Brita Shillingford

23 Millward Crescent Ajax, L1T4M5 416 407 8241bshilli@my.centennialcollege.ca

https://www.linkedin.com/in/brita-shillingford-21ba47112?trk=nav_responsive_tab_profile

PROFILE
Adaptable and resourceful with two years of experience in Social Service Work particularly with marginalized
populations. Outstanding interpersonal and problem solving skills, believing in making the world better one
interaction at a time.

SUMMARY OF QUALIFICATIONS
Completing post-secondary Social Service Work diploma at Centennial College; demonstrated thorough
understanding of Social Service pillars, trends and practices.
Experience in working with marginalized youth
Knowledge of the issues of homelessness as well as the state of mental health and substance abuse in the
Greater Toronto Area.
Experience in problem solving with an over average capability of working independently and as part of
a team.
Valid G class drivers license.
Excellent oral and verbal communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint 2010, 2013), and Social Media (Twitter,
Instagram, LinkedIn)

EDUCATION
SCHOOL OF COMMUNITY AND HEALTH STUDIES, CENTENNIAL COLLEGE
Diploma, Social Service Work
September 2014-Present
Toronto, ON
Expected graduation with honors: Spring 2016
Key Courses
Power, Privilege and Oppression
Relational and Reflective Skills for Social
Service Workers
Social Issues and Political Process

Group Dynamics for Social Service Work

Power and Social Movements
Community Development
Aboriginal Studies

WORK EXPERIENCE
CORBROOK AWAKENING ABILITIES
Community Support Worker/Program Support Worker (Co-op student)
January 2015-Present
Toronto, ON
Assists over 30 clients, over the age of 18, with a developmental disability, to be prepared for the
workforce
Strengthens the marketable skills of clients by facilitating a one-on-one workshop for job training , with
an average of 3 clients daily
Facilitates the enabling of clients to pass a literacy assessment by helping up to 6 clients daily with
assigned homework, helping them with simple grammar, sentence construction, and oral communication
skills

Brita Shillingford, pg.2

416 407 8241bshilli@my.centennialcollege.ca

Assisting the maintenance of a safe, and disciplined environment by the upkeep of company standards;
and filling out incident reports where clients do not meet expectations
Effectively delivering the company curriculum by preparing lesson plans and obtaining necessary
resources
Assisting the company to achieve major goals by monitoring and assessing clients and updating and
maintaining all necessary documentation
Empowering clients to excel in the workforce through engaging them in professional and meaningful
activity and conversation
Assisting in Maintaining a productive environment by supervising colleagues
IMPACT N COMMUNITIES
Social/ Youth Worker (Co-op student)
September 2015-December 2015
Toronto, ON
Assisted in providing stability, productivity, and a safe environment for youth afterschool
Established discipline with youth by completing and revising homework every day with at least 40
youth
Enhanced physical health of youth by insisting, and cooking nutritious meals for 20 youth per day
Improved communication skills among the youth, and between the youth workers by initiating
conversation everyday with current or trending topics
Improved sociable skills of youth by engaging them in fun activities and games
Instilled etiquette in youth by making it mandatory for youth to sit at a formally set table everyday for
dinner
Maintained a safe, and respectful environment by continuously educating the youth about the various
dangers among their contemporaries like substance abuse, and engaging in illegal activity for money
TROPICANA JOBS FOR YOUTH PROGRAM
Youth Worker (Summer Job)
Scarborough, ON
May 2015-August 2015

Facilitated the employment for over 120 youth after conducting 500 interviews, and assigning the
successful contenders to over 30 different employers in the Scarborough area
Instilled discipline and work ethic in youth by conducting one week of pre-employment training for 30
youth
Successfully kept youth in their jobs, and ensured their experience went smoothly by collecting weekly
time sheets, as well as verbal updates from employers
Recorded and Maintained a log-book of contact information, timesheets and progress of over 30 youth
Organized and ran post-employment training for youth
Assisted in the direction and planning of the youth graduation from the employment program by
directing and sourcing youth performances and entertainment for the ceremony

PREVENTIVE NUTRITIONAL THERAPIES

International Sales and Marketing Coordinator
Toronto, ON
Developed marketing strategies to increase sales

July 2011-August 2013

Brita Shillingford, pg.2

416 407 8241bshilli@my.centennialcollege.ca

Hired and conduct interviews

Attended trade shows, seminars, workshops
Ensured all marketing objectives are met
Ensured all product shipments and sales run smoothly