JABATAN PEMBANGUNAN KEMAHIRAN

KEMENTERIAN SUMBER MANUSIA

ARAS 7 & 8 BLOK D4, PARCEL D
62502 PUTRAJAYA

PENILAIAN PENGETAHUAN
(KNOWLEAGE ASSESSMENT)
NAMA PUSAT
BERTAULIAH
PROGRAM
TAHAP / LEVEL
MODUL / MODULE
TUGAS / TASK
NO. KOD / NO. CODE
NAMA / NAME

PUSAT LATIHAN INDUSTRI PERKAYUAN TERENGGANU (K14038)

NCS - CORE ABILITIES (Z-009)

EMPAT ( 4 )
01 PERSONNEL MANAGEMENT
05.04 : DELEGATE RESPONSIBILITIES AND/OR AUTHORITY
04.08: DEVELOP AND NEGOTIATE STAFFING PLANS
Z-009-4/M01/KA1
MUKA : 1
DRP :5
TARIKH:-

PENILAIAN PENGETAHUAN
(KNOWLEDGE ASSESSMENT)

TAJUK: HUMAN RESOURCE PLANNING

PERHATIAN:
Ujian ini adalah untuk menilai tahap pengetahuan anda bagi Modul 1 NCS - CORE ABILITIES
(Z-009) / Tahap 4 sesuai dengan kehendak keterampilan di dalam SKPK

ARAHAN:
1. Jawab semua soalan .
2. Jawab di atas kertas soalan ini.
3. Gunakan pen mata bola.
4. Masa yang dibenarkan 45 minit.
5. Kertas soalan ini terbahagi kepada 2 bahagian.

MODUL / MODULE

HUMAN RESOURCE PLANNING

MUKA:

DRP: 5

BAHAGIAN A ( SOALAN OBJEKTIF)

PART A ( OBJECTIVE)
1. Bahagian ini mengandungi 5 soalan yang membawa kepada 10 MARKAH.
2. Sila ISIKAN jawapan anda. Sekiranya anda ingin menukar jawapan, pangkah
jawapan terdahulu dan isikan jawapan yang baru.
3. JAWAB SEMUA SOALAN.
1. To determine human resource requirements there must be a forecast of the demand for human
resources. Explain in detail two (2) of the aspects which are long term forecasting and short
term forecasting of human resource requirements.
a)

Long term forecasting

____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
(5 Marks)
b)

Short term forecasting

____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
(5 Marks)
2.

In projecting future supply of human resources, the first step is to take into account the
current employee inventory. This can be made based on turnover rates and absenteeism.
Scenario :
There are 50 employees at the beginning of the year. Two employees have retired and an
employee was dismissed due to undisciplined behavior. This employee had been absent
for work for the total of 28 days, not including annual leave and paid leave.

MODUL / MODULE
a)

HUMAN RESOURCE PLANNING

MUKA:

DRP: 5

Turnover rate.

(5

Marks)

b) Percentage of number of man - days lost.

3.

( 5 Marks)

Recruitment and selection costs are high and the costs of maintaining employees are also
high. Therefore there are many alternatives to recruitment. Explain the following four (4)
alternatives mentioned below :
a)

Overtime
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
( 5 Marks )

b) Subcontracting
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
( 5 Marks )

MODUL / MODULE

HUMAN RESOURCE PLANNING

MUKA:

DRP: 5

c) Temporary Employees
_______________________________________________________________________________
_______________________________________________________________________________
___________________________________________________________________________
( 5 Marks )
d) Employee Leasing
_______________________________________________________________________________
_______________________________________________________________________________
____________________________________________________________________________
( 5 Marks )
4. Give the definition of Recruitment and Selection.
a) Recruitment
_______________________________________________________________________________
_______________________________________________________________________________
___________________________________________________________________________
( 5 Marks )
c)

Selection

( 5 Marks )

MODUL / MODULE

HUMAN RESOURCE PLANNING

MUKA:

DRP: 5

5. List down the five (5) points of good & bad delegation

GOOD DELEGATION

BAD DELEGATION

(20 Marks)

KEPUTUSAN PENILAIAN PENGETAHUAN

TERAMPIL CEMERLANG
MARKAH:- _________%
ULASAN PEGAWAI PENILAI
TANDATANGAN PEGAWAI PENILAI
NAMA PEGAWAI PENILAI
TARIKH PENILAIAN

TERAMPIL

BELUM TERAMPIL