1.

) Define communication
: the act or process of using words, sounds, signs, or behaviors to express or e
xchangeinformation or to express your ideas, thoughts, feelings, etc., to someon
e else
: a message that is given to someone : a letter, telephone call, etc.
: the ways of sending information to peopleby using technology
-Merriam
: the imparting or exchanging of information or news.
: means of connection between people or places, in particular.
2.) Illustrate the communication process
There are 8 steps or elements of communication process, these are:
1.) Developing idea by the sender
- In the first step, the communicator develops or conceptualizes an idea to be s
ent.
2.) Encoding
- Encoding means converting or translation the idea into a perceivable form that
can be communicated to others.
3.) Developing the message
- After encoding the sender gets a message that can be transmitted to the receiv
er.
4.) Selecting the medium
- Medium is the channel or means of transmitting the message to the receiver.
5.) Transmission of message
- In this step, the sender actually transmits the message through chosen medium.
6.) Receiving the message by receiver
- This stage simply involves the reception of sender s message by the receiver.
7.) Decoding
- Decoding is the receiver s interpretation of the sender s message.
8.) Feedback
- The final step of communication process is feedback. Feedback means receiver s r
esponse to sender s message.
3.) Types and labels of communication
http://www.ehow.com/about_4761336_four-types-communication.html
Four types of communication
1.) Interpersonal Communication
- Interpersonal interaction, some times referred to as dyadic communication, usu
ally occurs one-on-one or between a limited number of people.
2.) Small Group Communication
- Much of our professional life takes place in small groups, as we often play a
role in work teams, committees, boards or other collections of people. However,
simply working alongside three other people does not technically qualify you as
a small group.
3.) Public Speaking
- Since before 500 BC, people have used public speaking as a means of persuasion
. Today, public speaking continues to thrive as the dominant form of communicati
on in several facets of society---religion, education, politics, government and
law.
4.) Mediated Communication
- Mediated communication includes messages that pass through a channel outside o
f the sender and receiver. Example, mass media (radio, television, film) as well
as digital devices (smart phones or computers). This includes identifying the b
est way to reach an audience and stand out among the flurry of competing message
s.
* Becoming a Competent Communicator
-To improve communication competence, you must be motivated to alter current way
s of communicating, learn more about the communication process and develop skill

s by putting your knowledge into practice. Not only will you be able to "send th
e right message," you will also better understand the messages you receive. The
end result is increased self confidence and stronger relationships that improve
both your professional and personal life.*
4.) Communication models
communication models
5.) Importance of communication in business?
-Communication is not just important for business. It is essential for the very
existence and operation of any business or any other organized effort.
-Business managers spend most of their time communicating, that is talking, list
ening, writing and reading. Higher the level of management, greater the time spe
nt on communicating. The ability to communicate well is essential for their succ
ess.
- Good business communication is essential for building a team that will make a
business a success.