SIS (Service Information System) Web

Lesson 1 - Basics:
Basic Navigation, Utilities, Highlights, Product Identification

Lesson 2 Text Searches:

Parts Search, Basic Search, Advanced Full Text Search

Lesson 3 Universal Access Methods:

Product Structure, Document Structure, SMCS Code, As Shipped
Engine, Filter Search, Media Search

Lesson 4 Access Methods - Product ID Not Required (Admin

access): Similar Parts Search, NPR, Kits Information

Lesson 5 Access Methods - Product ID Not

Required (Admin Access):
Engine Perf. Specs., Flash Software Files, Injector Trim
Files, Repair Option BUILDER Data, Other Repair Process
Info., Service Forms

Intended for viewing as a MS PowerPoint slideshow.

Administered Access Methods

The access methods
included in this
presentation are
dependent upon the
users type and
profile modified by
their SIS Web
coordinator. The
links to these
methods do not
appear if they are not
in the users
assigned type or
profile.

Return to Index

type/profile)

(dependent upon

Engine Performance Specifications

Engine
Performance
Specs. provides as
shipped
performance
specifications and
test cell results.
Select the orange
link to access.

Engine Performance Specifications

The Engine Performance
Specifications provides engine
specifications and test cell
results.
Enter the Test Specification
Number or the Engine Serial
Number/Prefix and select
Specification.
OR
Enter the appropriate Serial
Number/Prefix and select Test
Result to display the desired
test cell results for that engine.
Return to Index

Flash Software Files

Select Flash
Software Files for
access to the Flash
Software Files
download site.

Flash Software Files

Filename Search

Enter the part number of the

Flash File into the Flash
Filename window. Do not
include the hyphen. Flash
filename format is 2408719 for
the actual part number 2408719. The flash filename
extension isnt necessary.

Flash Software Files

Filename Search

The Flash File will be displayed in orange

in heirarchial order. The top number is the
latest release. Select the orange filename
to download the Flash File. If the part
number entered has been replaced by a
new number, the new number will be
displayed. 240-8719 was CRB 247-2952.
2472952.fls(3) is a flash file for a machine.

Flash Software Files

Serial Number Search

Enter the serial number of the engine or

the machine into the Serial Number
window to access the latest Flash File for
that product. Enter C9 serial number
4ZF400 in the text window. Left click the
desired file to save the file.

Flash Software Files

Text File Search

If you are unable to find the

desired Flash File using the two
previous search methods, select
one of the two text files above
the Serial Number window.
Select vimsxref if you are
searching for a VIMS flash file.
Select readxref.txt for other
types of flash files. If you prefer
to view all available Flash Files
select View all Flash Files.

Flash Software Files

Text File Search

Select readxref.txt and then

select the orange readxref.txt
again located below the Flash
Files Available for Download.

Flash Software Files

Text File Search

Select the Internet Browser Edit

option and then select Find(on
this page) to open the application
that permits searching for text
within the readxref.txt flash file.

Flash Software Files

Internet Browser Find Text

Enter the model number, part number or a

keyword in the Find What text box and
select Find Next to search for text within
the open readxref.txt file. Enter 320C. The
first occurrence of the desired information
will be highlighted if it exists within the
document. You may enter the desired flash
file part number (no dash) into the Flash
Filename window and select search.

Return to Index

Injector Trim Files

Select Injector Trim

Files to access the
Injector Trim Files
download site.

Injector Trim Files

The instructions to access the Injector

Trim Files are available on the
download page.
Enter the injector serial number in the
Injector Serial Number text box and
select search. The Injector Serial
Number and the Flash File part name
are the same. Left click the appropriate
orange flash file to save the file.
Return to Index

Repair Option Builder

Select Repair
Option Builder Data
to access the
Repair Option
Builder Data flash
file site.

Repair Option BUILDER Data

The Repair Option
BUILDER is a
repair option
authoring tool that
uses specific
product files and
data files. The
product files and
data files are
provided by the
orange links.

Repair Option BUILDER Data

The Repair Option
BUILDER is a repair
option authoring
tool and uses
specific product
files and data files.
Click on the links to
access the product
files and data files.
See the Repair Option
BUILDER Data section
located in SIS Help for
additional details.
Return to Index

Other Repair Process Information

Other Repair
Process
Information is
provided to help
dealers operate
efficiently.
Select the Other
Repair Process
Information link to
access this
information.

Other Repair Process Information

Applied Failure
Analysis provides
serveral articles on
failed components.
Shop Review
provides examples
for maximizing
shop efficiency and
protecting stored
parts. Select the
desired subject to
proceed to the
Other Repair
Process
Information.

Return to Index

Service Forms
The Service Forms
area of SIS Web
provides common
Caterpillar Service
Forms for viewing
and for printing.
Select the Service
Forms link to
access Service
Forms.

Service Forms
Select English or
Spanish with the left
mouse button.
Portuguese forms are
available under the
fifth category of the
Spanish version titled
"Formularios de
Servicos Em
Portugues."
Then Select the
appropriate category
to download the
desired form. Service
Forms can be viewed
and printed with
Adobe Acrobat
Reader.

End of Lesson