TROUBLESHOOTING Irregular UPS operation is most likely not an indication ofa fault but due to simple problems or distraction. Iti therefore adv'sable fo consult the table below carefully as it summarises information which is useful for solving the ‘most common problems, PROBLEM, POSSIBLE CAUSE ‘SOLUTION THE DISPLAY DOES NOT LIGHT UP (ON/OFF SWITCH NOT PRESSED Press the ONIOFF switch on the front panel MAIN CONNECTION CABLE MISSING Check that the power cable is connected comectly. NO MAINS VOLTAGE (BLACKOUT) Check that the power reaches the socket where the UPS is connected (try it with a table lamp, for example). INTERVENTION OF THE INPUT CIRCUIT BREAKER If present, reset the circuit breaker by pressing the button on the back of the UPS. CAUTION: Check that there is no output overload to the Ups, ‘THE DISPLAY IS ON BUT THE LOAD IS NOT POWERED THE UPS IS IN STAND-BY MODE Press the "ON" button on the front panel to power the loads ‘THE STAND-BY OFF MODE. IS SELECTED itis necessary to change mode. The STAND-BY OFF (emergency power supply) mode, in fact, only powers the loads in the event of a blackout NO CONNECTION TO THE LOAD (Check the connection to the load THE UPS IS OPERATING FROM THE BATTERY DESPITE THE PRESENCE ‘OF MAINS VOLTAGE THE INPUT VOLTAGE IS (OUTSIDE THE PERMITTED TOLERANCE RANGE FOR MAINS OPERATION Problem with the mains. Wait until the input mains voltage retums within the tolerance range. The UPS will automatically return to mains operation, INTERVENTION OF THE INPUT CIRCUIT BREAKER If present, reset the circuit breaker by pressing the button on the back of the UPS. | CAUTION: Check that there is no output overload to the Ups, THE UPS DOES NOT COME ON AND THE DISPLAY SHOWS THE CODE: A06, A0B ‘THE TEMPERATURE OF ‘THE UPS IS LOWER THAN oc Check the temperature of the environment in which the UPS is located: ift is too low, bring it past the minimum threshold (0°C), THE DISPLAY SHOWS THE FOLLOW CODES: L10, L11, FAY INPUT RELAY FAULTY Switch off and disconnect the UPS from the power supply and contact the support centre. ‘THE DISPLAY SHOWS ‘THE FOLLOW CODE: Loz CONTROL CARD IS NOT INSERTED CORRECTLY ‘Switch off and disconnect the UPS from the power supply and contact the support centre. 20PROBLEM, POSSIBLE CAUSE ‘SOLUTION THE BUZZER SOUNDS duce to fad to win he yeshod of 100% (or user tools te cave of ote AS) Tae DIsPLAY SHOWS | THELOAD APPLIED TO Ifthe display shows a lock: remove the load and switch the UPS off and back on again. ONE OF THE FOLLOWING | THE UPS IS TOO HIGH CODES: A54, F50, F51, F52, F55, L50, L51, L52 THE DISPLAY SHOWS ts THE FOLLOW Cobe, Agr | REPLACE THE BATTERIES | Contact the support centre for battery replacement, GATTERES MISSING OR [on to yariono wit or addlonl botoy choger h TTHEDISPLAY SHOWS, | geTTeRy BOX MISSING OR [pace of te ostares, check tat the Botery Box NOT CONNESTED. "| ser and connected tthe UPS conc THE BATTERIES ARERLAT THE UPSISWAITIGFOR | Wt uni he bates nave recharged o force pone TUE pIseuay sHowS | “e'garreRW VOLTAGE on manual by nln down te“OW baton fort oat oexoeea me ser | seconds THRESHOLD THE BUZZER SOUNDS CONTINUOUSLY AND THE DISPLAY SHOWS THE UPS IS If possible, disconnect the power to the load, switch the ONE OF THE FOLLOWING | MALFUNCTIONING; IT WILL | UPS off ang back on again; if the problem occurs again, ‘CODES: F03, FOS, F07, | PROBABLY LOCK SOON | call the support centre, F413, F21, F40, Fat, F42, F43 THE BUZZER SOUNDS CONTINUOUSLY AND. | THE TEMPERATURE OF THE DISPLAY SHOWS _| THE DISSIPATORS INSIDE ONE OF THE FOLLOWING | THE UPS IS TOO HIGH (CODES: Fo4, Log Check that the temperature of the environment in which the UPS is located does not exceed 40°C. THE BUZZER SOUNDS Continvousuy Ano | THERE SAFAULT ONONE| psconngct atte utes, switch the UPS off and back Tae DISPLAY SuOWs | 4 CRMORE OE THE | [oesainS. tect the ites one at te ey ONE OF THE FOLLOWING FS POWE! ih ane ty. ones: ran 133 THE BUZZER SOUNDS CONTINUOUSLY AND THE DISPLAY SHOWS ONE OF THE FOLLOWING ‘CODES: F60, LO3, LOS, L07, L413, L20, L21, L40, Lat, 142, 43, If possible, disconnect the power to the load, switch the UPS off and back on again; ifthe problem occurs again, call the support centre. THE UPS IS MALFUNCTIONING THE DISPLAY SHOWS Ont OF eae ort Swing | AREMOTE COMMAND IS_|1f unwanted, check the status of the command inputs on CobES: Cor, Gon Cos ACTIVE any optional contact card THE DISPLAY SHOWS | THE MANUAL BYPASS To exit manual bypass mode, press the ON+SEL ‘coz FUNCTION IS ACTIVE buttons at the same time for at least 4 seconds. ATTENTION ‘The UPS in caso of a pormanent faire wil be notable fo supply the load. To ensure total protection of A your equipment wo suggest you instal an ATS device (Automatic Transfer Switch) or an external automatic, by-pass For more information visi wwe: rielloups.com a| ALARM CODES Using a sophisticated sett-diagnosis system, the UPS is able to check its own status and any anomalies andior faults which may occur during normal operation and display them on the display panel, If there Is a problem, the UPS signals the event by showing the code Fautt ‘and the type of active alarm on the display (FAULT andior LOCK}, FAULT alerts can be divided into three categories: > Anomalies: these ar fe “minor” problems which do nat cause the lock of the UPS but reduce performance or prevent certain functions from being used. (CODE DESCRIPTION. A06 Sensor! temperature under 0°C ‘AB ‘Sensor2 temperature under 0°C. AS4 Load percentage greater than the user threshold set ‘AGI Replace batteries ‘AG2 Batteries missing or Battery Box missing or not connected ‘AGS Waiting for battery charging > Alarms: these are more critical problems than anomalies because, if they persist, they could cause the UPS to lock in a very short time, CODE DESCRIPTION Fo3 incorrect auxiliary power supply Foa Dissipalor overtemperature FO5 Temperature sensort faully FO7 Temperature sensor? faully Fit input relay faulty Fi3 Capacitor pre-charge faled F21 Capaciior bank overvattage F40 inverter overvotage Fat Continuous output volage F42 Theorrect inverter voltage F43 Trverier ndervolage F50 Overload: oad> 103% F51 Overload: load> 110% F52 Overload: oad> 160% F53 Shor cruit F55 ‘Wailing for load reduction to retum to verter F60 Battery overvoltage> Active commands: Indicates the presence of an active remote command. (CODE, DESCRIPTION. cot Remote control 1 (Switch On/Off) 02 Remote control 2 (load on bypass or manual bypass command) C03 Remote control 3 (Switch On/Off) C04 Battory test in progress: Lock LOCK alerts are normally preceded by an alarm signal and their scale leads to the power-off of the inverter and the load being powered by the bypass line (this procedure is excluded for locks due to serious, persistent overloads and short circuits), CODE DESCRIPTION Loz Control card isnot inserted correctly Los incorrect auxiliary power supply Loa Dissipator over temperature Los Temperature sensor! faully Lov Temperature sensor? faulty L10 Input fuse broken or input relay stuck (does not close) Lit Tnput relay faulty Li3 Capacitor pre-charge faled L20 Capacitor bank undervolage L2t Capaciior bank overvatlage L40 Inverter avervatage Lat Continuous output volage 142 Incorrect inverter voltage 143 Trverier ndervolage L50 Overload: oad> 103% L514 Overload: load> 110% 152 ‘Overload: load> 150% L53 Short eruit