Lessons Learned Process Flow Diagram

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Clarify Lesson with PMT

NO

Forward
Compile Lessons
Learned in
PMT
P r e l i m iLessons
Categorizat
nary Capture
Categorized
Manually
Does the
Lesson
NO
Acknowled
Categorized
Lessons to
Is the
Lesson
Input
Project ion in Lessons already ge Receipt Respective Relevant to
Lessons
Workshops exist? Network/Team Network?
into System
Leaders

YES YES
Stored
in Inform of Prioritize & Further
Databa decision & Categorize Lessons within
se Thank Network
Queue Notify & Track
completion of tasks
electronically by
responsible authority
for pending actions Forward Lessons to
responsible Subject Matter
Experts

Feasibility
Are Establish Analysis Team (if
NO & Value Form Taskforce to
Recognition & Develop Preliminary Improveme necessary) to orient lessons
Added enhance process &
Record Finding nts to deliverable action items
Analysis of Manage Change YES required?
Lessons?

YES NO
Document Lessons
Finalize Learned in
Necessary understandable form
Improvements with respect to type of
knowledge (Tacit /
Explicit)

Is Store
Training Approved
NO /Knowledge YES PMT & Lessons in
Sharing Network Accessible
Session Members Online
Required? Review Database
Lessons
Learned
Revise Standards, Create / Revise Training Library Online
Procedure, Work Module or Schedule Knowledge Monitor Access &
Process or Policy Sharing Session Application of Lessons
Users send Queries &
Generate Discussions in by conducting
Online Forums within periodic audits
Apply & Enforce Conduct Training the relevant Network to
Improvement /Knowledge Sharing Clarify Lessons with
Actions Session Subject Matter Experts
Is the
YES NO
Database
Informati
Follow-up & Support
on
implementation
Incorporate Value Added Relevant? Delete/Archive /
Lessons into Standards & Update Obsolete
Best Practices Lessons
Post Implementation
Analysis Publish & Inform Network
Publish & Inform Network
Members of Updates to Members of Updates to
Lessons Library Lessons Library

Alternate Preparati Project Management Display Summary of

Decisi Process Team Lessons Library &
Extra Process on
on New Approved
ct Acces Network Activities
Store Lessons on Network
s Displ
Multi Manual Input d Knowledge Member Dashboards
Document Stora ay
Document Data Management
ge
Coordinator