12/09/2011

Body Language
Training

Your Name
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Objectives
At the end of this training session you will be able to:

Explain the important elements to consider

when interpreting Body Language
Identify the messages being portrayed by
yours and others Body Language
Apply your understanding of Body Language
to improve your communication style
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Body Language Problems

Their Signal
Interpretation
Our Signal
Interpretation
Awareness &
Imbalance
Attitude
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12/09/2011

Context

Culture

Clusters

Five
Cs

Consistency

Congruence

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Gestures

Arm Barriers

Palm Gestures

Handshakes

Hand & Thumb

Hand to Face

Eye Signals

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Arm Barriers
The Thumbs-Up Arm Cross is
The
One Arm Cross
is demonstrated
demonstrated
by taking
the crossedby
one
arm
coming
across
the
body
and
arm stance and then turning
the
touching
or
holding
the
other
arm.
thumbs vertically up.
The Self
crossed
gesture
is is
The
Handarm
Hold
gesture
The Self-Reassurance
crossed
arm
demonstrated
by
the
arms
being
neatly
demonstrated by a crossed hand
gesture
is
demonstrated
by
crossing
arms
folded
thehand
chestinside
to protect
the
gestureacross
with one
or across
and
holding
on
to
biceps
or
elbows.
heart,
lungsprotecting
and other vital
organs.
the other
the genitals.
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12/09/2011

Subtle Arm Crosses

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Palm Gestures

Open or Submissive

Dominant

Aggressive
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Handshakes
Both hands vertical

Hand palm down

Hand palm up

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12/09/2011

Different Handshakes

Hand Hug

Bone Crusher

Pull In

Push Away

Dead Fish

Fingertips

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Hand & Thumb Gestures

Steeple
Hands
Clenched
Hands
Rubbing
Hands

Grip Hand
at Back
Thumbs
Up / Out

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Hand to Face Gestures

6or How to Spot a Liar!

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12/09/2011

Hand to Face Quiz

1

Lying
Mouth
Cover

Lying
Nose
Touch

Lying
Ear
Rub

Lying
Eye
Rub

Lying
Neck
Scratch

Lying
Collar
Pull

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Chin & Cheek Gestures

Chin rests on open hand,
which is taking the full
weight of the head.
1

Closed hand resting on

cheek with index finger
pointing upwards.
2

Index finger points up the

cheek, whilst the thumb
supports chin.
3

Hand strokes the chin,

person leans forward
with
open body gesture.
4

Hand strokes the chin;

person sits back with
5 arms and legs crossed.
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Pupil Dilation

Negative or
Unhappy
Pupils Contract

Excited or
Happy
Pupils Dilate

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12/09/2011

The Gaze
If a person is being dishonest or keeping information from
you they will meet your eyes less than one third of the time
If they meet your gaze for more than two thirds of the time
it can mean one of two things
They find you interesting or
appealing
(the pupils will be dilated)

They are hostile to you and may

be issuing a challenge
(the pupils will be contracted)

To build good rapport with someone, your gaze should meet

theirs 60-70% of time

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Directed Gaze

Business
Gaze

Social
Gaze

Intimate
Gaze

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Eye Accessing Cues

A persons eye movement, shown as you face them
Visually
Constructed

Visually
Remembered

Auditory
Constructed

Auditory
Remembered

Kinaesthetic

Auditory
(internal
dialogue)

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12/09/2011

Bringing it All Together

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Objectives
At the end of this training session you will be able to:

Explain the important elements to consider

when interpreting Body Language
Identify the messages being portrayed by
yours and others Body Language
Apply your understanding of Body Language
to improve your communication style
www.trainerbubble.com