Republic of Kenya. Ministry of State For Immigration and Registration of Persons. Nyayo House. 2006

REPUBLIC OF KENYA
_______
Ministry of State for Immigration and Registration of Persons
Nyayo House
P.O. Box 30395-00100

NAIROBI (KENYA)
Telephone: 254-02-222022
Fax: 254-02-315573
Web site: http//www.immigration.go.ke
SERVICE CHARTER
JUNE 20, 2006

SERVICE CHARTER 2006
FORWARD
It is my pleasure to present to you this Service Charter for the Ministry of State
for Immigration and Registration of Persons.
This Service Charter has been prepared in tandem with the Government s
reform agenda and in the spirit of being responsive to customer needs,
transparency and accountability.
The Charter spells out the role of this Ministry, highlights the services offered
and the requirements therein, lists the service centers at which our services can
be accessed and the guiding legal instruments.
The development of this Charter signifies our commitment to serve our clientele
with a view to creating a better understanding and enhancing our service
delivery.
EMMANUEL M. KISOMBE, EBS

PERMANENT SECRETARY
Office of the President, 1

1. INTRODUCTION
The Ministry of State for Immigration and Registration of Persons in the Office of the President was
created through Presidential Circular Number 1 of February 2005 on the Organization of Government.
It derives its mandate from this circular and the following legal instruments:
(a) Kenya Citizenship Act Cap. 170

(b) Immigration Act Cap. 172
(c) Aliens Restrictions Act Cap 173
(d) Constitution of Kenya Chapter 6
(e) Registration of persons Act Cap. 107
(f) Birth and Death registration Act Cap. 149
The Ministry is also guided by the 1951 Geneva Convention on Refugees and OAU Convention on
Refugees of 1969.
Immigration Services
The control of entry and residence of foreigners into this country dates back to the introduction of
what was called the Immigration Restriction Ordinance of 1906. The Immigration Ordinances were
revised in 1962 and 1964, when the latter was renamed the Immigration Act. The Immigration Act of
1964 was revised and a new immigration Act of 1967, Cap. 172 Laws of Kenya became operational
on December 1, 1967.
National Registration Bureau Services
Identification in Kenya is traced from 1915 when the British colonial government passed the Native
Registration Ordinance in which, it was mandatory for all adult male Africans to register and carry
identification papers. The Registration of Persons Ordinance Cap 50 of 1947 made mandatory for all
male persons of 16 years and above to register.
This Ordinance became the Registration of Persons Act Cap 107 of the Laws of Kenya in 1963. This
Act was amended in 1978 to provide for the registration of both male and female and create the
Department of National Registration Bureau. An amendment of the Act in 1980 changed the
registration age to eighteen (18) years.
Civil Registration Services
Registration of births and deaths was introduced for the first time in Kenya in 1904 and applied only
to Europeans and Americans.
In 1928 the current Act CAP. 149 was enacted. This Act only provided for the compulsory registration
of the deaths of Africans but not for their births.
After independence in 1963 compulsory registration of all births and deaths was extended in phases
to other areas beginning with Nairobi and Nyeri on 1st March 1963. On 1st September 1971 it
became compulsory to register all births and deaths occurring in Kenya.
Refugee Services
The influx of refugees into Kenya can be traced back before independence but no formal recognition
or registration was done. After independence, the Government set up a secretariat to handle
refugees’ documentation, registration and settling programme(s). The refugees were spread in
various camps and reception centers across the country but the number soared up to about 500,000
people thereby necessitating the Government to open Dadaab and Kakuma camps.

Since early 1990’s the country has been host to a big population of refugees from the horn of Africa
and the great lakes region. The current population of the refugees is around 610,000 of whom
260,000 reside in major urban centers around the country. The majority of the refugees are from
Somalia, Ethiopia and Sudan. The three constitutes 90% of the refugee’s population in Kenya while
the rest come from Burundi, DRC – Congo, Rwanda and Uganda.
2. VISION
To be a comprehensive, reliable and timely source of personal identification records and travel
documents
3. MISSION
To promote and enhance national security by creating and maintaining a comprehensive population
database for personal legal records, generate timely secure registration, identification and travel
documents
4. CORE FUNCTIONS
The core functions of the Ministry of State for Immigration and Registration of Persons are: -
• Providing immigration services

• Registration of persons
• Registration of births and deaths
• Management of refugees
• Issuance of Identification documents
5. CORE VALUES
In discharging its functions the Ministry is guided by the following core values: -
• Professional integrity and excellence

• Transparency and accountability
• Zero tolerance to corruption
• High standards of safety and security
• Discipline and courage
• Teamwork
• A strong commitment to quality customer service
• Respect for human rights
• Fairness and impartiality
• Timely, efficient, effective and ethical service delivery

6. SERVICES OFFERED BY THE MINISTRY
A. Services by Department of Immigration
I. Issuance of Kenyan Passports and other travel documents
(a) Issuance of Passports to New Applicants
This service is offered to Kenyan applicants intending to travel abroad
i. Persons who qualify for this service
Applicants who:-
• Are bona fide Kenya Citizens in accordance with the Constitution of Kenya.
• Must demonstrate a genuine reason for travel.
NB: The onus of proof of citizenship rests with the applicant.
ii. Requirements for issuance of passport to new applicants
The applicant must appear in person before an Immigration officer with the following
documents: -
• Application form PP1 (PP2 for children 0- 16 years) duly filled and personally signed by
the applicant/legal guardian. Children below below 16 yrs are given their own passports
and require consent letters from parent/guardian.
• Security bond form A 43 duly executed.
• Applicant’s Birth Certificate (original and photocopy). In some instances we may require
applicant’s parent(s) or grandparents’ birth certificate to establish parentage/citizenship
• New generation identity card (original and two photocopies)
• Three coloured passport studio size photographs of applicants with one of them duly
certified as true likeliness of applicant (‘photo me’ not accepted)
• For students, the following additional information are required: a letter of admission to
school (original copy), a clearance letter from Ministry of Education, parent’s/guardian’s
affidavit in support of passport application/ travel, and form 1-20 (for US colleges)
• For employees, an introductory letter from the employer is necessary
• For religious officials, a letter from the local registered religious organization stating the
purpose of the visit is required. A certificate of registration of the religious organization
may also be required
• For business persons, a certificate of business registration from the Registrar of
Companies at Sheria House (original & photocopy)
• Registered or naturalized citizens should submit a Kenyan Citizenship certificate (original
& photocopy), and a Renunciation certificate
iii. Fee
• Kenya Passport A Series (32 pages) - Kshs. 2,040.00

• Kenya Passport B Series (48 pages) - Kshs. 3,040.00
• East African Passport - Kshs. 640.00
• Diplomatic Passport - Kshs. 4,040.00

(b) Renewal of Passports after five (5) years
i. Requirements for renewal
• Application form PP3 duly filled and personally signed by the applicant.
• Passport to be endorsed for renewal
ii. Fee

(c) Replacement of passport after ten (10) years
i. Requirements for replacement
• Application form PP1 (PP2 for children 0- 16 years) duly filled and personally signed by
the applicant.
• Three coloured passport studio size photographs of applicants duly certified as true
likeliness of applicant (‘photo me’ not accepted)
• Expired passport
ii. Fee

NB: Filled up passports will be treated similarly as replacement after ten (10) years
(d) Replacement of a Mutilated or Lost Passport
The applicant must appear in person before an Immigration officer with the following
documents: -
• Application form PP1 (PP2 for children 0 - 16 years) duly filled and personally signed by
the applicant.
• Three coloured passport studio size photographs of applicants with one of them duly
certified as true likeliness of applicant (‘photo me’ not accepted)
• Mutilated passport
• An affidavit detailing the circumstances under which the mutilation occurred.
• Police abstract (for lost passports)
i. Fee
Mutilated passports - Kshs. 8,040.00

Lost passports - Kshs. 10,040.00
NB
1. All charges are inclusive of Kshs. 40.00 application fee. All payments above
five thousand shillings are payable by bankers cheque
2. Immediately upon acquisition of new passports, it is important that one
reads through the notes, append his /her signature and notes the

reference number (R.NO), to facilitate any future communication with the

Passport Control Office
(e) Waiting Time
Upon application and payment of the required fee:

• A new passport will be issued within 30 working days (For students, 2 weeks)
• Renewals of passports after 5 years will be done within 30 minutes
• Replacement of passports after 10 years will be done within 14 working days
• Replacement of Mutilated passports will be done within 14 working days
• Replacement of Lost passports will be done within 14 working days
• For emergencies, e.g. medical, as soon as possible
(f) Issuance of other travel documents
• Temporary Permit
This document is issued to Kenya Citizen wishing to travel to Uganda and Tanzania. It has a
validity of one year. Issued over in Nairobi (Immigration headquarters), Regional offices in
Mombasa and Kisumu and in gazetted border points. The document is issued within a day or
as you wait. The fee is Kshs 800.
• Certificate of Identity (CIN)
It is primarily issued to Kenya Residents who for one reason or another are unable to obtain
travel documents from the authorities of whom they are nationals. The document has a
validity of two years. The processing time is equivalent to a new passport. The fee is Kshs
2040.
• United Nations Convention Travel Documents (UNCTD)
The document is issued free of charge to recognized and registered refugees in accordance
with the 1951 Geneva Convention of which Kenya is a signatory. It has a validity of two
years and is renewable. UNCTD are issued at Immigration headquarters in Nairobi.
NB:
1. All customers are advised not to send 3rd parties to follow up on their applications
but to consult directly with the Immigration Officers dealing with the service
being sought
2. We wish to inform you that passport services and application forms are available
at the following passport issuing offices:-
Physical Immigration counters on the Mombasa Regional office Coast,

Ground Floor North Wing, Nyayo House Uhuru Na Kazi Building (PC’s Office Building)
P O Box 30191, Nairobi P O Box 90284, Mombasa
Telephone: 254-20-222022, Telephone:041- 2222676, Fax 041-2223585
Fax 254-20-220731
Email www.immigration.go.ke
Kisumu regional Office western Eldoret Sub Regional Office

2nd floor Reinsurance Plaza Public Works Building
P O Box 1128, Kisumu P O Box 6725, Eldoret
Telephone: 057-41950 Fax 057-223585 Telephone 053-63377 Fax 053-63973
In addition, passport application forms are available at Malindi Immigration office, Lamu Immigration
office, Kenyan Missions abroad and Internet - Website http//www.immigration.go.ke

II. Registration of Aliens
The Aliens Restriction Act Cap 173 of the Laws of Kenya requires that all aliens staying in the country
for whatever purpose for a period exceeding 90 days must register. It is an offence for an alien to be
in the country without any valid registration. Upon registration, an alien certificate is issued.
Registration can be done in the following stations: - Nairobi, Mombasa, Kisumu, Eldoret and Malindi.

• Visitors
• Residents (non-Kenyan)
• Students (non-Kenyan)
• Government of Kenya recognized refugees
• Mandate refuges (registered in camps)
ii. Requirements for Alien Registration :
• Be over 18 years of age

• Have a valid passport/travel document
• Have a valid immigration status e.g. a valid entry permit
• Be resident in the country for more than 90 days from date of entry into Kenya
• Self presentation to an immigration officer for registration
• Applicants must be fingerprinted
Alien Registration forms are available at Alien registration counters at Nairobi

Nyayo House southern wing ground floor, Mombasa, Kisumu, Eldoret and Malindi
offices.
iii. Fee
Initial application Kshs 2,000

Renewals Kshs 1,000 per year
The validity of an alien certificate cannot exceed two years.
iv. Waiting time
Upon application and payment of the required fee an Aliens Card will be issued within 5
weeks
III. Issuance of Entry Permits
All non-Kenyans wishing to work, engage in business or reside in Kenya must obtain the
appropriate entry permits. It is an offence for any non-Kenyan to work, reside or do business
in the country without a pass or permit or exemption.
Entry Permits range from A M for various categories of people as stipulated

below: -
Class A Issued to a person who is offered specific employment by a specific

employer. Fee Kshs. 50,000.00. Validity - 2 years.
Class B A person being the holder of a dependant pass who is offered specific
employment by the Government of Kenya, the East African Community or
any other person or authority under the control of the Government or the
Community, and whose engagement will be of benefit to Kenya.
Class D Issued to a holder of a dependant’s pass who is offered specific employment

by specific employer, whose engagement will be of benefit of Kenya.
Fee Kshs. 50,000.00
Requirements for issuance of New & Renewal for Classes - Permits
• Application form 3 duly filled

• An application letter from the employer
• Copies of the certificates – both academic and professional/copy of C.V.
• Evidence that the organization failed to secure a person from the local market
• Two passport size photographs (for New)
• Copies of the passport. (for New)
Class E Issued to Missionaries, Fees is Kshs. 6,000.00 for three years.
Requirements for issuance of New & Renewal for Class Permits

• A copy of certificate of registration(for New)
• Copies of certificate both for educational and professional qualifications (for New)
• 2 passport size photographs(for New)
• Copies of the passport(for New)
• An application letter from the employer
• Evidence of membership of missionary organization of source country
Class F A Person who intends to engage in the business or agriculture or animal husbandry.
Fee is Kshs. 60,000.00 for two years.

• An application letter
• Proof of land ownership for the purpose. (for New)
• Proof of capital available for the purpose. (for New)
• 2 passport size photographs. (for New)
• Copies of passport. (for New)
• A copy of audited accounts of the previous year. (Renewal)
• Copy of pin card. Renewal)
Class G A person who intends to engage in prospecting for minerals or mining in Kenya. Fee
is Kshs. 60,000.00 for two years.

• An application letter. (for New)
• Copy of the license held for prospecting
• Proof of funds available for the purpose. (for New)
• Copies of passport. (for New)
• 2 photographs. (for New)
• Copy PIN number (Renewal)
Class H A person who intends to engage in a specific trade, business or profession (other
than prescribed profession). Fee is Kshs. 60,000.00 for two years.

• Application from 3 duly filled

• An application letter from the applicant
• Documentary proof of capital to be invested/already invested (for New)
• Registration certificate of the company (for New)
• Personal and company’s pin numbers if the business is running (for New).
• 2 passport size photographs (for New)
• Passport copies (for New)
• Copies of the current license and certificate of registration – if any change has
occurred.(Renewal)
• A copy of certified audited accounts for the previous two years.
Class I For a person wishing to engage in specific manufacturing. Fee is Kshs. 60,000.00 for
two years.
• Application form (form 3) duly filled.

• A copy of license held
• A copy of certificate of Registration for the Company
• Proof of funds available for the purpose (New)
• 2 passport size photographs (New)
• Copies of passports (New)
• Copies of personal and company’s Pin number (Renewal)
• Audited accounts of the previous year (Renewal)
Class J A member of a prescribed profession. Fee is Kshs. 60,000.00 for two years.
• Applicant form (form 3) duly completed

• An application letter from the applicant
• Proof of membership to a prescribed profession (New)
• Copies of the passport (New)
• A copy of balance sheet of the previous year (Renewal)
• Copy of personal pin number (Renewal)
• Letter from the local professional body confirming suitability
Class K Residence permit for a person who intends to stay in Kenya without working (mainly
as a retiree) Fee is Kshs. 15,000.00 for three years.
• Application form (form 3) duly completed

• Documentary proof of assured annual income that is sufficient to live on (New)
• Two passport size photographs (New)
• Copies of the passport (New)
Class L A person who is not in employment and has been lawfully present in Kenya (and a
residence certificate issued under repealed Acts) for a period of not less than 10
years.

• Application form (form 3) duly filled

Class M Issued free-of-charge to conventional refugees who intend to engage in business or

employment.
• Application form (form 3) duly completed

• An application letter from the applicant/employer
• Evidence of recognition as refugee by the Government
ii. Waiting Time
• An entry permit will be issued within (2) months

• Renewal for an entry permit will be done within (1) month
NB:
i. Application for renewal of entry permit should be done three months prior to
expiry date
ii. ‘Prescribed’ professionals include: - Medical, Legal, Surveyors, pharmacists,

veterinary surgeons, engineers, nursing, physiotherapists, accountants,
architects or quantity surveyors and chartered secretaries.
iii. After rejection of an application the department is not obliged to give

reasons.
The above services and application forms are obtainable from all immigration offices while entry
permits are processed and issued centrally at the Department of Immigration Headquarters, Nyayo
House.
IV. Issuance of Visas
(a) Types of Visas
i. Ordinary/Single Entry Visa – These are visas required by certain categories of

foreigners as per the visa regulation who intend to enter Kenya for visits or
residence. The current standard visa fee for an ordinary or a Single Journey
entry visa is US $50 or the equivalent of other currencies.
ii. Transit Visa – required by foreigners intending to transit through Kenya for
period’s not exceeding seven days. The transit visa fee shall be US $20 or the
equivalent of other currencies.
iii. Diplomatic Visas- diplomatic whether ordinary or transit is issued gratis to a
holder of a Diplomatic Passport on official visits.
iv. Multiple Journey Visa: Foreigners who by nature of their business or
circumstances frequently travel in and out of Kenya may be issued with Multiple
Journey Visas for Kenya within six (6) or twelve (12) months as the case may be.
The standard fee for a multiple journey visa is US$100 or the equivalent for all
nationalities.
v. Official/Service Visa – Official, Service, Ordinary/Transit Visas are issued gratis
to holders of Official or Service passports on official visits.

vi. Courtesy Visas- Courtesy, Ordinary or Transit visas maybe issued gratis where
the applicant is not entitled to a diplomatic visa but where it is considered
desirable on grounds of international courtesy.
Note: Diplomats and government officials on private visits to Kenya and who are nationals
of countries that require referred visas, shall have their visa application referred to
the Principal Immigration Officer, Nairobi.
(b) Requirements for issuance of Visas
• Visa form V1 duly filled and signed

• Two (2) photographs – passport size
• Copies of passports
• Letter of introduction
• Proof of need to travel to Kenya
(c) VISA EXEMPTIONS: All accredited diplomats, their immediate families, person’s
covered under the Privileges and Immunities Act Cap. 179, and members of UN bodies
in the country and other international agencies with headquarters agreement with
Government.
The V1 forms are available: Immigration Headquarters - counters: Nyayo House, Kenya missions
abroad, Airports, Sea ports, Border control points and Internet – Website: http://
www.immigration.go.ke
Important Notice: It should be noted that the possession of a visa for Kenya is not the
final authority to enter Kenya.
Referred visa cases - Nationals of the following countries will require prior clearance from the
Principal Immigration Officer in Nairobi to enter Kenya:- Afghanistan, Azerbaijan, Armenia,
Cameroon, Iraq, Jordan, Lebanon, Mali, North Korea, Nigeria (Resident out side Nigeria), Senegal,
Somalia, Syria, Tajikistan
V. Issuance of passes (visitors, special, pupils, dependants and re-entry pass)
(a) Visitor s Pass Issued at ports of entry whose period may vary from time to time
depending with the needs and is renewable on application for a further period of 3
months maximum at a fee of Kshs. 200.00 upon registration as an Alien for anyone
over 18 years.
This pass does not allow the holder to engage in employment whether paid or unpaid.
(b) Special Pass issued to persons who come to the country for a specific assignments
for a period not exceeding 90 days at a fee of Kshs. 12,500.00.
The applicant is required to provide the following information/documents

• Application form 10 duly completed
• 2 passport size photographs
(c) Kenya Pupil s Pass Issued to a foreigner who has been enrolled to take up studies
in registered training institutions at a fee of Kshs. 2,000.00 per year. The applicant is
required to provide the following information/documents: -
• An application letter from an established educational institution

• Proof of sponsorship

• Copy of passport
• The applying educational institution must be registered
It is an offence to take up studies without being in possession of a Pupils Pass. Citizens of

EAC Partner states are issued with gratis.
(d) Dependant s Pass Issued to the dependants of holders of entry permits or

dependants of Kenyan citizens or exempted persons at a fee of Kshs. 1,000 per year
for immediate family (spouse & children) and Kshs. 5,000 for any other person i.e.
parents.
The applicant is required to provide the following information/documents

• Copies of either prove of marriage or birth certificate or death certificate
• Copy of passport
(e) PASS EXEMPTIONS - All persons exempted by the Minister for state for Immigration
and Registration of Persons from immigration requirements of section 4, sub section
3(h) of the Immigration Act
(f) Waiting time
• A visitor pass, extensions and re-entry pass will be issued as you wait
• Kenya Pupils pass will be issued within two (2) months
• Renewal Kenya pupils passes will be issued within one (1) month
• Dependant pass to adults will be issued within two (2) months
• Dependant pass to minors will be issued within one (1) month
• Special pass for applicants with referral visa will be issued within one (1) month
• Special pass for applicants with non-referral visa will be issued within one (1) month
VI. Granting of Citizenship to non-Kenyans
This service is offered to foreign nationals who have been lawfully resident in the country and would
like to acquire Kenyan citizenship.
The issuance of Kenya Citizenship is governed by the Constitution of Kenya chapter VI and
the Kenya Citizenship Act Chapter 170. The Constitution also empowers the Minister
responsible for Immigration to grant or refuse citizenship to a person who applies for
registration under section 88, 91, 92 or Naturalization under section 93.
ii. Requirements for issuance of Kenya Citizenship
• Strictly in accordance with the Constitution of Kenya and Kenya Citizenship Act
• Applicants above 21 years of age may be subjected to a security clearance from certain
security agents of Government by the Department
iii. Prescribed Fee
• Adults Kshs 50,000

• Minors Kshs 18,000
• Woman married to a Kenyan who is a citizen by birth Kshs 15,000
• Woman married to a Kenyan who is a citizen by registration or naturalization Kshs 30,000

• Naturalization Kshs 60,000
• A duplicate certificate Kshs 5,000
• Registration of child born abroad of a single Kenyan mother – Gratis
• Certificate of Renunciation of Kenyan citizenship Kshs 2,000
VII. Clearance for entry and exit at gazetted Border points, Airports and Seaports
We control entry and exit of persons into and out of the country through:
• Examination of all travel documents presented to us by persons wishing to enter or leave
the country
• Issuance of visitors passes and other kinds of passes, various kinds of visas and
prohibited immigrants passes
• Issuance of travel permits to Kenyans wishing to visit Uganda and Tanzania (only in
certain border controls)
VIII. Offering consular services at Kenyan Missions Abroad
Consular functions are those duties which are connected with the welfare of Kenya Citizens who are
resident, working, visiting or studying in a foreign country. The functions are spelled out under
Article 5 of the Vienna Convention on Consular Regulations, Privilege and Immunities Act Cap 179 of
the laws of Kenya and in Kenya Foreign Service Regulations.
The functions of an Immigration Attache include: -

• Protecting in the receiving state the interests of Kenya and its nationals both individual
and bodies corporate within the limits permitted by international laws
• Issuing passports and other travel documents to nationals of Kenya and Visas or
appropriate documents to persons wishing to travel to Kenya
• Assisting Kenya nationals, both individual and bodies corporate in the receiving state
NB: Hours open to the public (Monday Friday excluding public holidays)
8.30am – 12.30pm and 2.00pm – 3.30 pm

Coast region: 7.45am - 12.30pm and 2.00pm – 4.30pm
B. Services by National Registration Bureau
I. Initial Registration – Persons not previously registered (NPR)

II. Replacement of old ID cards
III. Issuance of Duplicate ID cards
IV. Change of Particulars in ID cards
V. Re-registration or Fresh registration for issuance of ID cards
VI. Issuance of Civil Servants ID cards
Old ID card (1st Generation) –Issued between 1978-1995

New ID card (2nd Generation) – Issued between 1995 to present
Proof in support of age, names and place of birth: (any of the following)
• Birth certificate
• Religious certificates
• School leaving certificate
• Age assessment certificate from a medical officer of Health
• Child health card
• Notification of Birth
• Sworn affidavits (for late registration)
Proof in support of citizenship
• Parents ID card (for Kenyans by birth)

• Certificate of registration as a Kenyan Citizen (Kenya by registration or
naturalization)
• Parents and grandparents birth certificate or old passport for non-indigenous
persons whose parents were born on or after 12th December 1963 (Kenyan by
decent)
• Any other document/information that will be asked by registration officer
I. Initial Registration- Persons not previously registered (NPR)
(a) Persons who qualify for this service
Kenyan citizens who have never been issued with an identity card and are 18 years or above.
(b) Requirements for issuance of New ID. Card (NPR)
• Proof in support of age, names, place of birth and citizenship

• Register 136A (Application form for ID) duly completed
• Register 101 (Fingerprint Application form for ID) duly completed
• Register 136C (Computer application form) duly completed
• A registration officer may require an applicant to furnish his/her own photograph
• Applicants from border districts shall be subject to vetting
(c) Fee: No fee at the moment
II. Replacement of old ID cards
All Kenyans who still hold the Old ID card
(b) Requirements for issuance of Replacement of old ID Cards
• Old ID card
• Incase of loss of an ID card, the applicant shall produce a police abstract or a
letter from an administrative office certifying the loss
• Copy of old ID card or tangible evidence of the same number
• If ID card number is unknown, the department resorts to search using
fingerprints
• Fingerprint Application form for ID duly completed
• A registration officer may require an applicant to furnish his/her own photograph
(c) Fee: Ksh.100.00
Note: Services and forms for Initial registration, Issuance of Duplicate ID cards and Replacement of
old ID card are available at all administrative District or Divisional registration centre
III. Issuance of Duplicate ID cards

• Persons who have lost New ID card
• Person in possession of mutilated New ID card

(b) Requirements for issuance of Duplicate ID Cards

• Incase of loss of an ID card, the applicant shall produce a police abstract or a
letter from an administrative office certifying the loss
• ID card Number/photocopy if available
• If ID card number is unknown, the department resorts to search using
fingerprints
• Application form for fingerprints duly completed
(c) Fee: Kshs. 100.00
IV. Change of Particulars in ID cards
A person changing from one civil status to another e.g. changes of name upon marriage,
change of location, additional name, etc.
(b) Requirements for Change of particulars in an ID Card
• Marriage certificate
• Deed poll
• School leaving certificate
• Religious certificates
• Sworn affidavits
• Title deed
• Confirmation letters from administrative office
• Birth certificate or notification of birth
• Copy of parent’s ID card
• Parental consent to marriage
• Reg. 105: Application for change of particulars in an ID card duly completed
• Computer application form duly completed
(c) Fee: Kshs. 300.00
V. Re-registration or Fresh Registration for issuance of ID cards
(a) Persons who qualify for these service
• Re-registration: All those persons who have applied for replacement of old ID card and are
found to be sharing old ID number.
• Fresh Registration: All those persons who have applied for replacement of old ID card and
their records missing
(a) Requirements for Re-registration or Fresh Registration for issuance of an ID Card
• A copy of old ID card

• Police abstract in case of loss old ID card/Chiefs letter of loss of old ID card
• Fingerprints to facilitate confirmation.
• Tangible evidence of the same number (Fresh registration)
• Proof in support of age, names, place of birth and citizenship (Fresh registration)
• Computer application form duly competed
• Certificate of report of loss of ID ( Re-registration) duly completed
• Application form for ID (Fresh registration) duly completed
(b) Fee: Nil
NB:
1. NPR, Replacement, Duplicate and Change of Particulars will be processed within 90
days (weekends & holidays inclusive)
2. The waiting time in processing of any type of application is within 60 days

(weekends & holidays inclusive)
3. Services and forms for change of particulars, Re-registration of an ID card and Fresh
Registration are available at the District (Headquarters) registration centers and during
mobile registration
VI. Issuance of Civil Servants ID cards
For all Civil Servants i.e. newly employed, changing status, require staff badges and have
either mutilated or lost ID card.
(a) Requirements for issuance of Civil Servants ID Card
• For new employees- Letter of appointment, National ID card, letter of

introduction from applicant’s ministry and current pay slip
• For change of status – the old card, current pay slip and letter of
promotion(original and copy)
• For replacement of mutilated or lost ID card– a letter from employer. In addition
a police abstract for lost card
• For all cases present yourself for a photo
• Registration form 135 duly completed. (No form is required for change of
status/replacement)
(b) Fee
• Initial Civil Servant ID card – Kshs. 50.00
• Replacement – Kshs. 70.00
• Change of status – Kshs. 70.00
(c) Upon application and payment of the required fee, a card will be issued as you wait.
NB:
All services and forms are available from the National Registration Bureau office at the district
and divisions except those for registration of civil servants ID cards which are available only
at Nyayo House 7th floor, Room 6 and/or during mobile registration
Hours open to the public (Monday Friday excluding public holidays)
8.00am – 1.00pm and 2.00pm – 5.00 pm

Coast region and North Eastern: 7.45am - 12.30pm and 2.00pm – 4.30pm

C. Services by Civil Registration Department

I. Notification of all current birth (registrations done immediately or within six (6)
months after date of birth) occurring in Kenya

• Parents/guardians of a newly born baby
• Rescue centers taking charge of newly born abandoned babies
(b) Requirements for Notification of a current birth

• Name of the newly born baby (optional)
• Date and place of birth
• Sex of the child
• Type of birth (single/multiple)
• Nature of birth (alive/dead)
• Name, age and marital status, previous births to, residential area and district
of mother
• Name of father (for married couples)
• Signature of the applicant
• Register of birth form B1 duly completed or
• Register of birth form A1 and notification of birth form all duly completed
These services and forms are available at all registered health institutions, all births and
deaths district registries including Nairobi City Hall registry and all assistant chiefs offices
except in Nairobi province
(c) Fee: Nil
(d) Upon application, an acknowledgement of birth notification will be issued

immediately
II. Issuance of birth certificates for current registered births to all persons born in
Kenya (upon request)
Parents/Guardians, Individuals and Children’s homes
(b) Requirements for issuance of birth certificate for current birth
• Knowledge of date of birth, name of the mother and place of birth by applicant
• Acknowledgement of Birth Notification (ABN)
• Tangible evidence of ABN number from place of birth where ABN is missing
• Form B4 (Application for birth certificates) duly completed
(c) Fee
• Birth Certificate with no amendments - Kshs 50.00
• Birth Certificate with amendments on the child names - Kshs 90.00
• Birth Certificate with amendments on the parents names - Kshs 90.00
• Birth Certificate with amendments on the child & parents names - Kshs 130.00
III. Late registration of a birth (after expiry of six months from the date of birth) and
Issuance of birth certificates

Births not registered within 6 months from the date of birth
(b) Requirements for:
i. Late registration of birth of children born of Kenyan parents in Kenya

• Clinic card/Antenatal card
• Religious certificate
• Identity Cards for both parents
• School leaving certificates/Letter from school
• Identity cards for Adult applicants (over 18 years0
• Any other document as may be requested by the registrar
ii. Late registration of birth of children born of Kenyan single mothers in

Kenya
• Clinic card/Antenatal card
• Mother’s Identity Card
• Tangible evidence that the parent has never been married (affidavit/letter
from chief)
• School leaving certificates/Letter from school Identity cards for Adult
applicants (over 18 years)
• Any other document as may be requested by the registrar
iii. Late registration of birth of adults born of Kenyan parents in Kenya

• National Identity Card (Compulsory) and as many of the following
documents
• Clinic card
• School leaving certificates
• Employer’s letter if employed
• NSSF card if a contributor
• Identification report from National Registration Bureau (for births
occurring in border districts)
iv. Late registration of birth of adults born of non-Kenyan parents in Kenya

• Parents’ entry permit/passports (compulsory and as many of this other
documents)
• Clinic card
• Death certificates where parents are dead
• School leaving certificates/Letter from school
• Employer’s letter if employed
• NSSF card if a contributor
• Any other document as may be requested
IV. Registration of births of Kenyans occurring abroad and issuance of Kenyan birth
certificates
Kenyans whose births occur outside the country/abroad
(b) Requirements for registration of births of Kenyans occurring abroad and

issuance of birth certificates

• Foreign birth/medical certificates and a certified English version of the

same
• Medical certificates from Doctors/nurse/mid-wife who attended to the birth
• Passport of the parent(s)
• Marriage certificate where applicable
• Traveling certificate (document) of the child if not endorsed in the
passport of the parent
• Form BDA1 – Application of birth occurring abroad duly completed
Theses application forms are available in Sheria House Nairobi – Civil Registration
Department: Central Records division and in Kenya Missions Abroad. The service is
only provided in Nairobi, Sheria House.
(c) Fee: Kshs 50.00
V. Birth re-registration upon Legitimacy
(a) Persons qualify for this service
Parents who marry after the birth of their child and they want the name of the
father inserted in the register of birth.
(b) Requirements for re-registration upon legitimacy

• Parents Identification cards/Entry permit/Passport
• Birth Certificates without the father’s name
• Marriage certificate/Joint affidavit by both parents (LO2)
• Application for Re-Registration sworn jointly by the parents (LO1)
• Application form duly completed
• Physical presentation by both parents
(c) Fee
• Birth Certificate with amendments on either parents or child’s names -
Kshs 90.00
• New Birth Certificate with amendments on the fathers names - Kshs 90.00
VI. Birth re-registration upon recognition
Parents who are not married but want the name of the father inserted in the
register of birth of the child.
(b) Requirements for re-registration upon recognition

• Parents Identification cards/passport
• Birth Certificates without the father’s name
• Application for Re-Registration sworn jointly by the parents
• Written consent from the father
• Physical presentation by both parents
(c) Fee
• New Birth Certificate with amendments on the fathers names - Kshs 90.00
(d) Upon application and payment of the required fee, a birth certificate will be issued
within 14 days
NOTE:
i. Upon application and payment of the required fees, for all categories, a birth
certificate will be issued within 14 days

ii. Forms for issuance of birth certificates for current births to all persons born in
Kenya, late registration, re-registration upon legitimacy/ recognition are available
in all registries in the country
VII. Marking register of birth with word `ADOPTION after court adoption order
VIII. Reporting of current death (registrations done immediately or within three months
after date of death) occurring in Kenya
Relatives, owners of house where the death has occurred or any person with full
information on the occurrence of a death.
(b) Requirements for reporting of current death and issuance of burial permit
• Name, age and occupation of the deceased, cause, place and date of
death
• Residential area and district of the deceased
• Name of informant (person giving the information)
• Register of death form D1/A2 for deaths occurring in health institutions
duly completed, or
• Register of death form D2/A3 for a death that occurs at home duly
completed
• Post mortem report for death from unnatural course
(c) Fee: Nil
All these forms are available in all registered health institutions, all assistant chiefs
offices except in Nairobi and all births and deaths registries
(d) Upon application , a burial permit will be issued immediately
IX. Issuance of death certificates for all current death occurring in Kenya
The relatives of the deceased, Insurance companies, Employers or Estate

administrators
(b) Requirements for issuance of death certificates for all current death occurring in
Kenya
i. Burial permit or Notification of death

ii. Form D4 (applications for death certificate) duly completed
iii. Knowledge of date of death where burial permit or notification of death is
missing
(c) Fee
• Death Certificate with no amendments - Kshs 50.00
• Death Certificate with amendments - Kshs 130.00

X. Late registration of deaths (after expiry of three months from the date of death)
and Issuance of death certificates
The relatives of the deceased, Insurance companies, Employers or Estate administrators
(b) Requirements for late registration of deaths and issuance of death

certificates
• Police report/letter from the chief/health institution report confirming
death
• Sworn affidavit by applicant confirming death
• ID card of the deceased incase of an adult
• D4/A3 (registration of late deaths) duly completed
• ID card of the applicant
• GP139A duly filled
(c) Fee
• Penalty for non-reporting - Kshs 100.00
• Death Certificate - Kshs 50.00
XI. Registration of death of Kenyans occurring abroad and issuance of Kenyan death
certificates
Next of kin of the deceased, Insurance companies and Employers (e.g. armed
forces)
(b) Requirements for Registration of death of Kenyans occurring abroad and

issuance of Kenyan death certificates
• Medical certificates obtained from medical practitioner

• Death certificates issued abroad and English version of the same certified
by the Kenyan Mission abroad
• Disposal permit/Burial permit issued abroad
• Traveling document for the body to Kenya
• Disposal permit issued in Kenya
• Particulars of the deceased: passport, identification card
• BDA 2: Application for Registration of death of a citizen of Kenya
occurring abroad duly completed
This service is only available in Nairobi Central Records Registry, Sheria House.
(c) Fee: Kshs 50.00
NOTE:
i. Upon application and payment of the required fees, for all categories, a
death certificate will be issued within 14 days
XII. Authentication/Confirmation of certificates
Immigration Department, National Registration Bureau, Pension Department, Foreign

Missions, Employers, or Insurance companies

(b) Requirements for authenticating/confirming certificates
• Copies of birth or death certificates

• Letter requesting for the service
• Register entry number, date and exact place of event
(c) Fee: Nil
(d) Upon application certificates will be authenticated/confirmed within 14 days
Hours open to the public (Monday Friday excluding public holidays)
9.00am – 12.30pm and 2.00pm – 4.00pm

Coast region and North Eastern: 9.00am - 12.30pm and 2.00pm – 3.00pm
D. Services by Department of Refugees
I. Registration and documentation for refugees
(a) Requirements for registration and documentation
• Refugee to disclose his/her nationality

• Date of arrival
• Reason for displacement
• Number of dependants
• Marital status
• Class M permit where applicable
II. Resettlement of bona fide refugees
(a) Requirements for resettlement

• Alien cards
• UN mandate cards showing actual details of the applicant
• Reasons for resettlement
(b) Waiting time: Two weeks (sometimes it takes longer)
No fee is charged for these services.

Registration forms are available from the UNHCR offices.
NB: Hours open to the public (Monday Friday excluding public holidays)
8.00pm 1.00pm and 2.00pm 5.00pm

7. QUERIES AND COMPLAINTS
(a) Customer care
We welcome your views and comments on this initiative as we strive to serve you better.
To help us give you the best possible service we ask that if you are not satisfied with our services,
you; advise us of your needs, tell us about the difficulties you may be experiencing, understanding
that most of our services are still manual which impact on our capacity to provide timely service.
You may direct your complaints or queries to the Permanent Secretary, respective Heads of
Departments or directly to Customer Care desks within the departments.
All such communication shall receive prompt attention and response.
(b) Anti-Corruption/Complaints boxes
To protect you from possible malpractices we have established a system which enables you to report
to us. Anti-corruption/complaints boxes have been strategically placed within our service centers for
this purpose.
Please feel free to give any information regarding our services. All information received will be
considered and held with strict confidence.
(c) Staff Badges (name tags)
Our staff will wear badges (name tags) which will enable you identify them easily. This will protect
you from conmen, imposter, brokers and/or any unauthorized persons.
8. COMMITMENTS
We are committed towards improving ways in which we deliver our services, in line with improvement
in technology and the changing needs of our customers. To achieve this, we have embarked on an
integration of population registration systems that will provide for linkages of all services within the
Ministry and other agencies.
We have also recently hosted a ministerial website under the Department of Immigration that
provides comprehensive information in order to serve you better while the Ministerial one is coming
soon http//www.immigration.go.ke.
We pledge to serve you with fairness, respect, courtesy and impartiality, ensuring confidentiality
where required.

9. SERVICE CENTERS
Immigration Department Physical Address

P O Box 30191, Nairobi Immigration Department HQS
Telephone: 254-20-222022, 9TH FLOOR
Fax 254-20-22-731 Nyayo House (Off Uhuru Highway)
Email: www.immigration.go.ke
National Registration Bureau Physical Address

P.O. Box 57007-00200 National Registration Bureau HQS
NAIROBI 8TH FLOOR
NSSF Building, Block B (Bishop Road)
Tel. No: 254-20-2722526/254-20-2720069
Fax:
E-Mail address: info@identity.go.ke
Civil Registration Department Physical Address

P.O. Box 49179 Civil Registration Department HQS
NAIROBI 4TH FLOOR
Nyayo House (Off Uhuru Highway)
Tel. No: 254-20-249491
Fax: 254-20-215651
E-Mail address:
Department of Refugees
Maendeleo House 7th floor Eastern wing
Loita Street
P.O. Box 30395 00200 Nairobi
Telephone 020 - 250120
Fax 020 - 315573
UNHCR Sub Office – Kakuma UNHCR Sub Office – Dadaab

P.O. Box 43801 00100 P.O. Box 43801 00100
Telephone: 254-63-41004/61/62 Telephone: 254-63-41004/61/62
NAIROBI NAIROBI

Department 053 2063973 4x1 LIU JIE SAN LI mission.kenya@ties.it Kenya@alpha.linkser

TUN BEIGIN 100600 u.int ve.com
of China
Immigration COAST REGION 86-10-65323381 Hague London
86-10-65321770 The Nieuwe Parklaan London
Offices H.K. Kinyanjui 21 45 Portland Place,
Mombasa Hqts Kenyarep6j@hotmail. 2597 La The Hague, Win $AS United
Wilson com Netherlands Kingdom
90284 Mombasa 000-31-70-3504215 000-44-207
Wilson Airport 044 2222676
020 6067780 Berlin Agatha Mbakaya 632371/5
Markgrafenstr.63 kenre@dataweb.nl 207-3236717
Moi International 10969 Berlin A. Bett
Namanga Airport Federal Republic of Harare kcomm45@aol.com
42 Namanga 93917, Germany 95 Park Lane
045 5132032 Mombasa 000-49-030-259266-0 P.O. Box 4069, Lusaka
044 433597 Victor Oduba Harare, Zimbabwe 5207United Nations
Loitokitok embassy- 000-263-4- Avenue
Shimoni kenya.bn@wwmail.de 704820/833 P.O. Box 50298
3 Loitokitok M.O. Wamukoya Lusaka, Zambia
045 622003 90284, Mombasa
Brussels kenhicom@africaonli 000-260-1-
ne.co.zw 250722/250742
Garissa Malindi 208 Brussels Belgium H.Ogolla Kirowo
74 Malindi 1180 Brussels kenhigh@Zamnet.zm
304 Garissa 32-2-3401040 Islamabad
046 2140 042 20149
32-2-3401050/62 2097 Islamabad,
T.J Mwiti Pakistan Moscow
Lokichoggio Liboi
info@kenyabrussels.c 495-51-2876024 Bolshaya Ordinka
3 Lokichogio 4 Liboi om +92-51-2876027 Dom. 70, Moscow,
054 32003/32266 David Nyongesa Russia
Lunga Lunga Cairo Wambilianga 000-7-095-
7 El Mohandesseen, kenyappk@apollo.net. 2374702/2373462
Mandera 3 Lunga Lunga
Giza, Cairo pk J.W.M. Waiguchu
334 Mandela 12
P.O. Box 363 Dokki,
046 52225/2045 Egypt Kampala New Delhi
Lamu 000-20-2- Kampala 66 Vasant Marg,
Moyale 37 Lamu 3453628/3453907 kenhicom@africaonli Vasant Vihar,
042 633032 Peter Onyonyi ne.co.og New Delhi 10057,
146 Moyale
embaci@hotmail.com India
069 52074
Khartoum 000-91-11-6146537,
Kilindini
Canberra Khai Street 3, Amarat 6146538
JKIA 90284 Mombasa 6th Floor, O.B.E. P.O. box 8242, Eunice Lamba
JKIA, 19040 Nairobi Building Khartoum, Sudan kenredei@ndf.vsnl.net
020 822111 Kigunga 33-35 Ainstie Ave. 000-24-11-460386 .in
90284 Mombasa Australia J.K. Ndegwa
WESTERN Mombasa Old Port 000-61-026-2474788 New York
REGION 90284 Mombasa R.W. Alubale Kigali 866 U.N. Plaza, Suite
kenrep@dynamite.co P.O. Box 1215 Kigali, 486
m.au Rwanda New York, NY
Kisumu Taveta 000-250-82774/5, 10017, N.Y. USA
128 Kisumu 33 taveta Dar-es-Salaam 83146 000-1-212-4214740
057 2025438 043 5352024 14th Floor, N.I.C. Charles Muendo
Investment House, Kinshasa Kenya@nyct.net
Lwakhakha Samora Avenue 4002 Avenue De
P.O. Box 5231, Dar- Lounganda Zone Ottawa
30 Lwakkhakha
KENYA MISSIONS es-Salaam, Tanzania Degombe 415 Laurier Avenue
ABROAD 00722-2112955-7, P.O. Box 9667, East Ottawa, Ontario
Malaba 2112811 Kinshasa Congo Kin 6R4 Canada
30 Kamurai Abu Dhabi Peter Kano (DRC) 000-1-613-
055 54025 P.O. Box 3854 khc@raha.com 5631773/4/6
Abu Dhabi, Uae Kuala Lumpur Dan Opon
Isebania 000-971-6666300 23.04, Level 23, kenrep@0n.aibn.com
Gaborone
Sammy Mbuvi Menara Lion
6 Isebania Plot 5373, President s
kenyarep@emnates.ne 165, Jalan Ampang Paris
Drive
t.ae 50450 Kuala Lumpur, 3 Rue, Freycinet
Private Bag Bo 297
Busia Malaysia 75116 Paris, France
Gaborone, Botswana
32 Busia 000-60-3-4572431, 000-331-56622525
000-267-7351408/430
Addis Ababa 4572059 J. Anindo
R.A. Otieno (Mrs)
Hiher 16 Kebelle 01 James M. Tanyasis kenparis@wanadoo.fr
Suam Kenya@info.BW
P.O. Box 3301 Addis Kenya@po.jaring.my
4491 Kitale Ababa, Ethipia Pretoria
000-251-1-610033 Geneva Lagos 302 Brooks Street
Eldoret Sub Station Kenya.embassy@telec 1-3 Avenue De La 52 Onyinkan Melo Park, 0081,
om.net.et Paix Abayomi Drive South Africa
053 2063377 P.O. Box 6464, Ikoyi, 000-27-12-3622249,
1202 Geneva,
Beijing Switzerland Lagos, Nigeria 362-2250
Eldoret Airport 000-41-22-9064050 000-234-1-2670221 R. Ruto
Beijing Martha Ikiara ken@pta.lia.net
6725 Eldoret Javan Bonaya
P.O. Box 2889, Dagoretti Lamu Makueni

Riyadh Windhoek, Namibia P .O. Box 78082 P O Box 96 P. O Box 310
Riyadh 11693 000-264-61-225900 D.O's Office, Lamu Makueni
P.O. Box 94358 Alice Muriu Dagoretti Tel. 042 - 633110 Tel.044 - 33412
Saudi Arabia Kenya-
000-966-1-4881238 net@iwwn.com.na
PS Ndolo Kilifi Mwingi
Registration of
Kenya@shaheer.net.s Persons Central P .O. Box 321 P .O. Box 304
a Province Kilifi Mwingi
Rome Tel. 0415 - 22199 Tel. 044 822162
Via Archimede 164
00197, Rome, Italy Provincial Nyambene (Meru
Coordinator Tana River
000-390-6- North)
8082714/17/18 P .O. Box 1744 P .O. Box 134 P. O. Box 77
Maurice Anyanda National Pc/Dc s Office, Nyeri Hola
Tel. 046 - 62088
Maua
kenroma@linet.it
Registration Tel. 06120 30661
DC
Tel. 064 - 21184
Stockholm Bureau Tel. 06120 - 4770 Taita Taveta Nithi (Meru South)
Birger Jarlsgatan 37, Offices P. O. Box 1185 P .O. Box 326
2nd Floor Wundanyi Chuka
P.O. Box 7694 Kiambu Tel. 043 - 42218 Tel. 064 630131
103 95 Stockholm, DC S Office
Sweden P. O. Box 295 Tel. 064 - 630005
Registration of Kiambu
000-46-8-218300/4/9
Persons Nairobi Tel. 066 - 22862 Kwale
Duale Amin
Kenya.touristoffice@s P. O. Box 80 Mbeere
wipnet.se Provincial Murang a Kwale
Coordinator Tel. 040 - 4136 P .O. Box 192
P .O. Box 575 Siakago
Tehran P. O. Box 78082 Murang'a
46 Golshar Street, off Tel. 068 - 21284
Nyayo House 060 - 30346 Malindi
African Avenue Nairobi P. O. Box 1141 Moyale
P.O. Box 19395/4566, Tel.341666 Ext 20022 Kirinyaga Malindi
Tehran, Iran P. O. Box 81
P .O. Box 358 Tel. 042 - 21178
000-98-21-2059154, Moyale
Makadara Kerugoya Registration of
2057479 Tel. 069 - 52488
P .O. Box 78082 Tel. 060 21823 Persons Eastern
kenemteh@irtp.com
D.O's Office, Province
Makadara Tharaka
Tel Aviv Nyeri
15 Rehov Abba Hillel Tel.554117 Provincial P .O. Box 15
P O Box 1678 Coordinator
Silver, 3rd Floor Marimanti
Nyeri Tel. 31
Ramat Gan 52522 Kayole P.O. Box 855
Tel. 061 - 2030742
P.O. Box 52136 Tel Pc/Dc sOffice, Embu
.P. O. Box 78082 Registration of
Aviv, Israel Tel. 068 30001
D.O's Office, Kayole Nyandarua Persons North
000-972-3-57546333
Tel. 782943 Eastern Province
Kenya04@ibm.net P. O. Box 717 Machakos
Nyahururu
Kibera Tel. 065 - 22409 P. O. Box 855
Tokyo
P. O. Box 78082 Machakos Provincial
No 24-3 Yakumo, 3- Tel. 044 21091
D.O's Office, Kibera Maragua Coordinator
Chome, Meguro-ku,
Tel. 569893 P .O. Box 191
Tokyo 152, Japan P. O. Box 184 Embu
000-81-3-3723-4006/7 Kigumo Dc sOffice
Peter K. Mose Kariokor Tel. 060 - 64050 P. O Box 1008 Garissa
kenrepj@ma.kcom.nej P. O. Box 78082 Embu Tel. 046 3193
p D.O's Office, Tel. 068 - 30001 Dc s Office 046 -
Thika
Kariokor 3096
Tel. 6762080 P. O. Box 128 Meru Central
Vienna Thika Mandera
Tel. 067 31175 P. O. Box 1461
Neulinggasse 29/8 Westlands Meru P. O. Box 81
1030 Vienna, Austria Tel. 064 - 20734
P O Box 78082 Registration of Mandera
000-43-1-7123919/20
D.O's Office, Persons Coast Tel. 0465 - 2328
Margaret Nteere
Kenyarep- Westlands Province Kitui
vienna@aon.at Tel. 4446447 P. O. Box 485 Wajir
Provincial Kitui P.O. Box 99
Washington Pumwani Coordinator Tel. 044 22546 Wajir
2249, R. Street N.W. P .O. Box 78082 P. O. Box 85993 Tel. 046 - 421116
Washington D.C. D.O's Office, Mombasa Isiolo
20008 USA Pumwani Tel. 041 - 495878 Garissa
000-1-202-3876101 P .O. Box 112
Tel. 6762085 Isiolo P. O. Box 191
Felicina Ndwiga
KLQY53A@prodigy. Mombasa Tel. 064 - 52126 Garissa
com Kasarani P. O. Box 85993 Tel. 046 3193
P. O. Box 78082 Mombasa Marsabit
Windhoek D.O's Office, Kasarani Tel.041 - 495878 P. O. Box 104 Ijara
134 Luetwein Street Tel. 861348 Marsabit P. O. Box 10
Tel. 069 - 2046 Ijara
Tel. 046 6206 Ahero Turkana Butere/Mumias

057 821016 P. O. Box 61 417 Keiyo
Registration of Lodwar Butere 235 Iten
Persons Nyanza Registration of Tel. 054 - 21065 056 - 620431
Province Persons Rift Valley Kericho
Province
Trans-Nzoia Lugari Kiambu
Provincial Provincial P. O. Box 1321 P. O. Box 408 233 Kiambu
Coordinator Coordinator Kitale Tel. 053 53291 066-20359
P. O. Box 12603 Tel. 054 - 31905 Turbo
P. O. Box 1814 Nakuru Kilifi
Pc/Dc s Office, Tel. 051 2210412 396 Kilifi
Kisumu Uasin-Gishu
Tel. 057 43470 P. O. Box 2962 Kirinyaga
Nakuru Eldoret
Kisumu P. O. Box 12603 Tel. 053 - 32341 Kisii
Nakuru 879 Kisii
P .O. Box1814 Tel. 051 - 2214598
Kisumu Trans Mara 058-30331
Tel. 057 - 41098
Kericho
P. O. Box 208 Civil
Kisumu
P.O. Box 945
Kilgoris
Tel. 058 - 5122214 Registration 1476 Kisumu
Homa Bay
Kericho Department 057-20260027
P .O. Box 279
Homa Bay
Tel.052 20651 Bomet Offices Kitui
Tel. 059 22011 P. O. Box 216 299 Kitui
Narok Bomet 044-22687
Kisii P. O. Box 471 Tel. 052 - 22223
P. O. Box 2371 Narok Baringo Koibatek
Kisii Tel. 050 - 22135 Bureti 659 Eldama Ravine
Tel. 058 - 31379 Bomet 057-752583
Siaya P. O. Box 753 283 Bomet
P. O. Box 211 Litein 052-22066
Kajiado Kuria
Siaya Tel. 052 - 54240
Tel. 0573 - 20020 P. O. Box 197 Bondo Kwale
Kajiado Nandi North 279 Bondo 162 kwl
Migori Tel. 045 - 21134
Tel. 053 642308 040-4002
P.O. Box 919 Nandi South Bungoma
Suna Keiyo 13 bungoma Laikipia
Tel. 059 20525 P. O. Box 287 360 Nanyuki
Iten Registration of Bureti 062-31268
Nyamira Tel. 053 - 42256 Persons Western 756 Liten
Province 052-54025 Lamu
P .O Box 349
Marakwet 252 lamu
Nyamira Busia
Tel. 058 644065 P. O. Box 117 Provincial
156 Busia Lugari
Kapsowar Coordinator
055-22219 494 Turbo
Rachuonyo Tel. 053 461522 P.O. Box 1015 2060890
P.O. Box 432 Kakamega Butere Mumias
Kosele Baringo Tel. 056-30328 435 Butere Machakos
Tel. 059 - 31288 056-620072 576 Machakos
P. O. Box 148 Bungoma
Kabarnet 044-21638
907 Embu
Gucha Tel. 053 - 22020 Bungoma 291 Embu Makueni
P.O. Box 108 055 - 30839 068-31766 114makueni
Ogembo Koibatek 044-33387
Tel. 058 - 30368 P. O. Box 676 Busia Garissa
E/Ravine 189 Garissa Malindi
509
Suba Tel. 051 752573 046-2386 111 Malindi
Busia
P .O. Box 124 055 - 22459
Gucha Mandera
Mbita Laikipia
337 Ogembo 359 Mandera
Tel. 059 - 22093 1257 Teso 30806
Nanyuki 86 Maragua
Kuria Tel. 062-31689/22496 Amagoro Homa Bay 184 Kenol
P. O. Box 85 055 - 54012 51 Homa Bay 067-72277
Kehancha West Pokot 059-22570
Tel. 59 - 52875 P. O. Box 236 Marakwet
Kapenguria Vihiga
Isiolo 234 Kapsowar
Tel. 054 - 62030 1477 360 isiolo
Bondo Maragoli 06452532 Marisabit
P. O. Box 141 Samburu 056 - 51443
Bondo Kajiado Mbeere
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1 awasi


Republic of Kenya. Ministry of State For Immigration and Registration of Persons. Nyayo House. 2006

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Republic of Kenya. Ministry of State For Immigration and Registration of Persons. Nyayo House. 2006

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REPUBLIC OF KENYA

Ministry of State for Immigration and Registration of Persons

P.O. Box 30395-00100

JUNE 20, 2006

EMMANUEL M. KISOMBE, EBS

Office of the President, 1

(a) Kenya Citizenship Act Cap. 170

National Registration Bureau Services

Civil Registration Services

Office of the President, 2

• Providing immigration services

• Professional integrity and excellence

Office of the President, 3

6. SERVICES OFFERED BY THE MINISTRY

A. Services by Department of Immigration

I. Issuance of Kenyan Passports and other travel documents

(a) Issuance of Passports to New Applicants

This service is offered to Kenyan applicants intending to travel abroad

i. Persons who qualify for this service

NB: The onus of proof of citizenship rests with the applicant.

ii. Requirements for issuance of passport to new applicants

• Kenya Passport A Series (32 pages) - Kshs. 2,040.00

Office of the President, 4

(b) Renewal of Passports after five (5) years

i. Requirements for renewal

• Kenya Passport A Series (32 pages) - Kshs. 1,040.00

(c) Replacement of passport after ten (10) years

i. Requirements for replacement

• Kenya Passport A Series (32 pages) - Kshs. 2,040.00

(d) Replacement of a Mutilated or Lost Passport

Mutilated passports - Kshs. 8,040.00

Office of the President, 5

reference number (R.NO), to facilitate any future communication with the

(e) Waiting Time

Upon application and payment of the required fee:

(f) Issuance of other travel documents

• Certificate of Identity (CIN)

• United Nations Convention Travel Documents (UNCTD)

Physical Immigration counters on the Mombasa Regional office Coast,

Kisumu regional Office western Eldoret Sub Regional Office

Office of the President, 6

II. Registration of Aliens

i. Persons who qualify for this service

ii. Requirements for Alien Registration :

• Be over 18 years of age

Alien Registration forms are available at Alien registration counters at Nairobi

Initial application Kshs 2,000

The validity of an alien certificate cannot exceed two years.

iv. Waiting time

III. Issuance of Entry Permits

i. Persons who qualify for this service

Entry Permits range from A M for various categories of people as stipulated

Class A Issued to a person who is offered specific employment by a specific

Class D Issued to a holder of a dependant’s pass who is offered specific employment

Requirements for issuance of New & Renewal for Classes - Permits

• Application form 3 duly filled

Requirements for issuance of New & Renewal for Class Permits

• Application form 3 duly filled

Requirements for issuance of New & Renewal for Class Permits

• Application form 3 duly filled

Requirements for issuance of New & Renewal for Class Permits

• Application form 3 duly filled