No.

3 VNHR-Newsletter July 2007

VietNam HumanResources
A cl oser look to Human Reso urces Managem en t

”Change your thoughts and you change the world.” - Norman Vincent Peale

CONFRONTING THE CHALLENGE OF CHANGE

E
Change C H A N G E

CHA CHANGE C H A N G E
C H A N G E

NG CHANGE C AN E
NG CHANGE
A
E CH H G
E G N A H C

C H A N G E

C H A N G E E G N A H C

THERE ARE several aspects of change that make it such a formidable experience.

1. Fear of change

Leader's fear of major disruption inhibits their learning about it.

2. Demand versus capacity

The current amount of disruption may exceed an organization's capacity for absorbing it.

3. The entangled labyrinth

Transition can create a maze that complicates a leader's efforts to change things.

4. The layered texture of change

The many layers of the change phenomenon increase its challenge.

5. The learning organization and transition management literacy

Because most people have dangerously low levels of transition management literacy, their ability to
succeed is reduced when faced with un-certainty.

6. Nimble expectations

Leader's lack of understanding about the impact of expectations on human behavior lowers their chances
of success with new initiatives.

7. Control and disorder

Success rates drop when leaders lack appreciation for how control and disorder affect people's lives.

There is a growing likelihood that the demands that result from the aspects of change will exceed your
organizations capacity to absorb them. If this hasn't already happened, it soon will. As leaders, we are
fairly skilled at determining what to do; the issue is that we don't always know how to do it.

(Source: Daryl R Conner, Leading at the Edge of Chaos, John Wiley and Sons Co.)
Source: VNHR No.04/2003

CHA
C H A N G E Change

C
C H A N G E
C H A N G E

CHANGE A N GE NGE
C H A N G E

CHANGE
NGE
E

E
G

G
N A

C H A N G E
N A
H

H
C

C
H CHA CHANGE
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 VietNam HumanResources
A cl oser look to Human Reso urces Managem en t

for Establishing

with your BOSS

Observe his/her natural pace of work, and “Save” your boss when he/she drafts a letter or
adjust your methods accordingly. memo in anger or when an important paper is
misplaced. You might delay sending an angry
Understand your boss's priorities. Try to letter for a day, and then have your boss read it
understand which tasks have the highest for “errors”. With the lost paper, think of ways it
urgency and importance. might have been incorrectly filed, and help with
the search.
Most bosses need you
to act as a buffer Stay within your boss.
between them and the Do not use your boss's
t e l e p h o n e o r status as a way of
unexpected visitors. pushing other people
Learn which people are around. The more
welcome at any time, important your boss, of
and which should be course, the greater
screened or helped by your own power. But if
you. you abuse it, it will
reflect poorly on both of
O pen channels of you.
communication,
especially about “little” Help your boss keep to
things such as the his/ her schedule. Work
preferred way of out a method for you to
answering the phone; interrupt long-winded
whether or not your member always wants you visitors or telephone callers without offending
to ask who is calling; whether he/she wants to anyone.
let anyone else take material out of certain
files, etc. Above all, protect and preserve your boss faith
in your loyalty. Your manager's and your
Realize the YOU often know more than your reputation can rest on your ability to keep
boss about certain incidents, procedures, information private and confidential.
and/or relationships in the workplace. Keep
your mauler informed about things that are Source: VNHR No. 04/2003

important.

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 VietNam HumanResources

Formula of SUCCESS
A cl oser look to Human Reso urces Managem en t

Source: VNHR No.04/2003

1. Keep your priorities straight 18. Be honest

2. Take responsibility for 19. Work hard
yourself 20. Have faith
3. Create your own future 21. Be strong
4. Focus on what you want 22. Show affection
5. Learn to visualize the 23. Manage your time
outcome of your goals 24. Dress right
6. Never let anyone control your 25. Learn to sell yourself
destiny for you
26. Take time off
7. Be creative
27. Believe in a “higher self”
8. Think big
28. Eat right
9. Control stress
29. Live prudently
10. Be aggressive and assertive
30. Give assistance to others
11. Think positively
31. Keep motivated
12. Chart your own course
32. Mediate
13. Set specific goals and review
33. Be optimistic
them often
34. Never give up
14. Be tolerant
35. Learn everything you can
15. Do everything with love
about your job
16. Don't hate
36. See problems as
17. Have courage “opportunities”

Top ten workplace annoyances

1. Irritating mobile phone rings
2. Outdates or poorly functioning equipment
3. Job jockeying (riding on the work of others)
4. Body odor and bad breath
5. Colleagues who don't change an empty toilet roll
6. Colleagues who arrive late and leave early
7. Know-it-all colleagues who do no wrong
8. Colleagues who don't reload paper trays or fix jams in
the printer or photocopier
9. Messages taken down incorrectly
10. Taking items from your desk without asking

(Research of TMP Worldwide)

Source: VNHR No.04/2003

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 VietNam HumanResources
A cl oser look to Human Reso urces Managem en t

The secret key

to
HA PPINESS
1. Appreciate the joys of day-to-day living
2. Be fair, kind, and helpful to others
3. Cherish what you have and struggle for better
4. Develop a philosophy or system of belief
5. Develop a sense of self-esteem
6. Develop an attitude of openness and trust
7. Energize yourself through physical fitness
8. Experience love and friendship
9. Feel for others as you feel for yourself
10. Give high priority to the pursuit of happiness

11. Have fun in your life

12. Improve yourself everyday
13. Joking yourself when failed
14. Know your strengths and your weakness
15. Learn to cope with anxiety, stress, grief, and disappointment
16. Live with what you cannot change
17. Master your job
18. Networking, networking, networking
19. Open for new ideas, new things
20. Practice new skills

21. Quest for knowledge

22. Retain a balanced emotional response to positive and
negative experiences.
23. Seek accomplishments and the ability to enjoy them
24. Strive for a balanced emotional response to positive and
negative experiences
25. Travel with your beloved one
26. Use your strength
27. Value the attitude of openness and trust
28. Work hard at what you enjoy
29. Yum-yum your favorite food
30. Zeal your task with knowledge and skills positive and
negative experiences.

Source: VNHR No. 09/2003

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 Illusion Boutique VietNam HumanResources
A cl ose r l oo k t o H um an R eso urce s M an ag em en t

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 VietNam HumanResources
A cl oser look to Human Reso urces Managem en t

If you're looking for the easy road

You might be wasting your time.
To reach the most meaningful goals in life
You've got steep hills to climb.

If you're looking for the lazy way

One thing that you will find,
Is that success will never come
Without some daily grind.

If you're looking for some easy wealth

Look somewhere else instead,
Within yourself for energy
To earn your daily bread.

The path to greatness you can't tread

Without some heavy load;
So work your hardest and your best
There is not easy road.

Source: VNHR No. 9, 2004

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 VietNam HumanResources
A cl oser look to Human Reso urces Managem en t

You are here …

Do you want more of the same?

Or are you ready to create a memorable future?

Our thoughts determine our actions – and our actions create results.

YOUR LEAD TO AND CREATE

THOUGHTS ... ACTION ... RESULTS

Here's the problem …

when you keep having the same thoughts - you keep getting the same results!
You stay trapped in an endless circle of …
Source: www.successandhappiness.net

SAME OLD SAME OLD

THOUGHTS RESULTS

Your old thoughts are like roadblocks. The only way to enjoy more success and
more happiness is to break the cycle!

You do the same thing day after day. The next day seems the same… the next week seems the
same… the next year also seems the same… but change is indispensable. Can you realize how
much you really change?

If you wish to live a meaningful life, START MAKING A REAL CHANGE in your life!

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