DHL EXPRESS – Excellence. Simply delivered.

DHL EXPRESS:

SERVICE & RATE

GUIDE 2016
PHILIPPINES

DHL EXPRESS: the international specialists

Services

How to ship with DHL EXPRESS

Shipping tools

Zones and rates

DHL Service & Rate Guide 2016: Philippines DHL EXPRESS: the international specialists 2

Services

DHL EXPRESS: How to ship with DHL EXPRESS

THE INTERNATIONAL SPECIALISTS Shipping tools

Zones and rates

DHL EXPRESS is the global market leader and specialist
in international shipping and courier delivery services,
and we’ve been building and continuously improving our
service for more than 40 years. Key to our success is the
strength of our global network with more than 100,000
employees operating in more than 220 countries and
territories – all focused on delivering the highest levels
of service.
But what really sets us apart is the international shipping
expertise of our people. Their knowledge, coupled
with their passion and ‘can-do’ attitude, delivers a truly
world-class service and ensures that your shipments get
to their destination securely and as quickly as possible.
Their expertise has been further enhanced recently as a
result of all our employees participating in the company’s
award-winning Certified International Specialists (CIS)
engagement and development program.
This guide enables you to find out how DHL EXPRESS can
help you with your international shipping needs, and
to see what best fits your needs from our wide range of
products and services. Should you have any questions,
please get in touch with your account manager or visit us
on www.dhl.com.ph.
 Export services
DHL Service & Rate Guide 2016: Philippines DHL EXPRESS: the international specialists 3
Import services

Services

SERVICES
Optional services

How to ship with DHL EXPRESS Surcharges

Customs services
Shipping tools

All our services are time definite and offer you a secure door-to-door delivery service of goods and documents Zones and rates
to and from virtually every country. Whether you need your shipments delivered at the start, middle or end of
a working day, our services offer full track-and-trace visibility so you always know where your shipments are.

EXPORT SERVICES
DHL EXPRESS 9:00 (10:30 to the USA)
Our premium time-definite service offers a delivery before
9:00 (10:30 to the USA) on lanes that guarantee either
a next or second business day delivery. EXPRESS 9:00 is
offered to the majority of business centers in Europe,
the Middle East, Africa, Asia and the Americas. EXPRESS
9:00 features a money-back guarantee and is suitable for
pieces up to 30kg and shipments up to 300kg.
DHL EXPRESS 12:00
With EXPRESS 12:00 you will receive your shipments
before 12 noon on the next possible working day.
EXPRESS 12:00 offers a money-back guarantee and allows
for heavier pieces up to 70kg or 1,000kg per shipment.
DHL EXPRESS WORLDWIDE
Our most popular EXPRESS WORLDWIDE product offers
an end of day delivery service anywhere around the world
for pieces up to 70kg and shipments up to 1,000kg.
We deliver reliably and fast to more global destinations
across a single integrated network than any other express
delivery company.

Our international services at a glance

DHL EXPRESS 9:00 (10:30 to the USA) DHL EXPRESS 12:00 DHL EXPRESS WORLDWIDE
Service description Delivery before 9:00 (10:30 to the USA) Delivery before 12 noon on the next Delivery by the end of the next possible
on the next possible working day possible working day working day

Money-back guarantee Yes* Yes* No

Countries and territories covered 53 75 More than 220
Delivery attempts 3 3 3
Maximum piece weight (not on pallet) 30kg 70kg 70kg
Maximum piece dimensions (L x D x H) 120 x 80 x 80 cm †
120 x 80 x 80 cm †
120 x 80 x 80 cm†
Pallets accepted No Yes (maximum 3) Yes (maximum 3)
Maximum pallet weight n/a 1,000kg 1,000kg
Maximum shipment weight 300kg 1,000kg 1,000kg
Maximum pallet dimensions (L x D x H) n/a 120 x 100 x 160cm 120 x 100 x 160cm
*Additional terms and conditions apply – see www.dhl.com/express for details.
† Individual pieces can be sent in a shipment up to 300 x 120 x 160cm; an Over Sized Piece surcharge applies if any of these dimensions is exceeded.

To check what product is available from your address, please check the DHL Capability Tool (http://dct.dhl.com) or call DHL Customer Services on Metro Manila +632 8117000; Cebu +6332 3417400.
 Export services
DHL Service & Rate Guide 2016: Philippines DHL EXPRESS: the international specialists 4
Import services

Services Optional services

How to ship with DHL EXPRESS Surcharges

Customs services
Shipping tools

Zones and rates

IMPORT SERVICES
With our IMPORT EXPRESS WORLDWIDE you can import
shipments from over 200 countries in the world. This
is more than any other express delivery company can
offer. What’s more, Customers in, say, the USA can order
an import from China not just to the USA, but to other
destinations as well. We call this a third country shipment.

There is no need for local brokers or forwarders to get

involved in any part of the process. You are in full control,
and able to manage all aspects of your imports in a very
simple way.

If you need a faster delivery, our EXPRESS 9:00 and EXPRESS

12:00 services are available for import as well. You can
order an import from another country, to be delivered
to your country or any other destination, by using our
dedicated electronic shipping solution for imports. We have
one account number and one invoice in just one currency;
and with a fixed price you know exactly what to pay.

DHL Service & Rate Guide 2016: Philippines
OPTIONAL SERVICES
DHL EXPRESS offers a wide range of Optional Services
– from non-standard deliveries and billing options to
climate neutral shipping. In this way, we give you the
flexibility to choose the service that best fits your needs
when using our express delivery services worldwide.
Duties and Taxes Paid View charges
To make exporting your shipment even easier, DHL EXPRESS
can arrange for the shipper or a third party to be billed
for any duties and taxes payable at destination, rather
than the receiver of the shipment being billed. Charges apply
whenever the shipper requests that duties, taxes or other
regulatory fees be paid outside of the destination country.
Non Standard Pickup View charges
If your business needs a dedicated vehicle to collect
unusual shipments or a pickup outside normal business
hours, we can arrange this for you.
Shipment Preparation View charges
This is a convenient, fast and reliable service for seasonal
or irregular shipments that require extra resources for
their preparation. DHL manages the entire process of
waybill preparation, content selection, labeling and
packaging, then sends the shipments to the designated
domestic or international business addresses.
Export services
DHL EXPRESS: the international specialists 5
Import services
Services Optional services
How to ship with DHL EXPRESS Surcharges
Customs services
Shipping tools
Zones and rates
Extended Liability View charges
If you are sending valuable documents such as passports,
visa applications or regulatory certificates you can
extend the DHL standard liability with this service. It
provides coverage and compensation in the case of
loss or damage.
GoGreen Climate Neutral View charges
This service is for customers who need a reliable method
to calculate their annual carbon emissions at a shipment
level and subsequently offset these emissions through
approved environmental programs. The whole process is
verified annually by an independent body accredited by
the United Nations.
Weekend Delivery View charges GoGreen Carbon Estimate View charges
We offer a Saturday delivery service from and to key cities. This is a high-level calculation using averages based on
Just give us the destination postcode and we’ll take care lane and transportation mode. The report records the
of the rest. results over the last three months. There is no offsetting
involved in this service.
Shipment Insurance View charges
We recommend this comprehensive protection for your GoGreen Carbon Footprint View charges
valuable or personal shipments in the unlikely event of This is a detailed calculation of the carbon footprint of
physical damage or loss. In addition, you can agree an shipments sent in a stated period. The report uses the
insurance premium based on the value of the contents same measurement principles as Climate Neutral but
that will provide even greater peace of mind. without the offsetting.

DHL Service & Rate Guide 2016: Philippines
SURCHARGES
In order to maintain a consistently high level of service, in
specific circumstances DHL EXPRESS levies a surcharge for
exceptional activities, ensuring that these surcharges are
fair for all of our customers.
Fuel Surcharge View charges
This variable surcharge is applied to the weight charge
of each shipment. It is derived from publically available
fuel oil indices that are also shown on the DHL EXPRESS
website at www.dhl.com/fuelsurcharge. The charge is
calibrated every month to the oil price that was current
two months prior to the billing month. The Fuel Surcharge
applies to domestic and international shipments.
Remote Area View charges
This fixed surcharge is applied when a shipment is sent
to or imported from a remote location, such as highlands
and islands. For shipment weights over the billed weight
of 70kg, a higher per kilo charge is payable. The Remote
Area surcharge applies to domestic and international
shipments.
Over Weight Piece View charges
This fixed surcharge is applied to any piece that
exceeds the scale weight of 70kg. The Over Weight
Piece surcharge applies to domestic and international
shipments.
Export services
DHL EXPRESS: the international specialists 6
Import services
Services Optional services
How to ship with DHL EXPRESS Surcharges
Customs services
Shipping tools
Zones and rates
Over Handled Piece View charges
This fixed surcharge is applied to any pallet within a
shipment that is not stackable because of its shape,
packaging or content. The Over Handled Piece surcharge
applies to domestic and international shipments.
Dangerous Goods View charges
This surcharge is applied to any shipment that contains
substances or commodities that are classified as
hazardous. Dangerous Goods surcharges apply to
domestic and international shipments.
Address Correction View charges
This fixed surcharge is applied to any shipment that has
an incorrect delivery address at the time of pickup and
the delivery cannot be fulfilled after making efforts at
the destination to determine the correct address. The
Address Correction surcharge applies to domestic and
international shipments.
Storage at Facility View charges
Over Sized Piece View charges This surcharge is applied to any shipment held at a DHL
This fixed surcharge is applied to any non-palletized piece facility for longer than seven days after the shipment
with a single dimension in excess of 120cm, or any pallet arrival date, during which time we seek further
with a base dimension in excess of 120cm or a height in instructions for delivery or collection from either the
excess of 160cm. The Over Sized Piece surcharge applies to shipper or receiver. The Storage at Facility surcharge
domestic and international shipments. applies to domestic and international shipments.

DHL Service & Rate Guide 2016: Philippines
CUSTOMS SERVICES
DHL EXPRESS is the international specialist in shipping,
with extensive knowledge and experience of dealing
with customs topics worldwide. For your peace of mind,
we provide a wide range of Customs Services support
for customs-clearance processes. By making sure that
clearance is a smooth and efficient process, we free you
to focus on your core business. With our online tool
(https://tas.dhl.com) we provide essential customs
information to help you prepare your shipments.
Disbursement View charges
At the receiver’s request, this service sees DHL credit or cash
used to fund the clearance, duty and tax charges relating to
a shipment or piece, instead of the receiver using their own
bond or credit line. The customs process is accelerated, with
DHL making prompt payment of relevant charges while the
receiver defers payment until an agreed date.
Advance Payment View charges
This service covers any import of a non-document
shipment for which DHL advances customs duties, taxes
or regulatory charges; the same amount will then be
collected from the non-account holder at the time of
delivery. DHL assumes the risk of non-repayment by the
receiver, for which a charge is applied based on the credit
advanced, subject to a standard minimum.
Export services
DHL EXPRESS: the international specialists 7
Import services
Services Optional services
How to ship with DHL EXPRESS Surcharges
Customs services
Shipping tools
Zones and rates
Bonded Storage View charges
Storage charges apply when the shipment cannot be
released by customs due to inaccurate or missing paperwork.
These charges take effect three days after the shipment
arrival date or the broker notification, whichever is later.
Bonded Transit View charges
A bonded shipment occurs when DHL is requested to
move non-document foreign-origin goods to a location
other than the regular DHL gateway at destination.
Bonded Transit is normally operated within a country or
customs union, and is necessary prior to final clearance by
the importer or designated broker. Bonded Transit applies
to both export and import shipments whenever DHL is
required to open, manage or report any form of transfer
under bond using our own guarantee.
Multi-line Entry View charges Handover to Broker View charges
This service is for the clearance of a shipment with At the customer’s request, the clearance paperwork
multiple commodities or multiple origins for the same is transferred to an independent broker to handle
commodity. A charge per line item will be applied for customs clearance within the same customs office.
multi-line item entries that involve more than five lines – DHL is subsequently not responsible for the timeliness
for example, when one shipment has multiple of the submission to customs or for the release of
commodities, origins or invoices. All commodities require the shipment.
identification and must be classified under unique
harmonized code tariff numbers.
 How to prepare your
DHL Service & Rate Guide 2016: Philippines DHL EXPRESS: the international specialists shipment 8

Services

HOW TO SHIP WITH How to ship with DHL EXPRESS

Packaging your
shipment

DHL EXPRESS Shipping tools

Paying for your
shipment
Zones and rates

HOW TO PREPARE YOUR SHIPMENT

Shipment weight
If you are sending a large but lightweight shipment,
where its volumetric weight exceeds its actual weight,
the cost of the shipment is calculated on the space your
consignment takes up on the aircraft. This is a standard
IATA method. To calculate the volumetric weight of your
shipment, simply multiply the length (cm) by the height
(cm), multiply that sum by the width (cm), then divide the
total sum by 5,000.
Documentation required
Waybill
All shipments sent with DHL EXPRESS need to have a
fully completed DHL waybill or label securely attached to
each piece. This will enable the successful movement of
your shipment through the DHL network. Each waybill
or label is individually numbered to allow you to track
your shipment from collection through to delivery.
Your shipment may also need to be accompanied by
required customs documentation, such as a commercial
or proforma invoice, as well as additional paperwork
depending on the contents and value of the shipment and
the country you are sending to.
Commercial invoice
A commercial or proforma invoice is required when
sending goods to countries and territories outside your
origin country or customs union. All non-document
shipments must be accompanied by an invoice. This is
essentially a declaration containing all the details of a
transaction and is used by customs authorities to assess
if duties or taxes are payable. A commercial invoice is
used when goods are part of a commercial transaction
or intended for resale. A proforma invoice is used when
sending goods of no commercial value (for example, when
sending samples).

Height

Width
Length
 How to prepare your
DHL Service & Rate Guide 2016: Philippines DHL EXPRESS: the international specialists shipment 9

Services
Packaging your
How to ship with DHL EXPRESS shipment

Shipping tools
Paying for your
shipment
Zones and rates

Your invoice will require the following details:

1 Bank Details 5 Total Declared Value

These are the bank details that will be used for the
Exporter
Tax ID / VAT No:
Commercial Invoice This is the total value of the transaction for customs
transaction between the seller and buyer. These details are purposes based on the Incoterm selected. The total declared
Bank Details Date:
1
not required for non-commercial / proforma invoices. Waybill Number:
value should include freight and insurance charges if the
Invoice No: seller is responsible for these two elements.
2 Description Exporter Code:

Generic or broad descriptions are no longer permitted and Importer (Bill to): Receiver if different from Importer 6 Type of Export
Tax ID / VAT No:
are likely to cause delays. Descriptions should include the The options are: (1) Permanent; (2) Temporary; and
items, how many there are, what they are made of, and Shipment Reference:
(3) Repair & Return.
what they will be used for. For example, describing items Full Description of
Goods
Commodity
Code
Item
Quantity
Unit Value Subtotal
Value
Net Country of
[Currency] Weight Manufacture/Origin

as ‘samples’, ‘parts’ or ‘spares’ is not acceptable for customs 2 3

[Currency]
4 7 Incoterms
classification, safety and security reasons. Insert the Incoterm that best describes the terms of the
transaction. For example, DAP (Delivered At Place).
3 Commodity Code
Freight:
This is the product identification code used by the exporting Insurance:
8 Reason for Export
country to classify the goods to be exported. It assists This could be: For Sale; For Repair; After Repair; Gift; Sample;
Total Declared Value/Currency: Total Net
5
clearance and avoids delays. Weight/ kg(s) Personal Use Not For Resale; Replacement; Intercompany
Total Pieces Total Gross
Weight/ kg(s) Transfer; or Personal Effects.
6
4 Country of Manufacture/ Origin Type of Export:

Incoterms: 7
This relates to the place of manufacture, not the country of Reason for Export: 8
export. If items are manufactured in more than one country, I/ We hereby certifythat the information contained in this invoice is true and correct and that
the contents of the shipmetns are as stated above
please list the origins.
Position in Company: Signature:

Company Stamp

DHL Service & Rate Guide 2016: Philippines
PACKAGING YOUR SHIPMENT
To ensure that your shipments travel safely and securely
through the DHL EXPRESS global network, it is important
that they are packaged and labeled correctly.
Packaging Guidelines
n If you are re-using envelopes or boxes, please ensure that
old labels and markings are removed.
n Securely fix the waybill to the shipment. The waybill can
be thought of as the shipment’s airline ticket and it will
delay delivery if it becomes separated from your shipment.
n The barcodes on the waybill are scanned at numerous
points during your shipment’s journey. Please ensure
the barcode is flat and not covered by tape, shrinkwrap
or strapping.
n Place the waybill on the top or side of your shipment
and please ensure it does not overlap the corners or
edges of boxes.
How to prepare your
DHL EXPRESS: the international specialists shipment 10
Services
Packaging your
How to ship with DHL EXPRESS shipment
Shipping tools
Paying for your
shipment
Zones and rates
n Use adequate protective wrapping for fragile or delicate DHL Packaging
items and ensure they are packed as far away as possible We offer a range of high-quality DHL-branded packaging
from the corners of boxes. items, suitable for shipping items of all shapes and sizes.
n To prevent injury to our employees, please pay special The items available include:
attention to the packaging of sharp items. There n Flyer bags
should not be any possibility of the contents piercing n Cardboard document envelopes
the packaging. n Boxes in a range of sizes
n Any individual pieces over 70kg should be placed on a
pallet. If you are sending a multi-piece shipment, it is not For more information on the range of packaging available,
necessary to place the individual pieces on a pallet unless please contact your DHL Account Manager or local Customer
they exceed 70kg. For example, a shipment comprising Service team.
four 25kg pieces does not have to be placed on a pallet.
PAYING FOR YOUR SHIPMENT
You can pay for DHL EXPRESS services either with cash, a
credit card or by bank transfer. You can open an account
with DHL EXPRESS to pay via bank transfer; and all
account customers receive invoices on a pre-determined
basis. For more details please get in touch with a
Customer Service Advisor at your local DHL EXPRESS
office or go to http://www.dhl.com.ph.
DHL Service & Rate Guide 2016: Philippines DHL EXPRESS: the international specialists 11

Services

SHIPPING TOOLS How to ship with DHL EXPRESS

Shipping tools

Zones and rates

SHIPPING SOLUTIONS
Making shipping easier
DHL EXPRESS offers a choice of electronic tools to suit
even the most demanding requirements. We invest
continually in market-leading technologies to make
it easier for you to send your shipments around the
world. As a result, you have more time to focus on
your business.
Our electronic solutions cover online and offline
options, as well as integrated solutions. In addition,
we provide industry-specific solutions tailored for
the Life Sciences and Technology sectors. More
information about our general capabilities is provided
on this page.
www.dhl.com
Our website provides a comprehensive guide to
DHL EXPRESS shipping services, as well as transport
news, service updates and contact details. To make doing
business with us even easier, the site features interactive
tools that include online booking, tracking and a
volumetric weight calculator.
MyDHL
MyDHL gives you access to all DHL’s online capabilities. It
allows you to prepare your shipments, arrange collections,
store address details and use proactive tracking services.
You can register online on www.mydhl.com to MyDHL
and benefit from online billing solutions, eReturn and a
lot more – all via a single portal, giving you access to one
or more accounts.
DHL eMailShip
DHL has created a set of reusable forms to make the
shipping process as quick and convenient as sending an
email. DHL eMailShip is for any smart business that wants
time and cost savings when it comes to shipping.
Easyship
This is an offline advanced shipment management tool for
any organization with large shipping volumes or regular
scheduled deliveries. DHL Easyship can handle the needs of
multinational supply chains or any business with a central
shipping function. It is a Windows-based system, which is easy
to use yet very powerful – enabling you to handle everything
from regular mailshots to multi-stage shipping processes.
Customer Shipping Integration
Using EDI and XML Services enables you to incorporate
DHL’s online shipping capabilities into your own website,
warehouse or customer service application. This provides
global shipment tracking while making it faster and easier
to access information about transit times, rates and
courier bookings.
Specific Solutions
DHL offers additional capabilities for businesses
requiring more specialized solutions – for example, its
Medical Express and Collect & Return services. For more
information, please contact your DHL Account Manager or
local Customer Service team.
 Calculate the price of
your shipment

DHL Service & Rate Guide 2016: Philippines DHL EXPRESS: the international specialists Optional services 12

Surcharges
Services

ZONES AND RATES How to ship with DHL EXPRESS

Customs services

Service and rate

option matrix
Shipping tools DHL EXPRESS
WORLDWIDE: export

Zones and rates DHL EXPRESS

WORLDWIDE: import

CALCULATE THE PRICE OF OPTIONAL SERVICES

YOUR SHIPMENT
Optional services View explanation How we charge Additional charge

1. Decide which service best suits your needs

Duties and Taxes Paid Per shipment PHP660
(see page 3 for international services)
Non Standard Pickup Per shipment Variable surcharge based on location
2. Weigh your shipment (see page 8 and dhl.com/ Shipment Preparation Per shipment PHP1,000
volumetricweight)
Weekend Delivery Per shipment PHP500

3. Determine the rating zone of the destination Shipment Insurance By shipment value PHP658 or 2% of stated shipment value if higher
(see pages 14 and 15) Extended Liability Per shipment PHP240

GoGreen Climate Neutral By shipment weight Minimum PHP5/shipment or PHP5 per kg

4. Find the rate for your shipment using the rating zone
and weight of your shipment. GoGreen Carbon Estimate Per report PHP16,000

GoGreen Carbon Footprint Per annum PHP160,000

 Calculate the price of
your shipment

DHL Service & Rate Guide 2016: Philippines DHL EXPRESS: the international specialists Optional services 13

Surcharges
Services
Customs services
How to ship with DHL EXPRESS Service and rate
option matrix
Shipping tools DHL EXPRESS
WORLDWIDE: export

Zones and rates DHL EXPRESS

WORLDWIDE: import

SURCHARGES CUSTOMS SERVICES

Customs services How we charge Additional charge
Surcharges View explanation How we charge Additional charge View explanation

PHP250 or 2% of the
Fuel Surcharge Variable surcharge Disbursement Per shipment
credit advanced, if higher

PHP250 or 2% of the
Per shipment Minimum of PHP1,200 or Advance Payment Per shipment
Remote Area credit advanced, if higher
per weight PHP22 per kg
Additional Handling Multi-Line Entry Per shipment Variable surcharge

Over weight Piece Per piece PHP2,000 Per shipment, per day Min PHP593 or PHP2.64/
Bonded Storage
after 3 calendar days kg per day
Over Sized Piece Per piece PHP2,000
Bonded Transit Per shipment PHP250
Over Handled Piece Per piece PHP4,000

Dangerous Goods Handover to Broker Per shipment PHP950

Excepted Quantities Per shipment PHP4,742

Full Dangerous Goods Per shipment PHP4,742
Dry Ice (UN1845) Per shipment PHP4,742
Lithium Batteries Section II
Per shipment PHP300
(P1965)

Address Correction Per shipment PHP500

Storage at Facility Per day PHP250

 Calculate the price of
your shipment

DHL Service & Rate Guide 2016: Philippines DHL EXPRESS: the international specialists Optional services 14

Surcharges
Services
Customs services
How to ship with DHL EXPRESS Service and rate
option matrix
Shipping tools DHL EXPRESS
WORLDWIDE: export

Zones and rates DHL EXPRESS

WORLDWIDE: import

SERVICE AND RATE OPTION MATRIX

Country Zone EXPRESS EXPRESS EXPRESS Country Zone EXPRESS EXPRESS EXPRESS Country Zone EXPRESS EXPRESS EXPRESS
9:00 12:00 WORLDWIDE 9:00 12:00 WORLDWIDE 9:00 12:00 WORLDWIDE
Afghanistan 10 - -  Central African Republic 10 - -  Gibraltar 8 -  
Albania 8 - -  Chad 10 - -  Greece 8 -  
Algeria 10 - -  Chile 10 -   Greenland 10 - - 
American Samoa 10 - -  China 1 1 -   Grenada 10 - - 
Andorra 8 - -  China 2 3 -   Guadeloupe 10 - - 
Angola 10 -   Colombia 10    Guam 4 - - 
Anguilla 10 - -  Comoros 10 - -  Guatemala 10 -  
Antigua 10 - -  Congo 10 -   Guernsey 8   
Argentina 10 -   Congo, Democratic Rep. of 10 -   Guinea Republic 10 - - 
Armenia 8 - -  Cook Islands 10 - -  Guinea-Bissau 10 - - 
Aruba 10 - -  Costa Rica 10 - -  Guinea-Equatorial 10 - - 
Australia 4    Cote D’Ivoire 10 -   Guyana (British) 10 - - 
Austria 8    Croatia 8 - -  Haiti 10 - - 
Azerbaijan 8 - -  Cuba 10 - -  Honduras 10 - - 
Bahamas 10 - -  Curacao 10 - -  Hong Kong 1   
Bahrain 8 -   Cyprus 8 -   Hungary 8   
Bangladesh 5 -   Czech Republic, The 8    Iceland 8 -  
Barbados 10 - -  Denmark 8    India 5 -  
Belarus 8 - -  Djibouti 10 - -  Indonesia 2 -  
Belgium 8    Dominica 10 - -  Iran, Islamic Rep. of 9 - - 
Belize 10 - -  Dominican Republic 10 - -  Iraq 10 - - 
Benin 10 -   East Timor 4 - -  Ireland, Rep. of 8   
Bermuda 10 - -  Ecuador 10 -   Israel 10 - - 
Bhutan 5 - -  Egypt 10 - -  Italy 8   
Bolivia 10 - -  El Salvador 10 - -  Jamaica 10 - - 
Bonaire 10 - -  Eritrea 10 - -  Japan 2 -  
Bosnia and Herzegovina 8 - -  Estonia 8 -   Jersey 8   
Botswana 10 - -  Ethiopia 10 - -  Jordan 9 - - 
Brazil 10 -   Falkland Islands 10 - -  Kazakhstan 10 -  
Brunei 2 -   Faroe Islands 8 - -  Kenya 10 -  
Bulgaria 8 -   Fiji 10 - -  Kiribati 10 - - 
Burkina Faso 10 -   Finland 8 -   Korea, D.P.R. of (North) 10 - - 
Burundi 10 - -  France 8    Korea, Rep. of (South) 2 -  
Cambodia 3 - -  French Guyana 10 - -  Kosovo 8 - - 
Cameroon 10 -   Gabon 10 -   Kuwait 9 -  
Canada 7 -   Gambia 10 - -  Kyrgyzstan 10 - - 
Canary Islands, The 10 - -  Georgia 8 - -  Lao P.D.R. 3 - - 
Cape Verde 10 - -  Germany 8    Latvia 8 - - 
Cayman Islands 10 - -  Ghana 10 - -  Lebanon 10 -  

China 1 includes: Dongguan, Fuzhou, Guangzhou, Haikou, Shantou, Shenzhen, Xiamen, Zhuhai. China 2 includes the rest of China that are not in China 1 above.
USA 1 includes: Arizona, California, Colorado, Idaho, Nevada, Oregon, Utah, Washington. USA 2 includes the rest of USA that are not in USA 1 above.
 Calculate the price of
your shipment

DHL Service & Rate Guide 2016: Philippines DHL EXPRESS: the international specialists Optional services 15

Surcharges
Services
Customs services
How to ship with DHL EXPRESS Service and rate
option matrix
Shipping tools DHL EXPRESS
WORLDWIDE: export

Zones and rates DHL EXPRESS

WORLDWIDE: import

SERVICE AND RATE OPTION MATRIX continued

Country Zone EXPRESS EXPRESS EXPRESS Country Zone EXPRESS EXPRESS EXPRESS Country Zone EXPRESS EXPRESS EXPRESS
9:00 12:00 WORLDWIDE 9:00 12:00 WORLDWIDE 9:00 12:00 WORLDWIDE
Lesotho 10 - -  Niue 10 - -  St. Kitts 10 - - 
Liberia 10 - -  Northern Mariana Islands 10 - -  St. Lucia 10 - - 
Libya 10 - -  Norway 8 -   St. Maarten 10 - - 
Liechtenstein 8 - -  Oman 9 -   St. Vincent 10 - - 
Lithuania 8 -   Pakistan 9 -   Sudan 10 -  
Luxembourg 8    Palau 10 - -  Suriname 10 - - 
Macau 1 -   Panama 10 -   Swaziland 10 - - 
Macedonia, Rep. of 8 - -  Papua New Guinea 4 - -  Sweden 8   
Madagascar 10 -   Paraguay 10 -   Switzerland 8   
Malawi 10 - -  Peru 10 -   Syria 10 - - 
Malaysia 2 -   Poland 8    Tahiti 10 - - 
Maldives 4 -   Portugal 8    Taiwan 1   
Mali 10 -   Puerto Rico 10 - -  Tajikistan 10 - - 
Malta 8 - -  Qatar 9 -   Tanzania 10 - - 
Marshall Islands 10 - -  Reunion, Island of 10 - -  Thailand 2   
Martinique 10 - -  Romania 8 - -  Togo 10 -  
Mauritania 10 - -  Russian Federation, The 9 - -  Tonga 10 - - 
Mauritius 10 - -  Rwanda 10 - -  Trinidad and Tobago 10 - - 
Mayotte 10 - -  Samoa 10 - -  Tunisia 10 - - 
Mexico 7 - -  San Marino 10 - -  Turkey 8 -  
Micronesia, Fed. States of 9 - -  Sao Tome & Principe 10 - -  Turks and Caicos Islands 10 - - 
Moldova, Rep. of 8 - -  Saudi Arabia 9 -   Tuvalu 10 - - 
Monaco 8 - -  Senegal 10 -   Uganda 10 -  
Mongolia 4 - -  Serbia, Rep. of 8 - -  Ukraine 8 - - 
Montenegro, Rep. of 8 - -  Seychelles 10 - -  United Arab Emirates 9 -  
Montserrat 10 - -  Sierra Leone 10 - -  United Kingdom 8   
Morocco 10 - -  Singapore 1    USA 1 6 -  
Mozambique 10 -   Slovakia 8    USA 2 7 -  
Myanmar 5 -   Slovenia 8    Uruguay 10 - - 
Namibia 10 -   Solomon Islands 10 - -  Uzbekistan 10 - - 
Nauru, Rep. of 10 - -  Somalia 10 - -  Vanuatu 10 - - 
Nepal 5 -   Somaliland, Rep. of (North Somalia) 10 - -  Vatican City 8 - - 
Netherlands, The 8    South Africa 10 -   Venezuela 10 -  
Nevis 10 - -  South Sudan 10 - -  Vietnam 3 -  
New Caledonia 10 - -  Spain 8    Virgin Islands (British) 10 - - 
New Zealand 4 -   Sri Lanka 5 -   Virgin Islands (US) 10 - - 
Nicaragua 10 - -  St. Barthelemy 10 - -  Yemen, Rep. of 9 - - 
Niger 10 - -  St. Eustatius 10 - -  Zambia 10 -  
Nigeria 10 - -  St. Helena 10 - -  Zimbabwe 10 -  

China 1 includes: Dongguan, Fuzhou, Guangzhou, Haikou, Shantou, Shenzhen, Xiamen, Zhuhai. China 2 includes the rest of China that are not in China 1 above.
USA 1 includes: Arizona, California, Colorado, Idaho, Nevada, Oregon, Utah, Washington. USA 2 includes the rest of USA that are not in USA 1 above.
 Calculate the price of
your shipment

DHL Service & Rate Guide 2016: Philippines DHL EXPRESS: the international specialists Optional services 16

Surcharges
Services
Customs services
How to ship with DHL EXPRESS Service and rate
option matrix
Shipping tools DHL EXPRESS
WORLDWIDE: export

Rates by zone and product Zones and rates DHL EXPRESS

WORLDWIDE: import

DHL EXPRESS WORLDWIDE: EXPORT RATES

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10 Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10
Documents only up to 2kg 13 3,558 4,392 4,916 6,621 6,810 7,154 7,242 10,842 12,945 14,600
0.5 574 783 812 1,072 1,093 1,133 1,154 1,909 1,966 2,126 14 3,720 4,574 5,168 6,953 7,120 7,450 7,538 11,416 13,495 15,168
1 702 911 1,009 1,333 1,354 1,396 1,417 2,307 2,548 2,840 15 3,882 4,756 5,420 7,285 7,430 7,746 7,834 11,990 14,045 15,736
1.5 823 1,032 1,206 1,594 1,619 1,659 1,680 2,705 3,135 3,554 16 4,044 4,938 5,672 7,617 7,740 8,042 8,130 12,564 14,595 16,304
2 944 1,153 1,403 1,855 1,884 1,922 1,943 3,103 3,722 4,268 17 4,206 5,120 5,924 7,949 8,050 8,338 8,426 13,138 15,145 16,872
Documents from 2.5kg and non-documents from 0.5kg 18 4,368 5,302 6,176 8,281 8,360 8,634 8,722 13,712 15,695 17,440
0.5 906 1,279 1,325 1,677 1,762 1,843 1,879 2,033 2,268 2,384 19 4,530 5,484 6,428 8,613 8,670 8,930 9,018 14,286 16,245 18,008
1 1,089 1,447 1,520 1,944 2,039 2,110 2,153 2,431 2,801 3,022 20 4,692 5,666 6,680 8,945 8,980 9,226 9,314 14,860 16,795 18,576
1.5 1,225 1,600 1,710 2,211 2,321 2,377 2,420 2,829 3,334 3,690 21 4,902 5,832 6,852 9,157 9,410 9,666 9,754 15,520 17,471 19,342
2 1,361 1,753 1,900 2,478 2,603 2,644 2,687 3,227 3,867 4,358 22 5,112 5,998 7,024 9,369 9,840 10,106 10,194 16,180 18,147 20,108
2.5 1,497 1,906 2,090 2,745 2,885 2,911 2,954 3,625 4,400 5,026 23 5,322 6,164 7,196 9,581 10,270 10,546 10,634 16,840 18,823 20,874
3 1,622 2,048 2,246 2,963 3,114 3,166 3,210 3,992 4,867 5,566 24 5,532 6,330 7,368 9,793 10,700 10,986 11,074 17,500 19,499 21,640
3.5 1,747 2,190 2,402 3,181 3,343 3,421 3,466 4,359 5,334 6,106 25 5,742 6,496 7,540 10,005 11,130 11,426 11,514 18,160 20,175 22,406
4 1,872 2,332 2,558 3,399 3,572 3,676 3,722 4,726 5,801 6,646 26 5,952 6,662 7,712 10,217 11,560 11,866 11,954 18,820 20,851 23,172
4.5 1,997 2,474 2,714 3,617 3,801 3,931 3,978 5,093 6,268 7,186 27 6,162 6,828 7,884 10,429 11,990 12,306 12,394 19,480 21,527 23,938
5 2,122 2,616 2,870 3,835 4,030 4,186 4,234 5,460 6,735 7,726 28 6,372 6,994 8,056 10,641 12,420 12,746 12,834 20,140 22,203 24,704
5.5 2,217 2,739 2,999 4,014 4,215 4,394 4,446 5,826 7,191 8,243 29 6,582 7,160 8,228 10,853 12,850 13,186 13,274 20,800 22,879 25,470
6 2,312 2,862 3,128 4,193 4,400 4,602 4,658 6,192 7,647 8,760 30 6,792 7,326 8,400 11,065 13,280 13,626 13,714 21,460 23,555 26,236
6.5 2,407 2,985 3,257 4,372 4,585 4,810 4,870 6,558 8,103 9,277 40 8,880 9,640 11,000 14,520 17,440 18,960 19,560 23,680 30,880 34,400
7 2,502 3,108 3,386 4,551 4,770 5,018 5,082 6,924 8,559 9,794 50 11,100 12,050 13,750 18,150 21,800 23,700 24,450 29,600 38,600 43,000
7.5 2,597 3,231 3,515 4,730 4,955 5,226 5,294 7,290 9,015 10,311 60 13,320 14,460 16,500 21,780 26,160 28,440 29,340 35,520 46,320 51,600
8 2,692 3,354 3,644 4,909 5,140 5,434 5,506 7,656 9,471 10,828 70 15,540 16,870 19,250 25,410 30,520 33,180 34,230 41,440 54,040 60,200
8.5 2,787 3,477 3,773 5,088 5,325 5,642 5,718 8,022 9,927 11,345 Non-Document above 30 kg (Mutiplier Rate per 1.0 kg)
9 2,882 3,600 3,902 5,267 5,510 5,850 5,930 8,388 10,383 11,862 From 31 222 241 275 363 436 474 489 592 772 860
9.5 2,977 3,723 4,031 5,446 5,695 6,058 6,142 8,754 10,839 12,379 From 71 214 233 264 340 415 449 468 573 762 841
10 3,072 3,846 4,160 5,625 5,880 6,266 6,354 9,120 11,295 12,896 From 301 214 233 264 340 415 449 468 573 762 841
11 3,234 4,028 4,412 5,957 6,190 6,562 6,650 9,694 11,845 13,464
12 3,396 4,210 4,664 6,289 6,500 6,858 6,946 10,268 12,395 14,032

Add PHP1,200 to the above prices for EXPRESS 9:00 or add PHP250 for EXPRESS 12:00
Terms and conditions apply – see www.dhl.com/express for details
 Calculate the price of
your shipment

DHL Service & Rate Guide 2016: Philippines DHL EXPRESS: the international specialists Optional services 17

Surcharges
Services
Customs services
How to ship with DHL EXPRESS Service and rate
option matrix
Shipping tools DHL EXPRESS
WORLDWIDE: export

Rates by zone and product Zones and rates DHL EXPRESS

WORLDWIDE: import

DHL EXPRESS WORLDWIDE: IMPORT RATES

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10 Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10
Documents only up to 2kg 13 4,616 5,713 6,395 8,608 8,866 9,296 9,417 12,471 16,826 18,975
0.5 746 1,019 1,055 1,393 1,422 1,473 1,501 2,196 2,555 2,763 14 4,826 5,949 6,723 9,040 9,270 9,680 9,801 13,131 17,540 19,713
1 912 1,186 1,311 1,732 1,762 1,815 1,843 2,654 3,311 3,691 15 5,036 6,185 7,051 9,472 9,674 10,064 10,185 13,791 18,254 20,451
1.5 1,069 1,343 1,567 2,071 2,107 2,157 2,185 3,112 4,074 4,619 16 5,246 6,421 7,379 9,904 10,078 10,448 10,569 14,451 18,968 21,189
2 1,226 1,500 1,823 2,410 2,452 2,499 2,527 3,570 4,837 5,547 17 5,456 6,657 7,707 10,336 10,482 10,832 10,953 15,111 19,682 21,927
Documents from 2.5kg and non-documents from 0.5kg 18 5,666 6,893 8,035 10,768 10,886 11,216 11,337 15,771 20,396 22,665
0.5 1,177 1,664 1,722 2,179 2,293 2,396 2,443 2,339 2,947 3,098 19 5,876 7,129 8,363 11,200 11,290 11,600 11,721 16,431 21,110 23,403
1 1,415 1,883 1,975 2,526 2,653 2,743 2,799 2,797 3,640 3,927 20 6,086 7,365 8,691 11,632 11,694 11,984 12,105 17,091 21,824 24,141
1.5 1,592 2,082 2,222 2,873 3,020 3,090 3,146 3,255 4,333 4,795 21 6,358 7,581 8,915 11,908 12,254 12,556 12,677 17,851 22,702 25,137
2 1,769 2,281 2,469 3,220 3,387 3,437 3,493 3,713 5,026 5,663 22 6,630 7,797 9,139 12,184 12,814 13,128 13,249 18,611 23,580 26,133
2.5 1,946 2,480 2,716 3,567 3,754 3,784 3,840 4,171 5,719 6,531 23 6,902 8,013 9,363 12,460 13,374 13,700 13,821 19,371 24,458 27,129
3 2,108 2,665 2,919 3,850 4,052 4,116 4,173 4,593 6,326 7,233 24 7,174 8,229 9,587 12,736 13,934 14,272 14,393 20,131 25,336 28,125
3.5 2,270 2,850 3,122 4,133 4,350 4,448 4,506 5,015 6,933 7,935 25 7,446 8,445 9,811 13,012 14,494 14,844 14,965 20,891 26,214 29,121
4 2,432 3,035 3,325 4,416 4,648 4,780 4,839 5,437 7,540 8,637 26 7,718 8,661 10,035 13,288 15,054 15,416 15,537 21,651 27,092 30,117
4.5 2,594 3,220 3,528 4,699 4,946 5,112 5,172 5,859 8,147 9,339 27 7,990 8,877 10,259 13,564 15,614 15,988 16,109 22,411 27,970 31,113
5 2,756 3,405 3,731 4,982 5,244 5,444 5,505 6,281 8,754 10,041 28 8,262 9,093 10,483 13,840 16,174 16,560 16,681 23,171 28,848 32,109
5.5 2,879 3,565 3,899 5,215 5,485 5,714 5,781 6,702 9,347 10,713 29 8,534 9,309 10,707 14,116 16,734 17,132 17,253 23,931 29,726 33,105
6 3,002 3,725 4,067 5,448 5,726 5,984 6,057 7,123 9,940 11,385 30 8,806 9,525 10,931 14,392 17,294 17,704 17,825 24,691 30,604 34,101
6.5 3,125 3,885 4,235 5,681 5,967 6,254 6,333 7,544 10,533 12,057 40 11,520 12,560 14,280 18,880 22,680 24,640 25,440 27,240 40,120 44,720
7 3,248 4,045 4,403 5,914 6,208 6,524 6,609 7,965 11,126 12,729 50 14,400 15,700 17,850 23,600 28,350 30,800 31,800 34,050 50,150 55,900
7.5 3,371 4,205 4,571 6,147 6,449 6,794 6,885 8,386 11,719 13,401 60 17,280 18,840 21,420 28,320 34,020 36,960 38,160 40,860 60,180 67,080
8 3,494 4,365 4,739 6,380 6,690 7,064 7,161 8,807 12,312 14,073 70 20,160 21,980 24,990 33,040 39,690 43,120 44,520 47,670 70,210 78,260
8.5 3,617 4,525 4,907 6,613 6,931 7,334 7,437 9,228 12,905 14,745 Non-Document above 30 kg (Mutiplier Rate per 1.0 kg)
9 3,740 4,685 5,075 6,846 7,172 7,604 7,713 9,649 13,498 15,417 From 31 288 314 357 472 567 616 636 681 1,003 1,118
9.5 3,863 4,845 5,243 7,079 7,413 7,874 7,989 10,070 14,091 16,089 From 71 278 303 343 442 540 584 609 659 990 1,093
10 3,986 5,005 5,411 7,312 7,654 8,144 8,265 10,491 14,684 16,761 From 301 278 303 343 442 540 584 609 659 990 1,093
11 4,196 5,241 5,739 7,744 8,058 8,528 8,649 11,151 15,398 17,499
12 4,406 5,477 6,067 8,176 8,462 8,912 9,033 11,811 16,112 18,237

Add PHP1,200 to the above prices for EXPRESS 9:00 or add PHP250 for EXPRESS 12:00
Terms and conditions apply – see www.dhl.com/express for details
Country Head Office address:
DHL Express (Philippines) Corporation
DHL House 2306 Chino Roces Avenue
Kayamanan C, Makati City
1231 Philippines

For contact details of the DHL EXPRESS office nearest to you

please visit our website at www.dhl.com.ph

valid: 1st January 2016