JAINUL ABIDIN KHAN

VMware and Windows Administrator

Mobile: +91 8722555333 / 9886455497
E-Mail: kkzainul@yahoo.com
SUMMARY:
12+ years of extensive experience in Windows Systems and Virtualization Design Implementation and
troubleshooting of mission critical IT systems assignments. Deploy, upgrade and manage systems,
including virtual infrastructure, hardware, software, networks, servers and peripheral equipment. Seeking
senior level positions in Virtualisation Project, IT Infrastructure Management with an organisation of repute.
Technical Expertise in Windows and VMware Platform

Skill Set
Virtualization Environment Management
Hands on experience in VMware 4/5.0/5.1/5.5 implementation Administration & troubleshooting.
Installation and up gradation of VMware ESXi servers and Virtual Centre server installation and configuration.
Resolve problems VMware Virtual Infrastructure
Installing, configuring and managing HA, DRS and FT, Vmotion and Storage Vmotion.
Physical to Virtual, Virtual to Virtual Migration through VM Converter
VM Deployment, Cloning, Template creation, Perform snapshot
ESXi command line troubleshooting
Windows Systems Administration
Installation/Decommission of Windows 2000/2003/2008 and 2012 Server administration skills including
configuration and problem identification/resolution
Working knowledge of Windows performance & memory troubleshooting
Active Directory Installation/configuring and troubleshooting AD/DNS/DHCP, server issue
Usage of remote connectivity tools like Terminal Services, PC Anywhere, etc.
Patch Management using BladeLogic and Shavlic
Good exposure to ITIL process like incident, change, problem and change management
Server Hardware Skills
Proficiency in installation & troubleshooting of Blade Server, Rack Servers, etc. viz. Dell, HP, IBM, and Cisco UCS.
OS installation and tools configuration, Hardware knowledge and troubleshooting experience on HP/DELL/IBM
servers.
HP rack & blade hardware experience including, DL380, DL360, DL580, DL385, DL585, DL785 Blade chassis,
Remote console configuration & management (ILO, DRAC and RSA) and HP SIM, iLO offline/online configuration.
Hands-on knowledge on various RAID technologies (RAID 0, RAID 1, RAID 5 etc.)
Driver up gradation, Firmware & BIOS up gradation and HP Proliant Support pack installation.

Certifications
VMware Certifications:
VMware Certified Professional Data Centre Virtualization (VCP550-DCV) Candidate ID: VMW-01476036H-00483340
VMware Certified Associate -Data Centre Virtualization
VMware Certified Associate Cloud / Workforce Mobility
VSP5 and VTSP5 certificate by VMware
Microsoft Certifications: Microsoft Certified Systems Engineer (MCSE). ID: 3069243
Cisco Certified Network Associate (C.C.N.A) ID: CSCO11193463
Websense WWS-101TCC-V7.0: WWS v7 Technical Certification
ITIL V3 foundation Exam Certified (Logica Internal)

Career Record
Wipro Technologies 1st Sept 2014 to 6 th May 2016.
Role: VMware and Windows Administrator L3 Support.
Client: JP Morgan
Supporting to JP Morgan, part of the VMware ESXi build team.
Building the ESXi servers and VMware clusters as per the standard checklist.
Building Windows and Linux VMs.
Decommission the Physical server and VMs

 Upgrading the ESXi 4.1 to 5.1, as per clients checklist and procedure.
Performing the P2V and V2V
Performing the Quality analysis as per standard.
Client: Shell
Supporting to Shell part of the Operational support team.
Supporting around 2000+ Amazon cloud VMs
Working on amazon cloud and supporting infrastructure.
Troubleshooting the incidents & problems reported on the servers. Provide the root cause analysis on the major
incidents/problems and handling escalation calls.
Managing the EC2 and instance of amazon cloud infrastructure
Snapshot, Backup & monitoring configuration and Management.
Client: Pitney Bowes.
Supporting to PITENY BOWS part of the engineering team.
Working independently on defining solution for a mid - complex projects or contribute to solution of a program.
Supporting around 3000+ servers around 400 ESX servers and 20 vcenter servers,
Our datacenter was located in US-KDCKings Mountain Data Center / TDCTempe Data Center/AustraliaSydney /VDCVocus
EMEA- /MDCMeerbusch /LDCLondon/India- NDCNoida
Was involved in Legacy OS migration project Windows NT/200/2003 to 2012 migration
VMware ESXi5.0 to 5.5 and Vcenter server Upgrdation project.

ACS a Xerox, Bangalore, India - 21st September 2012 to 28th August 2014.
Role: VMware and Windows Administrator L3 Support.
Client: Ralcorp, Heniz, Arrowpoint, Carmax, Beam, DCP, Zale, Scotts, Ingram Micro, Valeant.
Remotely Handling around 3000+ servers, Data centre located in Pittsburg and Dallas U.S.A. Part of Wintel team
Working with all types of Hardware HP, Dell, and IBM.
Installing and configuring Windows 2003/2008/2012 Servers.
Working with VMware 5.0 and 5.5 environment and up gradations.
Work on Change management , Incident Management, Problem Management based on ITIL framework
Knowledge on Memory dump analysis, fixing end user issues.
Building and configuring ESXi servers with 5.1 and 5.5 version, Vcenter and VM servers,
Upgrading Virtual centre from 5.1 to 5.5 and adding ESX hosts to 5.5 VC,
Migrating physical machine to virtual machine using P2V converter.
Working on Netbackup and Tivoli backup client related issue.
Patching Windows servers through Bladelogic tool.

LOGICA Private Ltd, Bangalore, India - 8th April 2010 to14th Sept 2012
Role: VMware and Windows Administrator L3 Support.
Client: British Council, BT Leads, UKPN, CEE, Citizens Advice,DCWW,GPMTE,GPT,
Haringey,IMO,JCB,Law Socity, Logica Internal,Logica IBS,Lotus,OFCOM,
Working as a Wintel Technical Consultant
Remotely Handling around 2000+ servers like Domain controllers, Terminal servers.
Virtual servers, ESX host for 25+ customers of Logica (UK) Data center. Bridgend and Watertown
Under Change Implementation Team. Providing L3 support for Wintel based design solutions for the client, which
includes design solutions for new site implementation, branch relocation, server
Working with all types of Hardware HP, Dell, and IBM.
Installation and Configuration of Windows 2003/2008 servers
Administration of AD, DHCP.DNS and IIS.FTP. And Terminal server installation and configuration.
Patching Windows servers through Bladelogic and Opsware as per customer request.
Project Manage the proposed solutions to meet targets, customer expectation, budgets and timescales
Worked on Remedy and CPMS tool which is used for Change Management, incident Management and Problem
Management.
Worked on backup tools installation and up gradation, such as Backup exec 10 & 11,12 and 2010 and 2012
Building and decommissioning the server as per Wintel standard checklist.
Installing and Configuring VMware ESXi servers
Creating VMware Cluster using DRS and HA and Creating VM from template and clone.
Converting Physical to Virtual Machine (P2V conversion)

IBM India Private Ltd, Bangalore, India 28th May 2009 to 5th April 2010
Role: VMware and Windows Administrator L3 Support.
Client: Disney
Remotely handling around 3000+ servers in (USA) Data center.
Worked on Service center tool which is used for Problem/Change Management.Meeting SLA as per the agreement
with the customer.
Generate Requests for Changes to resolve problem and errors.
Maintain the in-scope server operating system (Windows 2000/2003), management software and hardware.
Install operating system Windows 2000/2003 through RSA, DRAC and ILO.
Develop and maintain operational support procedures and store in an IBM Global Services database.
Coordinate in-scope server hardware service and Operating System support with the appropriate vendor.
Maintaining VMWARE ESX servers and VMs.

Veriton Software Solution. India, 1st Sep 2003 to 27th May 2009
Role: Windows Administrator.
Responsible for location Networks, Servers, Laptops, Desktops
Provisioning new servers, imaging; handling other daily routines; leading new deployments from systems
perspective by coordinating internal resources; performing systems backups and restore procedures.
Handling the complete installation, configuration & maintenance of Microsoft Windows Servers; designing the
Backup Strategy for sites and ensuring scheduled/unscheduled Backups as per backup plan and restoration;
managing Server, Domain, AD, User Rights, etc.
Conducting proactive checks with regards to Windows and Antivirus.

Scholastics
MBA from Sikkim Manipal University 2015
Bachelor of Arts (B.A) from (Karnataka University Dharwad) in 2002
Advance Diploma in Computer Hardware & Networking from Jetking Institute, Bangalore 2003.

Personal Dossier
Date of Birth

: 1st August 1980

Address

: Flat No 401, New No 01 Old No 23/1, 1st Cross 6th Main, Bismillah Nagar,

Nationality

: Indian.

Passport Number

: K7772583

Bangalore 560029, Karnataka, India