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Go to DTNAConnect.
Add domain URL to Compatibility View settings. Tools Compatibility
View settingsAdd
Login to ServiceLink.
Download SlinkSupportInstallSetup.msi and save. It is essential that
you save the file to your Desktop or Documents or Downloads folder.
Once completed close ServiceLink in IE. Close all open browser
windows.
Install SlinkSupportInstallSetup.msi from the saved folder. Do not run it
directly from the browser.
Go to DTNAConnect -> ServiceLink
Start ServiceLink
When you are asked, if you would like to update, follow the prompts to
install these important updates
Under protocol settings CAN is disabled and will not be visible for NonCascadia.
All three protocols are available for Cascadia Pre-OBD16 to select.
Under Baudrate settings: Default will be Auto. User can select either
250K or 500K for forced communication speed.
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Note:
ServiceLink 4.94 will NOT support Freightliner Cascadia Model
Year 2017 (OBD16) and later, DiagnosticLink 8.03 or higher is
required.
ServiceLink 4.94 will NOT support the CGW02T ECU. This ECU
may be equipped on Model Year 2017 and later M2, SD,
Coronado, and WST vehicles. DiagnosticLink 8.03 or higher is
required.
The Nexiq USB-Link1 and 2 are the only supported adapter devices by
the Dealer Help Desk (DHD). For other adapters (i.e. Dearborn and
Noregon): The DHD will provide limited support to ensure that
ServiceLink is functioning as expected. If it is determined that the
adapter is the issue, users will need to contact the appropriate provider
for further assistance.
IE8 (Internet Explorer 8) 64-bit users will need to open up a 32-bit
browser window
o The following are recommended for best results:
Upgrade Nexiq USB-Link driver to 9.5.0.1 or Nexiq USB-Link 2 driver to
2.1.0.12
o Available in ServiceLink: -> Admin -> Download -> Download
Nexiq USB-Link Dual CAN driver
o REMINDER: Administrative Rights are required for proper
download and installation of Nexiq USB-Link driver.
o USB-Link Adapter Settings must be updated when the Nexiq
Driver is updated.
IE11 is recommended for Windows 7 OS
Remove browser cache and cookies.Close all browser
windows other than ServiceLink before starting a flash and
during a flash.
If you do not have administrative rights on your workstation and are unable
to install this version, contact your IT department. Windows 7 and Vista users
may see a dialog box indicating that install files are in use. If this occurs,
click the continue box and the upgrade will continue successfully. When you
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continue to ServiceLink and are asked if you would like to update, follow the
prompts to install these important updates. Please contact the Dealer Help
Desk at 855-639-8680 or at Dealer.HelpDesk@Daimler.com if you encounter
any problems.