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Page lof L acer JENNIFER FRANKLIN PRESCOTT Date: 6/14/2010 11:05:24 AM RMA: 1-6IRLI5 25 6th StN SR Num: 1-61R US Naples PL 34102 Serial: LUS050B 1828392A9A82535, USA, Enclosed you will find your unit which was sent to us for service. It has been thoroughly tested. Repair Comments: Replaced HDD. Reloaded the Operating System, Updated BIOS. System Passed Diagnostics. Parts Used: PartNum Description KH.16008.022 HDD 160GB 5400RPM SATA 8MB 2.5" WD1600BEVT, ML160 LF F/W:11.01A11 ‘All repair work is covered under our standard 90 day parts and labor warranty, or under the original product warranty, whichever is longer. The 90 day warranty period begins on the date of this repair. Please retain this letter as your proof of repair should your unit require service for the same issue. ‘Should you need further assistance please call 1-800-816-2237 ‘THANK YOU for purchasing our product. We appreciate the opportunity to meet your service needs and hope you wiil choose us the next time you are considering purchasing new computer equipment. http://ustplwdap3/RepairOps/Tech/customerletter.aspx 6/14/2010 acer JENNIFER FRANKLIN PRESCOTT 25 6th StN Naples FL 34102 Serial: LUS050B1828392A9A82535 USA, Enclosed you will find your unit which was sent to us for service. It has been thoroughly tested. Repair Comments: Replaced and sofiloaded Hard Drive. Replaced Webcam. Unit passed te: Parts Used: PartNum — Deseription 5780207001 CAMERA 0.3M 08P017 KH.12008,019 HDD 120GB S400RPM SATA 8MB 2.5" WD1200BEVS, MLI25 LF F/W:01.01A01 All repair work is covered under our standard 90 day parts and labor warranty. or under the original product warranty, whichever is longer. The 90 day warranty period begins on the date of this repair. Please retain this letter as your proof of repair should your unit require service for the same issue. Should you need further assistance please call 1-800-816-2237 THANK YOU for purchasing our product. We appreciate the opportunity to meet your service needs and hope you will choose us the next time you are considering purchasing new computer equipment. Page 1 of 1 acer JENNIFER FRANKLIN PRESCOTT Date: 6/14/2010 11:05:24 AM RMA: 1-6IR1IS 25 6th StN SR Num: 1-6IRLUS Naples FL 34102 Serial: LUS050B 1828392A9A82535, USA, Enclosed you will find your unit which was sent to us for service. It has been thoroughly tested. Repair Comments: Replaced HDD. Reloaded the Operating System. Updated BIOS. System Passed Diagnostics. Parts Used: PartNum Description KH.16008.022 HDD 160GB 5400RPM SATA SMB 2.5" WD1600BEVT, ML160 LF FAW:11O1AI1 All repair work is covered under our standard 90 day parts and labor warranty, or under the original product warranty, whichever is longer. The 90 day warranty period begins on the date of this. repair. Please retain this letter as your proof of repair should your unit requite service for the same issue. Should you need further assistance please call 1-800-816-2237 ‘THANK YOU for purchasing our product. We appreciate the opportunity to meet your service needs and hope you wil choose us the next time you ate considering purchasing new computer equipment. ‘ttp://ustphwdap3/RepairOps/Tech/customerletter.aspx . 6/14/2010 r msn turn Addr