Service Plans

Network Management & Security Server Management

Devices Supported Support
Firewalls, Switches, Routers, Hubs, VPN, Unlimited Remote Remediation
Network Printers, Printers, Broadband Circuits, 24/7 Monitoring & Alerts
Support Services Maintenance
Unlimited Helpdesk Support Disk, Processor, Memory Utilization
Unlimited Remote Support OS Service Packs
Service Availability Monitoring Server Optimization
On-Site Support Event Logs
Emergency Support Asset Reporting
24/7 Support User Accounts
Domain Policy
Maintenance
MS Exchange Maintenance & Administration
Service Packs/Flash Updates
Configuration Updates/Event Logs/ Security
Asset Reporting
Device Ping Anti-Virus Updates
SNMP Monitoring Spyware Scan &Update
Access Accounts OS Security Updates
Vulnerability Scans
Security Services SSL Certificate Update
Password Maintenance/Security Updates
Vulnerability Scans Supported Services
DNS, DHCP, WINS, Active Directory
PC Management Services File & Print/Microsoft Terminal Services
Microsoft Exchange/SQL/IIS/ISA Servers
Support Tape Back-Up
Unlimited Phone Remediation
Maintenance
Desktop Service Packs
Desktop Optimization & Management
Error Logs
Laptop Wireless Configuration Starting At

Security
PC Management Services $10
Spyware Scan &Update
Laptop Remote Connectivity
Anti-Virus Scan & Update Server Management $79
OS Security Updates

Applications $299
Network Management
Microsoft Office/Acrobat
Exchange eMail
User Directory
VPN Connectivity
PDA/Smartphone Connectivity