3.2 .LI Report

1.
ABOUT THE PROGRAM
Since January 2000, Diploma in Accountancy is a leading program in

Professional MARA College (KPM). DIA program aims to produce students who are
skilled in the fields of accounting and finance. To achieve vision 2020, this
program also helps to produce professionals from Bumiputera Malays students.
The duration to complete this program is three years.
All the professional MARA College (KPM) got MQA certification. To finish the
Diploma Programme students need to sit an exam at the end of the semester.
The core courses taken in KPM showed below:
Core Courses:
Financial Accounting 1 - 5
Business Mathematics and Statistics
Introduction to Business
Principles of Management
Micro and Macroeconomics
Entrepreneurship
Auditing
Taxation 1 & 2
Accounting Package (USB)
Accounting Information System
Management Accounting
Cost Accounting
Commercial & Company Law
Financial Management
At the end of two and a half years of scarifies student need to finish their
Industrial Training. So, after graduated from KPM students can achieve their
dreamed job based on the Industrial Training experience.
T.H. TAN AND ASSOCIATES | SITI HAFIZA NASRIAH BINTI MOHAMMAD

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1.2
OBJECTIVE/ PURPOSE OF INDUSTRIAL TRAINING

The fundamental objective of Industrial Training is to prepare students for
future employment. Industrial Training enhances the academic material studied

at College by allowing students to practice what they have learned and to
develop key professional attributes. Industrial training should provide an
opportunity for students to:
1.
Experience the discipline of working in a professional organisation
2.
Develop understanding of the functioning and organisation of a
business
3.
Interact with other professional and non-professional groups
4.
Apply accounting principles and skills
5.
Develop technical, interpersonal and communication skills, both oral

and written
Industrial training also gives employers an opportunity to assess future

employees. A demonstrated commitment and ability to take responsibility, make
sound decisions, and apply technical skills will be highly regarded. Industrial
training gives students an opportunity to evaluate future employers as well as
enabling informed decisions about the discipline and career paths to follow.

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Company back ground.

Perfect Biz Advisory Group (hereinafter referred to as PBAG) was
established in 1998. Since 2008, PBAG are providing a wide range of services
through our Group of Companies includes T.H. Tan and Associates, Perfect
Management Services, Perfect Advisory and C.H. Choo.
In todays fast-paced and rapidly changing environment, personalized
services with reliable teams and specialized areas of technical expertise tailored
to the business needs and objectives is a key to success. With an in-depth
understanding of business processes, along with hands-on experiences gained
through working on critical issues across a wide spectrum of industries, PBAG is
committed to provide you a value for money, high quality services in a seamless
manner to meet your unique business challenges. They pay attention to your
needs, study your business and effectively become part of your management
team.
With extensive business knowledge and hands-on industry experience,
PBAG can implement a broad array of solutions to help organizations capture
growth, improve financial performance and manage risk.
With a team of experienced, competent and highly motivated staff, they
ensure you have access to highly responsive professionals at all times. PBAG
provides services and solutions beyond the traditional auditing, accounting, tax
and secretarial functions. They deliver:
A focused and integrated range of services to entrepreneurs
Insight, confidence and winning formulas to our clients
Whatever professional services you need, you can count on PBAG to
provide the highest professional standards and to deliver on their promises.
PBAG head office are at Kuantan(Jalan Teluk Sisek) and they have two
branches at Raub and Mentakab.

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OUR SERVICES
Tax Planning and Advisory

Audit and Assurance
Corporate and Secretarial Advisory Services
Business Consulting & Accounting Services
Insolvency
Financial & Risk Management
Goods and Services Tax (GST) - new

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2.1
Company Details
Name of Company
T.H. Tan and Associates
Address
A-77, Jalan Teluk Sisek

25000 Kuantan
Pahang Darul Makmur
Telephone No.
09-515 8442/43
Fax No.
09-513 3151
Company
AF-0835
Registration No.
Type of Business
Accounting Firm
Status of Company
Sendirian Berhad
Owner
Cindy Choo
2.2
Company Organisational Chart

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Position
CEO&CO
Description
Management level
O
S1
S2
S3
A1
A2
A3
Senior
Senior
Semi senior
Semi Senior
Junior
Junior

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2.3
VISION AND MISSION OF THE COMPANY
VISION
Proactive in meeting our clients needs and solving their problem is our
focus.
Building a positive & highly performing team is our aim.
Assist our clients in their business and wealth growth is our purpose.
Growth together in profitability with our business associates are our goal.
MISSION
We are committed to be the Leading Business Consultant of choice
providing Quality Services & Solutions in the best interest of our clients.
3.0
OBSERVATION ON POLICIES/PROCEDURES/SYSTEM USED

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MANAGEMENT
The employments in Perfect Biz Advisory Group are in small group because
of all the activities in the company are computerised. This company hired
20 staff includes Chief Executive Officer (CEO) and Chief Operation
Officers (COO).In the job level structure the level of the staff divided by
two management level and non-management level.
In PBAG there is a variety of department are exist such as tax and
secretarial department, Accounting and audit department and SQL and
GST department. Every department are given job specification and every
staff has given their own case.
All the staff will be updated their schedule by using google calendar. Every
staff is compulsory to have their own email address and compulsory to
update their calendar every day. From the update staff will be more alert
about the deadline and new task.
Every morning there will be admin updates to remind all the staffs about
the new tasks and news. After the admin updates management will sit
together with the staff for the morning meetings to go through the
progress of their given case.
OPERATION
TAX PLANNING AND ADVISORY

Taxation Services
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PBAG taxation team comprises of group of professionally qualified tax

consultants to meet the increasing demand of tax efficiency services and
reduce your cost of running business.
Tax Audit
Tax audit is regularly carried out by the Inland Revenue Board (IRB)
officers to enhance tax compliance. It is intensified under the selfassessment system and may result in additional tax adjustments being
made and penalties being imposed. We provide three different types of
services to suit client needs:
1.
2.
3.
4.
Tax
Tax
Tax
Tax
Audit Preview Services

Audit Review Services
Audit Post-View Services
Investigation
PBAG can offer you our professional tax investigation advisory services
and give you the most invaluable support and guidance as to the Dos &
Donts during an investigation.
Tax Incentives
Our Government has been generous in giving a great number of tax
incentives such as pioneer status, investment tax allowance, reinvestment
allowance and more to the taxpayers.
Tax Compliance
PBAG also can assist you in registering tax file number and an employers
file number, preparation of tax computation and supporting schedules and
submission of tax returns. We are here to serve and help you in your tax
risk management.
Tax Advisory
The list of advices PBAG can render to you is inexhaustible. It ranges from
individual tax planning, capital gains versus business receipts, corporate
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tax planning, distribution of dividends, merger and acquisition, group relief

for tax losses, cross border transactions and lots more.
AUDIT AND ASSURANCE

The current business environment emphasizes on corporate governance,
risk management and greater transparency. This has led to requirements
for additional disclosures and the implementation of internationally
accepted financial reporting standards and statutory regulations.
PBAG audit and assurance services are specially designed for each
individual client, focusing on the critical areas and risks we help you to
identify your strengths and weaknesses which in turn will enable you to
position your business into success. PBAG services include:
1.
2.
3.
4.
5.
6.
7.
Statutory audits
Management & operational audits
Due diligence audits
Compliance audits & Systems audits
Advice on internal control systems
Acting as Reporting Accountants
Carrying out special investigations
Corporate & Secretarial Advisory services

The continuous changing of corporate environment as well as legislation
will cause many companies to face complicated rules and regulations. Our
team will ensure your compliance with the Companies Act, 1965 and all
relevant corporate legislation including timely submission of required
statutory reports. Our principal services include:

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1.
2.
3.
4.
5.
6.
Incorporation of Companies
Licensing Application Services
Conducting Company Searches/ Business Searches
Corporate administration and secretarial services
Provision of Registered Office Address
Providing comprehensive practical support and
guidance
to
directors
7. Ensuring compliance with requirements of regulatory authorities
and Companies Act, 1965
Business consulting & Accounting services
Adhering to international accounting standards, PBAG are able to offer you
accounting services of proven quality to ensure that your business stays
ahead in the extremely competitive commercial world. PBAG are also able
to provide fast, accurate and up-to-date accounts of your business by
using established accounting software. All aspects of financial and
accounting requirements are provided, such as:
1. Record-keeping of financial performance
2. Development and installation of accounting systems
3. Preparation of budget, management accounts & periodic financial
analysis
4. Reorganization of accounting departments
5. Provision of payroll services, contributions to EPF and SOCSO
De-registration & Winding Up Services

PBAG
liquidation
team
is
dedicated
to
assist
business
owners,
management, debtors and lenders to guide them through the liquidation

process with the assurance of compliance with the statutory requirements.
The approach is to complete the liquidation process in the most time
efficient manner and maximize the financial returns to the stakeholders.
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We can assist or act on your behalf under the following insolvency

appointment:
1. Pre-liquidation advisory
2. Members' voluntary winding-up
3. Creditors' voluntary winding-up
4. Winding-up by Court
5. Striking off the name of the company under the Companies Act
1965
FINANCIAL & RISK MANAGEMENT

Business financial & risk management
Business Succession Planning
Ensuring a smooth transition of ownership and the continuation of clients
businesses in the foreseeable future and include:
1. Restructuring of shareholders arrangement
2. Assistance in realization of clients business value
3. Advice on tax, legal and accounting implications
4. Advice on funding options
5. Company retention strategies
Directors Remuneration Package

Directed towards the top level of organizations, the services include:
1. Structuring Remuneration package
2. Individual tax planning

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Key Management Program

Directed towards the top management of organizations, the services
include:
1. Company retention strategies
2. Remuneration package structure
3. Assistance in implementation
4. Advice on taxation and accounting implications
5. Provision of funding solution for the scheme
6. Assistance in application for tax approval
Business Liability Management
1. Assessment of risk exposure related to companys indebtedness
2. Risk management strategy
3. Implementation
PERSONAL FINANCIAL & RISK MANAGEMENT
Personal Need Based Advice:
1. Education Fund Planning
2. Personal Risk Management
3. Business Risk Management
4. Investment Planning
5. Mortgage & Loan Planning
6. Retirement Planning
7. Estate Management Solution (Will & Trust)
8. Family Income Protection Planning
Onshore Wealth Management Trust
Provision of onshore trusts advisory services including:
1. Structuring and set up of trust
2. Selection of trustee(s)
3. Selection of trust assets
4. Purpose and function of the trust structure (include family trust)
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Charitable Planning Services

Provision of advice and solutions for charitable purposes including:
1. Setting up of private or approved charity trust
2. Creation of insurance trust as a form of charity
Estate Administration Services
Estate administration matters can be highly complex, work-intensive and
time consuming. The issues involved may appear simple but yet they are
tedious and complicated. The family member who is designated to deal
with the administration must possess a high level of accounting and legal
skills and the knowledge of both professions in order to manage the task
successfully. In the absence of such an ideal designate, it may be prudent
to engage an experienced and knowledgeable estate administration
adviser.
PBAG, through its professionals, has the track record and experience in
helping clients with the following administration and advisory matters:
1. The
impact
of
various
forms
of
ownership
on
the
estate
administration
2. Understanding the role of the executor/trustee
3. The length of a common probate or trust administration
4. The consequences of an estate without a will (intestacy)
5. The importance of detailed record keeping during the process of
probate
Goods and Services Tax (GST)

Our GST experts were trained by RMCD. PBAG would be able to assist
clients in this area. The services include:
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1. Understand and support your business in fulfilling the GST

requirement.
2. Provide GST implementation workshop.
3. Provide customized in-house GST implementation workshop and
training.
4. Provide
GST
support
and
consultation
on
pre
and
post
implementation.
5. Provide GST support and consultation on compliance process.
6. Review and e-filing of GST returns.
Accounting / Payroll Software
1. Provide SQL accounting / payroll software
2. Provide training on SQL accounting / payroll software
3. Provide one year support & maintenance
MARKETING
1. Flayers
Because of PBAG provides a lot of services there are a few flayers
release for every type of services.
a) Audit and Assurances
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Figure 3.1 the flayer for Audit and Assurance Services

b) Secretarial Services

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Figure 3.2 secretarial flayers for 1 st time attempt for secretarial

services
Figure 3.3 Secretarial flayer
c) Tax services

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Figure 3.3 flayers for Tax planner services

2. Clients staff company training

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Perfect Biz Advisory Group the leading company in GST service. To

help clients Company to understand GST in the proper way clients
company can rely on PBAG to give training to their staff.
3. Updates on the websites and social media
PBAG personally owned the Perfect Biz Advisory Group websites.
PBAG also have social media accounts to get attach with the clients
and Y generation to get to know PBAG itself. Clients can get updates
about the program and training conduct by PBAG by open the
websites and Facebook page.
Figure 3.4 PBAG website
FINANCE
The
basic
salary in PBAG
is RM 1500 for
the permanent
staff. But, during the probationary period the employee will get only
RM800 and if after three or six month for permanent staff month that
particular staff
shows a positive progression towards their works
management will reconsider the salary. It is compulsory for the company

to deduct their EPF and SOCSO because it has been written legislations
which are recognized in Malaysia. Annual bonus given depends upon
companys performance and employees work performance.
PBAG apply client referral scheme. For Sdn. Bhd. Cases involving package
services of secretarial, auditing, accounting and tax the commission are
based on how much the client taking the service of package from RM 50
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up to RM 180. But for tax cases of sole proprietor and partnership the
commission given RM 50 for each successful client recommended.
TECHNOLOGIES GAINED /NEW KNOWLEDGE

PBAG provides a lot of services to the clients. Therefore, company use
variety of software to provide best services to the clients. Those are
software use in the company:
1. Sage UBS
Sage UBS software is the prior software system use in the company.
Most of the permanent staffs have UBS certification. As a KPMIM
student I feel blessed when I get to know how the system works. It
is not a problem to use this software. All the staffs can access this
software in one time there is no limitation.

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Figure 4.1 UBS software login
2. Bizz Tax software

Bizz Tax is the software use by the company to compute tax for
clients company. This software can be link with e-filing LHDN
websites. All the staff in the company can access this software
without limitation.

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Figure 4.2 Company data entry before staff can access the company tax
data.
3. Secretarial 2000 software

Secretarial 2000 or S2000 are the strictest software. It is because of
this software contains a lot of clients company data. Four persons
only can access this software at one time. It is one of the type of
internal control system apply in PBAG. This software is use full for
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secretarial and audit department as an engine to have the clients

company data.
Figure
4.3
shows
maximum users allowed are 4

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Figure 4.4 documents generates for audit and tax purpose.
4. SQL software
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SQL software is very handy software. The accumulated amount are

directly includes GST amount. The software is GST friendly user.
Only the permanent staff can use this software freely. I am glad to
say that I got a chance to use this software before others trainee.
Figure 2.4 SQL sales documents
4.0
WORK EXPERIENCE/DECRIPTION OF TASKS

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1.
Filing
Filing is the best part of accounting steps. It is because clients will
give us their raw receipt without any sign of subject. From this
process I did help permanent staff to organise the raw material to
set them properly in the file. It will help me to double check the
mistake has been made before and it easier to find the missing
payment.
2.
Casting
In audit department casting is all about double check. Whether to
check the clients calculation or task from a staff who wants me to
double check their calculation. Actually, in accounting is more than
that. After the filing process casting is the most important part. I
need to be more particular and certain so that I did not miss out any
number in the receipt. In casting process I need to clarify the type of
payment has been made by clients before I go through with
preparing payment voucher.
3.
Preparing payment voucher

My first day in PBAG are preparing payment voucher. At first I do not
realised the important of preparing these payment voucher.
Although
its
take
some
time
to
understand
it
because
of
overlapping task but, I did realised it day by day. Preparing payment

voucher will help the accountant to key in transaction in the system
has been made by clients.
4.
Key in transaction
PBAG used variety types of system. In PBAG, we are familiar with
UBS and SQL. I am using UBS system most of the time. Its not
difficult for me to understand the system because of I need to get
my certification for UBS in semester four.
5.
Analytical Procedure (Vouching and Posting)

Our CEO said in the training hours that analytical procedure is very
important process. From this procedure we can detect unpleasant
transaction has been made by client. From my experience most of
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the time client only made human mistake. There is a time client
give us uncomplete general ledger account. In this situation I need
to made remarks so that auditor can call client to get the missing
account.
6.
Preparing Form E listing

Preparing Form E listing are more to taxation. We do need to
separate the Salary, allowance, EPF contribution and SOCSO
contribution. By preparing Form E listing its easy for accountants to
key in the grand amount in E-Filing.
7.
Training
All the staffs in every department in PBAG are compulsory to involve
in training session. There two types training in PBAG first learning
and teaching session and case study session. As an intern in
accounting and audit department I did involve in both training
session with other trainee.
5.0
RELEVANCE OF COURSES TAKEN AT KPM TO THE PRESENT WORK

EXPERIENCE
1. Auditing
In study field this subject are more to reading and understanding. But
in real situation audit are more to action must be taken by auditor.
There are steps must be follow. As an intern we are only given a chance
to make analytical procedure, break down and print audit report.

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2. Company taxation
I did pass this subject in semester five. In the real working environment
this subject are related to the audit subject. After break down process
are finished, its help the accountant to accumulate the tax has to be
paid by the clients. It helps client to reduce their tax payment.
3. Public Communication Skills
Throughout this internship I always need to talk to other people mostly
staff. There is time when CEO will have a discussion with the trainee to
talk about path after internship. I am glad to say that I can talk as
much as I can with confident.
4. Company Law
This course helps me as a student and intern to understand Articles of
Association (AOA) and Memorandum of Association (MOA) in the
simplest way. In PBAG as an intern we do need to touch all
departments to understand the company more. Company law subject
used most in secretarial department and audit department. There rules
for clients need to fulfil according to the AOA and MOA such as number
of board of director, appointment of auditor and etc.
5. Financial Accounting 1
Because of most of PBAG clients are Small Medium Enterprise (SME),
there is not a lot of difficult transaction to be made. I need to know the
basic principles and debit and credit transaction.
6. Financial Management
During the break down for audit process as an intern I did help
permanent staff to calculate annuities for car loan. During this process I
did see and understand how the clients company are make the loan
from bank to buy company cars.
7. Entrepreneurship

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In this subject all the student learn the variety type of company nature
such as sole proprietorship, partnership, public limited company and
private limited company. From this subject I need to make up a
business proposal to understand more the business nature and how the
business works. Its very useful. This subject and the real field are very
close. It is because as an intern I need to understand the clients nature
and needs to differentiate the personal and business payment.
8. Accounting Information System
In this subject there is a lot of things I did learn especially to
understand type of cycle and how did the process happened. When I
was in internship the view are more clear instant of learn in the class
especially in expenditure cycle.
9. Mandarin
Because of most of the staff and clients are Chinese, they are prefer to
speak in Mandarin. The situation is very odd to me to adapt. But, by
remembering Chinese character, words and sentences the ice between
us has been break. I also can help other Malay intern to understand the
receipt has been written in Mandarin and help them to understand
what other staffs are talking about.
10.
Corporate Social Responsibility
In PBAG every morning all the staff includes interns we need to attend
Admin updates and makes a cheer sounds PBAG Go For Growth, Oh
Yes. This spirits I earn during the Corporate Social Responsibility. We

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are together no matter what to archive our goal. I get along with them
very well without being racist.
6.0
INTERACTION WITH OTHERS
6.1
TWO INTERVIEWS WITH:

I.
Executive level staff

For executive level staff I had interviewed my Chief Operation
Officer. We call him as Mr.Cheng or his nick name is Wiliam.
Me:
Ok, lets start this conversation by asking your full name.

So, what is your full name?
Mr. Cheng:
Cheng Yew Kuan
Me:
What about your age can I ask about it?
Mr. Cheng:
40 years old

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Me:
You have been study before, can I ask where is your college
and until what level you have reach?
Mr. Cheng:
I have completed my LCCI, Diploma and Degree at SEGI University.
Me:
Can I have your opinion about the working environment and

study environment? So, in your opinion which one is better?
Mr. Cheng:
I think working environment is better. Because, I can see things

from different perspective and working environment is more to the
practical world.
Me:
How did you know about PBAG?
Mr. Cheng:
I know PBAG from advertisement in newspaper.
Me:
Before you work at PBAG, did you have any working
experience?
Mr. Cheng:
Yes, as a sales executive at Kemaman.
Me:
How long have you been working in PBAG?
Mr. Cheng:
I have been working for PBAG around 20 years.
Me:
Are you happy in working in this company?
Mr. Cheng:
Yes. I am very happy work in this company.
Me:
What are the big changes you have experienced when you
are working in PBAG?
Mr. Cheng:
Because of I have been working here for 20 years, I can see a lot of
changes happened. First, the biggest changes are this company
itself from the traditional firm its become as a one stop accounting
firm. Second, we have many divisions and our company become
bigger. Lastly, all the work we do it computerise by using software
and excel.

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Me:
What do you want in your career field and your life?
Mr. Cheng:
For me in my life I want to retired earlier then I can enjoy my life by

travel. And for my career field, I want to pass all the knowledge to
the juniors so that I can archive what I want in my life.
II.
Supporting Staff
The person I had interviewed is my own mentor in the office. Her
name is Ng Pei Che or her nickname in office is Kathleen. She has
been work for one year seven months in the company.
Here the conversation begins:
Me:
Ok, lets start this conversation by asking your full name.

So, what is your full name?
Pei Che:
Ng Pei Che

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Me:
What about your age can I ask about it?
Pei Che:
Sure. 26 years old
Me:
You have been study before. So, can I ask where your
college is and until what level you had reached?
Pei Che :
I have completed my degree studies at INTI International University.
Me:
Can I have your opinion about the working environment and

study environment? So, in your opinion which one is better?
Pei Che :
In working environment, I need to follow the rules and regulations of

the company such as need to apply for leave, need to wear
appropriate attire; working hours are fixed to 8 hours per day etc.
Besides, in working environment, I need to communicate with
clients, hence I need to have strong communication skills in order to
communicate with different clients. Other than that, in working
environment, I need to understand the office politics, which is not
easy at all. In working environment, I learnt a lot of what is the
practical business world doing which I cant learn from any
textbooks or articles.
In study environment, I just need to focus on very specific thing,
which is to get good results or to study hard. I also can enjoy long
holidays during semester breaks which I can go for travelling and
rest. I can also wear casual in study environment. Most of the time
in study environment, there will be spoon feeding from the
lecturers. Students tend to get the knowledge or answer from the
lecturers without doing much research.
In my opinion, I think that working environment is better. This is
because working environment taught me and give me a lot of
experience which I cannot get at study environment. Working
environment also forced me to become a matured adult, like the
way I handle stress, the way I handle problems, and the way I
communicate with people etc., which is totally different during my
study time.
Me:
How did you know about PBAG?

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Pei Che :
I knew about PBAG when I looking for my internship during my

university time. Im able to search this company online.
Me:
Before you work at PBAG, did you have any working
experience?
Pei Che :
Yes, I got working experience as part time cashier at hypermarket,

part time promoter at supermarket, and part time clerk.
Me:
How long have you been working in PBAG?
Pei Che :
I have been working in PBAG for one year and seven months.
Me:
Are you happy in working in this company?
Pei Che:
Yes, definitely. I have learn a lot of knowledge, both technical skills

and soft skills in this company. Besides, the people in this company
are friendly and willing to teach. In addition, the companys goals
are compatible with my personal goals. Management of PBAG
always treat me as asset of the company and they are helping me
to develop my career.
Me:
What are the big changes you have experienced when you
are working in PBAG?
Pei Che:
Since I started my career in PBAG, I realized that practical business

world is not same as what I have studied during my university time.
Accounting is not about theories, but about application. I have taken
some time to learn up how to apply the theories I have learnt.
Besides that, the beginning of GST era also is one of the changes I
have experienced when I am working in PBAG. This is the time I

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need to learn new principles, new rules, new accounting treatment

etc.
Me:
What do you want in your career field and your life?
Pei Che:
For my career field, I am currently pursuing ACCA examination. I am

planning to become a chartered accountant and hope to explore
more in audit work as currently I am in Tax and Account division. For
my life, I hope to achieve for work-life balance, so that I can enjoy
my personal life.
6.2
DECRIBE ONE ROLE MODEL FROM THE COMPANY

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Miss Cindy
I would like to introduce the CEO of Perfect Biz Advisory Group Miss
Cindy Choo. She is very talented person I ever met. She got a lot of
certification such as CPA Australia, Certified Financial Planner (CFP),
Certified Treasury Professional (CTP) and etc. it shows that she is very
aiming for something when she takes a lot of certifications seriously.
She was graduated from University in United Kingdom. Inherit her

father talent and own company C.H. Choo Sdn. Bhd. She is a leader at AIA.
Even though she needs to handle a lot of things in one time but she are
able to be in the company when the company needs her.
As a leader she always reminds the permanent staff to always ready

to teach each other. Its not just a word from her, even she is busy as busy
as bees she always try her best to set a time to be in training session with
us to teach us. She is very good listener. She never makes a mimic face
when we said wrong facts.
7.0
PROBLEM/ SUGGESTION

NAHARUDDIN
36
1. Miscommunication in the company because of races

Most of the staff in PBAG is Chinese. It is hard to understand each other in
the first week. Most of the staffs are translating words by words when it
comes to talk. Even though it is hard to understand each other, we are
allowed to explain what comes to our mind before they give us furthers
explanation.
2. Unsecure internal control
Everyday there is a lot of people passing by come in and out the company
building. It is very unpractically when the ex-staff or staff friends come in
and use the company computer. The information in the computer maybe
will defect.
3. Increase number of staff
There are a variety type of software are used in PBAG such as Secretary
2000, UBS and SQL. Most of the data are computerised. Because of this
situation numbers of staff are decrease and most of the staff makes add
on job. They are not able to made it all one by one and need overtime.
4. Upgrading computer system and format the computer
In PBAG there are lot of computers. In the meantime, the system used by
the company is not upgraded and it causes a lot of trouble when need to
connect to the internet. Most of the time tasks given are overlap just
because of the computer are too slow need to be format.
5. Lecturer visit for every state
This is a suggestion to be made which is a visit by the lecturer in every
state. From this visit students will be more alert about the time. When the
lecturer are coming for a visit thats means the training will come to the
end.
6. Chatting and mingle time
Trainee is like a burden free to the permanent staff. If we are not doing
anything in the particular time we will be questioned. But in the same time
the permanent staff can have their chatting and mingle time with the
other staff.

NAHARUDDIN
37
7. Lack of experience
Experiences are the most important things in the work field. There are a
lot of things needs to study first. Example we need to study how to used
photocopy machine, without a basic knowledge how to use photocopy
machine it hard for a trainee to print out the audit report it easier way.
8. Respect
Respect is the most treasured attitude in working environment. When we
respect the eldest, other will respect us back. I did learn a lot during this
internship. I do need to respect the time of works, so that the time are not
being wasted with doing other unimportant task. The priority comes first.
8.0
CONCLUSION-BENEFITS/ RECOMMENDATIONS
There are a lot of things I has learned during my internship. The objectives are
archived. From this Industrial training I did archive these objectives of industrial
training:
1.
Experience the discipline of working in a professional organisation
2.
Develop understanding of the functioning and organisation of a
business
NAHARUDDIN
38
3.
Interact with other professional and non-professional groups
4.
Apply accounting principles and skills
5.
Develop technical, interpersonal and communication skills, both oral

and written
I did believe that Industrial training also gives employers an opportunity to

assess
future
employees.
I did
learn
commitment and
ability to
take
responsibility, make sound decisions, and apply technical skills during the
internship. Industrial training gives students opportunity to see their effort for
past 3 years are satisfied or not. I highly recommend Industrial training to the
junior so that they can new experience in their life.
9.0
APPENDIX

NAHARUDDIN
39
Figure 9.1 In front of the company.

Figure 9.2 Every morning cheers
Figure 9.3 after the training

session

NAHARUDDIN
40
Figure 9.3 My picture while key-in some transaction

NAHARUDDIN
41
Figure 9.4 Company task sheet for trainee

NAHARUDDIN
42
Figure 9.5 Company allowance sheet for trainee

NAHARUDDIN
43

NAHARUDDIN
44

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1.

ABOUT THE PROGRAM

Since January 2000, Diploma in Accountancy is a leading program in

T.H. TAN AND ASSOCIATES | SITI HAFIZA NASRIAH BINTI MOHAMMAD

OBJECTIVE/ PURPOSE OF INDUSTRIAL TRAINING

future employment. Industrial Training enhances the academic material studied

Experience the discipline of working in a professional organisation

Develop understanding of the functioning and organisation of a

Interact with other professional and non-professional groups

Apply accounting principles and skills

Develop technical, interpersonal and communication skills, both oral

Industrial training also gives employers an opportunity to assess future

T.H. TAN AND ASSOCIATES | SITI HAFIZA NASRIAH BINTI MOHAMMAD

Company back ground.

T.H. TAN AND ASSOCIATES | SITI HAFIZA NASRIAH BINTI MOHAMMAD

Tax Planning and Advisory

T.H. TAN AND ASSOCIATES | SITI HAFIZA NASRIAH BINTI MOHAMMAD

T.H. Tan and Associates

A-77, Jalan Teluk Sisek

Company Organisational Chart

T.H. TAN AND ASSOCIATES | SITI HAFIZA NASRIAH BINTI MOHAMMAD

T.H. TAN AND ASSOCIATES | SITI HAFIZA NASRIAH BINTI MOHAMMAD

VISION AND MISSION OF THE COMPANY

OBSERVATION ON POLICIES/PROCEDURES/SYSTEM USED

T.H. TAN AND ASSOCIATES | SITI HAFIZA NASRIAH BINTI MOHAMMAD

TAX PLANNING AND ADVISORY

PBAG taxation team comprises of group of professionally qualified tax

Audit Preview Services

tax planning, distribution of dividends, merger and acquisition, group relief

AUDIT AND ASSURANCE

Corporate & Secretarial Advisory services

T.H. TAN AND ASSOCIATES | SITI HAFIZA NASRIAH BINTI MOHAMMAD

De-registration & Winding Up Services

management, debtors and lenders to guide them through the liquidation

We can assist or act on your behalf under the following insolvency

FINANCIAL & RISK MANAGEMENT

Directors Remuneration Package

T.H. TAN AND ASSOCIATES | SITI HAFIZA NASRIAH BINTI MOHAMMAD

Key Management Program

Charitable Planning Services

Goods and Services Tax (GST)

1. Understand and support your business in fulfilling the GST

Figure 3.1 the flayer for Audit and Assurance Services

T.H. TAN AND ASSOCIATES | SITI HAFIZA NASRIAH BINTI MOHAMMAD

Figure 3.2 secretarial flayers for 1 st time attempt for secretarial

T.H. TAN AND ASSOCIATES | SITI HAFIZA NASRIAH BINTI MOHAMMAD

Figure 3.3 flayers for Tax planner services

T.H. TAN AND ASSOCIATES | SITI HAFIZA NASRIAH BINTI MOHAMMAD

Perfect Biz Advisory Group the leading company in GST service. To

shows a positive progression towards their works

management will reconsider the salary. It is compulsory for the company

TECHNOLOGIES GAINED /NEW KNOWLEDGE

T.H. TAN AND ASSOCIATES | SITI HAFIZA NASRIAH BINTI MOHAMMAD

Figure 4.1 UBS software login

2. Bizz Tax software

T.H. TAN AND ASSOCIATES | SITI HAFIZA NASRIAH BINTI MOHAMMAD

3. Secretarial 2000 software

secretarial and audit department as an engine to have the clients

maximum users allowed are 4

T.H. TAN AND ASSOCIATES | SITI HAFIZA NASRIAH BINTI MOHAMMAD

Figure 4.4 documents generates for audit and tax purpose.

SQL software is very handy software. The accumulated amount are