QUESTIONNAIRE

Dear Sir,
As a part of my MBA research I am conducting a pilot study about the Effectiveness of
IT enabled tools in logistics in Kerala. With respect to this ,I am requesting you to kindly
fill /answer the following questionnaire, which I assure that will only be used for the
analysis of my study and the entire data will be held strictly confidential at all times.
1. Name of the respondent :
2. Where does the company procure its raw materials from :
Local vendor
Outside the state
Outside the Country
Others (specify)
3. What is the level of automation of your company
Fully automated
Semi automated
Manually operated
4. Is there any Supply Chain/Logistics department present in the company
Yes
No
4.1 If No, who takes care of the Supply Chain / Logistical activities in the company
.
5. Are you aware of the Information Technology enabled tools in Supply Chain
practices?
Yes
No
5.1 If Yes, please mention the tools used in your company
ERP
Bar coding
RFID
Internet
Others (specify).
6. Do you agree that the application of IT enabled tools will improve the logistics
performance of the company?
Strongly agree

Agree

Neutral

Disagree

Strongly disagree

7. Do you agree that the delivery time calculation and reduction is done much better
using IT enabled tools in Supply Chain than the manual methods?
Strongly agree
Agree
Neutral
Disagree
Strongly disagree

8. Do you agree that dispute prevention between Supply chain players is better done
using IT tools in Supply chain?
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
9. Do you agree that data evaluation can be better done through IT enabled tools
without much error?
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
10. Do you agree that control of supply chain can be established more efficiently
through implementation of IT tools ?
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
11. Do you agree that coordination of supply chain players can be better achieved
through data transfer through IT tools in Supply Chain ?
Strongly agree
Agree
Neutral
Disagree

Strongly disagree

12. Do you agree that Supply chain contingencies can be better forecasted through data
sharing when IT tools are implemented?
Strongly agree
Agree
Neutral

Disagree

Strongly disagree

Logistics Decision:
13. Do you agree that lead time can be reduced by better information providing
through IT enabled tools in Supply chain?
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
14. Do you agree that tracking of materials is much easier using IT tools than
conventional tools?
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
15. Do you believe that through integration of IT tools Distribution network and related
activities can be better performed?
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
16. Do you agree that decisions regarding the Mode of Transportation can be better
made through the analysis results using IT tools in Supply chain?
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
17. Do you agree that routing decisions can be better achieved through the enabling of
IT in supply chain?
Strongly agree

Agree

Neutral

Disagree

Strongly disagree

18. Do you agree that outsourcing can be better determined by implementing IT in

supply chain management?
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
19. Do you agree that the implementation of IT tools such as Internet ,EDI etc have
very much influenced the telecommunications in Supply chain?
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
20. Do you agree that IT tools implementation in supply chain gives a company
competitive advantage in industry?
Strongly agree

Agree

Neutral

Disagree

Strongly disagree

21. Do you agree that IT tools forecasts the trade blocks better than the conventional
methods?
Strongly agree

Agree

Neutral

Disagree

Strongly disagree

Logistics costs:
22. Do you agree that IT tools play a vital role in distribution planning and thereby
reduce the costs associated with it?
Strongly agree

Agree

Neutral

Disagree

Strongly disagree

23. Do you agree that order processing costs are reduced and speed of the same is
increased very much by the implementation of IT tools in supply chain?
Strongly agree

Agree

Neutral

Disagree

Strongly disagree

24. Do you agree that transporting decisions and the costs associated with it are better
decided and practiced using IT tools in supply chain?
Strongly agree

Agree

Neutral

Disagree

Strongly disagree

25. Lead time and the costs associated with it can be reduced to a considerable amount
using IT tools to make decisions do you agree to this statement?

Strongly agree

Agree

Neutral

Disagree

Strongly disagree

26. Do you agree that systems costs are better understood and reduced by implementing
supply chain IT tools.
Strongly agree

Agree

Neutral

Disagree

Strongly disagree

27. Do you agree that Profitability calculation is better done using the implementation
of IT tools in supply chain management?
Strongly agree

Agree

Neutral

Disagree

Strongly disagree