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BSBMGT605B Provide leadership across the organisation

BSB60407 Advanced Diploma of Management


ASSESSMENT

Student Name:

Student ID No:

Group Student Name:


(other member of
Group)
Trainer/Assessor
Name:

Term and Year:

Term 2B, 2016

Course:

BSB60407 Advanced Diploma of Management

Unit Code and Name:

BSBMGT605B Provide leadership across the organisation

Overview of Assessments
Assessment Method

Assessment Number and


Description

Project scenario, Case Study

Assessment 1

Project scenario, Case Study

Assessment 2

Project scenario, Case Study

Assessment 3

Project scenario, Case Study

Assessment 4

Assessment Mapping
Elements: 1
Performance Criteria: All
Elements: 2
Performance Criteria: All
Elements: 3
Performance Criteria: All
Elements: 4
Performance Criteria: All

In this Unit of Competency, to achieve the overall grade of Competent a student must satisfy all
assessment items AND must satisfy all Elements and Performance Criteria.

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BSBMGT605B Provide leadership across the organisation

Assessment 1: Communicate organisational mission and goals

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BSBMGT605B Provide leadership across the organisation

Performance objective
Candidates will demonstrate knowledge and skills required to communicate
organisational mission and goals.

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BSBMGT605B Provide leadership across the organisation

Assessment description
Using the workplace scenario information provided, you will address expectations of an
organisation to investigate incidents in accordance with legal and organisational
requirements. You will also address expectations to communicate organisational mission
and goals to internal stakeholders.

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BSBMGT605B Provide leadership across the organisation

Procedure
1. Review the simulated business documentation, including policies and procedures, in
the Appendix 1 Max Lionel Realty. Review templates contained in Appendix 2
Templates for possible use or adaptation in completing assessment task
requirements.
2. Review the information in Scenario 1 below. and fill out an incident report in
connection with the WHS incident. Complete a risk assessment based on the
information provided by the HR Manager. Update the organisational risk register.
3. Review the information in Scenario 2 below and prepare a presentation on the
managers WHS responsibilities. Ensure you:
explain the organisations mission, values and strategic directions
explain the link between the organisations objectives, standards, relevant
legislation and the responsibilities of managers and agents for a safe
workplace
state expectations of managers in a way designed to build commitment and
support by managers; use persuasive language and deploy an appropriate
leadership style
use appropriate media to achieve objectives of presentation.
4. Deliver presentation.
5. Submit documentation as per specifications below.

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BSBMGT605B Provide leadership across the organisation

Scenarios
Scenario 1
You are the Operations General Manager at Max Lionel Realty (MLR). You are
responsible for the day-to-day running of the company. You oversee the coordination
of activities that occur within the Residential, Commercial, and Investments branches
of the company. You are responsible for overseeing projects which affect operations of
the organisation as a whole. You work with the HR manager to coordinate systems
and projects to achieve cooperation and coordination across the company.

WHS Incident
A WHS incident recently occurred at the Commercial office of Max Lionel Realty.
Although it is the Commercial Managers responsibility to investigate WHS incidents,
they have not done so. You decide to step in. In accordance with the recently
implemented WHS management system you must:
investigate incidents
complete an incident report
perform risk assessment
update risk register.

The records you create of the incident need to be submitted to the HR Manager
(assessor) for storage as per records management policy.

Details of the incident


Last Wednesday, a client, who was running late decided to leave through the

emergency exit and stairwell, falling and breaking her wrist.


The exit door was blocked by boxes of paper.

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Scenario 1 (continued)
One of the agents heard calls for help, managed to open the exit and help the

client.
Not realising what had happened, or the seriousness of the accident, the agent

criticised the clients high heels, implying that such a thing would never happen
to a man. Any sensible woman would take the lift.
The client was humiliated.
The client was taken to the Royal Womens Hospital by ambulance.
She is threatening to sue MLR for injuries, loss of income and mental trauma.
Another agent noticed a strange odour and an oily substance on the stairwell.
This agent reported the incident verbally to the Commercial Realty Manager.
This incident has only just become known to the HR manager, who has been

contacted by both the clients lawyer and the Office of the Human Rights
Ombudsman.
Several incidents in which managers have failed to undertake WHS management

system responsibilities have occurred recently. For example, record-keeping has


been incomplete.
Consultation with agents, WHS committee meetings not occurred.
The organisations original target was to reduce the number of WHS incidents by

25%; however, after initial success, enthusiasm for the system has worn off and
incident rates are only just lower than they were when the system was initiated.

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BSBMGT605B Provide leadership across the organisation

Scenario 2
You are the Operations General Manager at Max Lionel Realty. You have recently
investigated a serious WHS incident.
You have determined that the incident may represent a systemic breakdown in
compliance with the organisations WHS management system. This system has
only recently been implemented and clearly the requisite practices have not been
embedded.
Your legal and ethical responsibility is clear. You have a legal and ethical
responsibility as a manager to minimise workplace hazards. Moreover, in
accordance with organisational change management processes, you need to
ensure organisational support by regularly reviewing compliance and acting
immediately to intervene to ensure organisational objectives and minimise risk.
You need to ensure managers are aware of and comply with the following
responsibilities under the WHS management system and WHS legislation:
consult with agents on WHS issues to continually identify any potential risks
regularly conduct WHS committee meetings to address risk across the

organisation
regularly assess potential workplace hazards
act proactively to reduce risk
update the risk register.

You have decided to prepare a presentation to managers to ensure compliance.


Your objective is to ensure a smooth implementation of the WHS management
system. Accordingly, you dont want to single out or embarrass any one manager.
Rather, you want to ensure enthusiastic support by underscoring the importance
of implementation of the WHS management system with respect to Max Lionels
mission and organisational goals.
You will need to ensure you demonstrate and support ethical attitudes and
practices.

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Specifications
You must:
plan and deliver a presentation to managers
submit:

incident report, risk analysis and updated risk register


presentation notes, PowerPoint slides, etc.
Your assessor will be looking for:
interpersonal skills to communicate and inspire trust and confidence of others and

to ensure their cooperation and support


risk management skills to analyse, identify and develop mitigation strategies for

identified risks
knowledge of business ethics and their application
knowledge of leadership styles and their application
knowledge of legislation, codes and by laws relevant to the organisations
operations
knowledge of organisation mission, purpose and values
knowledge of organisation objectives, plans and strategies
knowledge of organisational change processes.

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