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Show Criterias
Supplier visited
Company:
Supplier ERP ID
Location(s) audited:
Audit Date
City
Country
Role
Participants/List of Interviewees:
Name
Form
Role
Status: FR 1/14
300357919/FR1/001/01
Supplier Qualification
Result of On-Site Audit
Supplier visited
Company:
0
Summary
Audit Scope
(x)
1. Management
72%
2. Finance
80%
3. Quality Management
70%
4. Product Development
74%
5. Customer Relationship
75%
6. Supply Chain
71%
71%
71%
9. Information Systems
69%
10. Sustainability
65%
72%
10
Overall Impression
Excellent
Observations
Strength
Improvement Areas
Well Equiped
Form
Status: FR 2/14
300357919/FR1/001/01
0
0 Supplier Audit Questionnaire
Date:
Completed by:
Show/Hide
Management
Result:
72%
Adequate
1.1
1.1.01
How are managements responsibilities and accountabilities for the company's financial and nonfinancial objectives defined?
1.1.02
How can you demonstrate the involvement of the management related to maintain the Quality
Management System ( QMS ) and how do they review it?
1.1.03
How is the management involved and how do they promote the Continuous Improvement Process
(CIP) and do they support the needed resources?
1.1.04
Are all key functions staffed? (Provide organizational charts covering management, quality, and
engineering)
1.1.05
1.1.06
How does the company use benchmarks and competitor information to improve their competitive
position ?
1.1.07
How does the company determine current and future requirements and expectations of
Customers ?
1.1.08
1.1.09
What activities and measures are performed by management to improve customer and supplier
relations?
1.1.10
Does the supplier conducting management reviews which incl. KPIs ? ( OTD, IRR, ERR, warranty
costs, CSI, etc. ) ==> on regular basis !
1.2
People development
1.2.2
How does the company translate requirements from strategic business planning to specific Human
resources plan ? What is the professional development process?
1.2.3
1.2.4
1.3
Resources
1.3.1
1.3.2
Is personnel competent on the basis of appropriate education, training, skills and experience ?
1.3.3
Does the supplier ensure that responsibilities and authorities are defined and communicated within
the whole organization ?
1.3.4
1.3.5
Are the authorities of this representative defined and are they adequate to monitor, develop and
improve the quality management system ?
1.4
General
1.4.1
1.4.2
1.4.3
1.4.4
1.5
BU-specific Questions
1.5.01
BU-spec. Q1
1.5.02
BU-spec. Q2
1.5.03
BU-spec. Q2
Unacceptable
Minimum Requirements
Not Applicable
Mandatory
Assessor Comments
System in place
No such record for comparision
Yes
Yes
Training provid
System in place
System in place
x
Yes
X
X
system evident but not properly
documented
Yes
Yes
Yes
Yes
Yes
Yes
Needs improvement
0
0
0
Form
Status: FR 3/14
300357919/FR1/001/01
0
0
0
0
Show/Hide
Supplier Audit Questionnaire
0
0
Adequate
2.1
Finance
2.1.1
What is the suppliers turnover vs. the expected Oerlikon purchasing volume
(dependency ratio)?
2.1.2
2.1.3
Has the supplier currently or had they in the last five years experienced financial
difficulties?
2.1.4
What is the suppliers financial rating (D&B, Bank investigations, Credit reform)
resp. financial standing?
2.1.5
Are there any social / political / environmental risks that need to be considered ?
( Wars, Corruption, Poverty, natural disasters, diseases etc. )
2.2
BU-specific Questions
2.2.01
BU-spec. Q1
2.2.02
BU-spec. Q2
Form
80%
Unacceptable
Minimum Requirements
Not Applicable
Result:
Mandatory
Finance
Assessor Comments
OK
Ok
No difficulties
OK
ok
Status: FR 4/14
300357919/FR1/001/01
0
0
0
0
Show/Hide
Supplier Audit Questionnaire
Adequate
Unacceptable
70%
Quality Management
Minimum Requirements
3.1
Not Applicable
Result:
Mandatory
Quality Management
Assessor Comments
3.1.2
3.2
Process Control
3.2.1
3.2.2
3.2.3
3.2.4
3.2.5
How are statistical techniques and related tools integrated into the QMS?
3.2.6
What and how does the organization set targets for process improvement and
how are they measured ?
3.2.7
3.2.8
Do you have a formal Production Part Approval (PPAP) process to qualify and
get Customer approval for quality critical process or product changes ?
Document Evident
3.3
3.3.1
3.3.2
3.3.3
To what extent is the strategy and process for inspection and testing
documented, controlled and traceable?
3.3.4
3.3.5
Are the final tests made according to standards? Are test reports generated?
3.3.6
Does the inspection/test team have authority to liberate or not any product?
3.4
3.4.1
3.4.2
Does the supplier have a documented procedure for the effective storage time
of relevant data and is this according to Oerlikon requirements?
3.4.3
3.5
BU-specific Questions
3.5.01
BU-spec. Q1
3.5.02
BU-spec. Q2
8D monitoring
X
System in place
System in place
ok
Record evident
System in place
Yes
Yes
0
0
Form
Yes
Ok
OK
X
Status: FR 5/14
300357919/FR1/001/01
0
0 Supplier Audit Questionnaire
Date:
Completed by:
Show/Hide
0
0
Adequate
74%
Assessor Comments
4.1
4.1.01
4.1.02
Are design and development inputs relating to the product requirements defined, proved and
documented ?
Ok
4.1.03
4.1.04
Yes
4.1.05
Are multi-function project management techniques in place to effectively track and meet all key
event dates (i.e., quote programs, prototype material, tooling programs, sample submission dates,
and new product launch programs, etc.)?
Yes
4.1.06
Ok
4.1.07
Ok
4.1.08
Does supplier have prior use and knowledge of Design Failure Mode Effects Analysis (DFMEA)?
4.1.09
4.1.10
How are the design inputs and outputs defined and how are they documented?
4.1.11
Does the supplier have a documented procedure related to how the design is checked and
documented ?
Yes
4.1.12
How and when does the supplier realized the validation and the verification of the new or modified
designed products ?
4.2
4.2.1
Does supplier utilize technology road maps or planning tools to insure they will remain competitive?
Yes
4.2.2
Regularly updation
4.2.3
Yes
4.3
Intellectual Properties
4.3.1
How has the NDA (Non-Disclosure Agreement) been communicated and enforced throughout the
company and the supply chain?
Yes
4.3.2
How does the supplier guarantee that the NDA is effective in his company and on sub-supplier
side?
Yes
4.4
4.4.1
Has the supplier a lab or access to a lab with adequate and calibrated measuring equipment / tools
if required.
Yes
4.4.2
Is there any evidence that the supplier is truly embracing Advanced Product Quality Planning
(APQP) and not just doing paperwork?
Evident
4.4.3
APQP data
4.4.4
How well does the company's engineering capabilities match with the required profile?
Ok
4.4.5
Ok
4.5
BU-specific Questions
4.5.01
BU-spec. Q 1
4.5.02
BU-spec. Q 2
Form
Show Criterias
Unacceptable
Minimum Requirements
Not Applicable
Result:
Mandatory
Product Development
X
X
x
X
x
X
Status: FR 6/14
300357919/FR1/001/01
0
0 Supplier Audit Questionnaire
Date:
Completed by:
Show/Hide
0
0
Adequate
Unacceptable
Show Criterias
75%
5.1
5.1.1
What is the process for documenting and coordinating purchase orders, quotes and contracts to
ensure that order requirements are within supplier capabilities prior to order acceptance?
System in place
5.1.2
Procedure available
5.1.3
Are contracts revised formally with the supplier's customers in relation to the scope, price and
term?
Yes,Periodic review
5.1.4
Yes
5.2
Cost Management
5.2.1
Does the supplier have a cost reduction program which is extended to his sub-suppliers? Is cost
reduction passed along to customers?
Yes
5.2.2
Yes
5.3
Customer Services
5.3.1
5.3.2
5.3.3
5.4
5.4.1
5.4.2
Does the supplier have an acceptable complaint management process? For example 8D report, or
corrective action report, etc
5.4.3
5.4.4
5.5
BU-specific Questions
5.5.01
BU-spec. Q 1
5.5.02
BU-spec. Q 2
Form
Minimum Requirements
Not Applicable
Result:
Mandatory
Customer Relationship
x
X
x
X
x
X
X Yes
X
X
As per OG System
NA
Status: FR 7/14
300357919/FR1/001/01
0
0 Supplier Audit Questionnaire
Date:
Completed by:
Show/Hide
Adequate
Show Criterias
71%
Unacceptable
Minimum Requirements
Not Applicable
Result:
Mandatory
Assessor Comments
6.1
Supply Management ( SM )
6.1.1
By Audit
6.1.2
Iso certification
6.1.3
What method is in place to ensure supplier performance measurements and suppliers continuous
improvement process ( CIP )?
6.1.4
What partnering relationships have been established with Key Suppliers (Education and Training
also to be considered)?
No such record
6.1.5
Can the supplier provide a breakdown of full cost disclosure (material, labor, overhead) by part
number / product?
Ok
6.1.6
Yes
6.1.7
Is an acceptable documentation process in place and controlled with suppliers NDA, QA, etc.
Yes
6.2
Inventory Management
6.2.1
6.2.2
How are materials and products identified and traceable through the production and service
process?
Traceability evident
6.2.3
6.2.4
Satisfactory
6.2.5
6.2.6
Are the storage, production, final products and non-conform materials areas clearly separated and
identified?
OK
6.2.7
Yes
6.2.8
Does the supplier have VMI (Vendor Managed Inventory) or VCI (Vendor Consigned Inventory)
Capabilities?
Yes
6.3
Logistics
6.3.01
In which way do you measure your on-time-delivery ( OTD ) towards your customers?
Plan Vs Actual
6.3.02
Yes
6.3.03
Monitoring
6.3.04
What is the process to communicate progress and updated planned delivery times to your
customers including any delays ?
By mail
6.3.05
Yes
6.3.06
Close monitoring
6.3.07
Schedule adherance
6.3.08
Yes
6.3.09
Yes
6.3.10
How do you apply advanced logistical concepts (as Kanban, vendor managed inventory, XMLordering & invoicing , EDI) ?
6.3.11
6.4
BU-specific Questions
6.4.01
BU-spec. Q 1
Form
Status: FR 8/14
300357919/FR1/001/01
0
0 Supplier Audit Questionnaire
Date:
Completed by:
Show/Hide
Result:
71%
0
0
Adequate
Unacceptable
Minimum Requirements
Not Applicable
Mandatory
Assessor Comments
7.1
7.1.01
Is the company capable to handle the amount and the volatility of Oerlikon' demand?
Yes
7.1.02
Yes
7.1.03
Does a documented manufacturing process exist for unique product and is the company qualified
to live up to relevant special requirements (like tolerances, dimensions, extreme temperatures,
extreme pressures, etc.)
7.1.04
Is the shop floor equipped with lifting devices able to move our finished and semi-finished
products?
7.1.05
7.1.06
Yes
7.1.07
Is the shop floor equipped to handle all relevant media (air, water, industrial gases, liquids, etc.)?
Yes
7.1.08
Yes
7.1.09
Yes
7.1.10
Yes
7.1.11
Needs improvement
7.1.12
7.1.13
7.1.14
Ok
7.1.15
yes
7.2
7.2.1
Does the suppliers manufacturing equipment correspond with the supply requirement profile?
Yes
7.2.2
Does the company's manufacturing equipment correspond with the supply requirement profile?
Yes
7.2.3
Does the company have sufficient relevant engineering/assembly/manufacturing know how (e.g. in
mechanical, electrical, pneumatically engineering)?
Yes
7.2.4
What processes are in place to ensure that the equipment/systems/people/operators can meet our
requirements in manufacturing/testing/shipping?
7.2.5
What processes are in place to ensure that the equipment/systems/people/operators can meet our
requirements in design & engineering?
7.2.6
7.3
BU-specific Questions
7.3.01
BU-spec. Q 1
7.3.02
BU-spec. Q 2
Form
Record evident
Ok
X Yes
Status: FR 9/14
300357919/FR1/001/01
0
0 Supplier Audit Questionnaire
Date:
Completed by:
Show/Hide
Result:
71%
Adequate
Unacceptable
Minimum Requirements
Not Applicable
Mandatory
Assessor Comments
8.1
8.1.1
No
8.1.2
BCP availble
8.1.3
If required
8.1.4
8.1.5
RT80: Counting from the time when an Estimated Maximum Loss scenario (EML) occurs, how long
time does it take for you to recover to an 80% supply capability of the goods we are buying from
you ?
8.1.5.5
8.1.5.6
8.1.5.7
8.1.5.8
8.1.6
Are all necessary acceptance criteria met by your alternative suppliers in case your original/main
supplier's location is hit by a disturbance?
8.1.7
8.1.8
Have you identified the person whom to contact around the clock Oerlikon in case of a major
disturbance occurs?
8.1.9
Do you have the insurance company's survey report including the Estimated Maximum Loss (EML)
scenario?
Form
Yes
X
X
NA
N/A
Adherance strongly
yes.
N/A
Status: FR 10/14
300357919/FR1/001/01
0
0 Supplier Audit Questionnaire
Date:
Completed by:
Show/Hide
Information System
Result:
69%
Adequate
Unacceptable
Minimum Requirements
Not Applicable
Mandatory
Assessor Comments
9.1
9.1.1
What kind of office software are you using and how are you supporting available market
standards?
9.1.2
Does the supplier use any ERP (Enterprise Resource Planning) Software?
9.1.3
9.1.4
Does the supplier provide any electronic configuration support to your customers?
Yes
9.1.5
Does the supplier use any software support to manage the maintenance of you machines, test
equipment and tools?
Yes
9.1.6
9.2
Development Tools
9.2.1
Which engineering software are you using and how are you supporting available market
standards?
9.2.2
How are you supporting the electronic transmittal of engineering results (bill of material, drawings)?
9.3
9.3.1
Does the supplier use any kind of internet platforms to communicate with your business partners?
9.3.2
What kind of testing software are you using and what possibilities do you provide to submit test
records?
9.3.3
9.4
9.4.1
Is a procedure implemented ensuring the archiving of critical business documents for a sufficient
period of time?
9.4.2
Are there measures in place to ensure no loss of critical business data on a frequent basis?
9.4.3
Is a procedure installed ensuring that quality records are maintained to demonstrate effective
operation of the system.
Form
Oracle
using excel.
Not evident
x
X
N/A
Status: FR 11/14
300357919/FR1/001/01
0
0 Supplier Audit Questionnaire
Date:
Completed by:
Show/Hide
Adequate
Unacceptable
Mandatory
65%
Assessor Comments
10.1.01
Certified
10.1.02
Is the supplier in compliance with relevant applicable environmental laws and regulations?
For example RoHS, WEEE, REACH, CE, etc
Followed
10.1.03
Has a senior manager been given the responsibility for managing environmental issues?
10.1.04
Has the company identified its significant environmental aspects, and introduced suitable controls
to prevent or reduce their impact?
Maintained
10.1.05
If relevant, are the environmental aspects of products and services considered at the design stage,
with actions taken to eliminate or where this is not possible reduce impacts?
Procedure evident
10.1.06
Employees have defined environmental responsibilities, and have received suitable training?
10.1.07
Does the supplier have a continuous improvement program for its environmental performance?
10.1.08
Does the senior management team conduct regular management reviews to assess the companys
environmental performance?
Annualy
10.1.09
Does the company have a programme to ensure that their key suppliers are encouraged to reduce
their environmental impacts, and ensure legal compliance?
Needs improvement
10.1.10
Are wastes that are stored, treated, or disposed of on-site managed in properly designed facilities
that will prevent future environmental impacts?
10.1.11
Does the supplier have a program to identify, evaluate and control workplace exposures to
chemical, biological and physical agents (e.g. chemical fumes, noise, dust, mold) at or below levels
established as safe by applicable laws and regulations?
Does the supplier have a program to provide and require the use of personal protective equipment
when safety hazards and workplace exposures cannot be controlled by other means?
No such plan
10.2
Social
10.2.01
Has a senior manager been given the responsibility for managing social policy issues, and
understand their role?
Yes
10.2.02
How well are young workers protected, and child labor prevented
Yes,system in place
10.2.03
Routene checkup
10.2.04
Ok
10.2.05
10.2.06
Open reviews
10.2.07
Improvement required.
10.2.08
Yes
10.2.09
10.2.10
How well does the supplier ensure that employees received adequate compensation?
Best in industry
10.2.11
How well are key suppliers being encouraged to apply the expectations set out above in 5.2.1 5.2.10?
improvements communicated
10.3
Ethics
10.3.1
Does the supplier have an ethic policy and is this policy in according with the Oerlikon values ?
Yes
10.3.2
What processes are in place to ensure that the policy is being implemented ?
10.3.3
Is there any claim or lawsuit against your company or its employees with regard to compliance or
ethic issues?
10.3.4
10.4
BU-specific Questions
10.4.01
BU-spec. Q 1
10.4.02
BU-spec. Q 2
10.4.03
BU-spec. Q 3
Form
Show Criterias
10.1
10.1.12
Minimum Requirements
Result:
Not Applicable
Sustainability
X
X
No
need improvement
Status: FR 12/14
300357919/FR1/001/01
Completed by:
1.
2.
3.
4.
5.
Type of Machine:
CNC
VMC
Capacity:
Years old:
1.
2.
3.
4.
5.
1.
2.
3.
4.
5.
Form
Status: FR 13/14
300357919/FR1/001/01
For each section you can define 15 additional questions for your specific BU.
Leave the excess cells empty, if you don't fill in all 15 questions per section.
Reference ID
English
Chinese
Do no change!!!
1.5.01
1 Management
BU-spec. Q1
1.5.01.1
1.5.01.2
1.5.01.3
Answer 1 - 1.5.01.1
Answer 2
Answer 3
1.5.01.4
1.5.02
Answer 4
BU-spec. Q2
1.5.02.1
1.5.02.2
1.5.02.3
Answer 1
Answer 2
Answer 3
1.5.02.4
1.5.03
Answer 4
BU-spec. Q2
1.5.03.1
1.5.03.2
1.5.03.3
Answer 1
Answer 2
Answer 3
1.5.03.4
1.5.04
Answer 4 - 1.5.03.04
1.5.04.1
1.5.04.2
1.5.04.3
1.5.04.4
1.5.05
1.5.05.1
1.5.05.2
1.5.05.3
1.5.05.4
1.5.06
1.5.06.1
1.5.06.2
1.5.06.3
1.5.06.4
1.5.07
1.5.07.1
1.5.07.2
1.5.07.3
1.5.07.4
1.5.08
1.5.08.1
1.5.08.2
1.5.08.3
1.5.08.4
1 Management
German
1 Management