One Lafayette Plaisance #1917, Detroit, MI, 48207 734-968-2624: josepm31993@yahoo.

com

Jose Carlos Portillo Medrano

Summary
Organized, independent worker with strong time management skills. Detail-oriented and
able to learn new tasks quickly and effectively
Highlights
Highly responsible and reliable. Exceptional interpersonal skills. Upbeat, outgoing and
positive. Ability to handle/resolve problems. Reliable, punctual and committed to customer
service. Strong restaurant experience. Well groomed. Able to work in a fast paced
environment. Excellent guest service skills. Knowledge of FOH operations. Understanding
guests and consumer unexpressed and expressed wants and needs. High work ethic.

Experience
May 2010-Decemeber
Fiamma Grille
2011
Server Assistant
Clean off all plates and glassware from tables that have left.
Re-set the table in the restaurants style.
Make sure the table is set properly and clean.
Make sure the chairs and floor area around the table is clean.
Bring all dishware to the dish area for cleaning.
Providing water and bread service upon request or arrival.

February 2011- July

2013
Expeditor

Flemings Prime Steakhouse

Livonia, MI

Ensure the restaurant atmosphere was clean and friendly.

Ensure orders get to the table as quickly and accurate as possible
Inspect dishes to confirm they comply with restaurant food and quality standards.
Ensure a fast and smooth flow of work between the kitchen and the staff.

June 2011- July 2013

Sean O Callaghans

Server, Barback, Expeditor

Plymouth, MI

Stocked deliveries in a timely and safe manner.

Completed opening and closing checklists according to set standards.
Stocked wine, beer, and liquor in the bar.
Changed kegs and kept cooler organized.

Plymouth, MI

734-968-2624 josepm31993@yahoo.com

Jose Carlos Portillo Medrano

In-depth understanding of serving food and attending to customers needs

Gained substantial knowledge on wine, beer, and liquor
Took all food and beverage orders
Prepped small plates and desserts

July 2013-Present

Joe Muer Seafood

Detroit, MI

Server

Great customers as they arrive at the restaurant

Provide customers with detail and thorough information on menu items and daily specials
Answer question regarding menu items and ingredients and provide information regarding diet
items and specials
Suggest appropriate wines and other beverages to go along with customer meals
Inform customers about the time it will take for their orders to be prepared and served
Ensure prepared orders for accuracy and portion to assure they are served in a time efficient
manner
Take payment in exchange of services rendered and tender any change
Make sure that tables are cleared, cleaned and bussed properly before the next set of guests arrive
Assure that all opening and side work is done

May-2015-to present

Uber

Detroit, MI

Brand Representative

Demonstrate and provide information on promoted products/services

Create a positive image and lead consumers to use it
Distribute product samples, brochures, flyers etc. to source new consumers
Set up booths or promotional stands
Report on demonstration related information (interest level, questions asked)

Education
January 2012- 2015

Wayne County Community College

Detroit, MI

734-968-2624 josepm31993@yahoo.com

Jose Carlos Portillo Medrano

General Education: achieving Associates in Liberal Arts to peruse Bachelor of Fine Arts
majoring in Fashion Merchandising

References

April 12, 2011

To whom it may concern,
I had the pleasure to work with Jose at Fiamma Grille. I must emphasize that it was a pleasure. I
have almost 20 years of experience within the hospitality industry, and it has become commonplace that
there is a general lackadaisical attitude amongst the younger generation. This is not the case with Jose. He
demonstrated an enthusiasm and a high work ethic that did not waiver. What impressed me most in regards
to Jose is his ability to anticipate guests needs before they had the opportunity to express them. He was
always prepared and on time. He was warm and friendly with co-workers and guests. He proved himself
to be an exceptional co-worker. I believe that Jose will be successful in any capacity, but his forte is frontof-the-house operations.
Please contact me if you have any further questions. (734) 355-2821
Sincerely,
Kelly Paquette

Kevin, Sam Kashan: 734-459-6666

821 Penninan Plymouth, Mi
Patrick O quin: 734-207-9656
826 Fralick St. Plymouth, Mi
Patrick Long: 734-416-9340
380 S Main St. Plymouth, Mi
Lynn Arrington: 586-219-6479
GM Renaissance Center, 400 Renaissance Center #1404, Detroit,