Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
1. Executive
summary
.
2. Key performance
indicators/Variables..
Age of properties against time
- Graphical
a
analysis
m
..
e
- Hypothesis
:
testing
S
t
3. Recommendations and
u
Conclusion
d
e
n
t
I
D
:
Table of contents
1. Executive
summary.. 1
2. Key performance
indicators/variables 1
Age of property and
time 2
Distance for properties being sold and
time. 2
Type of properties
sold. 4
Performance of each sales
agent 4
Customer
satisfaction. 5
-
Graphical analysis 5
- Hypothesis testing.. 6
3. Recommendations and
conclusion 7
1. Executive Summary
1 | Page
Frequency
50
0
3
12
15
Mean
Median
Mode
SD
Range
Minimum
Maximum
Count
8.6
9.0
9.0
3.1
10.0
3.0
13.0
293.0
Age
This histogram in this figure displays the age frequencies of the properties
sold by BreezyRealty. It is skewed to the left meaning that the mean is less
than the median, as shown in the summary statistics table on the side. In
addition, the unimodal frequency distribution shows that most of the
properties sold are around 12 years with a total frequency of 127
properties sold out of the total 293 sold. Also, the distribution does not
appear to be symmetrical and does not have any outliers.
Figure 2
2 | Page
Time (days)
60
Linear ()
40
f(x) = 0.37x + 29.38
R = 0.01
20
0
10
12
14
Age (years)
3 | Page
2687.0
3990.0
3990.0
2527.7
19934.0
61.0
19995.0
293.0
Frequency
Distance (m)
This histogram portrays the frequency of distance from the beach for the
properties sold with BreezyRealty. The modal class in this histogram is
2000 metres from the beach meaning that the closer the houses are from
the beach, the more likely they are at being sold. The distribution of the
histogram is positively skewed meaning the mean is greater than the
median. There is also a gap in the data suggesting the properties further
than 12000 metres away from the beach are not included in the selling
range and the distance of 20000 metres appears to be an outlier.
Figure 4
Time (days)
Linear - Time
60
40
20 f(x) = 0x + 31.95
R = 0
0
0
10000
20000
30000
Distance (m)
sold. Also, Figure 5 indicates that distance and time has a 0.0389
correlation coefficient.
Figure 5
Correlation Coefficients for Age vs Distance vs Time
Distance
(m)
Distance
(m)
Time
Age
1
0.0389
0.0071
Time
Age
1
0.0805
1=unit
11%
28%
2=town house
3= house
61%
From the findings presented by this pie chart, it is evident that the most
common type of property being sold are town houses, accounting for 61%
of the customers from the data. Houses are the least common type of
property sold in the eastern suburbs, accounting for 11% of customers
from the data.
Performance of each sales agent
Figure 7
5 | Page
50
frequency
40
30
20
10
0
Sales Agents
Graphical analysis
Figure 8
1= very dissatisfied
2= dissatisfied
3= satisfied
4= very satisfied
63%
This pie chart displayed above was used to test the satisfaction variable
which contains categorical and ordinal data ranging from 1= very
dissatisfied to 4=very satisfied and there is an additional category 9=no
response which was discarded from summary statistics because it
provided no statistical value. By rejecting the no responses in these
statistics, the new total for customer satisfaction is 280. Customer
6 | Page
satisfaction fulfilled the criteria of at least 80% satisfied and this was
deduced by a combination of the 3 = satisfied and 4 = very satisfied
categories with a total of 226 out of 280.
-
Hypothesis testing
This hypothesis has been formulated to test whether there is at least 80%
customer satisfaction by BreezyRealty so that they able to repeat business
and receive future referrals. The central limit theorem is also being applied
in this sample proportion hypothesis testing
This was tested using a one tail hypothesis, a null hypothesis that exactly
80% of the customers were satisfied and an alternative hypothesis that
less than 80% of the customers were satisfied.
H0: P= 0.8 (null hypothesis)
H1: P< 0.8 (Alternative hypothesis)
Taking = 0.05 (significance level)
Z0.05 = - 1.645
Therefore, the rejection region is z < - 1.645
There were 280 customers (no responses were excluded) presented from
the data provided out of which 226 were customers who were satisfied
with the experience they got in selling their properties with BreezyRealty.
The sample proportion was calculated as:
=
x
n
226
280
= 0.807
Standardised test statistic:
z=
p
p (1 p)
n
0.8070.8
z=
0.8(0.2)
280
z= 0.29
0.29 is greater than -1.645, and therefore does not fall within the rejection
region meaning the null hypothesis be failed to be rejected. Also, the p
value is 0.6141 which is greater than 0.5 (the significance level), hence
7 | Page
the null hypothesis and also the alternative hypothesis that less than 80%
of customers are satisfied with BreezyRealty is also considered to be false.
There is a 95% confidence interval and the data evidently indicates that
the null hypothesis will be failed to be rejected.
8 | Page