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Latest Network ERP Data Warehouse Web Site Email IT Dashboard for D. Smith (CIO) 28-Nov-05

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Major System Availability (Last 12 months) (B Actual A Not Acceptable A Acceptable ) Key Non-System Metrics (B Actual A Good A Excessive A Critical)

Last 12 Months ! System Availability % Year-To-Date ! Metric % of Target Actual

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Ï8 Network 98.5% N N) N* N+ N§N NN, N NN - N. N/N/N/N/N/NNÙNÚN„N0 N1 N2 N" N·N3 N»N4 N5 N6 N2N#N$N%N&N7 NüN+N,N3 N8 N9 N5 N: NHNN8  Expenses YTD K$ 6,613,844
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î8 ERP 97.9% NŽNHNNN‘N’N“N”N•NBN–N—N˜N™NšN›NœNNžNŸN N¡NnN*N¢N¢N£NN˜N™NšN›N¤N¥N¦N¢N¢N¢N£NNNNN§NNNN8  Customer Satisfaction 4.5
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%  Web Site
 
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78 Email
93.2%
98.5%
100.0%
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Major Project Milestones


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Days Until
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g8 HR Past Due



96.7% ! Project Milestone Due Date
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M N OÛ„†P /1 2 ´¶# /9 Q jß? *ýö8 ˜  Problem Tracking 94.7% ERP Upgrade Full System test 01/08/07 608
Add services data to Datawarehouse ETL Coding 02/08/07 609
Upgrade Mainframe OS Prepare Plan 03/07/07 579
Hardware % of Capacity (B Actual A Good A Excessive A Critical) DR Site Upgrade Install Hardware 04/08/07 611

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CPU Last 7 days ÊËÌ f g |ch  i = A ÁÂyYZj k ǘ™ûl a & m 3 8 n o H p q Õ8 Overall 96.7% Budgeting System Hire PM resource 23/07/07 599
Storage Last 12 Mo. Rô1S T U €Ö×V R¶W·X 4 Ýn*ýY Z [ \ ] ^ _ ` a /0b c d e 8 Today 94.7% Web site redesign QA review 06/08/07 613

Monthly Network Traffic (Kilobytes) Top 5 Projects in the Queue (Sorted by priority) Funding
# Project Status Approved Sched. Start
Network Traffic LM Network Traffic 10D Network Traffic 5D

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0 
2000K 1 Timesheet and Expense System Project Manger awaited X 01/10/07
2 Upgrade Office to 2007 Cost benefit Analysis 01/09/07
1500K
3 Failover for ERP Gate 1 preparation 12/09/07
1000K 4 Updgrade DW hardware Evaluating Options 05/08/07
5 Executive Dashboard Vendor XLCubed Selected X 01/09/07
500K

0K
Critical Events (Next 14 days)

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January 2004 July 2004 January 2005 July 2005 Manager
Response Time (Distribution in seconds) Event Responsible Date
Full System maintenance putage from 11 - 1130 pm CGJ 03/12/05
DWH Present Hardware Upgrde Proposal to CEO Self 04/12/05
ERP Asia IT Management Team visting CIO Self 05/12/05
Web Site Prepare Release Management Strategy for DW PDP 06/12/05
HR Deliver TDWI Dashboard Best Practises Presentation Self 07/12/05