Spark the future.

May 4 8, 2015
Chicago, IL

BRK2146

Getting Started with Skype for

Business Online Voice and Audio
Conferencing
Bill Verthein Engineering Voice
Portfolio

Agenda
ExpressRoute for Office365
Cloud PSTN Conferencing
Cloud Voice

Service Triad:
Cloud, Interconnect, Enterprise

Service Triad

Enterprise Network
Wired & Wireless
Cross facilities WAN

Interconnect
MPLS
Metro Ethernet
Direct Internet

Office 365
Collaboration
Communication

Microsoft Global Cloud

Microsofts global datacenter footprint

Microsofts network is one of the three largest in
the world
AMSTERDAM
DES MOINES
QUINCY

ExpressRoute
Partners

BEIJING

CHICAGO

JAPAN

DUBLIN
INDIA

CHEYENNE

BOYDTON

AT&T SAN ANTONIO

British Telecom
Colt
Equinix
Internet Initiative Japan (IIJ)
Level3
Orange
SingTel
Tata Communications
Telecity Group
Telstra
Verizon
n+ servers
100+ Datacenters

SHANGHAI
HONG KONG

BRAZIL

SINGAPORE
AUSTRALIA

in over 40 countries 1,500 network agreements and 50 Internet c

*Operated by 21Vianet

Microsoft Global Real-Time Media Delivery

Using global insight and software adaptation to provide highest quality media
Network
everywhere

38%

Global
International Calling Minutes
carried on Skype

Smarter Endpoints
Continual improvement of media stack
based on unmatched experience and
telemetry

Faster Optimization
Enhanced SDN solutions to automate
network
diagnostics and configuration
Ongoing management and network
infrastructure product delivery from
Partners

Cloud/Enterprise
Interconnect

How do networks connect?

MPL
SWA
N

Office 365
Services on
ExpressRoute

ExpressRoute router

Other Network Routers

Customer
Datacenter

Microsoft
Datacenter

Network
Facility

Where companies connect

their networks together
Where Internet network
providers connect
Leased by a network
operator
Meet Me Location
Co-location facility
Telco facility

Office 365 Networking

Microsoft Datacenter

Office 365
Services on
ExpressRoute

Customer Site 2
Customer Site 1

Office 365
Services
Require
Internet

MPLS VPN
WAN
Customer
Datacenter

Internet Co-lo

Azure services

Public
internet
Primary
connection

Alternate
connection

An alternative to the
public Internet
connection
Premium network
connection to Microsoft
datacenters
Private networking for
primary Office 365
workloads
Predictable
performance with
managed connectivity
SLA of 99.9% for
availability

ExpressRoute for Office

365

Microsoft Datacenter

Customer Site 2
Customer Site 1

EXP

TE
U
O
SR
RES

Office 365
Services
Require
Internet

MPLS VPN
WAN
Customer
Datacenter

Office 365
Services on
ExpressRoute

Internet Co-lo

Azure services

Public
internet
Primary
connection

Alternate
connection

Predictable performance profile

Predictable performance
With ExpressRoute you have dedicated bandwidth,
traffic goes over managed infrastructure
Control over network routing and number of routing
hops,
and by implication control over network latency
No congestion with public Internet customers

Performance considerations
Capacity planning is still required
Depends on the network capacity you have from
user locations to the Microsoft network
Network distance, routing path and DNS must be
carefully planned for ExpressRoute

Customer

General Availability details

Pre-requisites for deploying very soon after
GA
Azure qualification criteria from MSDN
Azure ExpressRoute subscription is required, but no additional Microsoft
subscription is required
Service engagement with an ExpressRoute connectivity provider is required
Customers should already have either a managed VPN WAN or co-located
networking planned

ExpressRoute is highly recommended for

ensuring optimal real-time media

Cloud Audio Conferencing

Office 365 Audio Conferencing

via Audio Conferencing Providers (ACPs)

Current Offering
Customers sign-up with Audio Conferencing providers (ACPs): PGI, Intercall, BT, more to
come
Provide audio conferencing (dial-in/dial-out) in Office 365.
Native integration with Skype for Business & Outlook
Configure tenant to import/export ACP information for users

Ongoing Quality Improvements

Improve end-to-end availability and reliability in collaboration with partners
Focus on network redundancy, system telemetry & support processes

Office 365 Audio Conferencing

via native Cloud PSTN Conferencing

Underlying audio conferencing service

Skype for Business in Office 365 (Initial Offering)
Skype for Business Server (Future)

Great conferencing integrated into Skype for

Business
PSTN dial-in & dial out through conferencing service
Simple signup with number provisioning
Assigns bridges when a user is provisioned / meeting is scheduled
Releases to US based tenants first

Cloud PSTN Conferencing in Office

365
Easily accessible audio
conferencing for Office 365
Audio Bridging
users
AVMCU

AVMCU

Office 365
ACP MCU

Signaling
Media

Skype for Business User

Microsoft
Audio Conferencing Service

PSTN
Partner

3rd Party
Audio Conferencing
Provider

PSTN
PSTN
Phone
Caller

Cloud PSTN Conferencing in Office 365

Initial Offering: GA Fall
2015
US-based tenants only
Onboarding through Office 365
Simple sign-up, with automated TN provisioning
Dedicated TNs assigned to each tenant
PSTN dial-in to LYO meetings with domestic and
international TNs
5-7 digit Static Conference IDs
Integrated with meeting scheduling in Outlook,
OWA, Rich Client (Meet Now), Web Scheduler
Anonymous join over PSTN

Experience Walkthrough
Rachel Perez
Location: USA
Frank Spokane
Location: USA

Raul

Jane

IT-Admin
Location: USA

Meeting
Organizer
Location: USA

Attendees

Shirmay Chang
Location:
Australia

Raul is the IT admin at Contoso, which has been using Office

365 for Exchange and SharePoint. He decides to add
meetings for his users.
Jane, an employee at Contoso, usually has meetings with her

Rachel Perez
Location: USA

Frank
Spokane
Location: USA

Larry

Jane

IT-Admin
Location: USA

Meeting
Organizer
Location: USA

Shirmay Chang
Location:
Australia

Attendees

Raul buys the add-on in Office 365 and

starts assigning licenses to Contosos
employees.

Cloud Audio Conferencing

The most comprehensive plan for enterprises that
need meetings with audio conferencing capabilities.

Raul buys
the add on
from the
Office 365
admin
center

$X.00

Jane Smith

Raul
provisions a
license to
Jane to
enable her
to have
meetings

Skype Meetings for

Business
The most comprehensive plan for
enterprises that need meetings with
audio conferencing capabilities.

Cloud Audio Conferencing

DISPLAY NAME

Jane gets
assigned a
conference
bridge
automatically
She can now
schedule
meetings from
Outlook that
will include
PSTN

PROVIDER
Microsof
t

DIAL-IN NUMBER(S)

CONFERENCE ID

Rachel Perez
Location: USA
Frank Spokane
Location: USA

Raul

Jane

IT-Admin
Location: USA

Meeting
Organizer
Location: USA

Attendees

Shirmay Chang
Location:
Australia

Jane is able to schedule her meeting with people

joining from within the organization, as well as
outside the United States.

Jane clicks on
Scheduled
Meeting in
Outlook and
her conference
bridge details
are populated
into the invite.

janes@contoso.com

Outlook Desktop
Client
+14258290012 (USA Redmond) English (United States)

Shes ready to
go!

515898

Microsoft Cloud PSTN

Service

PSTN Connectivity
in Office 365

GLOBAL CALLING FOR OFFICE

365
CUSTOMERS

Cloud PSTN
connectivity

Inbound and outbound PSTN calling via

O365
Includes DIDs and number porting
Available in US in 2H 2015, followed by
countries in Western Europe in 2016

On-premises PSTN
connectivity
Hybrid PSTN topology uses Skype for
Business Cloud technology to connect to
existing on premise PSTN trunks and
PBX assets

Online

Enterprise
Voice in
Office 365
PSTN
services
provided by

Hybrid

User hosted
in Office 365
Customer
PSTN
services
integrated

On Premises

End-user
features &
customer
PSTN services
integrated onpremises

Cloud Voice
Two core parts always in the cloud
- Cloud-based call control for end-users
- Tenant admin user experience for IT Pros
ExpressRoute

Public
Internet

Customer
Premises

Office 365

Cloud-based Call Control

Initial Offering: Fall 2015
US-based tenants only
Call hold/retrieve, Transfer, forward, simul-ring
Team call, delegation
Qualified IP Desk Phones
Mobile clients with PSTN calling
Voice Mail
Call History
Basic 911
Complete Tenant Admin Experience
Deterministic Networking with ExpressRoute (recommended)

Tenant Admin Experience

Tenant Admin Experience

Tenant Admin Experience

Cloud Voice & PSTN

Two options, not mutually exclusive:
- A Cloud PSTN Service delivered by
Microsoft (1)
Office (2)
365
- On-Premises PSTN Connectivity
ExpressRoute

Customer
Premises

Public
Internet

(2)

(1)

PSTN

Microsofts PSTN Service with Office

365

PSTN connectivity provided directly by MSFT

Focused on providing highest level of
customer experience across end-user &
admin
Will meet legal requirements as necessary to
participate in market.
Pricing, SKUs, etc., available in coming
months

Microsofts PSTN Service: Benefits

Cheaper and faster to get started
Pay one bill for all your communications
All the latest updates delivered automatically
Pick new numbers or port what you have
today
No need for any server software on-premises
Easier to administer

Cloud Voice with Microsoft PSTN

Service
Media
Signaling

Customer
Premises

Office 365
PSTN
Calls

PSTN

Cloud Voice with On-premises PSTN

Connectivity
Skype for Business Server deployed onpremises
Deployment integrated with Office 365 (split
domain)

Users log into Office 365, services delivered

from cloud
PSTN calls connect through on-premises
server

Cloud Voice with On-premises PSTN

Connectivity
Office 365

Server Pool
Signalin
g

Split Domain

Media

PSTN Calls
Existing
Telephony
Infrastructu
re

Customer Premises

PSTN

Complete your strategy for cloud

migration
Connect your existing SFB topology to the
cloud
Perform a network assessment for cloud
Evaluate end-user use-cases for PSTN
Know your contracts & interfaces for PSTN
services
Trial of Cloud Services will be coming this

Please Complete An Evaluation Form

Your input is important!

Multiple ways to access Online Evaluation

Forms:
1. CommNet stations located throughout conference venues
2. Via both TechReady Windows Phone and Windows 8.1 Event Apps
3. Via traditional TechReady Schedule Builder Windows Phone 7/8

Application
4. Via BYOD browser from any wired or wireless internet connection to
https://www.MyTechReady.com
Speaker Click Here
to Launch Video

For more information, please refer to CommNet

Relevant Sessions at Ignite

Tues

Wed

BRK314
The Voice of Skype for Business: An Overview
Jamie Stark
0
BRK216 ExpressRoute for Office 365 & other Network Connection
5:00PM
Paul Andrew
1
Options
3:15PM

10:45A
Choosing between Server, Online and Hybrid
BRK2200
M
with Skype for Business
3:15PM BRK3128

Ensuring Media Quality in Microsoft Office 365

Skype for Business

N427
S504

Marc Sanders; Thomas

Binder

S103

Aaron Miller; Sasa

Juratovic

E351

BRK318 Common Questions and Concerns about Skype Taimoor Husain; Aamer
S102
4
for Business
Kaleem
Thurs
Cezar Ungureanasu;
BRK412 Hybrid Configuration Deep-Dive of Skype for
3:15PM
Ramesh Narayanan; Vivek E450
9
Business
Bhatnagar
1:30PM

Join the conversation!

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