session 4

PRODUCTION AND
OPERATION
MANAGEMENT
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Topics covered under session 4

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§ Production Management and Operations Management

§ Characteristics of Modern Production function
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Production Management:
§ Production Management involves application,
planning, organizing, directing and controlling to
the production process.
§ Production Management is more used for a system
where tangible goods are produced.
Operations Management:

§ Operations Management is the process whereby

resources or inputs are converted into useful
products.
§ Operations Management is more frequently used
where various inputs are transformed into
intangible services.
§ Example: banks, transport companies.
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Characteristics of Modern Management:

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1. Manufacturing as Competitive Advantage

2. Services Orientation
3. Disappearance of Smokestacks
4. Small has Become Beautiful