Service Manager - SBI
Charge Back Dept
Dear Sir/Madam,
This is with ref. to payment of Rs.980 to PVR made using SBI credit card 4006 XXXX XXXX
1177.
Please note facts stated by PVR are not correct and misleading, Tickets were not cancelled, nor
was refund sought. Movie tickets booked were for an 11:25 PM show, and due to heavy traffic I
reached venue at around 11:50 P.M and there was no one at the counter to issue ticket. Since
PVR failed/ did not arrange for tickets that were pre booked, I request you to kindly cancel the
transaction,
Looking forward to your reply on this.
‘Thanks,
+91-9717399133