sat 09:56 447869025526 Mobile Text Messaging text Unld texts y 0:00:00 0.000
19/12/10 Sun 16:51 447869025526 Mobile Text Messaging text Unld texts y 0:00:00 0.000
20/12/10 Mon 06:56 447817652222 Orange Text Messaging text Unld texts y 0:00:00 0.000
21/12/10 Tue 10:34 447869025526 Mobile Text Messaging text Unld texts y 0:00:00 0.000
23/12/10 Thu 10:54 447891403310 Orange Text Messaging text Unld texts y 0:00:00 0.000

Continued overleaf
your bill
...continued
24/12/10 Fri 08:27 447967911288 Orange Text Messaging text Unld texts y 0:00:00 0.000
20:16 01159673388 Arnold Nottingham talk 1200 mins y 0:01:04 0.000
25/12/10 Sat 11:03 447891403310 Orange Text Messaging text Unld texts y 0:00:00 0.000
15:03 01159506070 City Centre Nottingham talk 1200 mins y 0:00:21 0.000
15:04 01159506070 City Centre Nottingham talk 1200 mins y 0:01:30 0.000
29/12/10 Wed 07:07 01159506070 City Centre Nottingham talk 1200 mins y 0:00:12 0.000
31/12/10 Fri 14:44 07961761120 Other Mobile Network talk 1200 mins y 0:00:03 0.000

Continued overleaf
your bill
...continued
31/12/10 Fri 22:44 447817652222 Orange Text Messaging text Unld texts y 0:00:00 0.000
01/01/11 Sat 00:02 01158494357 Nottingham talk 1200 mins y 0:02:04 0.000
05/01/11 Wed 12:25 447598798648 Mobile Text Messaging text Unld texts y 0:00:00 0.000
07/01/11 Fri 09:58 249 #Multimedia Services Recd text n 0:00:00 0.000
11:55 08719871497 National rate number talk n 0:00:03 0.015
Page 24 of 24

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your bill

Duplicate Bill Account Number: 57123649

VAT Registration Number 771592016

Charges not subject to VAT 50.15

Charges subject to VAT 96.35

VAT at 20.00% on £96.35 19.27

Total charges for this month £165.77

here's a summary of your account

Balance from previous bill 144.21

Payment received - thanks very much -144.21

Total charges for this month

Amount due now £165.77

back of this page.

Your bill explained

payment method online by phone at Orange shops

- Account holder address

telephone - Orange Bank Account: 97171263

- Orange Sort Code: 50-00-00

mobile phone number.

credit card or Visa debit card by calling 150

from your Orange phone or 07973 100 150 from

any other phone.

payment method by post at Orange shops at your bank

charge for this service.

PO Box 52, SHEFFIELD, S98 1DX. payment to reach us.

Please do not send cash in the post.

what does it all mean?

games, etc. the amount of data sent or received.

>00016577< 06010101688X< 622491+< 73 X

Account Number: 57123649

here's a breakdown of charges by number

name number page charges

Name not provided 07581575856 3 12.53

Name not provided 07817 652222 9 41.53

Name not provided 07964 977652 18 42.29

Total excluding VAT £96.35

Account Number: 57123649

you have Dolphin 15 (24mth)

your plan and bundles

Dolphin 15 (24mth) : 08 Jan - 07 Feb 12.77

250MB anytime data

BlackBerry Internet : 08 Jan - 07 Feb 0.00

Unlimited Anytime Text : 08 Jan - 07 Feb 0.00

Unlimited Anytime Text

Subtotal excluding VAT £12.77

extras and discounts

Monthly credit for 24mth : 08 Jan - 07 Feb -4.26

Non Direct Debit Charge : 08 Jan - 07 Feb 2.98

Subtotal excluding VAT -£1.28

how you used your allowance

Calls (inclusive minutes used) 35:39

Texts (inclusive texts used) 116

additional usage and costs

usage type chargeable cost (£)

Texts 118 1.394

Subtotal excluding VAT £1.39

your plan and bundles 12.77

extras and discounts -1.28

additional usage and costs 1.39

Total charges for this month excluding VAT £12.88

originating network place/network contacted contact type megabytes cost

Orange BlackBerry data 6.7937 0.000