MOTIVATION AND

COMMUNICATION

PRESENTED BY

vAJANTA-04
vANUP-18
vCARMELINA-26
vAJITH-29
vUTKARSHA-61
vPRITHA-62
v
 What is the
differences?
MOTIVATION
 What is Motivation…
 Motivation is the energizer that makes people take
action.
 A desire that causes a person to act; to have initiative,
spirit or be enterprising
 Highly motivated employee usually work hard
 Poorly motivated people do what is necessary
 Motivation comes from within
 “People do the same thing for different reason, and
different thing for the same reason”
 Theories of motivation
 Carrot-and-Stick Method
 Combine fear with incentive reward for
good performance, punishment for bad.
 Carrot = a promised reward
 Stick = goad and punishment


 MASLOW’s Hierarchy of Needs



 McClelland’s Learned Needs Theory


Maslow’s Hierarchy of Needs
Types of reward
Intrinsic Extrinsic
Related to the job itself External to the job, e.g. pay

Needs Possible rewards

Self-actualization needs more responsibility,

more authority
Esteem/ego needs company car,
new job title
Social needs teamwork

Safety needs job security, pension

Physiological needs basic pay, canteen

Herzberg’s Motivation‑Hygiene
Theory
According to Herzberg, dissatisfiers
are not motivators. They are also
called maintenance, hygiene, or job
context factors
Satisfiers are motivators – related to
job content
The satisfiers and dissatisfiers identified by Herzberg are
similar to the factors suggested by Maslow
Clelland's Needs Theory of Motivation

NEED FOR POWER

Need for achievement
Need for affiliation
 THE MANAGEMENT PROCESS


PLANNING ORGANIZING STAFFING LEADING CONTROLLING

COMMUNICATION

EXTERNAL
ENVIRONMENT
CUSTOMERS
SUPPLIERS
STOCKHOLDERS
GOVERNMENTS
COMMUNITY
OTHERS

THE PURPOSE AND FUNCTION OF COMMUNICATION

 Feedback

understand

Thought Encode Transmission of message Reception Decode

Noise

A COMMUNICATION PROCESS MODEL

 FUTURE OF COMMUNICATION


 Electronic Media in Communication



 Telecommunication


 Teleconferencing


 Use of Computers for

 Information holding
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