• Personal Development Plan

Name: dao thanh phong Position:waiter Last updated:

1. My Career Aspirations :
Move to new role
• If you have selected ‘move to new role,’ please describe the type of role you are looking for:
• Timeframe: 5 years plus
• Mobility: International
2. My Personal Development Plan:
• Step 1 • Step 2 • Step 3
• Now waiter give good service them and English class improve intermediate level
IRD work in a team Train communication
smile Train menu
with guest Recognize regular guest and resident guest when they came
restaurant
with newcomer and Focusing and mantaining up sell
tranee
Help training menu ,information in restaurant
• 6 month/ 1 sop English class to upper intermediate level
year captain Keep maintanace and Take care all of chair,table,light,cutlery. ….in good condition
equidment
Certificate Improving powerpoint software and getting certificate english
With another outlet Good communicate and always help each other when they re need
smile Computer trainings
computer skills menu trainings
overview outlet wine training
relations to co- up selling
workers /managers/ train knowledge about collage outlets
With collage Training and help them when they are in problem and hadling co
and
Listen what they re need ,what they re want so we can buidt
team

• 1-2 year - sop listen and develop

Supervisor - keep smiling English class have to improve
- overview Kpo’s training
- revenue Want to see work in other outlets in order to gather skills .
- forms Train and help staff.
- control Train problem handling skills and keep up selling ,coment card
keep go on :call guest name and recognize resident guest,regular guestve to
open class training for staff and more listen staff …